Minimise Debt, Maximise Cash with Top Service

How does a global leader in building materials manage credit risk in the UK’s most volatile sector? Emma Reilly welcomes Laura Brown, Finance Shared Service Center Director at Saint-Gobain, to discuss their 10-year partnership with Top Service.What You’ll Learn:Beyond Standard Reports : Why Saint-Gobain relies on Top Service for "real-life" community intelligence that traditional credit agencies miss.Early Warning Systems: How proactive alerts on changing trading patterns have helped Saint-Gobain mitigate risk and avoid significant losses.An Extension of the Team: Why Saint-Gobain views Top Service not just as a service provider, but as a seamless extension of their internal credit control function.The Power of Collaboration: The value of having a team of 50+ experts gathering "up-to-the-minute" trading data on your behalf.Connect with Top Service: 🔗 Website:  www.top-service.co.uk📞 Contact: 01527 518800✅ LinkedIn: Search "Top Service Limited"Register for our newsletter for regular updates of events and webinars. https://www.top-service.co.uk/contact-us/(newsletter link at bottom of page)To enquire about Top Service services for your Business, go to https://www.top-service.co.uk/contact-us/Music by Purple Planet

In this special anniversary episode, Emma Reilly sits down with Laura Humphries, Director of Customer Development at Top Service, to celebrate her incredible 10-year journey with the company. Laura reflects on her transition from an entry-level role in debt recovery to a senior leadership position, all while balancing the rewarding challenges of motherhood.What You’ll Learn:Career Evolution: How Laura moved from "sitting on the phones" to directing customer development.The Top Service Culture: Why the "family community" and supportive network have kept Laura inspired for a decade.Personal Growth: Laura’s insights on being proud of your journey and the importance of asking questions when starting out.Client Relationships: The shift from seeing customers as "jobs" to seeing them as partners and friends.Register for our newsletter for regular updates of events and webinars. https://www.top-service.co.uk/contact-us/(newsletter link at bottom of page)To enquire about Top Service services for your Business, go to https://www.top-service.co.uk/contact-us/Music by Purple Planet

Register for our newsletter for regular updates of events and webinars. https://www.top-service.co.uk/contact-us/(newsletter link at bottom of page)Standard credit reports often rely on filed accounts that can be up to 21 months out of date. In this episode of Minimise Debt, Maximise Cash, Top Service CEO Emma Reilly explains why this data gap is dangerous and introduces the solution: Trading Experiences.Discover how Top Service leverages the collective intelligence of over 3,000 construction members to provide real-time feedback on payment performance. Emma shares a chilling case study of a recent liquidation where standard credit bureaus recommended "healthy" credit limits right up until the collapse—while Top Service members were warned to pull credit two years earlier.In this episode, you will learn:The Definition of "Trading Experiences":  What they are and how they differ from algorithmic credit scores.The Data Lag:  Why filed accounts rarely reflect a company's current solvency.Real-World Case Study:  How insider intelligence saved members hundreds of thousands of pounds by spotting a failing company long before the official numbers dropped.Risk Reduction:  How to use community feedback to spot customers who pay  some  suppliers but not  others .If you want to move beyond outdated financial data and understand how your customers are actually paying today, this episode is essential listening.Keywords: Credit Risk, Trading History, Construction Finance, Bad Debt Prevention, Credit Reports, Insolvency Warning Signs, Top Service, Due Diligence.Subscribe to Minimise Debt, Maximise Cash for your monthly construction credit update.To enquire about Top Service services for your Business, go to https://www.top-service.co.uk/contact-us/Music by Purple Planet