Money Box

In this special edition of Money Box Live, presenter Felicity Hannah has been out to Weeton Barracks in Preston to see how soldiers juggle their finances whilst leading an often unpredictable military life.We look at the benefits of life in the forces – from financial help to buy a home to generous pensions and special payments to encourage you to stay on longer. And we examine the challenges of a career which could see you being deployed to the other side of the world at a moment’s notice. There’s a general disgruntlement in the ranks that the pay does not step up to the mark. The latest official Armed Forces Continuous Attitude Survey shows that less than four in ten personnel agree that the pay and benefits they receive are fair for the work they do. We put that to the armed forces Minister for Veterans Calvin Bailey MP.Our expert panel includes Ann Griffiths, the Royal British Legion’s Head of Policy and Research, Kate Gannon, Vice President of the Personal Finance Society, and Sergeant Cameron Eden, a British Army soldier and the creator of The Savvy Squaddie - a financial education platform on YouTube that helps service personnel and veterans navigate personal finance.Presenter: Felicity Hannah Producer: Craig Henderson Editor: Jess Quayle Senior News Editor: Sara Wadeson(This episode was first broadcast on BBC Radio Four on Wednesday July 29, 2026)

Tougher regulation about how bailiffs can operate in England and Wales have been announced by the government. The changes will make it mandatory for every bailiff to sign up to a code of practice. The idea is to drive up standards and stop poor practice - like intimidation, unfair treatment or pushing people into accepting excessive repayment plans they can't afford.Thousands of bereaved loved ones of former and current civil servants are still having to wait more than 100 days for pension payments. Those figures come 8 months into the ongoing scandal that is the Capita-run civil service pension scheme. Capita says it now has the processes, automation and technology in place to work through the backlog and remains committed to working through it as quickly as possible.The first 10p coins to feature King Charles' portrait entered circulation this week, but what can you buy these days for 10p?And, if you’re a parent whose child is aged 16 -19 and remaining in approved education, like T Levels, A Levels or Scottish Highers you have until Monday August 31st to extend your Child Benefit claim or risk losing the payment.Presenter: Dan Whitworth Reporters: Hannah Mullane, Jo Krasner and Niamh McDermott Researcher: Eimear Devlin Editor: Jess Quayle Senior News Editor: Sara Wadeson(First broadcast at 12pm on Saturday 29th August 2026)

This week has seen a new Prime Minister and a new Chancellor of the Exchequer. As soon as John Healey was appointed the announcements began. First came the announcement to cut VAT on household energy bills from October, next a plan to cap bus fares in England from January, then a 20% cut to business rates for pubs, clubs and live music venues in England starting from April. But what about that major issue on the doorstep when Andy Burnham was campaigning to be elected in his new constituency of Makerfield? The frozen personal tax threshold. We'll discuss what this might mean for your money.Nearly two million households in England and Wales are living in water poverty according to a new study seen exclusively by this programme. The technical definition of that is when people spend more than 5% of their income, after housing costs, on water bills. What it means in reality is being unable to afford to pay for water, and being in debt to a water company. We'll speak to the Consumer Council for Water, who commissioned that study.Plus, we'll look at the rules around gifts and inheritance tax as a new survey by the financial advisors The Private Office found more then 8 in 10 of its clients aged over 45 believe parents and grandparents should help younger generations during their lifetime rather than leave an inheritance after death.Presenter: Paul Lewis Reporter: Dan Whitworth Researchers: Amber Mehmood, Catherine Lund and Jo Krasner. Editor: Jess Quayle Senior News Editor: Sara Wadeson(First broadcast 12pm Saturday 25th July 2026)

Urgent action is needed to help people in their sixties on low incomes who face a delay of up to a year before they can claim their State Pension. That is the main recommendation of a new report from the Work and Pensions Committee. Pension age rises over the next two years from 66 to 67 and the committee of MPs fears some of the people affected by that delay face poverty unless the benefit rules are changed to give them more money. The Department for Work and Pensions says in February, 0.02% of the Universal Credit caseload was aged 65 or 66. It also welcomed the report saying it will consider the recommendations in due course. There’s growing concern in the housing industry over the rise in a practice known as “gazundering”. It’s when people selling homes are told by buyers just days before exchanging, that they must drop the agreed price by thousands of pounds or risk losing the deal. The Conveyancing Association says it’s a growing problem and is urging the government to implement reforms which would stop the practice “without delay”. The government says it's stopping gazundering by introducing "legally binding agreements that prevent buyers from walking away at the last minute without a valid reason, with fines for those who do."Money Box has found that a grant which can be used to install a heating system than can also act as air conditioning is not up and running, despite being announced in November. We'll investigate why.Presenter: Paul Lewis Reporters: Dan Whitworth, Jo Krasner and Niamh McDermott Editor: Jess Quayle Senior News Editor: Sara WadesonPhoto Credit: Witthaya Prasongsin via Getty Images(First broadcast 12pm Saturday 18th July 2026)

New regulations begin today (Wednesday July 15th) for shoppers using Buy Now Pay Later. Consumers using services like Klarna and Clearpay will now be given more protection but also a greater risk of rejection, as new affordability checks begin. BNPL schemes often provide interest free payment options over several months and have proved immensely popular. Experian estimates that a 100mn transactions were made that way last year, adding up to about £7bn. Meanwhile, new data from one of the country’s largest free money advice services, Money Wellness, shows BNPL has become an increasingly common feature of customers' finances over the past four years, with June recording 4,520 customers seeking help with BNPL debt. That's the highest June on record and second only to the traditional post-Christmas spike seen in January.Presenter Felicity Hannah talks to the Financial Conduct Authority to find out if the new rules are going to improve things for shoppers. She’s joined by an expert panel answering listener questions – Mick McAteer of The Financial Inclusion Centre, a UK not-for-profit policy and research group. and Matthew Sheeran from Money Wellness.Presenter: Felicity Hannah Producer: Craig Henderson Editor: Jess Quayle Senior News Editor: Sara WadesonPhoto credit: Pakorn Supajitsoontorn via Getty Images. (This episode of Money Box Live was first broadcast on BBC Radio Four at 3pm on Wednesday 15th July)

A deadline approaches for 860,000 self-employed people and landlords who must start reporting their income and expenses in a new way. It is called Making Tax Digital and it affects small businesses with a turnover or gross income above £50,000 a year. They have until 7th August to report their income and expenditure to HMRC. What do they need to know?It is “unacceptable” that the government has refused to commit to bringing the administration of the Civil Service Pension Scheme back in-house. That’s according to PCS Union, which says a rare joint committee hearing in Parliament this week highlighted the “catastrophic failures” of the scheme, leaving many members facing “unacceptable delays, errors and distress” when trying to access the pensions they have worked their entire careers to earn. The Cabinet Office, which has overall responsibility for the scheme, says immediately terminating the contract would cause more problems and severely disrupt the pension payroll, jeopordizing the financial security of hundreds of thousands of public servants.How are rules which make banks reimburse victims of fraud going? A new report evaluates the first year of Mandatory Reimbursement.And a major high street bank has changed its mind after deciding not to allow customers to deposit their cheques in a Post Office. Presenter: Paul Lewis Reporters: Dan Whitworth and Jo Krasner Researcher: Catherine Lund Output Producer: Craig Henderson Editor: Jess Quayle Senior News Editor: Sara Wadeson(First broadcast 12pm Saturday 11th July 2026)

We look at whether artificial intelligence is a help, or a hazard when it comes to helping you with your personal finances.One in five adults in the UK - around 11 million people - are already open to the idea of using AI to manage their finances, according to the Financial Conduct Authority. But using AI to manage our money is not without risk. The FCA, the organisation tasked with keeping us financially safe, says that regulators are in an "arms race" to keep up with AI in financial services. We speak to the man behind its new report, Sheldon Mills.And with the increase in AI useage likely to attract the scammers and the deepfakers, just how will regulation evolve to protect us?Alongside presenter Ruth Alexander and taking listener questions is Simon Belshaw who is Chief Client Officer at the investment company Hargreaves Lansdown. And we hear from Elle Farrell-Kingsley, and advocate for AI ethics who has previously worked on artificial intelligence for one of the big tech companies.Presenter: Ruth Alexander Producer: Craig Henderson Researchers: Niamh McDermott, Catherine Lund Editor: Jess Quayle Senior News Editor: Sara WadesonPictured: Sheldon Mills, Financial Conduct Authority(This edition was first broadcast on Wednesday July 8, 2026)

Parliament was asked this week to help tens of thousands of young adults get access to their own money. It is sitting in the state-backed Child Trust Funds set up more than 15 years ago with contributions from the government, parents and other relatives. However, because these young people have learning disabilities the legal process for getting hold of their own money can cost more than the couple of thousand pounds typically in their fund. What happens next?New figures reveal that in a single year half a million people said 'no thanks' to joining a workplace pension. Like everyone taking up a new job they were automatically enrolled into a pension, but they opted out before it even began. How might that impact their future?Capita has missed the deadline to return services to normal for civil servants facing long delays in getting their pensions sorted. And, a major change to the Lifetime ISA could see it replaced with a new product designed solely for First Time Buyers. How will it work?Presenter: Paul Lewis Reporters: Dan Whitworth and Meghan Owen Researcher: Catherine Lund Editor: Jess Quayle Senior News Editor: Sara Wadeson(First broadcast 12pm Saturday 4th July 2026)

Buying a flat used to be a stepping stone to owning a house – but has this all changed?Research is telling us that the gap in price between flats and houses has hit a 30 year high. According to the property platform Zoopla, so far this this year two-thirds of one and two-bedroom flats listed for sale still haven't been sold. The leasehold system in England is being blamed, in large part, for the declining popularity of flats. There are concerns about the length of leases and the maintenance and service charges often involved when owning a flat. The Government is in the process of introducing new measures to deal with some of these issues. So today we're asking - what does buying a flat mean for your finances? Maybe you live in one and love it! Perhaps your children do? Or are you struggling to sell and feeling a bit flattened? Presenter Felicity Hannah puts listeners’ questions and concerns to an expert panel. Polly Gilbert is a director at the digital mortgage brokers Tembo, and Liam Spender is a trustee at the Leasehold Knowledge Partnership. Presenter: Felicity Hannah Producer: Craig Henderson Editor: Jess Quayle Senior News Editor: Sara Wadeson(First broadcast 3pm Wednesday 1st July, 2026)

More than 15,000 people have responded to a Government review into access to banking services in just three weeks since it opened. The review comes after a decade which has seen almost 7,000 bank branches close, with hundreds more happening this year and some announced in just the past few days. Richard Lloyd, a former Director at the consumer group Which?, gives his first interview since being appointed to lead the review. HMRC must "learn lessons" for the future after incorrectly suspending child benefit payments from thousands of claimants last year. That is the conclusion of a report published this week by the National Audit Office. The mistake happened during the wider roll out of a pilot scheme designed to cut some of the hundreds of millions of pounds estimated to be lost to fraud and error in child benefit claims each year. People who are 66 today, born 27 June 1960, are the youngest people who will get the Winter Fuel Payment this year. Normally the qualifying date is three months later. How does the payment work?And, VAT has been cut on summer attractions used by children - from theme parks to fast food - what kind of discounts are there?Presenter: Paul Lewis Reporters: Sarah Rogers and Jo Krasner Researcher: Catherine Lund Editor: Jess Quayle Senior News Editor: Sara Wadeson(First broadcast at midday on Saturday 27th June, 2026)

Scammers are using increasingly convincing AI generated videos to steal people's money. We hear from a victim who had £165,000 stolen and ask an expert how to spot the warning signs before it's too late.The government has promised new financial rights for cohabiting couples. We examine what the plans could mean for the three and a half million couples in the UK who live together without being married or in a civil partnership.Households in Northern Ireland will see their gas and electricity bills rise next month. We find out what's behind the increase and what support is available.Plus, why is one MP comparing parts of England's student loan system to some of the country's biggest financial scandals?Presenter: Paul Lewis Reporters: Hannah Mullane, Jo Krasner, and Niamh Mc Dermott. Editor: Sarah Rogers(First broadcast 12pm Saturday 6th June 2026)

Newly released research seen exclusively by this programme suggests a quarter of the UK's nearly 6 million carers have paused or stopped paying into their pension because of the financial pressures of caring for a loved one. Most often, that loved one has complex needs and the costs of caring for them can be high. In the same research, from Carers UK, three quarters of carers said they're worried about their financial futures. An independent review is to take place into how the closure of bank branches affects people who rely on being able to physically go into their bank and speak to someone. The government says it wants to make sure those needing access to in-person service are protected. It has appointed Richard Lloyd, a former Director at Which?, to review face-to-face banking.On Wednesday National Savings and Investments will start a year-long process of contacting the executors and personal representatives of 34,000 former customers whose money it had kept after they died, some as long ago as 2008. How will that work?And a new report looks at the quality of financial guidance being offered by some social media posts.Presenter: Paul Lewis Reporter: Dan Whitworth Researchers: Catherine Lund and Jo Krasner Editor: Jess Quayle Senior News Editor: Sara Wadeson(First broadcast at 12 noon on Saturday 23rd May, 2026)

If you’re fortunate enough to have set some money aside for a rainy day the Government wants you to invest more rather than keep it all in cash savings accounts.The Treasury, has appointed the Investment Association, alongside 19 financial services firms, to lead an industry initiative to persuade people with savings to move at least some of that money into shares. As a nation, we invest much less than in other similar countries, but why? What puts you off and what would you need to take the plunge? Presenter Felicity Hannah is joined by Karen Northey, Director of Corporate Affairs at the Investment Association, and David Dodgson, an Independent Financial Advisor with The Private Office to answer listener questions.Presenter: Felicity Hannah Producer: Craig Henderson Editor: Jess Quayle Senior news editor: Sara Wadeson(First broadcast 3pm on Wednesday 20th May 2026)

Since lenders were ordered to repay billions to consumers who signed up to unfair car finance deals, millions of people have been sent adverts exhorting them to claim compensation through claims managers or law firms. But now the Financial Conduct Authority is to investigate the industry amid concerns of sharp practice and misleading marketing. Paul Lewis asks if the regulator has acted quickly enough to root out the rogue operators.And we hear from the serial switchers - those tempted by cash perks to change their bank accounts. Is it worth it?Presenter: Paul Lewis Reporters: Jo Krasner and Felicity Hannah Researcher: Catherine Lund Editor: Rob Cave Senior news editor: Sara Wadeson

Teenage years are formative in many different ways – and being able to handle finances is one of them.In this programme - one of our special Money Box Life episodes – presenter Felicity Hannah talks to teenagers from varied backgrounds about their early experiences of handling money.We get their views on the guiding role of parents. We hear how making mistakes can prove helpful – if you learn from them. And how jobs can shape the understanding of money and how to use it, providing of course you are able to secure some form of work in an increasingly competitive environment.Advice is on hand from Stephanie Fitzgerald, head of young people's programmes at the Money Charity, and Julia Evans from Spear, which is a charity which supports young people to find work. Presenter: Felicity Hannah Producers: Craig Henderson, James Graham Editor: Robert Cave Senior News Editor: Sarah Wadeson(First broadcast on Wednesday 6 May 2026)

Some bereaved listeners whose relatives had money put away with National Savings and Investments are facing weeks and months of delay in getting their own money. It comes as NS&I works to track down the accounts of tens of thousands of people who had died, after it admitted keeping nearly half a billion pounds in its coffers that should have been passed to their estates. The state-owned bank has apologised and says its working hard on its plan to ensure those affected are paid what is owed to them, along with returning the processing of current and new bereavement claims to their normal time-frame.The cost of borrowing has been held steady by the Bank of England. On Thursday its Monetary Policy Committee held the Bank Rate at 3.75%. How is that affecting mortgage deals?And, how can young people, who’re out of work, find a job? Dan Whitworth reports on a scheme run by the charity Spear to address barriers to work. It comes as University College London publishes research which finds being out of work and education between ages 16 and 24 has long-term consequences for people’s employment and finances in midlife. Presenter: Paul Lewis Reporters: Dan Whitworth and Jo Krasner Researcher: Catherine Lund Editor: Jess Quayle Senior News Editor: Sara Wadeson(First broadcast 12pm, Saturday 2nd May 2026)

A huge amount is about to change for anyone who rents their home or who owns a rental property in England. The Renters' Rights Act comes into force on May 1 and there's a lot in it, from ending so-called 'no fault' evictions to limits on rent increases. It will make a big difference to 11 million private renters and their 2.3 million landlords. After all, for tenants it involves their homes while for landlords it concerns their financial security.Felicity Hannah is joined by Rachael Williamson, director of policy at the Chartered Institute of Housing; Ben Beadle, chief executive of the National Residential Landlords Association; and Tarun Bhakta, policy manager at the housing charity Shelter.Together they address listeners' questions on how the new law will affect different aspects of the rental market, including tenancies, evictions and how anti-discrimination measures will work.Presenter: Felicity Hannah Producer: James Graham Editor: Jess Quayle Senior News Editor: Sarah Wadeson(First broadcast 3pm Wednesday 29nd April 2026)

In just a few days time the biggest shake up to renters rights in a generation will come into force in England. It will mean no more than one rent increase a year, an end to bidding wars an end to no fault evictions. The Renters' Rights Act will significantly change the current system not just for 11 million private renters in England but also their 2.3 million landlords. How will it work in practice?There's a call for urgent reform of recently introduced fraud regulations to better protect victims of push payment scams - when people are tricked, groomed or manipulated into transferring money to criminals. National Trading Standards says a 13 month time limit on how long people have to tell their banks they've been scammed means some victims aren't being refunded because it often takes much longer than that before they even realise their money's been stolen. The Payment Systems Regulator, which introduced the rules, says they provide a minimum standard for banks to meet. UK Finance says only a small number of cases ever fall outside the 13 month deadline and victims can always complain to the Financial Ombudsman Service.We'll ask if you should fix your energy bill now.And, how a disabled man lost £5,000 he'd raised for a new wheelchair after paying it into the wrong bank account.Presenter: Felicity Hannah Reporters: Dan Whitworth and Niamh McDermott Researcher: Jo Krasner Editor: Jess Quayle Senior News Editor: Sara Wadeson(First broadcast 12pm on Saturday 25th April 2026)

Are you worried about whether the global disruption could affect your global travel plans? Whether you've booked a foreign trip, are planning a staycation or simply unsure of what to do, this is the programme for you.Holidays may not be the most important thing in the world, especially when you consider what's happening in Iran that's causing all the uncertainty, but that doesn't mean they don't matter and they are definitely a big expense. Maybe you're wondering if a jet fuel shortage could ground your flights or don't really know if you have the right insurance cover. With the inflation rate rising, perhaps you’re worried about the pressure on your holiday budget.Felicity Hannah is joined by Emma Brennan from ABTA, the trade association for travel agents and tour operators, and Lisa Minot, head of travel at the Sun newspaper to answer your questions.Presenter: Felicity Hannah Producer: James Graham Editor: Jess Quayle Senior News Editor: Sarah Wadeson(First broadcast 3pm Wednesday 22nd April 2026)

Are we at the start of a deepening cost of living crisis as nearly half of all adults fear they might not be able afford their energy bills?And from next year, councils in England will be banned from demanding householders pay their council tax in full if they are only late with one payment.HMRC warns of scammers as it begins taking back Winter Fuel Payment from more than two million higher income pensioners.Also, the rise of the poly worker. Why young people are fixing their sights on a portfolio career.Presenter: Paul Lewis Reporters: Dan Whitworth and Niamh McDermott Researcher: Jo Krasner Editor: Rob Cave Senior News Editor: Sara Wadeson(First broadcast Saturday 18th April 2026)

The National Union of Headteachers says the government "must step in" to help teachers in England and Wales who have retired but are facing long delays before their pension is paid. The Teachers' Pension Scheme is one of the biggest in the country with two million members. The Department for Education which has overall responsibility for the scheme says it’s working closely with Capita who administrate the pensions to monitor performance and address any emerging issues. Capita has apologised and says it's working closely with the government to ensure cases are progressed correctly and in line with scheme rules.In the last month average two year fixed mortgage rates have jumped from around 4.8% to 5.9% and there are around 1 in 6 fewer mortgages deals available to house buyers and people whose fixed mortgages are running out. How is that affecting the housing market?Mortgage rates going up is bad news but when interest rates rise savers, who far outnumber people with mortgages, many see it as better news. What are the best offers out there?And what does the lifting of the two-child benefit cap mean for families? Presenter: Paul Lewis Reporters: Hannah Mullane and Jo Krasner Researcher: Catherine Lund Editor: Jess Quayle Senior News Editor: Henry Jones(First broadcast on Radio 4 at 12pm on Saturday 11th April 2026)