PODCAST · business
PowerTips Unscripted
by Remodelers Advantage
The Official Remodelers Advantage PowerTips Podcast
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300
How a Showroom Can Help You Close Deals and Control Your Process with Joe Smith – [Best of PowerTips Unscripted]
Are you looking for ways to boost your business? One powerful tool you can use is a showroom. Not only can it help you cultivate leads, but it also gives you complete control over the client experience. On today’s episode of PowerTips Unscripted, Joe Smith highlights some of the key benefits of having a showroom. For one, it allows you to sell products at better margins while ensuring that your clients don’t wander off to other showrooms and vendors.Of course, with great power comes great responsibility, and you will be held accountable for everything that happens. However, hosting meet and greets at your showroom can help you manage your time better and set the tone for how you operate and manage your processes.Joe Smith is a partner at Owings Brothers Contracting, located in Sykesville, Maryland. For the past 21 years, he has worked alongside his three brothers across multiple entities. Owings Brothers Contracting comprises an interior design company, two contracting divisions, and a plumbing and electrical division. Joe has served as the president of the MBIA Remodeling and Custom Homes Council three times in the past. He is also a proud father of girls and a grandfather.Joe, Victoria, and Mark talk more about:Why add a showroom to your operation?What type of showroom events work best?And more… The post How a Showroom Can Help You Close Deals and Control Your Process with Joe Smith – [Best of PowerTips Unscripted] appeared first on PowerTips Unscripted.
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299
How to Make Huge Profits Without Clients with Andrew Schroeder – [Best of PowerTips Unscripted]
On this episode, Victoria and Mark talk to guest Andrew Schroeder about using your remodeling experience to grow your business by profitably flipping houses, minimizing the risks and maximizing the benefits, and the challenges of acting as your own client. Whether you’re a seasoned professional in the remodeling industry or just starting, this episode is for you! Victoria and Mark dig deep with Andrew to uncover all the tips and tricks for success in the lucrative world of house flipping. Andrew joined the Schroeder Design/Build team in 1999 and became owner in 2011. He has been a Roundtables member for over 20 years! In addition to running SDB, Andrew volunteers time with the National Association of the Remodeling Industry (NARI). Victoria, Mark, and Andrew talk more about: Where to invest your time and money to get your best returns How to fill your production pipeline without getting new clients Determining your profit margins in real estate And more… The post How to Make Huge Profits Without Clients with Andrew Schroeder – [Best of PowerTips Unscripted] appeared first on PowerTips Unscripted.
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298
Digital Marketing Tactics for Hiring with Danielle Russell – [Best of PowerTips Unscripted]
There is one challenge most remodelers have been facing, and that is the labor shortage. So, what are you doing to find and attract the best talent? Marketing isn’t only used as a tactic for finding sales leads but also for attracting the best talent, and guest Danielle Russell is here to share how you can use digital marketing to find that talent. Danielle is the President of Builder Funnel, a digital marketing agency that has been serving remodelers like you for over a decade. She’s here to share some of her top tips that worked for Builder Funnel as it grew alongside its clients and the industry over the past year and a half. Victoria, Mark, and Danielle talk more about: Increasing brand awareness Building a culture and reputation The “always hiring” mentality And more… Turn Insight Into Action You’ve got the ideas. Now get the structure and peer accountability to execute them. Remodelers Advantage Roundtables connect you with owners committed to better margins, stronger teams, and real growth. Learn About Roundtables The post Digital Marketing Tactics for Hiring with Danielle Russell – [Best of PowerTips Unscripted] appeared first on PowerTips Unscripted.
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297
Developing Your Company’s Future Leaders with Jessica Lipson – [Best of PowerTips Unscripted]
In this episode of PowerTips Unscripted, host Victoria Downing chats with Jessica Lipson, Vice President of People and Culture at JBL Consulting, about building strong leadership within your remodeling business. Jessica, who brings over 20 years of HR experience, shares her insights on identifying high-potential leaders, developing effective mentorship programs, and fostering non-toxic, inclusive company cultures.Jessica explains the difference between high-performing employees, who excel in their current roles, and high-potential employees, who show the drive and emotional intelligence to lead in the future. She emphasizes the importance of utilizing tools like behavioral assessments and regular one-on-ones to spot these emerging leaders.Victoria and Jessica also dive into:The key skills future leaders should possess, such as emotional intelligence, resilience, and adaptability.How to balance formal training with real-world leadership experiences.Practical strategies for resolving workplace conflict and building a respectful, productive team culture. Loved Jessica’s insights on the podcast? Bring her expertise directly into your business. From identifying emerging leaders to designing sustainable culture initiatives, Jessica works hands-on with remodeling companies to elevate their people and performance. Reach out to Jessica for consulting today. The post Developing Your Company’s Future Leaders with Jessica Lipson – [Best of PowerTips Unscripted] appeared first on PowerTips Unscripted.
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296
Adding State Funded Work to Your Revenue Stream with Robert Gurinowitsch – [Best of PowerTips Unscripted]
In this episode of PowerTips Unscripted, host Victoria Downing interviews Robert Gurinowitsch who shares insights on incorporating state-funded projects into a remodeler’s revenue stream. Robert explains how these opportunities can be lucrative but require navigating government regulations and compliance.Robert Gurinowitsch is the regional program manager for Best Bath. Best Bath has been providing over 25 years in Strategic Solutions for Home modifications and Home access. They work with Home and Community Based Service programs, Managed Care Organizations, Workers Comp, and Bank Trusts.Victoria and Robert talk more about:Challenges and benefits of state-funded workHow to start doing state-funded workExamples of how state work has helped companies And more… The post Adding State Funded Work to Your Revenue Stream with Robert Gurinowitsch – [Best of PowerTips Unscripted] appeared first on PowerTips Unscripted.
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295
Building a Remodeling Sales Team with Andy Wells – [Best of PowerTips Unscripted]
Most remodelers start as the sole salesperson for their companies. Stepping out of that role is arguably one of the hardest things you can do — but you have to if you’re going to grow your company. Hiring, training, and managing a sales team is a challenge. Normandy Design Build Remodeling has a sales staff of 22, and all have design or architecture backgrounds. This is more important to the company than having pure sales experience. In this episode, Andy Wells talks to Victoria and Mark about hiring and training superstars at Normandy, where he’s the president and owner. Normandy has been in business for 40 years and does additions, kitchens, and whole-house remodeling throughout the Chicagoland area. Andy has been with Normandy for 21 years. Expanding and growing your company takes sales, and more sales, says Andy. His newer salespeople are selling $600,000 per year; some with more experience are doing $2 million, topping out at around $4 million sold by one salesperson. Andy talks about hiring and training the Normandy way, with information you can use to build your own sales staff, including: Why passion is the most important thing How to be a Sherpa for your clients The importance of being nimble Clicking with the customer Training in the culture The value of ride-alongs for sales Scaling the commissions and compensation Moving from salary to commission Meetings — what to cover and how often to hold them Why sales managers can’t do all their own selling And more… So much more, in fact, that we ran out of time. Since we didn’t even get to the management part, we’ll be bringing Andy back soon! The post Building a Remodeling Sales Team with Andy Wells – [Best of PowerTips Unscripted] appeared first on PowerTips Unscripted.
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294
Design Services as a Profit Center For Your Business with Dan Baumann – [Best of PowerTips Unscripted]
More and more remodeling and home building contractors realize the value their design services bring to their clients, and it is becoming a profit center for many companies. Guest Dan Baumann is here to share the many reasons why you should be charging a fair price for your design services. Dan is the founder of Chief Experts Academy, a resource-packed treasure trove of information that provides ongoing training, support, and content for contractors and designers involved in the sales and development of plans for residential and light commercial buildings. Victoria, Mark and Dan talk more about: Compensation for design services Why some contractors may not charge for these services How design services can save clients money on their projects And more… The post Design Services as a Profit Center For Your Business with Dan Baumann – [Best of PowerTips Unscripted] appeared first on PowerTips Unscripted.
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A Leader’s Inactions Are Just as Important as Actions with Wayne Rivers – [Best of PowerTips Unscripted]
Victoria and Mark are just back from their own peer group meeting, and were inspired by what they learned. In particular, they were excited by something they heard from another member, Wayne Rivers. Wayne has a video blog, and we’re picking up one of his episodes about leadership. He says leaders tolerate bad behaviors in their organizations too often, and it can cost you money and time. The culture of any organization is shaped by the worst behavior the leader is willing to tolerate. You may hear some things that hit home for you in his talk. Wayne Rivers, the Founder and President of Performance Construction Advisors, and celebrated for his four influential books. He’s a sought-after media figure, appearing on Today Show, CNN, MSNBC, CNBC, and “BusinessWeek: WEEKEND,” and serves as a Wall Street Journal Expert Panelist. In addition, Wayne’s wisdom is featured in Forbes, Fortune, BusinessWeek, and The New York Times. With a wealth of articles, a 15-year blog, and workshops for prestigious organizations like Harley-Davidson and YPO, he brings a wealth of experience to PCA. Honored as a Fellow of the Family Firm Institute, Wayne’s dedication reflects his passion for building better contractors. Wayne gives examples of toxic employee behavior in his talk today, and tells you how you can curb them, including: The reasons you keep bad employees Why you need to have performance reviews The definition of stewardship Why you need to have a recruiting system Developing your spine The benefits of outside support for leaders The improve or remove system And more … Want this kind of clarity and accountability in your own business? What Victoria and Mark experienced—and what Wayne reinforces—is exactly why Remodelers Advantage Roundtables exist. In a trusted peer group, you’re challenged to stop tolerating what’s holding your business back, learn from owners who’ve been there, and get outside perspective before problems become expensive mistakes. Roundtables give you the structure, peer accountability, and experienced facilitation leaders need to grow stronger teams, healthier cultures, and more profitable businesses—without going it alone. Learn more about Remodelers Advantage Roundtables and apply today. Get Started Today The post A Leader’s Inactions Are Just as Important as Actions with Wayne Rivers – [Best of PowerTips Unscripted] appeared first on PowerTips Unscripted.
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292
Improve Team Performance with Virtual Ride-Alongs with Jef Forward – [Best of PowerTips Unscripted]
When it comes to the employees who are responsible for onboarding and managing your clients, providing consistent coaching and training to your team is crucial for achieving success. One of the most effective techniques for training your team is through the ‘ride along’ or shadowing method. Although this process can be time-consuming, Jef Forward has introduced a new approach to the ride-along. Additionally, he discusses how he employs AI during training and the sales process to help improve the effectiveness of their sales team. Jef is the Owner of Forward Design Build located in Ann Arbor, MI. He has been a facilitator for Remodelers Advantage Roundtables for numerous years and has been a member of the Roundtables family for even longer. Jef is known as a visionary, an idea guy, and ahead of the curve in most things tech. Victoria, Mark, and Jef talk more about: How has the use of AI affected the business? AI trackers and how to use them effectively? Using AI apps in a face-to-face meeting And more… The post Improve Team Performance with Virtual Ride-Alongs with Jef Forward – [Best of PowerTips Unscripted] appeared first on PowerTips Unscripted.
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291
The Steady Referral System with Doug Howard – [Best of PowerTips Unscripted]
Worried about a steady flow of leads? If referrals are your main source of business, a structured, reliable process for generating them is essential! Many companies claim their top leads come from referrals, yet few have a formal strategy in place. In today’s episode of PowerTips Unscripted, Doug Howard shares a proven method for building a consistent referral system that works.Doug Howard, a senior consultant with Remodelers Advantage since 2017, brings a wealth of experience to the table. Having facilitated over 8 Roundtables meetings each year, Doug has worked with hundreds of remodeling clients to help them master their financials, refine processes, and boost profitability.Doug, Victoria, and Mark talk more about:What is a referral engine?Who should be responsible for generating referrals?What will cause people who already like us to send more referrals?And more… Is Your Business Ready for Roundtables? Start with the Foundation That Sets You Up for Success The best Roundtables members are the ones who show up prepared—and that begins with the Roundtables Readiness Program.Roundtables, the industry’s premier peer-group experience for remodelers, brings together non-competing business owners to share financial benchmarks, solve challenges collaboratively, and hold each other accountable to higher levels of performance. It’s where top remodelers go to grow—faster, smarter, and with a support network that understands their world.The Roundtables Readiness Program ensures you enter that environment with confidence. It helps you tighten your systems, understand your numbers, strengthen accountability, and build the foundation every top remodeler needs. It’s the fastest way to get your business truly Roundtables-ready.Ready to accelerate your path into Roundtables?Join the Roundtables Readiness Program and prepare your business for long-term success. Join Now The post The Steady Referral System with Doug Howard – [Best of PowerTips Unscripted] appeared first on PowerTips Unscripted.
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290
Common Remodeler Mistakes that are Hitting Your Bottom Line with Alan Hanbury – [Best of PowerTips Unscripted]
In this episode, guest Alan Hanbury of Hanbury Builders Inc. discusses three common areas where remodeling contractors are underperforming because they believe their gut rather than facts.Alan also talks about referral marketing, the effects of job costing done half-heartedly, and hiring when taking net profitability into account.Alan is president of House of Hanbury Builders Inc., and recently retired after 45 years as owner of the full-service remodeling firm in central Connecticut. Alan now concentrates on teaching, consulting and other business coaching opportunities. Victoria, Mark and Alan talk more about:The importance of referralsWhy monitoring job costing reports may be more important than accounting resultsHiring during labor shortagesAnd more… The post Common Remodeler Mistakes that are Hitting Your Bottom Line with Alan Hanbury – [Best of PowerTips Unscripted] appeared first on PowerTips Unscripted.
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The Deadly Sins that Designers & Production Teams Commit with Jeff Borovitz – [Best of PowerTips Unscripted]
How can designers and production staff improve their success in the remodeling industry? Guest Jeff Borovitz joins Victoria and Mark to talk about the deadly sins that get in the way of reaching your full potential. Jeff has worked and trained with many members of the Remodelers Advantage Roundtables community and brings that experience in talking about patterns and trends to continue, and avoid. Since 1991, Jeff has worked with businesses across the globe, helping thousands improve their sales organizations and sales culture. Jeff is now the owner of Sandler Training, a sales and leadership training company that helps business owners increase revenue, shorten sales cycles, and hire better-performing sales teams. Victoria, Mark and Jeff talk more about: The deadly sins to avoid The one sin that costs remodelers the most The difference between “like” and “trust” QSTEP Learning how to avoid the deadly sins And more… The post The Deadly Sins that Designers & Production Teams Commit with Jeff Borovitz – [Best of PowerTips Unscripted] appeared first on PowerTips Unscripted.
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288
A Secret Shortcut to Estimating Labor with Chad Vincent – [Best of PowerTips Unscripted]
Accurately estimating a project is critical to profit, and one of the most challenging components of that estimate is labor. Can you estimate labor simply and accurately? Are you spending too much time estimating labor for each job? Guest Chad Vincent thinks so. Tune into this episode to hear all about his new method towards becoming more effective in the estimation process. Chad is the CEO and owner of Renaissance Remodeling in Boise, Idaho. He began his remodeling and construction career at a young age working for his dad in the family business and has been expanding his presence, expertise, and success in the field ever since. Chad values staying ahead of the curve and accepting nothing but the best in an ever-changing industry. Victoria, Mark and Chad talk more about: Dealing with “slips” in estimating Educating designers on this process Cutting back on the time it takes to estimate And more… The post A Secret Shortcut to Estimating Labor with Chad Vincent – [Best of PowerTips Unscripted] appeared first on PowerTips Unscripted.
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287
Estate Planning 101 with Thomas Croessman – [Best of PowerTips Unscripted]
Today on PowerTips Unscripted, Thomas Croessman joins the show to discuss the need for small business owners to plan for their company’s transition in their estate plan. While your business might be humming along now, how will it perform if you’re not around? Unfortunately, most small businesses only survive the first generation because of estate planning and communication failures. Thomas explains Wills, Powers of Attorney, and Trusts, when those documents become effective. He also gives some practical tips to help the transition go smoothly. Thomas Croessmann is the Managing Partner of Croessmann & Westberg, P.C., a construction law firm in the DC area. The firm is a full-service law firm for construction contractors. Thomas, Victoria, and Mark talk more about: What is an Estate Plan? What is Power of Attorney, and when is it used? And more… The post Estate Planning 101 with Thomas Croessman – [Best of PowerTips Unscripted] appeared first on PowerTips Unscripted.
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286
Focusing on What Matters Most with Spencer Powell – [Best of PowerTips Unscripted]
The most common marketing mistake host Mark Harari sees is a focus on tactic without regard for strategy. It is important to avoid adopting new fad marketing tactics, and start with a strategic foundation. Guest Spencer Powell agrees, and he is here to share how to focus on what matters most to your business so that you can use marketing to increase profit. Spencer is the CEO of Builder Funnel & the author of the book, The Remodeler Marketing Blueprint. Spencer began his marketing journey by helping his uncles’ remodeling division grow from $2M to $10M in 4 years & now helps remodeling companies create sustainable, repeatable marketing plans. Victoria, Mark and Spencer talk more about: Developing strategy The importance of tracking/measuring Taking the necessary steps for successful strategies And more… Want to Turn Marketing Insights into Real Business Growth? This episode is packed with strategic marketing advice — but insights alone won’t move the needle. That’s where Roundtables Peer Groups come in. Join a community of top-tier remodelers who not only learn from experts like Spencer Powell, but also implement proven strategies, stay accountable, and drive real results. Take the next step — learn more about Roundtables today. Discover Roundtables The post Focusing on What Matters Most with Spencer Powell – [Best of PowerTips Unscripted] appeared first on PowerTips Unscripted.
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285
What Were They Thinking? with Victoria Downing and Mark Harari – [Best of PowerTips Unscripted]
Successful communication with new or potential customers can make or break a company’s image. Alongside communication, ensuring that any preconceived notions or assumptions are put aside when working with a new customer can be crucial in securing their business.Victoria and Mark both share experiences with remodeling and trade companies that left them bringing their business elsewhere. This is easily avoidable, and in this episode they talk about how communication plays a large part in having a successful business. Whether it’s poor communication or a lack thereof entirely, learn how to ensure that your business does not leave customers saying, “what were they thinking?”Victoria and Mark talk more about:The importance of being personableHow to facilitate good communicationAdvice for following-upAnd more… The post What Were They Thinking? with Victoria Downing and Mark Harari – [Best of PowerTips Unscripted] appeared first on PowerTips Unscripted.
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284
The Fine Line: The Legal Consequences to Questionable Business Practices with Thomas Croessmann – [Best of PowerTips Unscripted]
The remodeling industry is highly competitive and some may be tempted to break the rules. Although some may do it intentionally, others may start with good intentions, but over time the line between right and wrong becomes blurred. Thomas Croessmann will be joining the show to discuss the consequences of breaking the rules, which in some cases can result in jail time. Thomas Croessmann is the Managing Partner of Croessmann & Westberg, P.C., a construction law firm in the DC area. The firm is a full-service law firm for construction contractors. Thomas has worked with many of the Remodelers in the Metro D.C. area. Thomas, Victoria, and Mark talk more about: What are the dangers of hiring an undocumented worker? What are the legal concerns with a contractor front-loading the payments of a project? What is a Captive Trade Contractor? The post The Fine Line: The Legal Consequences to Questionable Business Practices with Thomas Croessmann – [Best of PowerTips Unscripted] appeared first on PowerTips Unscripted.
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283
How to Shatterproof Your Business with America’s Legal Coach – [Best of PowerTips]
There are many legal challenges that can appear suddenly for remodelers, builders and business owners. It is imperative to build your business on a foundation that can weather the storm so that, as our guest today puts it, it doesn’t matter. In this episode, we talk more about the process of “shatterproofing” your business with America’s Legal Coach, Scott Reib. Scott is the owner of ReibLaw, a full-service law firm with over 20 years of Business Law and Estate Planning experience. For the last two decades, Scott has been helping business owners, entrepreneurs, coaches, and service providers to “shatterproof” their businesses and succeed in the professional world. Victoria, Mark and Scott cover: How Scott became known as America’s Legal Coach. The difference between a legal coach and a lawyer. What is meant by a “shatterproof” business. Why a business would need to be shatterproof. The biggest legal mistakes Scott sees businesses making. And more… The post How to Shatterproof Your Business with America’s Legal Coach – [Best of PowerTips] appeared first on PowerTips Unscripted.
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282
Top 10 Sales Tips for Remodelers with Jeff Borovitz – [Best of PowerTips Unscripted]
Jeff Borovitz has trained hundreds of remodeling sales people, designers and owners to help them increase sales and margins. So, we have asked him to join us here to share his top ten sales tips with our listeners.Jeff is a franchise owner of Sandler Training and the Remodelers Advantage Sandler Sales Trainer. He has advised, trained and coached small and medium-sized companies as well as large enterprise companies on developing stronger sales teams, closing more sales and leading organizational change.Victoria, Mark and Jeff talk more about:The most commonly missed sales tipConviction and belief in relation to salesCustomized remodeling sales tipsAnd more… Learn more tips with Sandler Masterclasses! Inspired by today’s conversation with Jeff Borovitz? Now’s your chance to go deeper. Jeff is leading three powerful Masterclasses designed exclusively for remodeling professionals who want to sharpen their skills, streamline client interactions, and close more profitable projects.Sandler Sales Foundations – Build a proven, repeatable sales process your whole team can use.Increased Profit Through Client Management – Keep projects on time, on budget, and clients happy.Mastering the Art of Lead Qualification – Turn more leads into the right kind of sales opportunities.Seats are limited—click the button below to learn more & register today! Sign Up Now The post Top 10 Sales Tips for Remodelers with Jeff Borovitz – [Best of PowerTips Unscripted] appeared first on PowerTips Unscripted.
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Harnessing the Power of 3D Visualization with David Pollard – [Best of PowerTips Unscripted]
Dave Pollard, Co-Founder & Design Director of Liv Companies outside of Chicago, joins the show to talk more about how his firm utilizes 3D renderings in almost every aspect of their business. Leading LivCo’s design team, Dave’s process quickly takes hand sketches to full-blown renderings and walk-throughs, and they are even leveraging the power of quick video editing to help clients and prospects truly feel what their home can be, and leave every meeting feeling inspired. LivCo has been leveraging the power of 3D design since they began design/build back in 2012. Initially used simply as a creative tool for developing ideas, they quickly learned that the 3D output could take them to a higher level in sales, efficiency of communication, and marketing. Victoria, Mark and Dave talk more about: The software LivCo uses and why they use it. An overview of LivCo’s general design workflow. Using 3D visualization for more than just client presentations. The time it takes to make deliverables to the client. The fees to the client for 3D renderings. And more… LivCo’s Drawing Board Playlist on YouTube Want deeper conversations like this for your business? In Roundtables, you’ll connect with other top remodelers to share strategies, tackle challenges, and explore tools like 3D visualization that can transform your sales process and client experience. Join a peer group that pushes you to innovate and grow. Learn More The post Harnessing the Power of 3D Visualization with David Pollard – [Best of PowerTips Unscripted] appeared first on PowerTips Unscripted.
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280
Gauging Your Designers’ Workload Effectively With Jeff Talmadge – [Best of PowerTips Unscripted]
In this episode, Jeff Talmadge discusses how he and his team created a point system for his design staff to spread their workload. Each designer is assigned a predetermined number of points, weighted by criteria such as permitting, scope, and complexity of the job. The team tracks points weekly and has found that designers are less stressed, customers are given more accurate timelines, and production can plan their workload better. Jeff Talmadge is the president of Talmadge Construction, a large, premium design-build firm based in Aptos, CA. Jeff and his team pride themselves on their commitment to customer service, quality workmanship, and a strong team culture. Jeff’s five words of wisdom – patience, persistence, never give up. Listen as Jeff, Victoria, and Mark discuss: Increasing job satisfaction across the company by managing designer workloads Improving customer service by managing expectations with accurate timelines And more… Want access to more proven strategies like Jeff’s? Join a Remodelers Advantage Roundtables Peer Group and connect with high-performing remodelers who share real-world solutions to the exact challenges you’re facing. Learn more and apply today The post Gauging Your Designers’ Workload Effectively With Jeff Talmadge – [Best of PowerTips Unscripted] appeared first on PowerTips Unscripted.
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279
How to Give Performance Feedback and Why it’s Critical for Success with Tina Clements – [Best of PowerTips Unscripted]
Employees thrive on feedback. Then why is it that so few leaders proactively provide it? The answers, along with simple steps on how to provide timely, respectful, actionable feedback to your employees, are provided in this episode by guest, Tina Clements. Tina, Vice President of The Retail Performance Company, is a leader, speaker, author, coach, entrepreneur.com contributor & facilitator, leading luxury industries for over 25 years. Her clients confirm, she is a communications expert & her book, The ART of Facilitation and keynote address ‘Yes, You Do Have a Choice’ are testimonials to her talent. Victoria, Mark and Tina talk more about: Why leaders may not give feedback The steps to give real, timely, respectful feedback even when it’s difficult What to do when an employee may object feedback The secrets to giving feedback And more… Want to Master the Art of Giving Feedback? Our Roundtables provide a safe, proven space where remodeling business owners grow as leaders—by practicing the very skills Tina shares in this episode. From handling tough conversations to offering timely, respectful feedback, you’ll learn from peers who’ve been there and done it. Step into a Roundtable. Become the leader your team thrives under. Learn More About Roundtables The post How to Give Performance Feedback and Why it’s Critical for Success with Tina Clements – [Best of PowerTips Unscripted] appeared first on PowerTips Unscripted.
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278
How to Build a Reputation That Stands the Test of Time with Bjorn Johnson – [Best of PowerTips Unscripted]
Today on PowerTips Unscripted, we’re excited to welcome Bjorn Johnson to the show! As General Manager at TraVek Remodeling and Roofing, Bjorn shares insights into the company’s journey as one of Arizona’s most trusted leaders in remodeling and roofing. Tune in to hear about TraVek’s dedication to quality, innovation, and customer satisfaction, which has cemented its strong reputation in the industry.Bjorn, who is passionate about sales and supporting his team’s growth both in and out of the office, joined TraVek for its solid foundation, core values, and great culture. He finds fulfillment in helping others succeed and is committed to making a meaningful impact on people’s lives. Join us as he unpacks the challenges, successes, and secrets behind TraVek’s top-tier service!Bjorn, Victoria, and Mark talk more about:How is TraVek different from competitors?What do you attribute your success to?What is in the future for TraVek?How are you handling these trying economic times in the construction industry?And more… The post How to Build a Reputation That Stands the Test of Time with Bjorn Johnson – [Best of PowerTips Unscripted] appeared first on PowerTips Unscripted.
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A Month-End Close You Can Actually Make Business Decisions From with Doug Howard – [Best of PowerTips Unscripted]
Successful organizations rely on accurate financial information to make informed decisions. But what sets great organizations apart is having a formal month-end close process in place. This ensures that financials are completed, reviewed, corrected, and ready for leaders and managers to use confidently in decision-making. In this episode of PowerTips Unscripted, Doug Howard joins us to break down what a strong month-end close process looks like and how to implement it effectively.Doug Howard, a senior consultant with Remodelers Advantage since 2017, brings a wealth of experience to the table. Having facilitated over 8 Roundtables meetings each year, Doug has worked with hundreds of remodeling clients to help them master their financials, refine processes, and boost profitability.Doug, Victoria, and Mark talk more about:What is included in a good month-end process?How should financials be reviewed to know they are correct?Who should be involved in the financial process?And more… Ready to Take Control of Your Financials? A solid month-end close process isn’t just about clean books—it’s about making smarter, more profitable decisions with confidence. If you’re unsure whether your process is giving you accurate, actionable data, it’s time to fix that.Work with a Remodelers Advantage consultant to build a financial system you can trust. Get Started Now The post A Month-End Close You Can Actually Make Business Decisions From with Doug Howard – [Best of PowerTips Unscripted] appeared first on PowerTips Unscripted.
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276
Can “Voice Training” Skyrocket Your Success? with John Baron – [Best of PowerTips Unscripted]
Do you feel comfortable when presenting proposals/estimates to clients? Why should clients like the sound of your voice if you don’t? You might know what to say, but do you feel ok saying it? These are all questions that body language and voice coaching expert John Baron is here to answer. John brings actor skills training to the business world, he was also a professional actor, owned and sold his own marketing business, a teacher of the Alexander Technique, a Corporate Trainer, and the founder of VocalCommunicationInBusiness.Victoria, Mark and John talk more about:Why Construction Industry Professionals need voice trainingVoice habits that are viewed negatively by clientsAnd more… Ready to Speak with Confidence and Win More Jobs? If you struggle to sound confident when presenting estimates—or if your voice and body language are unintentionally holding you back—you’re not alone.On our latest podcast, expert John Baron breaks down how voice training can transform your client conversations. But what if you could go a step further?In Remodelers Advantage Roundtables, you don’t just learn what to say—you gain the support and accountability to practice how to say it. From presentation skills to pricing strategies, your peer group helps you sharpen the communication skills that close deals.Join Roundtables and become the confident, credible leader your clients want to hire. Learn more and apply today The post Can “Voice Training” Skyrocket Your Success? with John Baron – [Best of PowerTips Unscripted] appeared first on PowerTips Unscripted.
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275
Cultivating Growth: Integrating Employee Development into Your Business Strategy with Peg Buehrle – [Best of PowerTips Unscripted]
Today’s episode of PowerTips Unscripted features Peg Buehrle as a guest. During the show, she discusses the significance of team development for business growth. The growth of a business depends on the growth of its key leaders and their respective teams. Therefore, it is crucial to have a development plan for each team member. Peg will shed light on how to ensure that this remains a top priority.Peg is a co-managing partner of ActionCOACH Columbus, the co-author of The Honest Truth about Leadership, and an internationally recognized speaker. She has 17 years of coaching experience and has helped hundreds of businesses grow. Peg is also a Remodelers Advantage consultant and specializes in team development. If you are interested in scheduling an appointment, click here: https://remodelersadvantage.com/coaching/Peg, Victoria, and Mark talk more about:Common omissions that business owners have about their teamsWhat gets in the way of business owners of actually doing a development planHow do you create the discipline to make sure you execute your people plan?And more… The post Cultivating Growth: Integrating Employee Development into Your Business Strategy with Peg Buehrle – [Best of PowerTips Unscripted] appeared first on PowerTips Unscripted.
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Creating Value: A Guide to Maximizing Your Company’s Worth with Arlin Sorensen – [Best of PowerTips Unscripted]
Today on Power Tips Unscripted, Arlin Sorensen, the CEO of Oak Road Consulting joins the show. Understanding the art of creating value within your business is pivotal, especially in the context of planning your exit strategy. It’s all about setting clear goals for your personal wealth and translating that into a business value target that can drive your success. Arlin is here to share invaluable insights on how you can craft a robust value-creation strategy and harmonize it with your long-term financial goals.Arlin Sorenson is a simple Iowa farm boy who fell in love with technology and has spent the past 40 years in the IT industry. His passion is helping business owners and leaders achieve their definitions of success.Arlin, Victoria, and Mark talk more about:How to create a value-creation strategyLegacy/succession planningWhat things can derail value?And more… Ready to Turn Strategy into Action? Arlin Sorensen dives into building value in your business and planning for what’s next—but conversations like these are just the beginning.In Remodelers Advantage Roundtables, you’ll join a community of smart, growth-minded remodelers who don’t just talk about value—they build it, every single quarter. With expert facilitation, peer accountability, and real-world strategy sharing, you’ll transform insights like Arlin’s into measurable results.Don’t just plan your legacy—build it with Roundtables. Learn More About Roundtables The post Creating Value: A Guide to Maximizing Your Company’s Worth with Arlin Sorensen – [Best of PowerTips Unscripted] appeared first on PowerTips Unscripted.
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Preparing Your Business For Your Departure with Pete McDowell – [Best of PowerTips Unscripted]
In this episode of PowerTips Unscripted, Victoria and Mark are joined by Pete McDowell to discuss succession planning and how business owners can exit their company. According to Pete, there are four primary ways for a business owner to leave their company: selling the company, transferring the company to family or employees, or ESOP. He also highlights some of the basics of a succession plan, regardless of the option the business owner chooses.Pete McDowell is a Partner at ActionCOACH Columbus. Pete, alongside his partner, Peg Buehrle are a part of Remodelers Advantage as Consultants. They help people evaluate each of these options and select the best path. Along the way, they assist their clients to work less and build the value of their business. In this way, you can enjoy life NOW and look forward to a comfortable next chapter!Pete, Victoria, and Mark talk more about:Preparing the team for succession planningExamples of well executed succession plansAnd more… Thinking About Life After Remodeling? Whether you’re planning to sell, pass it on, or explore an ESOP, Pete McDowell and Peg Buehrle—part of the Remodelers Advantage Consulting Team—are here to guide you every step of the way. With a proven process to help you work less, grow your business value, and prepare for a smooth transition, you don’t have to figure it out alone. Schedule a Consultation with Pete The post Preparing Your Business For Your Departure with Pete McDowell – [Best of PowerTips Unscripted] appeared first on PowerTips Unscripted.
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The Remodeler Marketing Blueprint with Spencer Powell – [Best of PowerTips Unscripted]
For many remodelers, digital marketing is the “voodoo” magic. With so many options, where do you begin? Well, Spencer Powell has the answer.In this episode, Spencer dives into his book, The Remodeler Marketing Blueprint. He talks about everything that you need to know about being found online, successfully.Spencer is the CEO of Builder Funnel and founder of Builder Funnel Academy, author, and radio host. Spencer has been a longtime guest and sponsor of the show, and gives listeners even more knowledge about marketing in the remodeling world in this episode.Victoria, Mark and Spencer talk more about:How this journey began.How marketing has changed over the years.What the marketing blueprint looks like for remodelers.The biggest mistakes remodelers are making today.And more… Join the #1 Peer Group for Remodeling Business Owners Imagine having a trusted group of fellow remodelers—people who get it—to help you solve challenges, grow profits, and keep you accountable.That’s the power of Roundtables by Remodelers Advantage. Learn from industry leaders Get real-world advice—not theory Grow your business and your leadership skillsReady to stop going it alone? Apply today The post The Remodeler Marketing Blueprint with Spencer Powell – [Best of PowerTips Unscripted] appeared first on PowerTips Unscripted.
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Open Book Management with Ken Kirsch – [Best of PowerTips Unscripted]
The thought of showing your financials to your employees may be unsettling. We’ve known remodelers who are so leery of sharing their numbers, their field crews don’t even know their project budgets.But it doesn’t have to be that way, says Ken Kirsch, a proponent and practitioner of Open Book Management. In this episode, Ken tells Victoria and Mark that showing your numbers will engage and motivate your team — while helping your bottom line.Ken is the president of MAK Design+Build Inc. in Davis, CA. Drawing on his experience as a carpenter and an artist, he and his wife Ellen started MAK Design+Build in 2003, out of an Airstream Trailer in their driveway. Ken’s a member of Roundtables group Krypton, and was introduced to the concept of Open Book Management at his very first RA meeting.Victoria and Mark talk with Ken about the positives, and one surprising negative, he’s experienced since embracing Open Book Management. They discuss:What to show and what to avoidFocusing on the Big Picture The importance of your team being financially literateWhen and how to discuss your numbersEngaging your employees for lower turnoverAnd a whole lot more… Loved Ken Kirsch’s insights on open-book management?Ready to take your remodeling business to the next level?Learn how Remodelers Advantage can help you implement strategies like this—and more.Start your journey here. The post Open Book Management with Ken Kirsch – [Best of PowerTips Unscripted] appeared first on PowerTips Unscripted.
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Are Your Employees Stealing From You? With Vicki Suiter – [Best of PowerTips Unscripted]
The latest statistics on fraud should be a wake-up call for every small business owner. According to a survey by HISCOX, a specialty insurance company, 80 percent of embezzlements occurred at small businesses and 30 percent involved a loss of more than $500,000.With more work is being done remotely, including paying vendors and processing payroll, you must have controls and processes in place to avoid this happening to you.In this episode, we welcome Vicki Suiter, who shares simple practices and processes to help you avoid accounting fraud and stealing in your business.Since starting Suiter Business Builders in 1990, Vicki has helped hundreds of contractors and designers build solid foundations for their businesses, run operations more efficiently, and achieve the kind of success they never dreamed possible.Vicki’s articles and opinions have been widely shared in print and across the web. She is also the author of book “The Profit Bleed” – How managing margin can save your contracting business.Victoria, Mark and Vicki talk more about:Why small businesses are targets in 80% of all embezzlement cases.The most common place where people “steal” money.Other ways employees and contacts embezzle funds from a company that are less obvious.Recommended controls and practices a contractor should have in place to avoid this happening to them.“10 Ways to Spot Accounting Fraud”Here is the link to the resource mentioned, “How to Spot Accounting Fraud”https://suiterbusinessbuilders.com/how-to-spot-accounting-fraud/ The post Are Your Employees Stealing From You? With Vicki Suiter – [Best of PowerTips Unscripted] appeared first on PowerTips Unscripted.
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The Most Powerful Competitive Advantage with Steve Anderson – [Best of PowerTips Unscripted]
In a low-unemployment economy, recruiting and retaining the best talent is a continuous effort. You need a powerful competitive advantage — one that’s nearly impossible for anyone else to copy. It’s your company culture.In this episode, Steve Anderson tells Victoria and Mark why that is, and how you can develop a successful culture — or turn around a faltering one. Steve’s an author, entrepreneur, and philanthropist. He’s worked with tens of thousands of professionals to grow and expand their businesses. Steve has spoken at our Remodeler’s Summit and worked with our Roundtables members in the past.Your company culture is a combination of priorities and processes, and how your team acts on them, that results in how people feel about your company, inside and out. It can happen by default or by definition, but almost all successful cultures happen by design. He tells you how to look at your culture critically, and the steps to take to improve it, including:Building on natural laws Defining your prioritiesDesigning your culture intentionallyThe law of emotionWhat the 10 Commandments can teach you about changing your cultureDefining your culture in a written documentSetting expectationsReinforcing acceptable behaviorWhy the customer shouldn’t come firstUsing your culture in recruiting and hiringThe culture mistakes you may be makingAnd more …There’s a copy of Steve’s first written culture guide in his book, The Culture of Success: 10 Natural Laws for Creating a Place Where Everyone Wants to Work. He invites everyone to use that culture guide to create your own — just click the link and make your purchase. The post The Most Powerful Competitive Advantage with Steve Anderson – [Best of PowerTips Unscripted] appeared first on PowerTips Unscripted.
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Discovering New Revenue Streams With Chris Landis – [Best of PowerTips Unscripted]
We are all so busy running our businesses that we often don’t realize that there are other potential revenue-generating investments that align with our present and future business needs.Chris Landis thinks you should consider helping businesses that lease their office space as an added revenue stream.In this episode, Victoria, Mark and Chris talk more about this innovative revenue source.Chris is a Co-Founder & Chairman of the Board of Landis Architects/Builders in Washington, DC and is a member of the AIA, with 28 years of experience in residential architecture. Landis Architects/Builders is one of the top Washington, DC renovation and remodeling firms and is co-founded by Chris and his brother, Ethan Landis.In this episode, Victoria, Mark and Chris cover:The benefits, opportunities and challenges of owning your own building.Offering space in your building to other business.What is involved in becoming a landlord.How these deals are structured financially and timelines involved.How you can pass this knowledge onto other business owners. The post Discovering New Revenue Streams With Chris Landis – [Best of PowerTips Unscripted] appeared first on PowerTips Unscripted.
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Tips For Hiring People Who Fit Your Culture with Erin Longmoon – [Best of PowerTips Unscripted]
Is your company struggling to attract top-tier employees? Joining us today on PowerTips Unscripted is Erin Longmoon, the founder of Zephyr Connect. Erin will share some valuable insights into how to hire people who align with your company’s culture. She will discuss the strategies and tactics that have played a pivotal role in Zephyr’s 98% placement rate for their Residential Remodeling clients. Erin Longmoon is the founder of Zephyr Connects. After a number of years as an Interior Designer, then turned business coach, Erin designed Zephyr Connects to solve the grueling hiring challenges of the Residential Remodeling industry. Zephyr is also an RA Preferred Member Benefit Partner. Erin, Victoria, and Mark talk more about: Why hiring for culture fit so important? Can we really hire carpenters and laborers for culture fit? Interview tips And more… The post Tips For Hiring People Who Fit Your Culture with Erin Longmoon – [Best of PowerTips Unscripted] appeared first on PowerTips Unscripted.
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Making Money in Cost Plus Remodeling with David Crane – [Best of PowerTips Unscripted]
While Cost Plus Remodeling isn’t for everyone, it can be an enjoyable and profitable way of doing business. If it is done well, it can be very rewarding and reduce the uncertainty of a market.Guest David Crane joins this episode to share why cost plus remodeling has proven to be successful for his business and his clients, and why remodelers should adapt this form of a remodeling contract.David is the CEO and President of Crane Builders in Nashville, Tennessee and has spent the past 34 years meeting clients’ needs with the highest standards in the remodeling and construction industry. He graduated from Louisiana State University with a degree in Construction and after spending 10 years in his hometown of New Orleans remodeling homes, he moved his business to Nashville where the company has been delighting clients since. Victoria, Mark and David talk more about:Some of the keys to successfully doing Cost Plus RemodelingThe differences in Cost Plus Remodeling vs. Fixed Price RemodelingHow to make a profit when you have to show the client your markupWhat to do with your labor and Project Manager costs on a Cost Plus ProjectAnd more… Join The Waitlist For The 2025 Remodelers Summit You’re Either On the List—Or You’re Out.This isn’t just a waitlist. It’s your only shot at scoring 60% off your ticket to the most impactful, business-shifting event in the remodeling industry: The Remodelers Summit.We’re talking about a one-day window to unlock unprecedented access to the event that industry leaders never miss. No second chances. No extensions. No exceptions. One Day One Link One ChanceOnce it’s gone—it’s gone.Getting on the list is 100% free.Missing this opportunity? That could cost you thousands in missed insights, missed connections, and missed growth.Join the insiders who move fast, think big, and always stay ahead.Are you in? Or are you out? Get On The List The post Making Money in Cost Plus Remodeling with David Crane – [Best of PowerTips Unscripted] appeared first on PowerTips Unscripted.
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Creating Rapid Financial Results and Lasting Cultural Change with Steve Baker – [Best of PowerTips Unscripted]
“The high cost of replacing employees means it’s important to find ways to retain the best performers, and studies show that transparency from the top can be a solution, boosting employee engagement and motivation.One way to achieve that transparency is to show employees the company’s numbers and teach them the business. Why not get them in the same game as the owner?The strategy is to create a business of business people. Then and only then will they begin to make a connection to the numbers that measure their performance and talk intelligently about improving the business.”– Steve Baker Steve Baker joins Victoria and Mark to talk more about the benefits and advantages of open book management, as well as some of the challenges that business owners face.Steve is Vice President of The Great Game of Business, Inc. and co-authored Get in the Game as well as the update of the number one bestseller, The Great Game of Business—20th Anniversary Edition.Known for his engaging and irreverent style, Steve is a top-rated, sought-after speaker and coach on open-book management, strategy and execution, leadership, and employee engagement.Victoria, Mark and Steve talk more about:The best reasons that a business owner should teach their people businessCommon perceptions that employees have of ownership when there isn’t open-book transparencyHow employees can benefit from an open-book policyHow you can get startedAnd more…Resources mentioned in this Episode:The Great Game of BusinessDownload the Get in the Game AudiobookR/A Lumber Yard Run Calculator The post Creating Rapid Financial Results and Lasting Cultural Change with Steve Baker – [Best of PowerTips Unscripted] appeared first on PowerTips Unscripted.
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264
Seven Steps to Earning Positive Online Reviews with Bryan Sebring – [Best of PowerTips Unscripted]
Online reviews can be the “Lifeblood” of any remodeling company’s business and marketing strategy and in Episode 9, Victoria and Mark speak with Bryan Sebring a very successful remodeler who has mastered the art of collecting online reviews from his satisfied clients.Bryan is the Owner of Sebring Design Build in Naperville, IL and has quickly become a valuable resource and thought-leader for R/A and our Roundtables members.According to Bryan he is a self-taught marketer who jumped in with both feet following a website re-design project that went sideways.Bryan’s 7 Step process for driving positive reviews is more than just a marketing strategy. As Bryan describes, his firm’s process of asking for reviews and earning them with hard work, great design and a client-first attitude has become more of a company culture.As Bryan, Victoria and Mark discuss the 7-step process, we learn more about:Strategies around specific websites such as Houzz, Angie’s List and Yelp.Infusing the review process into your sales/lead intake processDealing with bad reviewsHow to encourage and educate your clients to read and provide reviewsSetting expectations with clients at project kickoffHow to work with client on project completion and walk-throughFree ResourceAs Bryan describes his sales and lead intake process, he mentions that he provides his clients and prospects with information to educate them about online reviews: what to look for, good signs, red flags, etc. Here’s the blog post he share’s with them, which also includes his free Remodeling 101 ebook. The post Seven Steps to Earning Positive Online Reviews with Bryan Sebring – [Best of PowerTips Unscripted] appeared first on PowerTips Unscripted.
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The Sales-to-Production Handoff with Bruce Case – [Best of PowerTips Unscripted]
To many remodelers, a project works like a relay race, depending on good handoffs of the baton. The sales-to production-handoff is critical, and if you drop the baton, the race is over.But there are ways to make it less of a hard handoff and more of a continuum, says Bruce Case. Bruce joins Victoria and Mark to explain how to break down the barriers and bring Sales and Production together as a team.Bruce Case is the president and CEO of Case Design/Remodeling Inc., one the largest full-service remodeling firms in the nation with more than $60 million is annual revenue. Focused on the Washington, DC, metro market, the company provides a unique mix of design/build and home improvement services. Over the past 15 years, the company has extended its reach across the US through a network of licensees and franshises working under the Case Handyman & Remodeling Services banner. All these initiatives is focus on inspiring team members and clients.Involving Production from the beginning of a job makes the projects more seamless and collaborative, creating a process that empowers employees and keeps them all focused on the bottom line. Bruce tells you how Case handles this team approach, including:The need for accurate estimatingWhy Project Managers get to sign off on a contract before the client doesStructuring compensation for Sales and Production based on gross profitWho goes to what meetings and whyWhat to do when you need a tie-breakerAnd a whole lot more… The post The Sales-to-Production Handoff with Bruce Case – [Best of PowerTips Unscripted] appeared first on PowerTips Unscripted.
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262
Behavioral Finance: The Psychology of Financial Management with Jay Wheeler – [Best of PowerTips Unscripted]
It’s not about the money, rather the feelings the money can bring. In this episode, Jay Wheeler dives into the psychology of financial management and investing in order to provide listeners with the potential reasons behind the way they may manage money. Whether it’s business or personal finances, Jay describes how to better manage your behavior surrounding spending. Jay is the President of Wheeler Financial and while he provides traditional financial planning and investment advice, he believes the best value that he provides his clients is helping manage their behavior when it comes to money. He also believes that there is a lot that goes into the decisions we make around our finances and that many of those decisions are based on emotions. Victoria, Mark and Jay talk more about: How behavioral finance differs from traditional financial management Using behavior and emotions as a guide for choosing investments How behavioral finance applies to investing And more… The post Behavioral Finance: The Psychology of Financial Management with Jay Wheeler – [Best of PowerTips Unscripted] appeared first on PowerTips Unscripted.
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261
The Evolution of SEO with Spencer Powell – [Best of PowerTips Unscripted]
Marketing is getting more complicated, and search engine optimization can seem like voodoo or black magic. The SEO landscape is always changing, as Google adjusts its algorithms every day. The goal remains the same, though — growing your organic traffic online to rank higher in the search listings, so you get found by the people who will become your clients. Spencer Powell joins Victoria and Mark to explain how to maximize your SEO, and share the recipe for a successful SEO strategy. Spencer is the founder and president of Builder Funnel, a digital marketing agency that helps remodelers improve their marketing and sales systems. They help you generate more leads and sales by putting the right technology in place to measure what’s working and what’s not so you can improve over time. SEO matches up with the way people shop and buy. Users ask questions and do research, and you want your site to be there with the answers. But a successful SEO program is more than just choosing keywords and topics. You have to know what else comes into play. Learn more about: Good content vs. junk content Understanding what questions to answer How to drive traffic using social channels and email The keys to A/B testing, and how to do it Calls to Action and where to put them The importance of fresh content And more… Including this link to the 200 SEO ranking factors Spencer talked about. If you’ve got questions for Spencer, shoot him an email at [email protected]. There are more resources for you at Builder Funnel’s website. The post The Evolution of SEO with Spencer Powell – [Best of PowerTips Unscripted] appeared first on PowerTips Unscripted.
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The Art of Effective Communication with Paul Winans -[Best of PowerTips Unscripted]
Most work requires more than one person to get it done. Effective communication is essential to the enterprise. Everyone has to learn the skills to communicate effectively. One key is concentrating on what brings you success — in work, with your spouse or partner, and in the rest of your life. Build on that. In this episode, Paul Winans joins Victoria and Mark to dive in to work on having effective arguments, resolving conflict, and working on listening. Paul and his wife Nina owned a remodeling company for 30 years, living and working together, selling the company in 2007. Paul continues to work in the industry as a consultant, writer, and former facilitator with R/A’s Roundtables. As a facilitator, Paul works with our members to help them improve every aspect of their communication. The biggest problem in effective communication happens when people just want to be heard, and don’t take on the responsibility to listen. For entrepreneurs, especially, It’s easy to say you have to listen, but you’ve built your business on others hearing you, and that habit is hard to break. It takes a conscious and constant effort toward improvement. Paul gives examples and tips for improving your communication skills, including: Focusing on understanding the other person Using “I” language, not “you” language Avoiding verbal attacks, even if they’re unintentional Asking neutral questions Establishing a foundation for decision making Bridging the gap between communication styles and paces How to tell if someone’s just visiting the conversation Why meeting about nothing is good, actually And so much more… The post The Art of Effective Communication with Paul Winans -[Best of PowerTips Unscripted] appeared first on PowerTips Unscripted.
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259
Using Mindful Meditation to Deal with Clients and Employees with Peter Feinmann – [Best of PowerTips Unscripted]
We have covered the dangers of stress and anxiety for you and your business a few times; most recently on Episode 108, where we touch on ways to battle and reduce it, including mindful meditation. To explore this topic further, Victoria and Mark welcome Peter Feinmann, President of Feinmann, Inc, a design build company in Lexington, MA, just outside of Boston. From the company’s beginnings in Peter’s home in 1987, Feinmann has grown into a multi-million dollar, award-winning firm, with a staff of 20+. Peter is a nationally recognized writer and sought-after speaker in the design/build industry and is the recipient of numerous local and national awards, including the NARI Contractor of the Year Award and Remodeling Magazine’s Remodeler of the Year. In this episode, Peter talks about how to use mindful meditation to help manage anxiety and reactivity when dealing with clients and employees. Peter has been able to use meditation in order to be more effective by facilitating great attention and focus. Victoria, Mark and Peter cover: How to get started with meditation practice How meditation has impacted Peter’s leadership at his company Has meditation has aided Peter and his company during crisis Information about the Mindfulness Meditation Teacher Training Program The post Using Mindful Meditation to Deal with Clients and Employees with Peter Feinmann – [Best of PowerTips Unscripted] appeared first on PowerTips Unscripted.
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258
Adapting and Leading Through a Health Crisis with Jef and Monica Forward – [Best of PowerTips Unscripted]
Adaptability and leadership in times of crisis—whether personal or business-related—are essential skills for any business owner. In 2018, Jef and Monica Forward were coming off their best year yet and gearing up for an even stronger 2019. Everything was on track—until life threw them an unimaginable challenge. Two key team members were diagnosed with cancer, one of whom was Monica, the company’s only estimator. The other was their lead designer. Fast forward five years, and the Forward Design Build Remodel team is stronger than ever. In this episode, Jef and Monica sit down with Victoria and Mark to share their journey—how they faced adversity head-on and what kept their business moving forward. Jef and Monica are business partners at Forward Design Build Remodel in Ann Arbor, MI. Jef has participated in every level of Remodelers Advantage Roundtables, is a member of the Mentor3 group, and serves as a Roundtables facilitator. Over the last four years, he has honed his leadership and coaching skills, leading to healthier growth, stronger client relationships, and a thriving team culture. He credits this success to his collaboration with Monica, their team, and the insights gained through Roundtables. A strong company culture played a critical role in how their team rallied together and adapted to the emotional and operational challenges that came with Monica’s diagnosis. At the time, they were about to implement The Great Game of Business, a system that empowers every employee to think and act like an owner. Then, everything changed. In this conversation, Jef and Monica open up about how they navigated the crisis, including: Preparing for the unexpected Developing a strategy to keep the business running Managing work absences and redistributing responsibilities The power of cross-training Leaning on the strength of your team Leading with vulnerability and transparency Maintaining a positive mindset through tough times Handling the emotional toll of leadership and much more… Today, thanks to their resilient company culture and well-established processes, Forward Design Build Remodel continues to thrive. Tune in to hear their story of perseverance, leadership, and the lessons they learned along the way. The post Adapting and Leading Through a Health Crisis with Jef and Monica Forward – [Best of PowerTips Unscripted] appeared first on PowerTips Unscripted.
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How and When To Hire a General Manager with Aaron Enfinger – [Best of PowerTips Unscripted]
As companies experience growth, there are tipping points where changes need to be made. One of those points is when you realize you need additional management for the organization. Many remodelers are considering adding a General Manager, but are unsure how it will work in practice. The Cleary Company of Columbus, OH, reached this tipping point in the Development Department in the Fall of 2016. The company was changing rapidly, adding staff, and stressing the existing systems in place. Things were getting bogged down. Owner George Cleary promoted Aaron Enfinger from Production Manager to GM to fill the gap. Aaron is now the permanent COO of The Cleary Company. George, along with Aaron have been Roundtables Members for over 10 years! In this episode, Aaron talks to Victoria and Mark about his experiences in taking over his new role and what it’s meant for the company. While Aaron oversees the operations, George has more time for business development and long-term planning. The decision to add an overlay of management was caused by three factors, says Aaron. The staff was stressed by the workload, they were having trouble getting projects through the different phases of the job, and steps were being skipped in previously reliable systems because of the rush to get jobs to production. He talks about what his job entails, and some of the challenges, including: Keeping the owner in the mix How to not overload a GM Managing people outside of your own job experience, like designers or marketers Creating new positions to help streamline processes Why to hire from within (if you can) Working with the owner (or CEO) The benefits of a walking meeting Small picture vs. big picture thinking And more… As promised in the podcast, here’s the link to Aaron’s appearance on The Tim Faller Show, where he outlined his approach to creating a master schedule to control the flow of jobs through the pipeline. The post How and When To Hire a General Manager with Aaron Enfinger – [Best of PowerTips Unscripted] appeared first on PowerTips Unscripted.
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Zero Punch List Production with Tim Faller – [Best of PowerTips Unscripted]
Today we are jumping back in time to the beginnings of the PowerTips Podcast. For the past 20 years, Tim has worked with remodeling companies, large and small, to help improve profits by creating smooth, efficient production systems. As a Senior Consultant and “Master of Production” for Remodelers Advantage, Tim’s field and business ownership experience is vital to his additional role as facilitator for Owner and Production Manager Roundtables Groups. In Episode 8 Victoria and Mark welcome Tim Faller to the show as he covers a topic that he has been working on for the past 5-6 years as he tours the US & Canada, providing on-site production consulting – “Zero Punch List Production.” Tim provides a great overview of the zero punch list strategy and describes in detail how he has seen companies successfully implement this process. According Tim, all-too-often remodelers put the onus or responsibility of completing a punch list on the client, thereby creating the perception that the job is being presented as incomplete. As they explore the zero punch list theory and strategy, Victoria, Mark and Tim discuss: Steps to successfully implement this within an organization How this effects sales process, contracts, payment draws, etc. Production Techniques & Checklists How to handle Backorders How to handle the final walk-through Getting rid of Head Trash The post Zero Punch List Production with Tim Faller – [Best of PowerTips Unscripted] appeared first on PowerTips Unscripted.
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Developing Your Company’s Future Leaders with Jessica Lipson – [PowerTips Unscripted] S6 E6
In this episode of PowerTips Unscripted, host Victoria Downing chats with Jessica Lipson, Vice President of People and Culture at JBL Consulting, about building strong leadership within your remodeling business. Jessica, who brings over 20 years of HR experience, shares her insights on identifying high-potential leaders, developing effective mentorship programs, and fostering non-toxic, inclusive company cultures. Jessica explains the difference between high-performing employees, who excel in their current roles, and high-potential employees, who show the drive and emotional intelligence to lead in the future. She emphasizes the importance of utilizing tools like behavioral assessments and regular one-on-ones to spot these emerging leaders. Victoria and Jessica also dive into: The key skills future leaders should possess, such as emotional intelligence, resilience, and adaptability. How to balance formal training with real-world leadership experiences. Practical strategies for resolving workplace conflict and building a respectful, productive team culture. The post Developing Your Company’s Future Leaders with Jessica Lipson – [PowerTips Unscripted] S6 E6 appeared first on PowerTips Unscripted.
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254
Adding State Funded Work to Your Revenue Stream with Robert Gurinowitsch – [PowerTips Unscripted] S6 E5
In this episode of PowerTips Unscripted, host Victoria Downing interviews Robert Gurinowitsch who shares insights on incorporating state-funded projects into a remodeler’s revenue stream. Robert explains how these opportunities can be lucrative but require navigating government regulations and compliance. Robert Gurinowitsch is the regional program manager for Best Bath. Best Bath has been providing over 25 years in Strategic Solutions for Home modifications and Home access. They work with Home and Community Based Service programs, Managed Care Organizations, Workers Comp, and Bank Trusts. Victoria and Robert talk more about: Challenges and benefits of state-funded work How to start doing state-funded work Examples of how state work has helped companies And more… The post Adding State Funded Work to Your Revenue Stream with Robert Gurinowitsch – [PowerTips Unscripted] S6 E5 appeared first on PowerTips Unscripted.
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253
Growing a Company from Stage 3 to Stage 4 with Jef Forward – [Best of PowerTips Unscripted]
There are five stages of company growth, according to Judith Miller, one of our consultants and facilitators. Transitioning from Stage 3 to Stage 4 is one of the more complex. It takes a substantial shift in the owner’s responsibilities and skill sets. It can result in a much higher job satisfaction level, financial return, and working much less. In this episode, Jef Forward explains how he managed this tricky move to Victoria and Mark. It’s a process he planned and implemented over years, and it had challenges and surprises for everyone in the organization. Jef is the Owner of Forward Design Build located in Ann Arbor, MI. He has been a facilitator for Remodelers Advantage Roundtables for numerous years and has been a member of the Roundtables family for even longer. Jef is known as a visionary, an idea guy, and ahead of the curve in most things tech. Jef talks about how the process has worked for his company, and what it takes to get there. It demanded a great deal of self-reflection on his part, as he moved out of the role of doer to teacher and had to become a better leader. He talks about understanding your priorities and how they might shift, and getting buy-in from your team, including: Your company culture Working the plan Getting accurate feedback Letting people fail, and teaching from that Becoming a proactive, not reactive company Why it’s not all about you And much more… Regardless of the growth stage of your company, Jef’s got workable advice to make your business and life better and more rewarding. The post Growing a Company from Stage 3 to Stage 4 with Jef Forward – [Best of PowerTips Unscripted] appeared first on PowerTips Unscripted.
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How to Make Podcasts Your Most Valuable Marketing Tactic with John Corcoran – [Best of PowerTips Unscripted]
So, you’ve been thinking of starting a podcast for your business. While it is one of the best reasons to gain notoriety and establish value for your community of clients, starting a podcast doesn’t mean it will bring success all on its own. Guest John Corcoran is here to share his tips and tricks for how to make podcasts your most valuable marketing tactic. John Corcoran is the co-founder of Rise25, an agency that helps businesses generate qualified leads, referrals and strategic partnerships using podcasts, and lead generation using LinkedIn and content marketing. He is also an author, a former Clinton White House writer, and is on a mission to make the world a smaller place, through connections. Victoria and John talk more about: Building relationships and creating connections Generating content The value of podcasts And more… The post How to Make Podcasts Your Most Valuable Marketing Tactic with John Corcoran – [Best of PowerTips Unscripted] appeared first on PowerTips Unscripted.
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Demography is Destiny with Kenneth Gronbach – [Best of PowerTips Unscripted]
As a remodeling business owner, you have likely heard of demographics and you have probably looked at it solely in the context of marketing and lead generation. But, the power of demographics lies much deeper than that, and in this episode, Ken Gronbach will share the subtle yet profound effect of shifting demography in the United States, the Americas and the world, and we will hear what that means to your business now and in the future. Ken is President/CEO of KGC Direct and is an internationally respected demographer who has been able to forecast societal, commercial, economic, cultural and political phenomena with uncanny accuracy. Victoria, Mark and Ken talk more about: Ken’s transition from Marketing into Demography The relationship between markets and demographic data The effect Covid-19 will have on the demographic landscape in the United States The generations in the US that will be the most influential in the next 20 years The categories/sectors of commerce that will suffer and which will flourish demographically going forward The post Demography is Destiny with Kenneth Gronbach – [Best of PowerTips Unscripted] appeared first on PowerTips Unscripted.
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ABOUT THIS SHOW
The Official Remodelers Advantage PowerTips Podcast
HOSTED BY
Remodelers Advantage
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