Quality during Design

The episode features Cassie Leonard—former aerospace technical leader, executive coach, and author of STEM Moms and Beyond the Pipeline—explaining why the traditional linear “pipeline” model of engineering careers is constricting and mislabels non-linear moves as failure. Drawing on expectancy-value theory, she presents an ROI-style equation for decisions: attainment, intrinsic, and utility value divided by effort, loss of valued alternatives, and cost of failure, illustrating it with her choice to leave a Fortune 100 role and start her coaching business. This conversation applies the framework to individual confidence and authenticity, leader strategies for retention and recognition (including “rock stars” vs. “superstars”), and cross-functional empathy when trade-offs arise. See more about Cassie at ELMMcoaching.com.Visit the blog post for more: https://deeneyenterprises.com/qdd/podcast/s3e19/Send us a messageSupport the showIf your team is still catching problems too late — let's talk.→ Schedule a free discovery call: Dianna's calendarWant insights like this?→ Subscribe to my newsletter: qualityduringdesign.substack.comGet the full framework.→ Pierce the Design Fog ABOUT DIANNADianna Deeney is a quality advocate for product development with over 25 years of experience in manufacturing. She is president of Deeney Enterprises, LLC, which helps organizations and people improve engineering design.

Your team keeps solving the exact same problems project after project. What if the issue isn't careless execution, but a reactive system designed to hide failures rather than learn from them? In this episode:• Discover how protective, reactive systems create "quiet" organizations where vital failure data gets buried instead of shared.• Learn the three essential shifts high-performing organizations use to turn lessons learned into strategic, upstream inputs.• Understand why the pendulum swing toward over-constrained, paperwork-heavy processes is just another system design failure.Ready to stop the cycle of repeating mistakes? Download the strategic quality integration checklist via the Quality During Design newsletter, or book a free 20-minute clarity call at qualityduringdesign.com/talk to map out your next best move.Send us a messageSupport the showIf your team is still catching problems too late — let's talk.→ Schedule a free discovery call: Dianna's calendarWant insights like this?→ Subscribe to my newsletter: qualityduringdesign.substack.comGet the full framework.→ Pierce the Design Fog ABOUT DIANNADianna Deeney is a quality advocate for product development with over 25 years of experience in manufacturing. She is president of Deeney Enterprises, LLC, which helps organizations and people improve engineering design.

Your team keeps building the wrong thing, despite great effort. What if the problem isn’t execution. It’s the fog you’re navigating in?We speak with Shannon Cummings, a seasoned product and marketing strategist who’s spent his career bridging the gap between Marketing, Product, and Engineering. He’s launched life-changing medical devices, cut development time in half, and done it all by bringing marketing into the room before the first prototype. In this episode:• Why product development fails when marketing is an afterthought• How early customer insight—not prototypes—should drive design• The real power of cross-functional alignment (and how to make it happen)• A proven process to keep teams united, focused, and customer-obsessed from day oneShow notes and links: https://deeneyenterprises.com/qdd/podcast/s3e18/Send us a messageSupport the showIf your team is still catching problems too late — let's talk.→ Schedule a free discovery call: Dianna's calendarWant insights like this?→ Subscribe to my newsletter: qualityduringdesign.substack.comGet the full framework.→ Pierce the Design Fog ABOUT DIANNADianna Deeney is a quality advocate for product development with over 25 years of experience in manufacturing. She is president of Deeney Enterprises, LLC, which helps organizations and people improve engineering design.

Have you ever walked into a meeting (design review, planning session, phase gate) only to realize the decision was already made? That the discussion was just theater, not dialogue? You weren’t there to shape the outcome. You were there to witness it.  If that’s happened to you, you’re not alone.In this episode, Dianna explores why this happens, why it feels so frustrating, and most importantly how to fix it. In this episode:• Design reviews are often theater because of the system: decisions are made before the meeting, not during• Real influence happens upstream, not in the formal meeting• Three practical steps to shape decisions before they’re locked in Stop waiting for your moment to shine. Start shaping the moment before it happens. Share this with someone who’s been a witness too many times.Visit the blog post for additional notes and transcript: https://deeneyenterprises.com/qdd/podcast/stop-being-a-witnessSend us a messageSupport the showIf your team is still catching problems too late — let's talk.→ Schedule a free discovery call: Dianna's calendarWant insights like this?→ Subscribe to my newsletter: qualityduringdesign.substack.comGet the full framework.→ Pierce the Design Fog ABOUT DIANNADianna Deeney is a quality advocate for product development with over 25 years of experience in manufacturing. She is president of Deeney Enterprises, LLC, which helps organizations and people improve engineering design.

In this episode of 'Quality during Design', we delve into how engineers can avoid mistakes and oversights by managing stress and enhancing performance. Host Dianna Deeney interviews Karli Auble, an engineering leader at a global firm in the defense industry. She has unique expertise in systems engineering and positive psychology, with a master's degree in both disciplines.Karli shares insights on her THRIVE framework, focusing on thoughts, habits, relationships, instincts, values, and environments. She emphasizes the importance of recognizing 'error codes' in our bodies, applying practical tools, and fostering better communication within teams. All with an eye of better engineering outcomes.Listeners will learn actionable strategies to improve their work.Visit the podcast blog for more info, including how to contact Karli.Send us a messageSupport the showIf your team is still catching problems too late — let's talk.→ Schedule a free discovery call: Dianna's calendarWant insights like this?→ Subscribe to my newsletter: qualityduringdesign.substack.comGet the full framework.→ Pierce the Design Fog ABOUT DIANNADianna Deeney is a quality advocate for product development with over 25 years of experience in manufacturing. She is president of Deeney Enterprises, LLC, which helps organizations and people improve engineering design.

Your team keeps brainstorming into a void, producing “meh” ideas that never stick. What if the problem isn’t a lack of creativity but the absence of the right constraints?In this episode:• The Goldilocks principle of team creativity – why no guardrails and too‑many guardrails both kill innovation.• Frameworks unlock, don’t limit, creativity – using the drummers‑without‑drums analogy to show how structured constraints spark breakthrough ideas.• Timing and the Concept Space Model – the sweet spot after business approval but before detailed design, and how to map inputs, process, and outputs to generate high‑quality concepts.Visit the blog post.Send us a messageSupport the showIf your team is still catching problems too late — let's talk.→ Schedule a free discovery call: Dianna's calendarWant insights like this?→ Subscribe to my newsletter: qualityduringdesign.substack.comGet the full framework.→ Pierce the Design Fog ABOUT DIANNADianna Deeney is a quality advocate for product development with over 25 years of experience in manufacturing. She is president of Deeney Enterprises, LLC, which helps organizations and people improve engineering design.

Early concept development often fails because teams lack clarity and alignment, leading to wasted time and resources. Discover the structured approach needed to cut through the "design fog" and ensure your team is building the right product from the start.In this episode:• The Concept Space Model defines the fundamental questions teams must align on before diving into technical details.• The ADEPT Team Framework provides a five-part method for effective co-creation and structured ideation.• Learn how brainwriting and ensuring common understanding lead to actionable design inputs.Do you want next steps? Are you ready to pierce your design fog? Here is how to get started: Listen to the free podcast series. Get the list at PierceTheDesignFog.comRead the book, Pierce the Design Fog. It contains detailed templates, facilitation guides, and case studies.Work with me. I help teams implement these frameworks. Visit DeeneyEnterprises.comSend us a messageSupport the showIf your team is still catching problems too late — let's talk.→ Schedule a free discovery call: Dianna's calendarWant insights like this?→ Subscribe to my newsletter: qualityduringdesign.substack.comGet the full framework.→ Pierce the Design Fog ABOUT DIANNADianna Deeney is a quality advocate for product development with over 25 years of experience in manufacturing. She is president of Deeney Enterprises, LLC, which helps organizations and people improve engineering design.

Your team spent six weeks on a feature that got rejected in the demo. Your engineers built a prototype that totally missed the mark. This misalignment is the design fog, and it’s where most product failures are born in the uncomfortable space of the fuzzy front end.In this episode:• Learn why jumping to prototypes introduces fixedness, robbing your team of the chance to define true user requirements.• Understand the symptoms of the design fog, including the silent assumptions problem and the premature precision trap.• Discover how the Concept Space Model and the ADEPT Team Framework act as the rope and torches you need to pierce the design fog and align your team in a matter of hours, not weeks.Subscribe at qualityduringdesign.substack.com so you don’t miss the framework that stops the cycle.Send us a messageSupport the showIf your team is still catching problems too late — let's talk.→ Schedule a free discovery call: Dianna's calendarWant insights like this?→ Subscribe to my newsletter: qualityduringdesign.substack.comGet the full framework.→ Pierce the Design Fog ABOUT DIANNADianna Deeney is a quality advocate for product development with over 25 years of experience in manufacturing. She is president of Deeney Enterprises, LLC, which helps organizations and people improve engineering design.

Ever face a late-stage design decision where your gut says “maybe,” finance says “no,” and the schedule says “hurry”? We unpack a simple way to make those calls with more clarity: using expected value to connect confidence, upside, and downside into one sober view of net benefit. No jargon, no spreadsheets required—just a clear framework that helps you see when a $50,000 test buys real certainty, and when the right move is to ship.Still, numbers don’t get the final say. The goal isn’t to pick the biggest EV; it’s to choose the most balanced, actionable, project-aligned option.If this approach helps you navigate the gray areas between risk and reward, follow the show, share it with a teammate, and leave a quick review so others can find it. Got a decision you’re wrestling with? Send it our way—we’ll feature it in a future breakdown.This blogpost: https://deeneyenterprises.com/qdd/podcast/expected-value-makes-uncertainty-manageable/Facing a really complicated and nuanced decision? Try this Method to Help with Complex Decisions (DMRCS)Send us a messageSupport the showIf your team is still catching problems too late — let's talk.→ Schedule a free discovery call: Dianna's calendarWant insights like this?→ Subscribe to my newsletter: qualityduringdesign.substack.comGet the full framework.→ Pierce the Design Fog ABOUT DIANNADianna Deeney is a quality advocate for product development with over 25 years of experience in manufacturing. She is president of Deeney Enterprises, LLC, which helps organizations and people improve engineering design.

When pursuing aggressive benchmarks, engineers must employ portfolio thinking, running multiple design projects simultaneously. But choosing winners requires a decisive way to eliminate projects that are not feasible to continue innovating, often referred to as a "project killer". In this episode, we analyze Tesla's battery development as a case study. We delve into their use of five clear-cut constraint categories that define failure conditions upfront: the Economic filter, Performance filter, Scalability filter, Resource filter, and System filter. We discuss the challenges engineers face in letting go of projects due to the sunk cost fallacy, where prior investments irrationally influence future choices, leading to the creation of "zombie projects". Learn why defining explicit kill criteria before development begins is a vital, often overlooked exercise that saves resources and ensures rational decision-making.Blog for this episode: https://deeneyenterprises.com/qdd/podcast/define-kill-criteria-to-avoid-zombie-projects/Episode with Dianna's review of Annie Duke's "Quit": Exploring Product Development and AI Through Literature: Insights from 'Loonshots', 'AI 2041', 'Quit', and "How Big Things Get Done' (QDD Book Cast) - Deeney EnterprisesSend us a messageSupport the showIf your team is still catching problems too late — let's talk.→ Schedule a free discovery call: Dianna's calendarWant insights like this?→ Subscribe to my newsletter: qualityduringdesign.substack.comGet the full framework.→ Pierce the Design Fog ABOUT DIANNADianna Deeney is a quality advocate for product development with over 25 years of experience in manufacturing. She is president of Deeney Enterprises, LLC, which helps organizations and people improve engineering design.

We turn late-stage design surprises into a strategic plan by assigning explicit confidence levels, stacking evidence, and using the three-dial model of time, cost, and confidence boost. We show how to work backward from a system test to cheaper steps that drive faster, clearer decisions.• applying the three dials of time, cost, confidence• sequencing with the work-backwards strategy• avoiding overtesting, undertesting, wrong testing• turning confidence into a team communication tool• practical next steps to build the confidence muscleSubscribe to the Substack for monthly guides, templates, and Q&A where I help you apply these to your specific projects.Visit qualityduringdesign.substack.com, or you can get the transcript of this episode and many other podcast episodes at deeneyenterprises.comSend us a messageSupport the showIf your team is still catching problems too late — let's talk.→ Schedule a free discovery call: Dianna's calendarWant insights like this?→ Subscribe to my newsletter: qualityduringdesign.substack.comGet the full framework.→ Pierce the Design Fog ABOUT DIANNADianna Deeney is a quality advocate for product development with over 25 years of experience in manufacturing. She is president of Deeney Enterprises, LLC, which helps organizations and people improve engineering design.

Late-stage design just hit a snag—now comes the moment that separates guesswork from great engineering. We walk through a clear, repeatable method to investigate unexpected failures and make high-impact decisions with confidence. Instead of hunting for a perfect test, we set a confidence target and stack multiple forms of imperfect evidence until we close the gap.If you’re navigating late-stage product development and want a calm, methodical way to move from 40% to 90% confidence, this framework will help you choose the next best step, allocate limited time and budget, and know when to stop. Join the Substack for monthly guides, templates, and QA where I help you apply these to your specific projects. Visit qualityduringdesign.substack.com. Show notesSend us a messageSupport the showIf your team is still catching problems too late — let's talk.→ Schedule a free discovery call: Dianna's calendarWant insights like this?→ Subscribe to my newsletter: qualityduringdesign.substack.comGet the full framework.→ Pierce the Design Fog ABOUT DIANNADianna Deeney is a quality advocate for product development with over 25 years of experience in manufacturing. She is president of Deeney Enterprises, LLC, which helps organizations and people improve engineering design.

We break down why risk analyses often become checkbox theater and replace them with a simple, practical impact vs likelihood matrix that guides action. From quick wins to high-stakes unknowns, we show how to calibrate effort, buy the right learning, and move with confidence.Join the Substack for monthly guides, templates, and QA where I help you apply these to your specific projects. Send us a messageSupport the showIf your team is still catching problems too late — let's talk.→ Schedule a free discovery call: Dianna's calendarWant insights like this?→ Subscribe to my newsletter: qualityduringdesign.substack.comGet the full framework.→ Pierce the Design Fog ABOUT DIANNADianna Deeney is a quality advocate for product development with over 25 years of experience in manufacturing. She is president of Deeney Enterprises, LLC, which helps organizations and people improve engineering design.

If you reach for the nearest “risk” template, it might cause more problems.There are two very different jobs we ask risk tools to do. In this episode, we talk about how to pick the one that actually moves your project forward.identification tools for unknown unknowns (like FMEA and preliminary hazard analysis) that systematically surface risks to users, systems, and environmentsdecision tools for known unknowns that clarify impact, likelihood, and uncertainty so teams can choose a path with confidence. Along the way, we call out organizational risks—supplier failure, regulation shifts, competitor timing—that belong in resilience planning, not product FMEAs.Send us a messageSupport the showIf your team is still catching problems too late — let's talk.→ Schedule a free discovery call: Dianna's calendarWant insights like this?→ Subscribe to my newsletter: qualityduringdesign.substack.comGet the full framework.→ Pierce the Design Fog ABOUT DIANNADianna Deeney is a quality advocate for product development with over 25 years of experience in manufacturing. She is president of Deeney Enterprises, LLC, which helps organizations and people improve engineering design.

Big changes, clearer focus, and more ways to learn together. We’re tightening our cadence to two episodes a month and building monthly themes that travel across the podcast, blog, and a new Substack home—so you can go beyond ideas and into practice with tools, Q&A, and live community sessions.Here’s what’s new and why it matters. The podcast keeps its familiar format, but now each month has a focused theme that carries into Substack deep dives. Subscribers get comprehensive guides, open Q&A weeks where we answer your specific questions in the comments, and a one-hour live chat each month to pressure-test methods on real scenarios. It’s a smarter learning loop: listen, explore, apply—then come back with better questions. You’ll also get access to the strategy vault filled with templates, worksheets, and facilitation guides.We’re also thrilled to announce the launch of Pierce the Design Fog, a practical playbook for product, engineering, and UX teams who need structure without losing speed or humanity. With models like the concept space and ADEPT framework, you’ll align cross-functional teams, turn insights into actionable design inputs, and make confident calls under uncertainty. There’s a companion card deck—Concept Quest: Design Discovery—that acts like a portable facilitator, with prompts and instructions to guide workshops. Pre-order before October 14, 2025, to enter the card deck giveaway and bring these methods straight into your team’s next session.Subscribe to the show, check out the Substack at qualityduringdesign.substack.com, and leave a review to help more builders find us.Send us a messageSupport the showIf your team is still catching problems too late — let's talk.→ Schedule a free discovery call: Dianna's calendarWant insights like this?→ Subscribe to my newsletter: qualityduringdesign.substack.comGet the full framework.→ Pierce the Design Fog ABOUT DIANNADianna Deeney is a quality advocate for product development with over 25 years of experience in manufacturing. She is president of Deeney Enterprises, LLC, which helps organizations and people improve engineering design.

How do you balance customer wants with project constraints? If your customer-facing teammates are saying our customers want this, that and the other thing, which ones do we prioritize over others?Not all features are equal in the eyes of our customers. And not all features are value-added, either.In this episode, we delve into how to prioritize customer wants using the powerful Kano Model, a tool that maps customer satisfaction against the implementation of product features.You'll learn how to differentiate between essential and non-essential features, ensuring that your design truly resonates with your customers. This episode walks through the intricacies of the Kano Model's two-by-two matrix and the different satisfaction levels represented by various lines and curves.Too complex? We break it down. Prioritize your features based on their impact to the customer using their voice. Then, consider how well you want to implement that in your design using the Kano Model.Get ready for practical tips and proven strategies to enhance your product’s value while managing cost, time, and design trade-offs. This episode is an introduction to the Kano Model for design.Visit the podcast blog for a Kano Model and examples to help you put it into practice.Send us a messageSupport the showIf your team is still catching problems too late — let's talk.→ Schedule a free discovery call: Dianna's calendarWant insights like this?→ Subscribe to my newsletter: qualityduringdesign.substack.comGet the full framework.→ Pierce the Design Fog ABOUT DIANNADianna Deeney is a quality advocate for product development with over 25 years of experience in manufacturing. She is president of Deeney Enterprises, LLC, which helps organizations and people improve engineering design.

Every product designer knows that critical moment when you must shift from understanding customer needs to actually engineering solutions. It's where the magic happens—and where many projects stumble.After a week of concept development with your team (customer evaluations, benefit analysis, symptom ID, and process mapping), you've gathered valuable insights. But how do you transform this mountain of information into concrete technical requirements? Quality tools transform the concept-to-design transition from a jarring handoff to a smooth, continuous conversation with your cross-functional team. In translating concept development ideas into design inputs, you'll create products that truly solve problems and delight users—with less rework and fewer costly changes later in development. Ready to bridge the gap in your next design project? Visit the podcast blog and links to other episodes.Send us a messageSupport the showIf your team is still catching problems too late — let's talk.→ Schedule a free discovery call: Dianna's calendarWant insights like this?→ Subscribe to my newsletter: qualityduringdesign.substack.comGet the full framework.→ Pierce the Design Fog ABOUT DIANNADianna Deeney is a quality advocate for product development with over 25 years of experience in manufacturing. She is president of Deeney Enterprises, LLC, which helps organizations and people improve engineering design.

This episode explores the critical importance of evaluating the customer's use process during concept development. Rather than focusing solely on what your product does, understanding how users will interact with it creates opportunities to design more intuitive, enjoyable experiences. By mapping out the steps users take from beginning to end using process flowcharts, development teams gain clarity on inputs, outputs, and the journey between them.Quality engineers have long used flowchart analysis tools to improve manufacturing processes, and these same techniques provide tremendous value in product design. Whether you need to simplify complex steps, compare competitor approaches, or identify critical-to-quality elements, these analytical methods help prioritize design decisions based on what truly matters to users. The goal is creating products that feel intuitive and natural, preventing those awkward validation testing moments when engineers want to shout, "You're doing it wrong!" When we evaluate the use process early, we develop products others love while minimizing costly redesigns and user frustration.Subscribe to Quality During Design and sign up for our newsletter at newsletter.deeneyenterprises.com to learn more about applying quality thinking to your product development process. Your users will thank you for it!View the podcast blog.Send us a messageSupport the showIf your team is still catching problems too late — let's talk.→ Schedule a free discovery call: Dianna's calendarWant insights like this?→ Subscribe to my newsletter: qualityduringdesign.substack.comGet the full framework.→ Pierce the Design Fog ABOUT DIANNADianna Deeney is a quality advocate for product development with over 25 years of experience in manufacturing. She is president of Deeney Enterprises, LLC, which helps organizations and people improve engineering design.

What happens when cutting-edge AI meets manufacturing quality control? The results are nothing short of revolutionary.Keven Wang, co-founder and CEO of UnitX, takes us through the world of AI-powered visual inspection, where it is transforming how factories detect defects and improve product quality. Drawing from his experience with over 160 manufacturers worldwide, Keven reveals how these systems consistently outperform both human inspectors and traditional rule-based vision systems, reducing escape rates by up to 10x while cutting scrap rates by approximately 50%.We talk beyond basic implementation to explore Kevin's four-step roadmap for AI-powered manufacturing. Starting with end-of-line inspection, manufacturers progress to upstream checkpoints, then leverage collected data for powerful insights, ultimately working toward the "self-driving factory" where AI automatically implements process corrections. Keven shares a compelling success story of a motor manufacturer that reduced customer complaints by 90% and improved yield from 85% to 90% after adopting this technology across 90 production lines.Perhaps most surprising is Keven's observation that the greatest challenge in AI adoption isn't technical but human: aligning teams, establishing shared goals, and helping personnel become comfortable with the technology. This insight underscores that successful implementation requires thoughtful change management alongside technical expertise.Whether you're a design engineer, manufacturing engineer, quality professional, or technology leader, this episode provides both practical guidance for getting started with AI inspection and an inspiring vision of where these technologies are heading. Ready to explore how AI could transform quality in your production environment? This conversation is your perfect starting point.Visit the UnitX website.Visit the podcast blog for more. Send us a messageSupport the showIf your team is still catching problems too late — let's talk.→ Schedule a free discovery call: Dianna's calendarWant insights like this?→ Subscribe to my newsletter: qualityduringdesign.substack.comGet the full framework.→ Pierce the Design Fog ABOUT DIANNADianna Deeney is a quality advocate for product development with over 25 years of experience in manufacturing. She is president of Deeney Enterprises, LLC, which helps organizations and people improve engineering design.

Ever stood in that devastating moment when customers finally interact with your nearly-finished product only to hear them say, "I don't like that" or "This doesn't work for me"? After months of development and what you thought was adequate customer engagement, these late-stage revelations can send you spiraling back to the drawing board, costing time, money, and team morale.This episode dives deep into why this painful scenario happens even to the most diligent product development teams and offers three powerful strategies to prevent it. First, we explore the concept of the "problem space" - that crucial period between identifying a customer problem and jumping to design solutions. The power of cross-functional collaboration forms our second focus. These varied viewpoints collectively create a comprehensive understanding that helps identify potential issues much earlier.Our third strategy introduces the concept of "symptoms" - what customers experience when there's an unintended output or event with your product.  By intentionally exploring these possible negative experiences during concept development, teams can make informed design decisions that prevent or mitigate problems before they materialize in the final product. Ready to transform your product development approach? Start with these strategies on your next project and watch how they reduce those heartbreaking late-stage discoveries. Your customers—and your future self—will thank you.Visit this podcast blog.Other podcast episodes you may like:Uncovering Customer Desires: Understanding Benefits in Concept DevelopmentThe Hidden Costs of Poor Concept Development in Product DesignSend us a messageSupport the showIf your team is still catching problems too late — let's talk.→ Schedule a free discovery call: Dianna's calendarWant insights like this?→ Subscribe to my newsletter: qualityduringdesign.substack.comGet the full framework.→ Pierce the Design Fog ABOUT DIANNADianna Deeney is a quality advocate for product development with over 25 years of experience in manufacturing. She is president of Deeney Enterprises, LLC, which helps organizations and people improve engineering design.

What does it really mean to design relationships with artificial intelligence? Jake McKee, a community strategist with over two decades of experience working with companies like Lego and Apple, brings clarity to this complex question by introducing us to AI Experience Design (AIX).In this eye-opening conversation, Jake draws a powerful parallel between today's AI transformation and the digital transformation of the early 2000s. The key difference? Scale and speed. While the early web had natural boundaries, AI presents an almost limitless frontier advancing at breathtaking pace. This creates unique challenges for product teams caught between executive demands for AI innovation and the practical realities of implementation. Jake explains how this pressure often leads to a predictable cycle of over-reliance followed by algorithm aversion before teams eventually find balance.Rather than viewing AI as a replacement for human capabilities, Jake advocates for seeing it as a "creative and critical partner" that enhances our thinking and processes. He shares practical examples of how product teams can thoughtfully integrate AI – from using it to test early concepts against customer data to employing it as a collaborative ideation tool. Throughout our discussion, Jake emphasizes that successful AI integration depends on maintaining human relationships at the center of product development, not pushing customers further away behind technological barriers.Perhaps Jake's most counterintuitive yet valuable advice is simple: slow down. "Slow is smooth, and smooth is fast," he quotes from fighter pilot wisdom. By taking time to consider the deeper implications of AI implementation – from social contracts to ethical considerations to long-term impacts – teams can actually achieve better, more sustainable results than those rushing to implement AI for quarterly gains.Ready to transform how you think about AI in your product development process? Connect with Jake through his AIX Sessions, a unique monthly event series designed for candid, senior-level conversations about community, product, and AI strategy at jakemckee.com.Visit the blog post for additional information and links.Send us a messageSupport the showIf your team is still catching problems too late — let's talk.→ Schedule a free discovery call: Dianna's calendarWant insights like this?→ Subscribe to my newsletter: qualityduringdesign.substack.comGet the full framework.→ Pierce the Design Fog ABOUT DIANNADianna Deeney is a quality advocate for product development with over 25 years of experience in manufacturing. She is president of Deeney Enterprises, LLC, which helps organizations and people improve engineering design.

What truly matters in product design – the features you create or the benefits users experience? In this exploration of a cornerstone concept, we dive into the critical distinction between benefits and features that can make or break your product development efforts.Benefits describe your users' experience – the positive outcomes and emotional connections that result from using your product. Features, meanwhile, are the tangible, measurable components that make your product work. Understanding this distinction isn't just academic – it transforms how you approach design challenges and communicate value to customers.Through practical examples from my own website redesign journey, I demonstrate how focusing on benefits first guided the development of features. The episode also explores how needs differ from both benefits and features, representing the gap between what users currently have and what they want to achieve. By starting with targeted customer benefits and working backward to determine which features and offerings will deliver them, you create products that don't just work – they deeply resonate with users.Ready to transform your approach to product development? Visit DeeneyEnterprises.com, take the product development archetype quiz, and discover resources tailored to your specific technical, teamwork, or leadership challenges. Share your feedback and be part of validating whether the site's features truly deliver on their promised benefits!Visit the podcast blog for this episode.Send us a messageSupport the showIf your team is still catching problems too late — let's talk.→ Schedule a free discovery call: Dianna's calendarWant insights like this?→ Subscribe to my newsletter: qualityduringdesign.substack.comGet the full framework.→ Pierce the Design Fog ABOUT DIANNADianna Deeney is a quality advocate for product development with over 25 years of experience in manufacturing. She is president of Deeney Enterprises, LLC, which helps organizations and people improve engineering design.

That "fuzzy front end" of product development, where ideas should flourish, often becomes a frustrating quagmire of unfocused brainstorming sessions and competing perspectives. The truth is, traditional brainstorming doesn't work nearly as well as we've been led to believe.Drawing from research and decades of experience, this episode reveals why teams facing blank flipcharts produce fewer and lower-quality ideas than those using structured approaches. The solution? Visual models and templates—powerful frameworks that channel creativity rather than stifling it. These tools have transformed quality improvement efforts for nearly a century, and they can revolutionize your concept development process too.You'll discover how a telecommunications company implemented a simple template change that generated 300% more high-quality ideas in a fraction of the time. We explore why activity theory explains the effectiveness of these approaches, and how proper template design aligns team thinking toward customer-focused solutions. Visual models provide the structure teams need to collaborate effectively, maintain focus, and prevent confusion—turning abstract conversations into concrete design inputs.Whether you're struggling with cross-functional alignment or searching for ways to improve your team's innovative output, this episode offers practical insights to transform your concept development process. The fuzzy front end doesn't have to be chaotic. With the right visual frameworks, you can guide your team toward designing products customers will love. Ready to elevate your development process? Listen now, then visit qualityduringdesign.com for more resources to implement these approaches on your next project.Send us a messageSupport the showIf your team is still catching problems too late — let's talk.→ Schedule a free discovery call: Dianna's calendarWant insights like this?→ Subscribe to my newsletter: qualityduringdesign.substack.comGet the full framework.→ Pierce the Design Fog ABOUT DIANNADianna Deeney is a quality advocate for product development with over 25 years of experience in manufacturing. She is president of Deeney Enterprises, LLC, which helps organizations and people improve engineering design.

Have you ever watched a promising product idea slowly die in the fuzzy space between "great concept" and "actual development"? You're not alone. The journey from product idea to market-ready solution contains a critical yet often overlooked phase: concept development. This is where cross-functional teams must align their diverse perspectives to create a solid foundation for design. But as many product developers discover, this is precisely where communication frequently breaks down.In this episode, we dive deep into why cross-functional teams struggle to communicate effectively during early concept development and how to fix it. By creating collaborative moments, you'll transform how your team approaches concept development. You'll uncover insights that might otherwise remain buried in individual reports, align on priorities more effectively, and build stronger foundations for subsequent development phases.Join the conversation and share your experiences on the blog. Or send us a text at the link above.Send us a messageSupport the showIf your team is still catching problems too late — let's talk.→ Schedule a free discovery call: Dianna's calendarWant insights like this?→ Subscribe to my newsletter: qualityduringdesign.substack.comGet the full framework.→ Pierce the Design Fog ABOUT DIANNADianna Deeney is a quality advocate for product development with over 25 years of experience in manufacturing. She is president of Deeney Enterprises, LLC, which helps organizations and people improve engineering design.

The hidden costs of poor product development can devastate your project timeline, budget, and ultimate market success. Drawing from Dr. Robert Cooper's research, this episode reveals how skipping proper concept development—the critical "fuzzy front end" of product design—leads many teams into a costly "ready-fire-aim" approach.Most development teams dedicate a mere 16% of project time to concept work, despite evidence showing successful products allocate 75% more resources to these early activities. The consequences? Designs repeatedly scrapped or substantially modified mid-development, wasted engineering hours, multiple unnecessary prototypes, and products that fail to meet customer expectations.Through practical scenarios and comparative timelines, I demonstrate how proper concept development using Quality During Design methodology can reduce engineering time by 35% and design iterations by 60%. By engaging cross-functional teams early and using visual frameworks instead of multiple physical prototypes, you'll not only save time but develop products with significantly higher chances of market success—up to three times more likely, with 38% higher market share and better customer ratings.This approach doesn't mean endless planning without action. Rather, it's about focused teamwork that addresses customer needs, use environments, and potential risks before diving into detailed design. The result? More efficient development, stronger team alignment, and products that genuinely solve customer problems. Visit the blog for additional resources to transform your product development process and start creating products others love for less.Visit the podcast blog.Send us a messageSupport the showIf your team is still catching problems too late — let's talk.→ Schedule a free discovery call: Dianna's calendarWant insights like this?→ Subscribe to my newsletter: qualityduringdesign.substack.comGet the full framework.→ Pierce the Design Fog ABOUT DIANNADianna Deeney is a quality advocate for product development with over 25 years of experience in manufacturing. She is president of Deeney Enterprises, LLC, which helps organizations and people improve engineering design.

Ever hit that wall where your creative tank feels bone dry? That moment when you've been grinding away at your projects, head down for so long that when someone asks for innovation, you come up empty? You're not alone.Creative slumps happen when we get too immersed in our specialized domains. As engineers and designers, we develop expertise through consistent application of familiar tools and techniques. But that same specialization creates mental echo chambers where we recycle the same ideas and follow habitual thought patterns. The result? When innovation is needed most, we feel frustratingly blocked.The solution lies in cross-pollination – deliberately exposing ourselves to diverse inputs that spark unexpected connections. This episode explores three strategies to reignite your creative spark: scheduling dedicated exploration time through activities practicing analogy thinking by mapping structures from unrelated domains to your challengesmaintaining a cross-pollination journal to capture insights for future reference. Ready to break through your creative block? Join us for practical techniques to expand your innovative thinking and approach design challenges with fresh perspective. Your next great breakthrough might be waiting in the most unexpected places – you just need to train yourself to look for the connections. Schedule 90 minutes this week for intentional exploration outside your field, and watch what happens when you allow your mind to wander beyond the boundaries of your expertise.Visit the podcast blog for more information and links.Send us a messageSupport the showIf your team is still catching problems too late — let's talk.→ Schedule a free discovery call: Dianna's calendarWant insights like this?→ Subscribe to my newsletter: qualityduringdesign.substack.comGet the full framework.→ Pierce the Design Fog ABOUT DIANNADianna Deeney is a quality advocate for product development with over 25 years of experience in manufacturing. She is president of Deeney Enterprises, LLC, which helps organizations and people improve engineering design.

Ever wondered if you're wasting resources by setting unnecessarily high confidence levels for your reliability requirements? You're not alone. Many engineering teams default to 95% or 99% confidence without considering the downstream impact on testing timelines and resources.This episode tackles a question that's been coming up frequently from listeners: how to choose appropriate confidence levels for reliability requirements and test methods. Rather than making arbitrary decisions, I share a practical approach using your existing Failure Mode and Effects Analysis (FMEA) as a guide. This risk-based method helps you match your confidence levels to the actual risks associated with potential failures.When you connect your testing strategy to your risk analysis, you create a logical framework for deciding where to invest more testing resources and where you might reasonably accept lower confidence levels. I walk through exactly how to do this by examining the severity of potential failures, the number of possible effects, and what other controls might already be in place. The beauty of this approach is that it leverages work your cross-functional team has already done during FMEA development, providing an objective foundation for your test planning decisions.For those new to the Quality During Design podcast, this episode exemplifies our philosophy that emphasizes using quality tools early in the development process to make better decisions. Whether you're struggling with reliability testing or just looking to optimize your design process, you'll find practical insights to help you create better products with fewer resources. Subscribe to the podcast, visit qualityduringdesign.com for additional resources, or sign up for our monthly newsletter to stay informed about the latest quality design methodologies.Visit the podcast blog.Send us a messageSupport the showIf your team is still catching problems too late — let's talk.→ Schedule a free discovery call: Dianna's calendarWant insights like this?→ Subscribe to my newsletter: qualityduringdesign.substack.comGet the full framework.→ Pierce the Design Fog ABOUT DIANNADianna Deeney is a quality advocate for product development with over 25 years of experience in manufacturing. She is president of Deeney Enterprises, LLC, which helps organizations and people improve engineering design.

As a Generation X engineer, I've watched design processes evolve from manual drafting kits and hand-derived equations to sophisticated CAD systems powered by artificial intelligence. What fascinates me most isn't the replacement of skills but their enhancement. The engineering fundamentals I learned decades ago haven't become obsolete. They've become more powerful when paired with AI and machine learning tools.Today's design engineers have unprecedented autonomy. Tasks that once required specialized computing power and expertise are now accessible through AI-enhanced software. This democratization of advanced capabilities doesn't diminish the value of engineering judgment; it amplifies it. Understanding the underlying principles remains crucial for effectively leveraging these powerful tools.If you're feeling overwhelmed by the pace of technological change in engineering design, start with foundational machine learning and AI prompts. Take a course that is an overview of how it works (I doubt you'll need to learn to code). From there, focus on applications most relevant to your work. Start with the software tools you already use for engineering. Is there an option to enhance it? Critically think about the assumptions and models it's using and always evaluate the result.Text me about how you're incorporating AI into your design processes or what concerns you have about adopting these new tools. Visit the podcast blog for a graphic about AI hierarchy, ideas of how to use AI in different steps of product development, and my extra thoughts about this topic. Send us a messageSupport the showIf your team is still catching problems too late — let's talk.→ Schedule a free discovery call: Dianna's calendarWant insights like this?→ Subscribe to my newsletter: qualityduringdesign.substack.comGet the full framework.→ Pierce the Design Fog ABOUT DIANNADianna Deeney is a quality advocate for product development with over 25 years of experience in manufacturing. She is president of Deeney Enterprises, LLC, which helps organizations and people improve engineering design.

Good reliability requirements are going to drive our design decisions relating to the concept, the components, the materials, and other stuff. So, the moment to start defining reliability requirements is early in the design process. But, what makes a well-defined reliability requirement? There are five aspects it should cover: do you know what they are? We'll describe what makes a good reliability requirement and examples of common (but not good) requirements. Visit the podcast blog for links to reliability engineering articles and sites about "No MTBF".Send us a messageSupport the showIf your team is still catching problems too late — let's talk.→ Schedule a free discovery call: Dianna's calendarWant insights like this?→ Subscribe to my newsletter: qualityduringdesign.substack.comGet the full framework.→ Pierce the Design Fog ABOUT DIANNADianna Deeney is a quality advocate for product development with over 25 years of experience in manufacturing. She is president of Deeney Enterprises, LLC, which helps organizations and people improve engineering design.

We dive deep into the intricate relationship between supplier agreements and product quality, highlighting the essential aspects to consider when partnering with suppliers. Quality in design is not just a checkbox; it requires clear communication and collaboration.• Exploring the challenges of designing custom components • Discussing the different types of supplier agreements • The importance of defining and measuring quality expectations • Navigating multiple vendors in the supply chain • Developing a quality plan for effective collaboration If you like these topics, please visit qualityduringdesign.com and sign up for the newsletter. Visit this podcast blog.You might like this episode, too: Supply Chain Management during Design, with Kevin Bailey (A Chat with Cross-Functional Experts) - Quality During DesignSend us a messageSupport the showIf your team is still catching problems too late — let's talk.→ Schedule a free discovery call: Dianna's calendarWant insights like this?→ Subscribe to my newsletter: qualityduringdesign.substack.comGet the full framework.→ Pierce the Design Fog ABOUT DIANNADianna Deeney is a quality advocate for product development with over 25 years of experience in manufacturing. She is president of Deeney Enterprises, LLC, which helps organizations and people improve engineering design.

Does the phrase "Subjective Probability Estimation" make you feel uncomfortable? If you're a data-driven professional, you're likely wary of each of those terms on their own, let alone combining them into one thing. But we sometimes need to do it. And we can practice to get better at it. In this episode, we emphasize the importance of subjective probability estimations in decision-making, especially in situations where concrete data may be unavailable or impractical. We talk about:• Exploring the discomfort of subjective probability estimations • Utilizing Monte Carlo simulations for complex systems analysis • Addressing bias and improving estimation accuracy Inspired by Douglas W. Hubbard's "The Failure of Risk Management," we uncover strategies to sharpen our estimation skills. Consistent practice leads to improvements. Whether it's by imagining you're betting money, breaking down complex estimations, or engaging in true-false trivia, this episode emphasizes regular practice in refining these skills. I invite you to participate in a collaborative endeavor tailored for engineers—creating a shared database of estimation questions—to foster a community of learning and improvement. Choose a true/false question (with answer).Or ask for a value (e.g. distance in air travel from LAX to PHL) (with answer).Share it with Dianna to add to a database for sharing. Either leave a message through the link at the top of these show notes or respond in email to Dianna's newsletter.Visiting the podcast blog? Leave a comment. Send us a messageSupport the showIf your team is still catching problems too late — let's talk.→ Schedule a free discovery call: Dianna's calendarWant insights like this?→ Subscribe to my newsletter: qualityduringdesign.substack.comGet the full framework.→ Pierce the Design Fog ABOUT DIANNADianna Deeney is a quality advocate for product development with over 25 years of experience in manufacturing. She is president of Deeney Enterprises, LLC, which helps organizations and people improve engineering design.

How are quality tools Legos of development?We talk about two philosophies of brick building and our use of the family of quality tools.We also talk about seven uses of quality tools in product development.Visit the podcast blog for fun graphics.Other Quality during Design podcast episodes you might like:Choosing Quality Tools (Mind Map vs. Flowchart vs. Spaghetti Diagram)Quality as a Strategic Asset vs. Quality as a ControlSend us a messageSupport the showIf your team is still catching problems too late — let's talk.→ Schedule a free discovery call: Dianna's calendarWant insights like this?→ Subscribe to my newsletter: qualityduringdesign.substack.comGet the full framework.→ Pierce the Design Fog ABOUT DIANNADianna Deeney is a quality advocate for product development with over 25 years of experience in manufacturing. She is president of Deeney Enterprises, LLC, which helps organizations and people improve engineering design.

Tradespeople bring expertise, innovation, high quality, and leadership to product development. If we're lucky enough to be able to work with them, they're an invaluable part of the engineering team. What about when we're working without them? How can we create a culture of craftsmanship in a company that uses a quality system? In this episode, we talk about the crafts' and trades' relationship with quality systems, and steps toward creating a culture of craftsmanship.Visit the podcast blog for this episode.Send us a messageSupport the showIf your team is still catching problems too late — let's talk.→ Schedule a free discovery call: Dianna's calendarWant insights like this?→ Subscribe to my newsletter: qualityduringdesign.substack.comGet the full framework.→ Pierce the Design Fog ABOUT DIANNADianna Deeney is a quality advocate for product development with over 25 years of experience in manufacturing. She is president of Deeney Enterprises, LLC, which helps organizations and people improve engineering design.

When you perform analysis and share it with others to make a decision, do you sometimes just send the file with a blurb in an email? Only to not quite remember what you did later, when you need it most.  There's a simple, relatively fast thing to do: a Mini Report. And it provides so much more than just jogging a memory.Mini reports are a valuable tool for communication in engineering. By using them, engineers can enhance team collaboration, streamline decision-making, and provide mentorship opportunities to junior colleagues.We talk about: • Importance of maintaining records for future reference• How mini reports improve team communication• Elements every mini report should contain• Benefits of organized documentation for teams• Role of mini reports in mentoring junior engineers• Potential for using mini reports in professional presentationsSend us a messageSupport the showIf your team is still catching problems too late — let's talk.→ Schedule a free discovery call: Dianna's calendarWant insights like this?→ Subscribe to my newsletter: qualityduringdesign.substack.comGet the full framework.→ Pierce the Design Fog ABOUT DIANNADianna Deeney is a quality advocate for product development with over 25 years of experience in manufacturing. She is president of Deeney Enterprises, LLC, which helps organizations and people improve engineering design.

Celebrating a year of insights and community growth, this episode reflects on key moments, popular episodes, and the future direction of the Quality During Design podcast. 2024 included episodes focused on actionable insights, deep-dive series, expert interviews, and insightful book reviews. With gratitude for listeners and a commitment to quality, we look ahead to new topics and collaborations for 2025.Send us a messageSupport the showIf your team is still catching problems too late — let's talk.→ Schedule a free discovery call: Dianna's calendarWant insights like this?→ Subscribe to my newsletter: qualityduringdesign.substack.comGet the full framework.→ Pierce the Design Fog ABOUT DIANNADianna Deeney is a quality advocate for product development with over 25 years of experience in manufacturing. She is president of Deeney Enterprises, LLC, which helps organizations and people improve engineering design.

Dianna Deeney interviews Yakira Mirabito about social dynamics within engineering and how it affects decision making. The episode focuses on improving design reviews and making them more inclusive.Yakira explains how things like personalities and power dynamics can really affect decisions made by design teams. She gives advice to engineers on how to prepare for these reviews, such as how to give presentations effectively and encourage helpful feedback from team members. She also highlights useful tools, like the “Identity Wheel,” to help people understand each other's backgrounds and avoid biases when making decisions. The episode is a great resource for anyone who wants to improve teamwork and create better products!Yakira Mirabito is a postdoctoral researcher at MIT whose work falls within design theory and engineering management. Her research examines how sociotechnical factors influence design decisions using quantitative and qualitative research methods. Her research interests include design behavior, cognitive biases, and social dynamics within engineering contexts. Yakira's work enhances current design methods and tools, empowering engineers to build more innovative and equitable systems. Visit the Quality during Design podcast blog for more.And visit www.yakiramirabito.com for Yakira's resources and ways to contact her about collaborating.Send us a messageSupport the showIf your team is still catching problems too late — let's talk.→ Schedule a free discovery call: Dianna's calendarWant insights like this?→ Subscribe to my newsletter: qualityduringdesign.substack.comGet the full framework.→ Pierce the Design Fog ABOUT DIANNADianna Deeney is a quality advocate for product development with over 25 years of experience in manufacturing. She is president of Deeney Enterprises, LLC, which helps organizations and people improve engineering design.

Have you ever stopped to consider the engineering marvels that make festive meals like Thanksgiving possible? Engineering has played a crucial role in ensuring we can enjoy fresh-tasting vegetables and perfectly preserved foods all year round.Beyond the realm of food preservation, this episode serves as a tribute to the unsung heroes of our holiday tables: engineers. These individuals are responsible for the seamless functioning of everyday items that enhance our lives. By shedding light on these engineering feats, we hope to inspire a greater appreciation for the engineering community's contributions to making life safer, easier, and more enjoyable.As a fellow engineer, I am proud to be part of a profession that has such a profound impact on the world. By sharing stories of innovation and success, we can foster a deeper understanding of the vital role engineers play in shaping our daily experiences. Whether it's through the development of new technologies or the improvement of existing processes, engineers continue to push the boundaries of what is possible, ensuring that our holiday feasts are as delicious, healthy, and convenient as ever.Visit the podcast blog.Send us a messageSupport the showIf your team is still catching problems too late — let's talk.→ Schedule a free discovery call: Dianna's calendarWant insights like this?→ Subscribe to my newsletter: qualityduringdesign.substack.comGet the full framework.→ Pierce the Design Fog ABOUT DIANNADianna Deeney is a quality advocate for product development with over 25 years of experience in manufacturing. She is president of Deeney Enterprises, LLC, which helps organizations and people improve engineering design.

Discover how predictive analytics, machine learning, AI, and virtual reality reshape some of the ways we approach design. In this episode, we journey from the origins of predictive analytics to the convergence of big data, IoT, digital twins and more, paving the way for innovative product development. We'll also discuss the potential of virtual reality to enhance collaboration and communication within design processes.This episode isn't just about embracing the latest tech trends; it's about knowing when simpler solutions will suffice and the critical role of data stewardship. This overview will help you to understand the big picture of where these tools fit into your design process. Listen-in so you can better choose when to use them to optimize your design engineering endeavors, or not. Join the conversation by sharing your thoughts on our blog or newsletter.Send us a messageSupport the showIf your team is still catching problems too late — let's talk.→ Schedule a free discovery call: Dianna's calendarWant insights like this?→ Subscribe to my newsletter: qualityduringdesign.substack.comGet the full framework.→ Pierce the Design Fog ABOUT DIANNADianna Deeney is a quality advocate for product development with over 25 years of experience in manufacturing. She is president of Deeney Enterprises, LLC, which helps organizations and people improve engineering design.

Communication challenges in engineering? Dianna Deeney interviews Dr. Meagan Pollock about improving communication and the workplace. They explore how improving communication within cross-functional teams involves active listening, continuous learning, and adapting communication styles to create a more inclusive and productive environment.Meagan and Dianna talk about:Diversity Drives Better OutcomesHigh-Performing Teams Prioritize CommunicationCommunication Styles are Shaped by Diverse FactorsThe Role of AI in CommunicationContinuous Growth and ExpansionWhat can you do today?Visit Dr. Pollock's website (EngineerInclusion.com) to access free resources on communication and inclusive leadership.Actively engage in continuous learning by seeking out diverse viewpoints and perspectives through various channels (conferences, podcasts, social media, etc.).Implement the LISTEN framework to enhance personal communication skills and contribute to more inclusive workplaces. LISTEN framework_____________________________________Take it to the next level with Meagan in her workshops. "How to Communicate Effectively Across Cultures and Styles" is happening November 14, 2024. Meagan offered QDD listeners $20 off enrollment with code: DESIGN._____________________________________Visit the podcast blog for more detailed show notes, information, and extra links.Send us a messageSupport the showIf your team is still catching problems too late — let's talk.→ Schedule a free discovery call: Dianna's calendarWant insights like this?→ Subscribe to my newsletter: qualityduringdesign.substack.comGet the full framework.→ Pierce the Design Fog ABOUT DIANNADianna Deeney is a quality advocate for product development with over 25 years of experience in manufacturing. She is president of Deeney Enterprises, LLC, which helps organizations and people improve engineering design.

In this Part 2, we continue to challenge product development ideas by reviewing the final three myths identified by Stefan Thomke and Donald Reinersten in their article, "6 Myths of Product Development". You'll leave with a better understanding of why smaller development 'batches, embracing mistakes, and focusing on the quality of features are what's needed for innovative products. Discover how quality thinking and systems approaches not only enhances collaboration but also improves user experience from the ground up. By integrating insights from the concept phase, teams can make more informed and strategic decisions throughout the development lifecycle. Use this episode as an opportunity to change-up your development toolkit with practical guidance and resources. Visit the podcast blog for extra links and resources.Send us a messageSupport the showIf your team is still catching problems too late — let's talk.→ Schedule a free discovery call: Dianna's calendarWant insights like this?→ Subscribe to my newsletter: qualityduringdesign.substack.comGet the full framework.→ Pierce the Design Fog ABOUT DIANNADianna Deeney is a quality advocate for product development with over 25 years of experience in manufacturing. She is president of Deeney Enterprises, LLC, which helps organizations and people improve engineering design.

How do we integrate quality with product development? Using quality tools and techniques early in the design phase can lead to more successful outcomes. But we cannot do it by treating the product development process like a manufacturing process.Listen to this Part 1 as we unpack Harvard Business Review’s "The Six Myths of Product Development" by Stefan Thomke and Donald Reinersten. We review three of the six myths in the article, revealing the misconceptions around resource allocation, batch processing, and rigid development plans.Join us as we review why treating a product development process like a manufacturing process is riddled with pitfalls. The reasons why it doesn't work provides us understanding to what we CAN use quality tools and techniques to do to improve product development. Visit the podcast blog for additional links!Send us a messageSupport the showIf your team is still catching problems too late — let's talk.→ Schedule a free discovery call: Dianna's calendarWant insights like this?→ Subscribe to my newsletter: qualityduringdesign.substack.comGet the full framework.→ Pierce the Design Fog ABOUT DIANNADianna Deeney is a quality advocate for product development with over 25 years of experience in manufacturing. She is president of Deeney Enterprises, LLC, which helps organizations and people improve engineering design.

Engineering is a field that constantly evolves, and staying ahead requires not only technical skills but also the ability to communicate effectively and work collaboratively. Join Steven Giako and Dianna Deeney in a panel discussion of central themes in the books Brilliant! Shuji Nakamura And the Revolution in Lighting Technology and How to Win Friends and Influence People.How do these two books relate with one another, and what lessons can be learned by combining and contrasting their messages? How can the story in Brilliant! relate to the advice given in How to Win Friends and Influence People? What are potential lessons learned for engineers today who are leading in the edges of innovation?Steven and Dianna explore these two books together by combining common themes for discussion points and add their own experiences from their engineering careers.Discussion Topics Writing technical papers (9:12) Presentations - Adding Flair (16:05) Collaboration (23:31) Recognition of Others (31:37) Getting Buy-In on an Idea (39:00)Steven and Dianna's Overall Rating and ReviewsHow to Win Friends and Influence People (45:47)Brilliant! (50:54)Participant Comment"I didn't realize, until you pointed it out, the need for dramatization in presentations or the need to recognize the politics of publication. I never before went for politics or personal relationships. It was always the technology. And what you've talked about tonight points me in a slightly different direction: [the] need to recognize the politics and the personality, the drama that goes with presentations or publication. I never before recognized the need for recognizing the personal relationships." - RVisit the podcast blog for more links and information, and to sign up for the Quality during Design weekly newsletter.Send us a messageSupport the showIf your team is still catching problems too late — let's talk.→ Schedule a free discovery call: Dianna's calendarWant insights like this?→ Subscribe to my newsletter: qualityduringdesign.substack.comGet the full framework.→ Pierce the Design Fog ABOUT DIANNADianna Deeney is a quality advocate for product development with over 25 years of experience in manufacturing. She is president of Deeney Enterprises, LLC, which helps organizations and people improve engineering design.

Can the way you present technical information drastically impact decision-making? Absolutely. In our latest episode, discover how the assertion evidence model can revolutionize your presentations. Rather than relying on lifeless bullet points, this method encourages you to make clear recommendations at the top of each slide, coupled with compelling graphical evidence. We delve into the six P's—Perspective, Problem, Principle, Proposal, Proof, and Process—that serve as the backbone for structuring your presentation. These elements not only enhance learning but also facilitate more informed and productive discussions within your team. If the thought of presenting to your team makes you anxious, we've got you covered. We'll share practical advice to boost your confidence and help you deliver your findings more effectively. By focusing on the value of your insights and using the six P's framework, you'll be well-equipped to engage your audience and convey crucial information. As we approach a busy season of deadlines and presentations, challenge yourself to adopt these methods for the benefit of your team. For more learning techniques, don't forget to check out qualityduringdesign.com.Visit the podcast blog for helpful summaries and graphics.Send us a messageSupport the showIf your team is still catching problems too late — let's talk.→ Schedule a free discovery call: Dianna's calendarWant insights like this?→ Subscribe to my newsletter: qualityduringdesign.substack.comGet the full framework.→ Pierce the Design Fog ABOUT DIANNADianna Deeney is a quality advocate for product development with over 25 years of experience in manufacturing. She is president of Deeney Enterprises, LLC, which helps organizations and people improve engineering design.

How do you balance customer wants with project constraints? If your customer-facing teammates are saying our customers want this, that and the other thing, which ones do we prioritize over others? Not all features are equal in the eyes of our customers. And not all features are value-added, either. In this episode, we delve into how to prioritize customer wants using the powerful Kano Model, a tool that maps customer satisfaction against the implementation of product features. You'll learn how to differentiate between essential and non-essential features, ensuring that your design truly resonates with your customers. This episode walks through the intricacies of the Kano Model's two-by-two matrix and the different satisfaction levels represented by various lines and curves. Too complex? We break it down. Prioritize your features based on their impact to the customer using their voice. Then, consider how well you want to implement that in your design using the Kano Model. Get ready for practical tips and proven strategies to enhance your product’s value while managing cost, time, and design trade-offs. This episode is an introduction to the Kano Model for design.Visit the podcast blog for a Kano Model and examples to help you put it into practice.Send us a messageSupport the showIf your team is still catching problems too late — let's talk.→ Schedule a free discovery call: Dianna's calendarWant insights like this?→ Subscribe to my newsletter: qualityduringdesign.substack.comGet the full framework.→ Pierce the Design Fog ABOUT DIANNADianna Deeney is a quality advocate for product development with over 25 years of experience in manufacturing. She is president of Deeney Enterprises, LLC, which helps organizations and people improve engineering design.

Our team is saying "No" to our co-work session.We want to have a working meeting with them to get important information and make decisions. Since they declined, now we are missing an important viewpoint and source of design inputs! Plus, it could prove disastrous, later, when we have a pass/go decision on our concept designs.In this week's episode we talk about ways to overcome this challenge, beyond typical schedule availability. Tune in as we uncover practical strategies that make co-working sessions truly valuable, which will help us in maximizing meeting value and participation.Visit the podcast blog.Send us a messageSupport the showIf your team is still catching problems too late — let's talk.→ Schedule a free discovery call: Dianna's calendarWant insights like this?→ Subscribe to my newsletter: qualityduringdesign.substack.comGet the full framework.→ Pierce the Design Fog ABOUT DIANNADianna Deeney is a quality advocate for product development with over 25 years of experience in manufacturing. She is president of Deeney Enterprises, LLC, which helps organizations and people improve engineering design.

Can visualizing your data be the game-changer you've been missing? Discover why plotting isn't just a step in data analysis, but a crucial practice that can reveal uniformity, natural variations, and even potential flaws in your test methods. Learn about the importance of recognizing multiple failure modes and how to avoid common pitfalls such as mishandling outliers and making incorrect assumptions. This episode is packed with actionable advice to enhance your decision-making process. Visit the podcast blog for extra links.Send us a messageSupport the showIf your team is still catching problems too late — let's talk.→ Schedule a free discovery call: Dianna's calendarWant insights like this?→ Subscribe to my newsletter: qualityduringdesign.substack.comGet the full framework.→ Pierce the Design Fog ABOUT DIANNADianna Deeney is a quality advocate for product development with over 25 years of experience in manufacturing. She is president of Deeney Enterprises, LLC, which helps organizations and people improve engineering design.

Ready to transform your team meetings from chaotic to cohesive? Discover a method used by Six Sigma practitioners, continuous improvement teams, and design sprints to make your meetings more effective and efficient. We’ll guide you through the phases of discovery, examination, and prioritization to streamline idea generation and ensure that every team member’s input is valued. You’ll learn techniques for individual brainstorming, anonymous idea sharing, and collective refinement, making your meetings not just productive but a crucial part of your design process.But that's not all. We dive into the utilization of quality tools for superior team decision-making during design Failure Modes and Effects Analysis (FMEA). Explore how to categorize and evaluate potential failures, assign severity ratings, and use tools like tree diagrams and fishbone diagrams to organize complex discussions. By focusing on collaboration and consensus, you’ll be setting your team up for effective failure analysis. Join us to elevate your team meetings and turn them into a powerhouse of creativity and efficiency.Visit the podcast blog for this episode.Other episodes you might like: Brainstorming within Design SprintsWays to Gather Ideas with a TeamProduct Design with Brainstorming, with Emily Haidemenos (A Chat with Cross Functional Experts)Send us a messageSupport the showIf your team is still catching problems too late — let's talk.→ Schedule a free discovery call: Dianna's calendarWant insights like this?→ Subscribe to my newsletter: qualityduringdesign.substack.comGet the full framework.→ Pierce the Design Fog ABOUT DIANNADianna Deeney is a quality advocate for product development with over 25 years of experience in manufacturing. She is president of Deeney Enterprises, LLC, which helps organizations and people improve engineering design.

Quality control, quality assurance, quality assistance, and Quality 4.0. We unravel these quality concepts and their impact on design. Listen in to be guided through the historical context and evolution of these terms, offering insights into how they shape design decisions and team communications. You'll learn the roles of quality assurance and quality control, discover the origins and meaning of "quality assistance", and grasp the implications of Quality 4.0.We’ll dig into official definitions and explore how these quality methodologies have transformed over time. Through practical examples, we’ll show you how to integrate these quality methods into your design processes, fostering collaboration within cross-functional teams. Tune in to enhance your understanding of quality thinking and quality during design.Visit the podcast blog for resources we reference.Send us a messageSupport the showIf your team is still catching problems too late — let's talk.→ Schedule a free discovery call: Dianna's calendarWant insights like this?→ Subscribe to my newsletter: qualityduringdesign.substack.comGet the full framework.→ Pierce the Design Fog ABOUT DIANNADianna Deeney is a quality advocate for product development with over 25 years of experience in manufacturing. She is president of Deeney Enterprises, LLC, which helps organizations and people improve engineering design.

Ever find yourself stuck trying to gauge the likelihood of an event?What if you could transform your approach to probability assignments with just one simple trick? On this episode of Quality During Design, we talk about simplifying probabilities for better decision making. We uncover a method to assign probabilities and occurrence ratings during preliminary assessments. We share a technique that involves breaking down an event into smaller, more manageable parts, helping you understand and analyze it better. This method makes it easier to assign likelihoods because it provides better understanding of the event, clearer context, and consideration of what may drive things to happen.Then, we relate these parts to conditional probabilities. We offer example explanations and practical applications to help you grasp conditional probabilities. Plus, for those looking for additional resources, we have a cheat sheet that can further simplify these concepts for you. Not a subscriber yet? Visit qualityduringdesign.com to sign up and start receiving valuable insights directly in your inbox. Join us to learn how these techniques can simplify probabilities, improve your assessments, and boost your team's decision-making.Visit the podcast blog for more.Send us a messageSupport the showIf your team is still catching problems too late — let's talk.→ Schedule a free discovery call: Dianna's calendarWant insights like this?→ Subscribe to my newsletter: qualityduringdesign.substack.comGet the full framework.→ Pierce the Design Fog ABOUT DIANNADianna Deeney is a quality advocate for product development with over 25 years of experience in manufacturing. She is president of Deeney Enterprises, LLC, which helps organizations and people improve engineering design.

What could Shuji Nakamura, the Nobel Prize-winning engineer behind the blue LED, teach you about teamwork and career growth? Discover how transitioning from an independent researcher to a collaborative leader can elevate your professional journey. Join me, Dianna Deeney, as I share insights from a recent event co-hosted for the IEEE Philadelphia Professional Communication Society. We'll uncover valuable lessons from the books "Brilliant!" by Bob Johnstone and Dale Carnegie's classic "How to Win Friends and Influence People," both of which spotlight the transformative power of teamwork and communication.Learn about Shuji Nakamura's career evolution and find out how his story parallels many of our own professional paths. I'll also dive into my personal shift from solitary work to embracing collaboration in quality engineering. By leveraging quality tools for better communication and idea sharing within cross-functional teams, you too can drive more successful engineering and design projects. This episode is packed with actionable advice and inspiring anecdotes to help you thrive in your professional life. Don’t miss out on knowing the baseline approach that can lead to collaboration success!Visit the podcast blog for more links.Send us a messageSupport the showIf your team is still catching problems too late — let's talk.→ Schedule a free discovery call: Dianna's calendarWant insights like this?→ Subscribe to my newsletter: qualityduringdesign.substack.comGet the full framework.→ Pierce the Design Fog ABOUT DIANNADianna Deeney is a quality advocate for product development with over 25 years of experience in manufacturing. She is president of Deeney Enterprises, LLC, which helps organizations and people improve engineering design.