Shutters & Blinds with Mark Duwell

In this episode, Mark and Jon uncover the thinking behind Hawaii and Tonga, two brand new shutter ranges built from real trade insight. Learn what makes each range unique and where they work best.

Mark and Kevin Statham share practical tips on getting sales and surveys right, helping you avoid common mistakes from first visit to final install.

Season 3 kicks off with Mark and Crisle covering the basics of shutters, from features and thermal efficiency to avoiding common mistakes. A practical, expert-led episode focused on getting it right from the start.

Mark chats with Jon Brown, S:CRAFT’s new Operations Director. They talk about Jon’s new role, share a few stories from behind the scenes, and look ahead at what’s coming next for S:CRAFT.

In this episode, Mark is joined by Adam Rolph, our Business Development Manager for the Central West region, to uncover what it really means to measure your business.They discuss why tracking performance matters for trade partners, the key metrics to focus on, and how to use data to make informed decisions. Expect practical tips, tried-and-tested tools, and straightforward guidance to help you monitor growth and spot opportunities.If you’re ready to sharpen your strategy and take your business to the next level, this is a must-listen.

In this episode, Kevin Statham joins Mark to chat about the importance of getting things right first time when it comes to shutters and blinds, from surveying and selling to fitting. Packed with practical tips and insights to help you avoid common mistakes.

Mark sits down with Annie and Crisle from the marketing team for a special episode of This or That: Shutters and Blinds Edition.They ask each other a series of quickfire “this or that” questions, sharing their thoughts and preferences on all things shutters and blinds.

In this episode, Mark Duwell sits down with Business Development Manager Sam Steel to unpack the secrets behind a smoother, more effective sales process.From initial enquiry to closed sale, they discuss practical steps to help you make the most of every lead, without overcomplicating things.

In this episode, Mark sits down with David from the Scottish Shutter Company, one of our longest-established trade partners. They discuss how the market has evolved over the years and reflect on their longstanding relationship with S:CRAFT. Tune in for insights, experiences, and a look at the journey of shutters and blinds over time!

This episode is all about motorisation, why it’s a game-changer and why you should be offering it. Mark Duwell sits down with BDM Venetia, who brings a wealth of experience in this area, to discuss the benefits, customer demand, and how it can add value to your business.

After the great success of Season 1, we’re excited to bring you Season 2 of our podcast, Shutters and Blinds with Mark Duwell! This season is packed with exciting guests, but to kick things off, we’re starting with an introduction and some handy tips to help you get ready for a busy year ahead.

Join Mark and Christian Oram, S:CRAFT’s New Commercial Director, as They Explore Products, Training Benefits, and the Team Here Dedicated to Making Your Business Better! 🚀

In this episode, Mark and Venetia discuss how Business Development Managers support our retail partners in growing their businesses, along with other interesting topics.

In this episode, Mark sits down with Lee Farthing, the Membership Development Manager, and Joe Chalk, the Event Manager. Together, they dive into all the exciting details about the upcoming BBSA show!

In this episode, Mark has a conversation with Kerrie, a Technical Support Executive at S-CRAFT. They explore the ins and outs of technical support, spotlighting common mistakes trade partners make when placing orders and sharing tips on how to avoid them.

In this episode, Mark engages in a discussion with Sarah Rolph, who is the Product Manager at S:CRAFT, about the increasingly important topic of sustainability. They explore the efforts S:CRAFT has made towards sustainability and how these initiatives can help you better appeal to eco-conscious customers.

In this episode, Mark has an engaging discussion with Tony Reid, the Head of Marketing and Product at S:CRAFT.

In this episode, Mark sits down with Lee Farthing, the Membership Development Manager at the BBSA. Together, they delve into the core functions of the BBSA, explore its role in the industry, and offer insights into the benefits of membership and how to join.

In this episode, Mark and Kevin delve into the art of selling shutters and blinds, exploring effective sales tactics and industry best practices.

Our special guest Matthew English from the Australian market leaders Norman discusses all things Engineered Wood, Nien Made, and why they continue to lead the world of quality shutters.

Join Mark and Kevin as they dive into the latest trends, offering expert insights into the current trending products. Their discussions aim to guide you towards making more informed choices for our products. Tune in for a blend of trending topics, thoughtful analysis, and top tips.

Welcome to the first episode of "Shutters & Blinds with Mark Duwell," the definitive podcast for professionals in the window coverings industry. In this premier episode, we delve into the world of S:CRAFT, a leader in the B2B market for premium-quality shutters and blinds.