PODCAST · business
TechTalks in CMMS
by Dan Roberge
Dedicated to empowering maintenance professionals and facility managers by providing insights into optimizing operations and achieving maintenance excellence. Hosted by industry experts at Maintenance Care, a leading CMMS solutions provider, this podcast explores facility maintenance, asset management, preventative maintenance, and technology-driven solutions. Join us to discover best practices, success stories, and the latest maintenance trends through engaging discussions with thought leaders, managers, and experts who've successfully implemented CMMS solutions.
Episodes
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Christiana Egi
Christiana Egi discusses relational care models, dementia education, and dignified caregiving strategies, and shares insights from her 27 years running Alexis Lodge Retirement Residences, outlining collaborative palliative care frameworks, community support initiatives, and practical resources…
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Tom Birkness
Tom Birkness explores how automated prescription packaging, robust software integrations, and targeted clinical audits mitigate medication delivery errors, and how connecting standard pharmacy software with enterprise systems helps optimize staff efficiency.
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Iuliana Constantin
Iuliana Constantin balances finance, development, and strategic partnerships during large-scale Long Term Care construction projects.
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Jo Fostock
Maximizing revenue in the off-season requires facility leaders to look beyond traditional sports programming, and embrace the high-margin world of "nontraditional" corporate events. Jo Fostock from ProofPoint Experiences joins TechTalks to discuss how to transform brick-and-mortar assets like...
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Matt Mello
Could adopting fast, non-verbal AI scanning technology eliminate clinical assessment inconsistencies and drastically improve resident care continuity across your facility? Our Guest Matt Mello tells us more.
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Joel Velazco
Joel Velazco from TicketSpice joins TechTalks to explain how digital ticketing platforms transform simple admission into a data-driven revenue engine for sports facilities and festivals.
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Courtney McKellar
Courtney McKellar draws on four years of multi-departmental expertise across operations, lead coordination, and finance to explain how structured software deployments simplify day to day scheduling. For operations leaders in the healthcare sector, this conversation demonstrates how proactive...
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Carly Lindsay
Managing large-scale procurement and design changes across multi-residential or healthcare assets can lead to severe project delays and budget overruns if vendor logistics are uncoordinated. Carly Lindsay joins TechTalks to discuss balancing commercial procurement, aesthetic cycles, and…
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Ashton Opperman
Integrating advanced golf simulation technology into commercial sports facilities requires a precise understanding of spatial requirements and sensor capabilities, to ensure a seamless user experience. Ashton Opperman from Uneekor joins TechTalks to explore the technical mechanics of launch…
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Roscoe Young
Ensuring visitors remain powered up in a convenience-driven economy is a growing operational necessity for modern sports and entertainment venues. Roscoe Young from Charge Fuze joins TechTalks to discuss how portable charging stations eliminate the "tethered to the wall" experience for parents…
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Budgie Clark
Budgie Clark shares insights from 48 years in Major League Baseball, and special events like the Field of Dreams, to explain how professional grade maintenance impacts community growth. Facility leaders will find value in this discussion on managing multi-purpose pitches, restoring street hockey...
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Harvey Greenidge
Managing a high-traffic, multi-use athletic complex requires a sophisticated approach to facility oversight to ensure guest safety and operational continuity across 200,000 square feet of diverse assets. Harvey Greenidge from Highland Sports Complex discusses the logistical demands of maintaining...
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Matt Power
How can an informative video shift your maintenance department from a reactive cost center to a streamlined, proactive asset? Matt Power joins TechTalks to discuss the technical production of Maintenance Care's educational video series like Preventive Measures and Tools in Perspective, which...
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Todd Gradson
Transitioning a sales department from underperforming to high-growth requires more than just new metrics. It demands a foundation of authentic leadership and technical trust. Todd Gradson joins TechTalks to discuss building world-class commercial operations, and the strategic importance of...
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Mike Geiler
Maintaining the structural integrity of a professional ice surface in high-humidity climates requires a sophisticated balance of specialized refrigeration technology and rigorous asset oversight. Mike Geiler, Regional Director of Ice Operations, breaks down the complexities of managing...
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Kaliegh Hincman
Kaliegh Hincman, of the pre-development team at Sports Facilities Companies, explains the critical process of transforming a vision into a viable sports complex, through deep-dive market and feasibility reports. Her team of specialized researchers, business analysts, and account executives…
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Carrie Gamper
Kaliegh Hincman of the pre-development team at Sports Facilities Companies, explains the critical process of transforming a vision into a viable sports complex, through deep-dive market and feasibility reports. Her team of specialized researchers, business analysts, and account executives bridges...
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Brian Wilson
Is your facility’s infrastructure operating in silos, leaking energy and increasing safety risks? Managing lighting, HVAC, and refrigeration across sprawling complexes requires more than just high-quality hardware—it demands a unified control strategy. In this episode of Tech Talks, Brian Wilson...
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Mitchell Fratrik
Mitchell Fratrik introduces us to Finally, an innovative expense management and corporate card platform used by major sports organizations like the Miami Heat and the Chicago Bulls. Mitchell explains how the platform automates the most tedious parts of accounting, by providing real-time…
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Tracy Bristow
Tracy Bristow from Ballparks of America in Branson, Missouri, discusses one of the most unique youth sports complexes in the country. Tracy explains their "stay and play" model, where 11- to 13-year-old teams live in on-campus dorms for week-long, World Series-style tournaments. Unlike…
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Joseph Bilik
Joseph Bilik, CEO and Founder of Bluebird Procurement, discusses an exciting new strategic partnership with Maintenance Care. Joe explains how Bluebird’s expertise in strategic sourcing and vendor management integrates seamlessly with the Maintenance Care platform, creating a "central repository"...
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Rita Mitchell
Rita Mitchell, Regional General Manager for Sports Facilities Companies, talks about managing some of the most complex recreation spaces in the world. Rita oversees the revolutionary Davis Center at Harlem Meer in Central Park, which transforms from an ice rink in the winter, a turf field in the...
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Joseph Bilik
Joe Bilik, Founder and CEO of Bluebird Procurement, details the rigorous standards behind their "Strategic Vendor Partner Program." Joe explains that Bluebird goes beyond simple buying power, by vetting vendors through strict history checks, proactive management styles, contractually binding...
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Edward Robezniek
Edward Robeznieks, the VP of Sales and Marketing at Surge Learning, explains how their platform provides essential compliance training for healthcare workers. He emphasizes that the system helps facilities avoid penalties and ensures patient safety by keeping their training and policies current...
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Joseph Bilik
Joseph Bilik, Founder and CEO of Bluebird Procurement, discusses the vital intersection of maintenance and strategic sourcing. He shares his journey from leading global portfolios to launching his own firm, driven by the belief that procurement should be a strategic partner rather than just a…
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Marie-Anne Bazerghi
Marie-Anne Bazerghi discusses the innovative non-pharmaceutical dementia care offered by Eugeria, such as interactive projectors and hydroponics for purposeful activities to manage difficult behaviors, and ease staff burden. Eugeria provides these tested products and training globally for…
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Lolo Chiweshe
Lolo Chiweshe, a Personal Support Worker (PSW) in a long-term care dementia unit, and also serves as a PSW champion for continuing education school boards in Ontario. Lolo shares her passion for her job, explaining that she resonates with the elderly's frustrations, due to her own past experience...
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Jean Bonnet
Jean Bonnet, who previously worked as a senior claims analyst, talks with Dan about his personal journey, and satisfaction with his new career. Jean sought a new challenge, and a more fulfilling role where he could directly interact with people, as his previous job left him feeling "invisible"...
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Dino Roberge
Dan Roberge interviews Dino Roberge, discussing the significant growth and evolution of their company, Maintenance Care CMMS, over the past four years. Dino highlights the transformation from basic, direct lead generation and support calls to a more diverse and process-driven operation with a…
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Jolanta Linde
Dan Roberge interviews Jolanta Linde, the Executive Director of Dom Lipa, a Slovenian Linden Foundation Care Home. Jolanta discusses the multifaceted role of an Executive Director in long-term care, highlighting the need for adaptability, a willingness to grow, and the ability to wear "many…
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Mike Dier
Dan interviews Mike Dier at the Advantage Ontario Convention in Toronto. Mike, representing Sherwood Park Manor, a long-term care facility, discusses his role in running a full-time, seven-day-a-week physiotherapy program. He highlights their proactive approach to integrating physical exercise…
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Sasha Johnston
Dan Roberge talks with Sasha Johnston, who is attending the Advantage Conference in downtown Toronto for the first time as a partner of Age Inc., a company that develops educational programs. She is a master coach for Age Inc., where her primary role is to coach other coaches who deliver the…
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Melissa Johnston
Dan chats with Melissa, who is attending the Advantage Seniors show for the first time. Melissa, from Clinton, Ontario, works at Huron View Home for the Aged as the manager of IPAC and environmental services, overseeing laundry and housekeeping for about 15 staff members. She finds communication...
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Odelia Callery
Odelia shares insights into modern care home facility operations. She discussed navigating the "exciting times" of COVID-19, highlighting the significant difficulty in admitting new residents due to lengthy waitlists and a lack of system capacity, which often forces people to move far from…
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Tara Morelli
Dan speaks with Tara Morelli, Director of Care at a Long Term Care Home. She shares her experiences at the Avantage Ontario Long-Term Care Conference in Toronto, marking her third year attending. She actively networks, checks out vendors, and has spoken at the conference for the past two years,...
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Katelyn Burns
Dan speaks with Katelyn Burns, the acting administrator of Shalom Village in Hamilton. She is currently overseeing the entire long-term care home, managing numerous department heads, and approximately 260 staff across 127 long-term care beds and 81 assisted living rooms. With a background in...
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Phil Boone
Dan Roberge and Phil Boone discuss Phil's three-year tenure at Maintenance Care, where he's become a product specialist, completing over 500 demos, and mentoring new staff on strategy and setup. Phil's daily responsibilities include client outreach, customer service, new business acquisition, and...
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Kinzi Lehigh
In this video, host Phil Boone talks with Kinsey Lehigh, a Registered Practical Nurse (RPN) with Stay at Home Nursing, where she's been since 2019. The company provides personal support and in-home care in the Niagara, Hamilton, and greater Toronto areas. Kinsey, who started in the field and…
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Daniel Beard
Phil Boone interviews Daniel Beard, a representative from Lion Health Care, a staffing agency that provides essential personnel for long-term care and retirement homes across Canada. Daniel, with five years at the company, explains their services range from nurses and housekeeping to dietary…
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Steve Agisnaga
At the Together We Care conference, Steve from Evac Chair highlighted his company's evacuation chairs and power stair climbers. These essential devices safely evacuate individuals during emergencies, utilizing friction technology for easy operation. Steve shared compelling stories, including…
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Tenzin Woser
In this video, Dan Roberge interviews Tenzin Woser, an Executive Director at REKAI, a long-term care home with two current locations, and a third under construction. Tenzin discusses the challenges of managing an older facility. She shares her 17-year journey with REKAI, starting as a nurse and...
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Mark Seidenfeld
In this video, Dan Roberge interviews Mark Seidenfeld, the representative for BCI Networks, a company focused on an "AI-driven care ecosystem." Seidenfeld explains that the elder care industry has traditionally relied on residents to signal when they need help, which is inefficient given that...
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Dylan Conley
In this video, Dan Roberge interviews Dylan Conley about Life Loop, a resident engagement and staff operations platform designed for senior living communities. Dylan explains that Life Loop streamlines workflows, saving staff time and improving the resident experience. He details how the platform...
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Antoine Karachekhlian
Antoine Karachekhlian talks about VTech, a Hong Kong-based company with three main divisions: contract manufacturing, educational toys (under VTech and LeapFrog brands), and telecom. At the "Together We Care" event, VTech is showcasing how their multi-cell SIP cordless phones integrate with nurse...
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Niklas Chandrabalan
Dan was surprised to learn that Niklas isn't just testing, but soon implementing robotics technology in senior care homes. Niklas elaborated, explaining that these "helping robots" will take on fundamental tasks like food delivery and environmental cleaning. The core benefit, he stressed, is to...
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Edward Robeznieks
This video features an interview with Edward Robeznieks about Surge, a company that provides an integrated platform for compliance-focused learning management, policy management, and quality and risk management. Robeznieks highlights Surge's significant brand recognition in Ontario, its growing...
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Eric Igbokwe - Zapphir Staffing Solutions
In this podcast, Dan talks with our special guest, Eric Igbokwe from Zephyr Staffing Solutions, a fully digital staffing platform that leverages AI to efficiently match healthcare facilities with qualified nurses and personal support workers (PSWs). When a healthcare professional registers, the...
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Toby Xu - Administrator Extendicare Senior Care Home
As the administrator of an aging 151-bed Extendicare senior care home in Scarborough, Toby oversees a small maintenance team and utilizes the "Maintenance Care" software. A core policy mandates that all non-urgent maintenance requests be logged in the system; otherwise, they won't be addressed....
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Gold Leaf Energy Part 2 - Energy-Saving Solutions
In our continuing series of energy-saving solutions, we're joined by Neil Horne from Gold Leaf Energy. He's here to talk to us about a common but often overlooked issue: water scaling in your pipes. Let's dive in and check out what Neil has to say.
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Nicole Belanger Full Interview - TechTalks S02E04
In this interview, we chat with Nicole Belanger from Marquise Hospitality, a division of Compass Group that partners with over 200 long-term care and retirement communities in Canada. Nicole explains how Marquise helps organizations focus on care by handling food service, hospitality, and...
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ABOUT THIS SHOW
Dedicated to empowering maintenance professionals and facility managers by providing insights into optimizing operations and achieving maintenance excellence. Hosted by industry experts at Maintenance Care, a leading CMMS solutions provider, this podcast explores facility maintenance, asset management, preventative maintenance, and technology-driven solutions. Join us to discover best practices, success stories, and the latest maintenance trends through engaging discussions with thought leaders, managers, and experts who've successfully implemented CMMS solutions.
HOSTED BY
Dan Roberge
CATEGORIES
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