The African Customer Experience Podcast

Description

This podcast focuses on a wide range of topics surrounding customer experience and customer service in Africa, including the struggles and the triumphs. Are we addressing customer experience in the right way? Is customer service training effective? If it is not, why not? Should we be defining customer service and customer experience with our culture as the guide?Join host, Maureen Atebawone, as she highlights unique customer experiences from an African perspective and encourages a deeper discussion about customer service and customer experience within an African context.