The Ambiguous &: Business Basics & Beyond podcast artwork

PODCAST · business

The Ambiguous &: Business Basics & Beyond

Business success is dependent on a solid financial foundation & success looks different to everyone & there is a lack of equity of access to resources and information for small business owners and independent contractors & there is a societal narrative making us believe “balance” is our ultimate goal & … There are so many “&”s that impact being your own boss. Let’s have some frank discussions on the basics of business with a holistic focus on everything that helps business owners define and find success.

  1. 32

    Systems That Save Sanity: Basic Financial Reporting Systems

    In this episode, Molly Beyer closes the Systems That Save Sanity series by breaking down basic financial reporting in a way that feels clear and practical for small business owners. She reframes financial reports as tools for clarity rather than stress. This helps listeners understand where their money is coming from, where it’s going, and how to use that information to make confident decisions. By comparing financial reporting to a GPS for business, Molly emphasizes how essential it is for tracking progress and reducing uncertainty.Molly explains the three core financial reports every business owner should understand, including the income statement or profit and loss, the balance sheet, and the cash flow report. She outlines how each report supports financial visibility and decision making, while also introducing simple ways to build a reporting system using spreadsheets, accounting software, or AI tools. The focus stays on creating systems that are sustainable, easy to maintain, and aligned with the needs of a growing business.Molly also shares practical guidance on maintaining financial systems through consistent review and reflection. She encourages listeners to start small by building one report, tracking trends, and using insights to guide next steps in their business. She highlights how strong financial reporting systems support business growth and create more freedom for business owners. __Resources discussed in this episode:‘Systems That Save Sanity’ Workbook__Contact Molly Beyer: MKBeyerBooks.comMKBeyerAndAssociates.comFacebook: MK Beyer Books—

  2. 31

    Systems That Save Sanity: Task, Workflow, & Process Documentation Systems

    In this episode of The Ambiguous &: Business Basics and Beyond, host Molly Beyer discusses the power of documented processes and why they are one of the most overlooked systems in business. Molly points out how relying on memory creates inconsistency, inefficiency, and can lead to burnout, so she shares how capturing workflows can change that. Workflows bring clarity, structure, and reliability to tasks and organization. Through a personal story, Molly highlights how missing documentation can impact client trust and productivity, reinforcing the need for repeatable systems that support business growth.Molly breaks down different types of process documentation, including step-by-step checklists, standard operating procedures, and some visual workflows. She explains how each type supports consistency and scalability. Business owners can use manual tools or project management software to document and refine the systems that become automatic but are absolutely vital to company growth. Molly also outlines common red flags, such as inconsistent results and being the only person who can complete a task, which signal gaps in operational structure.Molly encourages listeners to start small by documenting just one recurring task and testing it for accuracy and usability. She emphasizes that documented processes are essential for delegation and long-term scalability, as well as team onboarding ease. With a focus on review and refinement, she positions process documentation as a key driver of efficiency and sustainable business growth.__Resources discussed in this episode:‘Systems That Save Sanity’ WorkbookTrelloAsanaClickUpNotionOneNoteGoogle DocsMicrosoft WordFathom (AI note taker)Otter (AI transcription tool)Zoom__Contact Molly Beyer: MKBeyerBooks.comMKBeyerAndAssociates.comFacebook: MK Beyer Books

  3. 30

    Systems That Save Sanity: Scheduling & Meeting Systems

    In this episode, Molly Beyer explores how scheduling and meeting systems shape the way business owners experience their time, energy, and capacity. She reframes calendars as boundary systems rather than just time management tools, highlighting how unstructured scheduling can quickly lead to overwhelm. Through personal experience, Molly shares how a reactive calendar can impact focus and overall sustainability, and why building intentional structure is essential for long-term success.Molly breaks down the core components of an effective scheduling system, including how meetings are booked, how many are taken, and how they are structured and followed up. She walks through manual, software, and AI-supported approaches, emphasizing that the goal is not perfection but alignment with real capacity and business needs. By introducing tools, templates, and clear meeting purposes, business owners can transform their calendars from chaotic to supportive, creating more space for deep work and better client experiences.Molly also focuses on reflection as a key part of maintaining a healthy scheduling system. She encourages regular reviews to assess what is working, where energy is being drained, and how systems can evolve. She offers simple ways to start, such as adding buffers or setting no meeting days, and reinforces that sustainable scheduling is about honoring capacity and creating room for growth. This episode highlights the importance of scheduling systems, time management for entrepreneurs, meeting productivity, business boundaries, and operational strategy.__Resources discussed in this episode:‘Systems That Save Sanity’ WorkbookCalendlyAcuityGoogle calenderMicrosoft bookings__Contact Molly Beyer: MKBeyerBooks.comMKBeyerConsults.comFacebook: MK Beyer Books—

  4. 29

    Systems That Save Sanity: Invoicing & Payment Systems

    In this episode of The Ambiguous &: Business Basics and Beyond, host Molly Beyer explores one of the most common and emotionally complicated parts of running a business: invoicing and payment collection systems. As part of the Systems That Save Sanity series, she unpacks why so many business owners struggle with sending invoices on time and following up on payments. Many entrepreneurs feel guilt or discomfort around asking to be paid, which can lead to delayed cash flow and unnecessary stress. Molly reframes invoicing as an essential and healthy part of the client relationship, emphasizing that reliable payment systems support both business stability and professional boundaries.Molly walks through four core pillars of an effective invoicing system: how invoices are generated, how they’re delivered, how clients pay, and how follow-ups are handled. She explains that when these four elements work together, invoicing becomes predictable rather than stressful. She also outlines three practical approaches business owners can use to manage invoicing: a manual method for early-stage businesses, software-based systems using tools like accounting platforms and payment processors, and AI-assisted workflows that can help draft reminders, create invoice descriptions, and analyze payment patterns. Molly also emphasizes the mindset shift needed to build a healthy payment system. She encourages business owners to recognize their value and normalize invoicing as a routine part of doing business. She discusses the value of weekly, monthly, and quarterly review checkpoints to maintain strong cash flow habits, along with simple “growth stretch” actions like enabling automatic payment reminders or adding additional payment options. __Resources discussed in this episode:‘Systems That Save Sanity’ Workbook__Contact Molly Beyer: MKBeyerBooks.comMKBeyerConsults.comFacebook: MK Beyer Books

  5. 28

    Systems That Save Sanity: Client Onboarding

    In this episode of The Ambiguous &: Business Basics and Beyond, host Molly Beyer continues the Systems That Save Sanity series with a look into client onboarding systems for small business owners. Molly explains why client onboarding is more than paperwork. It’s the first impression, the expectation setter, and the foundation for a strong client relationship. With the right system in place, business owners gain consistency, professionalism, and calm.Molly walks through three practical approaches to building an onboarding workflow that supports business growth. She explores manual systems for a personal touch, software-driven systems using tools like CRMs and scheduling platforms, and AI-assisted systems that streamline things like emails and forms. She emphasizes that there is no single right way to build a client onboarding process. The best system aligns with a business owner’s values and capacity. She also stresses the importance of regular reviews to keep onboarding systems effective and stress-free.To help listeners take action, Molly introduces a companion workbook designed to support reflection and implementation. She encourages business owners to draft a simple welcome sequence using AI and add one small automation to improve their onboarding experience. Molly’s insight highlights how strong systems improve the client experience and create sustainable success. This episode is for every business owner who is ready to replace chaos with clarity through intentional client onboarding.__Resources discussed in this episode:‘Systems That Save Sanity’ WorkbookHoneybookDubsadoBonsaiCalendlyTypeform__Contact Molly Beyer: MKBeyerBooks.comMKBeyerConsults.comFacebook: MK Beyer Books—

  6. 27

    Systems That Save Sanity: What Every Business Should Automate by Year 3

    In this episode of The Ambiguous &: Business Basics and Beyond, Molly Beyer explores why business systems and automation are essential by year three of entrepreneurship. Many small business owners find themselves overwhelmed, buried in repetitive tasks, and relying on memory instead of structure. Molly explains that systems are not about rigid corporate processes but about reclaiming time and creating a business model that supports sustainable growth.Molly breaks down five core systems every growing business should automate: client onboarding, invoicing and payment collection, scheduling and meetings, process documentation, and basic financial reporting. From automated welcome emails and recurring invoices to calendar scheduling software and monthly bookkeeping reports, these small business automation tools create consistent workflows. They help entrepreneurs stop chasing tasks and start building workflows that support delegation and long-term stability.Beyond efficiency, Molly highlights the emotional impact of strong systems. Business systems lower emotional labour, reducing things like decision fatigue and stress, and create peace of mind. When routine work runs in the background, entrepreneurs gain the mental space and time management needed for strategy and growth. Molly encourages listeners to choose one area to systematize this week and begin building a business that runs with structure and intention.__Contact Molly Beyer: MKBeyerBooks.comMKBeyerConsults.comFacebook: MK Beyer Books—

  7. 26

    Ready to Grow: A Companion Episode

    In this episode, which serves as a capstone to her recent miniseries, host Molly Beyer brings together the themes of reflection, culture, capacity, and strategy to explore what it really means to be ready to grow a business. She reframes growth as a series of small, honest decisions rather than a single leap, and explains how feeling stretched is often a sign of success, not failure. This episode speaks directly to business owners who feel stuck but sense they are on the edge of expansion.Molly walks through the signals that show a business has outgrown its current structure, including full calendars, mental overload, strained systems, and a fading excitement for work that once felt energizing. She emphasizes that intentional growth requires a strategy rooted in reflection, not reactivity. Drawing on tools like the Year Compass and earlier episodes about business avatars and culture, she explains how clarity helps business owners shift from survival mode into sustainable growth.This episode serves as a bridge between insight and action, preparing listeners for the next stage of building support through systems. Molly shares how creating space through delegation, documentation, and small process improvements leads to greater capacity and freedom. The conversation sets the stage for the upcoming systems series and invites listeners to build a business that supports both their goals and their lives. __Resources discussed in this episode:Year Compass__Contact Molly Beyer: MKBeyerBooks.comMKBeyerConsults.comFacebook: MK Beyer Books

  8. 25

    Building Your Business Avatar: Hiring with Intention

    In this episode, Molly Beyer expands on the discussion regarding avatars from the last episode. While last time was an examination on how to build an avatar of the people we want to externally work with, this time, Molly explores building an avatar for hiring. Building an avatar of who we want to work directly with and for us. Having an avatar for hiring helps us focus on hiring the person to fit our workplace culture, and not just a person who fits an ideal job description. Knowing the vision, mission, and values of our business is so crucial for defining ourselves and our company. The vision and values direct every decision we make and directly feed into our workplace culture. So they should also be the foundation guiding who we hire. If culture comes first, we should be hiring for the operational culture of our business, and not simply a list of skills in a job description. Molly explains how to reflect and strategize in order to build the best avatar for hiring. As Molly points out, “Data doesn’t create a cohesive, high-functioning team. Personality, fit, and shared values do.” Hiring is more than just filling a role. It’s about building upon and expanding the culture of our business and protecting the vision we’ve set in place to guide that business. This episode explores the necessity of having an avatar built out of values and our mission to guide who is hired to join our teams. Join Molly and see how to align hiring practices with business culture instead of a list of job skills. __Resources discussed in this episode:“Who Not How” by Dan Sullivan and Dr. Benjamin Hardy__Contact Molly Beyer: MKBeyerBooks.comMKBeyerConsults.comFacebook: MK Beyer Books—

  9. 24

    Building Your Business Avatar: Culture, Capacity, and Clarity

    In this episode, host Molly Beyer builds directly on the conversation from the previous episode - Reflection as Strategy: Year Compass - and continues exploring reflection and strategy. Following Molly’s belief that we cannot make intentional forward motion unless we understand where we’ve been, Molly explores business avatars, the ideal client, and how defining that person depends on culture and capacity. This is not a marketing exercise, but a guide to being honest about ourselves and who we work best with.Every business, small to large, has a culture. A culture is based on micro decisions. It’s built on things like how we communicate, respond to stress, set expectations, follow up, talk about mistakes, show up on our best days, and show up on our worst days. Molly illustrates how we highlight clients who align with our values by reviewing our culture. Capacity is not just time, but our emotional bandwidth, mental load, physical health, systems, teams, boundaries, energy, ability to recover, and ability to hold space for others. Our capacity is the temperature gauge for our business. Molly uses reflection to tie culture and capacity together in reviewing the past and defining her business avatar.Avatars are also defined by our goals: specifically, the goals that arose from our reflection. Molly explains how avatars must match our strategy and our strategy must match our reality. What else do avatars do? They inform our hiring practices and become a living, breathing combination of our values, culture, capacity, goals, lived experience, and the reflection Molly encourages us to engage in each year. Join Molly to learn how to look back effectively and discover the truth about our current avatar. __Resources discussed in this episode:Episode 24 - Reflection as Strategy: Year Compass__Contact Molly Beyer: MKBeyerBooks.comMKBeyerConsults.comFacebook: MK Beyer Books—

  10. 23

    Reflection as Strategy: YearCompass

    In this episode, host Molly Beyer talks about a business reflection tool called YearCompass and explores why a reflection strategy is useful for goal-setting and realizing accomplishments. Molly points out that using someone else’s definition of success - a mentor’s, parent’s, or competitor’s - can leave us feeling perpetually behind. Success needs to be aligned with what matters to us to feel like true success. It’s not just revenue. Revenue matters, but Molly explores what else matters and how to track it.Real success includes our time, having the freedom to step away. It includes our mental clarity and whether our business is chaotic or peaceful. And it includes our energy and alignment. Are we energized? Is this the work we want to do? Are we having an impact? Molly discusses how setting goals only allows us to look forward, but reflection allows us to look at what we worked on, what we’ve learned, and who we connected with in our career journey. Molly calls this looking at the year holistically and assessing everything from our health to education to mental state.Molly’s reflection allows us to see where we’ve come, which then guides the strategies for the coming year.  YearCompass enables us to reflect on last year’s goals and assess our progress as we develop a new definition of yearly success. Confidence is knowing our numbers and developing a roadmap, not a moving target. And as Molly points out, reflection is not just an end-of-the-year strategy but can happen monthly or even weekly. Adopting reflection as a business tool lets us process feelings, recognize wins, and move forward with clarity. __Resources discussed in this episode:YearCompass__Contact Molly Beyer: MKBeyerBooks.comMKBeyerConsults.comFacebook: MK Beyer Books—

  11. 22

    Growth Edge: Learning to Surf

    In this episode, host Molly Beyer explores why the “messy middle” of business is a lot like learning to surf: because it’s where success doesn’t necessarily follow a straight line, but comes in waves. This is part of what Molly calls the growth edge, where we realize, in uncomfortable and sometimes disorienting moments, that the familiar routine we relied on is no longer working. The growth edge is not a crisis, however, and Molly’s advice will help us navigate the incoming waves with ease.The growth edge often shows up as resistance. Growth edges can look like avoidance, and perhaps even perfectionism or dissociation. Behind that is usually a strategy that’s no longer working. Maybe we’re trying to scale or hire, and control issues come up. Or maybe marketing for a new offer is stuck. Molly discusses what happens internally during these moments and how we need to re-focus our energies and narrow our zone of genius to ensure the right people are doing the right work for our business, including us.Growth isn’t just tactical; it’s emotional, so fear of failure and imposter syndrome often creep in when the waves roll higher. Molly assures us that the surfing metaphor is accurate since surfing the growth edge may require us to learn to fall and simply get back up and keep riding. She has practical advice on how to expand support systems, balance challenge with capacity, and avoid fighting the waves when we see them coming. This episode is a space where Molly helps us identify what to do when our routines stop working and we need to grow, but are feeling overwhelmed. __Contact Molly Beyer: MKBeyerBooks.comMKBeyerConsults.comFacebook: MK Beyer Books—

  12. 21

    Spreadsheets for Bookkeeping: Basics, Benefits, & Best Uses

    In this episode, host Molly Beyer takes us back to basics to talk about spreadsheets. The basics are often where the most powerful shifts happen, so it’s an important look back. Spreadsheets for bookkeeping are used as either a supplement to accounting software or as a full-on substitute. Molly unveils the reasons why she believes a good ol’ spreadsheet can give a level of control and customization that sometimes the best software can’t match.  Using accounting software where it makes sense is a great idea: the integrations and reporting features are incredible for a growing business. So why also maintain a spreadsheet? Molly gets into detail on four reasons why spreadsheets are beneficial, even if accounting software is also in use: 1. Flexibility and customization, 2. Ease of use and accessibility, 3. Cost effectiveness, and 4. Perfect for simple bookkeeping needs. Molly explores the scenarios in which spreadsheets make an ideal supplement to accounting software and why. She points out the things accounting software does well, the things spreadsheets do well, and where a spreadsheet can truly fill in a gap that software might be missing. Most of all, Molly wants to assure business owners who are still exporting QuickBooks into Excel that they’re doing it right. After all, as she says, the best bookkeeping system is the one that will be used.  __Contact Molly Beyer: MKBeyerBooks.comMKBeyerConsults.comFacebook: MK Beyer Books—

  13. 20

    Impact and Income

    In this episode, host Molly Beyer explores the reality that impact and income can be partners and not opposing forces. It can be a struggle for heart-led business owners to reconcile doing well financially with doing good through their work. Molly explains how you can still do good while doing well. When done intentionally, impact and income can and should co-exist to strengthen each other. The purpose of a business should guide business decisions, both in how money is earned and how the business presents itself in the world. Molly describes how knowing the why of a business becomes a compass we can use to build meaning around margins and efficiency. Impact becomes part of the business model. Molly uses examples such as Toms Shoes building an entire business around the idea of buy one, give one, or Patagonia’s outdoor clothing and gear model, which also invests in worker wellbeing and environmental activism. Molly talks about how to match the impact to income models, how to bake company values right into the business, and explains why services help both clients and employees. Setting dual goals helps the business work towards both financial targets and impact metrics that track the social changes desired. She talks about SROI, Social Return On Investment tools, and how aligning business with purpose lets us think differently about innovation. Molly advises letting clients, collaborators, and the community understand the mission so everyone becomes part of it. __Contact Molly Beyer: MKBeyerBooks.comMKBeyerConsults.comFacebook: MK Beyer Books—

  14. 19

    Client-led vs. Client-centric

    In this episode, host Molly Beyer talks about the difference between client-led and client-centric business models. They may sound the same, but they are very different in practice. Molly explores the differences between them and points out how understanding these nuances can help business owners build more effective systems and deliver experiences that truly resonate with clients. Avoiding burnout and being zeroing in on what works best for clients is the goal.Client-led is exactly that: clients are in the driver’s seat. They’re the ones steering and pointing out where to go, and the business owner is the navigator and facilitator following their lead. Client-centric means the business owner has designed the entire vehicle with the client in mind. Seats are adjusted to fit them, the music is their favorite, snacks they like are in the glove box; the business owner has anticipated their every need. Molly breaks down how these differences play out in real time and when each one works best.Molly’s intent in illustrating why client-led and client-centric function differently is to ensure that businesses don’t lean too far one way or the other. Being aware of how each business model affects clients and the business owner means that a combination of both models can be used to streamline the business operations into what works best for every situation. It allows for flexibility and evolution in ways that make the business efficient for all involved. __Contact Molly Beyer: MKBeyerBooks.comMKBeyerConsults.comFacebook: MK Beyer Books—

  15. 18

    Intuitive Pricing: Flexibility, Fluidity, and Freedom

    In this episode, host Molly Beyer addresses a topic that should get more attention than it does: intuitive pricing. While it’s especially relevant for service providers, intuitive pricing is valuable for any business where no two clients or projects are the same. Pricing does not have to be fixed. Molly explains how pricing can be fluid and intuitive, and the benefit of such flexibility to solopreneurs who are often plagued with either underpricing or overpricing.   Intuitive pricing, as defined by Molly, is the practice of setting or adjusting pricing based on experience, gut instinct, and real-time feedback. It takes the place of more formal pricing models or competitor benchmarks. It’s not winging it, but is instead a human-centred approach that allows for adapting while staying connected to the business’s numbers. One of the benefits is that it’s not just flexible, but strategic.Molly identifies the benefits as giving a business owner room to say yes or no with confidence, building a responsive business instead of a rigid one, allowing for reconciliation and support in terms of bookkeeping, and making flexible decisions with confidence. She also outlines the risks and how to mitigate them. When setting intuitive pricing, Molly advises creating a flexible framework that allows for ranges instead of rigid rates, and to keep notes on what was quoted and what worked. This episode highlights a more instinctive approach to pricing that allows each business owner freedom to meet clients where their needs are. __Contact Molly Beyer: MKBeyerBooks.comMKBeyerConsults.comFacebook: MK Beyer Books—

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    Tax Professionals: Who and How

    In this episode, host Molly Beyer unpacks the world of tax professionals and explains exactly who tax professionals are, what they can do for an entrepreneur or business, and how to choose the right one. It isn’t just people staring down a stack of IRS letters who will find this information useful: understanding who can assist with business tax financials is key for anyone starting out, growing a business, or just wanting to feel more confident about finances. There are four main types of tax professionals, and Molly explains the most common types and how they operate. CPA is the most common tax professional designation encountered. CPAs are licensed by their state boards and have rigorous certification standards. They don’t just do taxes; they can also help with financial planning, business strategy, and audits. The next type is an EA, or Enrolled Agent. They pass an IRS exam or have worked for the IRS, and are a great option if needs are mainly tax-related. Tax attorneys and non-credentialed tax preparers are the final two types of professionals. Tax attorneys are the highest level of tax representation available, and the most expensive. Non-credentialed tax preparers, on the other hand, are individuals who prepare taxes but don’t hold a formal license.Molly offers insight into when each type of professional is most useful, their relative cost, and when to consider a higher tier of professional versus when a reliable non-credentialed tax preparer is perfectly fine. Whatever the need, she recommends building a relationship with a tax professional before tax season and asking the right questions to stay informed on what’s best for every stage of business needs.__Contact Molly Beyer: MKBeyerBooks.comMKBeyerConsults.comFacebook: MK Beyer Books—

  17. 16

    Professional Development: Self-Help or Self-Sabotage

    In this episode, host Molly Beyer talks about self-help, the drive for continuous improvement, and when it crosses a line to become a stealthy form of self-sabotage. Lifelong learning is a good thing: development, both personally and professionally, is necessary for growth and confidence. But where does it become too much? When we start to measure ourselves against impossible standards and begin to feel like we’re never doing enough. Molly explores where this line is and how to avoid it.Perfectionism, according to Molly, can be used as protection. If we keep working on ourselves, we avoid ever actually showing up, which is a common trap she sees grow within self-help. But perfectionism is a moving target and not a prerequisite for success. She also names obsessing over self-improvement as a common trap. We reach a point of constant self-improvement obsession and analysis of self without actually doing anything different. The third trap is self-care as avoidance, the fourth is negative self-talk disguised as reflection, and the final trap is losing sight of the bigger picture. Molly breaks down what each of the five traps looks like in the workplace and how they work against us. Too much self-help works until it doesn’t, until it breaks down and leaves us in a shame spiral. Molly asks, “What if we’re not broken?”. She offers ways we can gently and intentionally break the cycle of self-sabotage. One of the key points is to ask ourselves if we’d talk to a loved one the way we talk to ourselves. She has sound advice and direction on how to break free from each of the five traps, designed to help us remember that we don’t have to earn our worth through endless self-improvement. We don’t have to hustle for our healing. __Contact Molly Beyer: MKBeyerBooks.comMKBeyerConsults.comFacebook: MK Beyer Books—

  18. 15

    Delegation: Starting to Create Capacity

    In this episode, host Molly Beyer addresses the topic of delegation, a necessary skill for business owners and managers to master for success. In order for an entrepreneur to be effective, they must learn how to delegate in order to free up their time. Molly investigates what it takes to effectively delegate, why it’s a strategic process, and the necessity of having the right task to the right person to manage. Molly outlines three areas to look at when considering what to delegate. Looking at the task, looking at the delegatee, and looking at the delegation process itself. There are a series of things to consider in each area. When considering the task itself, is it truly critical or can it be handed off without risking the big picture, and is it straightforward or does it require specialized knowledge? Examine whether or not the task has a documented process, what time of ours the task delegation will free up, and even if the task itself can be handed off whole or broken off into sub-tasks.With the delegate, it’s about matching tasks to a person. The person being delegated to needs to have the right skills and experience to succeed, the time and bandwidth, and the desire to take the task on. In a team, is the task an opportunity for the delegatee to grow? Finally, Molly examines the delegation itself, outlining the details that must be in the handoff process for the task to succeed in the delegatee’s hands. This requires clear communication and provision of support and tools. Delegation is vitally important, but so often done without a strategy or thinking through the entirety of the task. Molly challenges us to look closer into delegation so we’re doing it right for ourselves and those we delegate to.__Contact Molly Beyer: MKBeyerBooks.comMKBeyerConsults.comFacebook: MK Beyer Books

  19. 14

    Cashflows: Why Small Businesses Fail and How to Not Become a Statistic

    In this episode, host Molly Beyer defines what a small business is and just how many small businesses exist, in order to illustrate how many fail and why. When statistics say that one in three small businesses won’t make it past the two-year mark, what is the common denominator there? Molly explains that 82% of failures come down to one root problem: cash flow. So, what is cash flow, and how can it be managed successfully? Molly answers these questions and more.Cash flow, simply put, is the movement of money in and out of a business over a period of time. It’s not the same as profit. Profit is what remains after a business’s expenses are factored in. Cash flow is what is available in the bank and when. Molly explains three types of cash flow that a business will have and how it can be either positive or negative. Cash flow matters because when what’s expected to come in doesn’t happen and what’s going out stays the same, a business will run out of money and fail. How do business owners avoid having their businesses become a failure statistic? Molly offers up several ways to manage cash flow that will assist a business in staying afloat: building a budget, protecting credit, paying bills on time, and maintaining complete and accurate financial records, tended to regularly by a bookkeeper or tax professional are some of those practices. Cash flow is an indicator of business health, and Molly’s insight will prevent a business from falling ill and into negative cash flow.__Contact Molly Beyer: MKBeyerBooks.comMKBeyerConsults.comFacebook: MK Beyer Books—

  20. 13

    DIY Bookkeeping Myths

    In this episode, host Molly Beyer talks about do-it-yourself bookkeeping and addresses commonly held beliefs that are actually myths. Molly breaks down what people often think about bookkeeping and explains why each myth is not necessarily a good direction to take our businesses in. Molly stresses that bookkeeping is a key part of having a successful business as an entrepreneur, so keeping good books with solid financial habits is a must.There are six myths that Molly addresses and debunks. 1. That everything people need to know about keeping their own books is on YouTube. 2. Commercial accounting software is so easy to use that a professional is not needed. 3. If someone is good with numbers, they’ll be good at accounting. 4. That accountants will handle bookkeeping at tax time. 5. Google can explain everything that may be counted as a business expense. 6. A business can save money doing its own bookkeeping.In explaining each myth, Molly offers sound advice on what to do in place of the myth. She unpacks the potential harm or pitfalls that the mistaken belief can lead to and explains a more successful and guaranteed way of approaching bookkeeping. Do-it-yourself bookkeeping can ultimately cost more in the long run, in both tangible and intangible ways. Cleaning up a DIY mess can be far more costly than hiring a professional in the first place.__Contact Molly Beyer: MKBeyerBooks.comMKBeyerConsults.comFacebook: MK Beyer Books

  21. 12

    Personal Finances for Business Owners: Discipline for Success

    In this episode, host Molly Beyer continues her exploration into personal finances for business owners. This time, she explores why discipline is key to financial success. Far from being about restriction, discipline in Molly’s definition is about creating habits and systems that lead to long-term stability. She focuses on three major areas and delves into the how and why these three mindset shifts can positively impact business finance.The three areas Molly highlights are the necessity of understanding a business chart of accounts, regularly reviewing the business profile and loss statement or balance sheets, and creating workflows and habits that make financial tracking second nature. Understanding leads to greater opportunity to grow and shift mindsets to successful habits. And running a successful business requires financial discipline, that’s an absolute fact.Molly explains that the chart of accounts is comprised of the categories used for tracking expenses: travel, advertising, rent, etc. The profit and loss statement needs to be reviewed regularly and must be reconciled and updated before a review can take place. Finally, creating workflow and habits creates an awareness of where money is going, so there are fewer surprises. Molly advises setting up a weekly or monthly financial check-in with an accountability partner or bookkeeper and automating bill payments wherever possible. She challenges us all to identify a financial fear holding us back and reframe it as a growth opportunity.__Contact Molly Beyer: MKBeyerBooks.comMKBeyerConsults.comFacebook: MK Beyer Books—

  22. 11

    Personal Finances for Business Owners: Mindset and Habit

    In this episode, host Molly Beyer shares a frank talk about using mindset and habit to build good financial practices. She starts with identifying the realities that many business owners have business cash that flows directly into personal cash, and that we’re not managing personal or business finances as well as we could be. Molly’s goal is to give us a deeper understanding of our business finances so we can shift our mindset from financing to funding. Molly explains income statements and balance sheets, positive net worth, equity, and cash flows. She outlines the importance of all these checks and balances in maintaining a budget and setting a goal of financial stability. There are a variety of vital reasons to start separating personal and business finances, which Molly outlines, and whatever software is being used to track one can also be used for the other. She lays down a guideline for setting up this separation with an understanding of the intricacy of business finance. The mindset shift from financing to funding is the next step in sorting business finances. Entrepreneurs rely on credit cards, lines of credit, and consolidation loans, which do increase cash flows but come with a high long-term cost. What Molly explains is saving to fund an item rather than incurring debt by charging it. She addresses keeping expenses within our means and the effects of our money management on our credit scores. This episode outlines the first steps in examining personal finance separation for business owners and is an important one for a good financial base.__Contact Molly Beyer: MKBeyerBooks.comMKBeyerConsults.comFacebook: MK Beyer Books—

  23. 10

    Bartering Professional Services

    In this episode, host Molly Beyer discusses the practice of bartering, a form of trade that’s been used since before money was invented. However, there are important things to consider before simply jumping into a trade arrangement, such as the specifics of accounting and tax considerations. Molly walks us through the benefits and potential drawbacks of bartering professional services and highlights some best practices so our exchanges are fair.The benefits of bartering can be a win-win because the exchange of services conserves cash flow, which, especially for new entrepreneurs or small business owners, is a critical consideration. It also makes use of excess capacity, such as time in our schedules or underutilized resources. Bartering also fosters good long-term connections and bolsters affiliate partnerships. Molly explains the value of each benefit.The challenges and potential downfalls are also addressed by Molly, and they include unequal value exchange, tax implications, and record-keeping and accounting burdens. Each of these drawbacks is examined in detail by Molly, with cautions and advice on how to avoid them included. Successful and unsuccessful barter relationship examples are detailed, leading to vital takeaways designed to help all entrepreneurs set up balanced and positive bartering partnerships.__Contact Molly Beyer: MKBeyerBooks.comMKBeyerConsults.comFacebook: MK Beyer Books—

  24. 9

    The Buyer’s Journey Through a Micro Lens

    In this episode, host Molly Beyer addresses one more key step in the buyer’s journey by viewing it through a micro lens. She talked about the bigger picture last episode, but now is focusing on the smaller, daily decisions in a buyer’s process. When people set out to make a purchase, they go through a predictable information-gathering stage before taking action. So, how can you capture their interest amongst all the businesses in your industry? By guiding them through the decision steps. There are three key stages that every buyer goes through before making a purchase. Molly lists them as 1) awareness, 2) consideration, and 3) decision. Capturing the buyer’s interest before the decision to purchase is vital for positioning your business as the clear choice. Aiding them through the decision-making process involves reminding them how your business understands their pain point and helps remove it. Molly explains specific ways to communicate that message. Molly emphasizes that businesses' biggest mistake is stopping communication at the first touch point. It takes anywhere from 20 to 100 touchpoints before a buyer makes a purchase decision. Molly explores strategies such as retargeting ads, social proof and authority, and personal outreach as ways to continue communication with potential buyers and help them through their decision-making. When the next steps are clear and simple, buyers are more likely to act. Join Molly in examining the buyer’s journey through a micro lens.__Contact Molly Beyer: MKBeyerBooks.comMKBeyerConsults.comFacebook: MK Beyer Books—

  25. 8

    The Buyer’s Journey Through a Macro Lens

    Host Molly Beyer talks about the next crucial component in any business owner or entrepreneur’s success in this episode: understanding where our services are positioned in the client’s overall buying journey. Knowing what stage we occupy in the event chain of services allows us to focus our offerings on a specific area that serves a direct purpose and aligns with other companies that come before and after us in the journey.A referral partnership is a good way to take advantage of the macro journey of the buyer. An event chain is a series of services connected in a single buyer’s pathway. For example, weddings. The journey start with jewelers for a ring, then venues for the ceremony, wedding dress shops, florists, cakes, printers for invitations, photographers… at any stage in the buyer’s journey we have an opportunity to form referral partnerships with businesses in the chain so we can refer our clients on and have other companies refer new clients to us in turn.Molly explains how to use financial incentives to create a referral partnership, one that benefits every business in the affiliate chain. She also highlights two important caveats to consider: 1) avoid creating relationships solely for the income, as someone with lesser service quality can damage the client relationship, and 2) disclose affiliate partnerships to build transparency and trust. Molly runs through the benefits of the macro lens and strategic relationships, providing sound advice on understanding and nurturing the buyer’s full journey.__Contact Molly Beyer: MKBeyerBooks.comMKBeyerConsults.comFacebook: MK Beyer Books—

  26. 7

    The Buyer’s Journey: Joining the Conversation in Their Head

    Host Molly Beyer talks about a crucial component in any business owner or entrepreneur’s success: understanding the needs of their client. Molly takes us on the buyer’s journey to illustrate what kind of messaging grabs a potential buyer’s attention and why. It’s not necessarily our expertise or experience; it’s our product, what we offer. How do we stand out from the crowd to show clients we understand their challenges? Talking to a potential client in marketing requires messaging that cuts through the noise of competitors. According to Molly, it’s our unique ability to solve their problem better than anyone else that will create a market-dominating position. Her first piece of advice is refining a statement of what we do into three specific parts: who the customer is, what we do for them, and what pain point we alleviate while doing it. She shares three real-life examples of this advice in action.Molly also explores how to get through to our clients, how to grab their attention by creating compelling offers. She uses the conversation equation of interrupt, engage, educate, and offer. She breaks down each of these steps in clear detail to demonstrate how the carefully crafted messages engage the client and offer a solution to their problem before providing an actionable step. The buyer’s journey series will continue in the next episode with a deep dive into more of what clients need to hear.__Contact Molly Beyer: MKBeyerBooks.comMKBeyerConsults.comFacebook: MK Beyer Books—

  27. 6

    Embracing and Honoring My Superpower

    Molly Beyer discusses what she’s learned about herself and what she has identified as her personal superpower in life. Molly’s superpower is her ADHD. She talks about the two very different sides of her - analytical and data-driven versus emotional - and how learning how to work with both sides is how she came to learn she’s ADHD. She walks us through why ADHD requires strategy to manage but why it’s also her self-identified superpower.One of the great gifts of Molly’s superpower is her ability to intentionally focus on 1000s of lines of data, huge pieces of information, and parse them down efficiently. She explores why some things that may seem limiting work as a superpower when directed properly. And her message throughout the episode is one of authentically embracing who we each are as individuals. Identify our superpowers and then embrace them.Molly says she’s a work in progress, still learning to fully honor her superpower. She uses scripts to stay focused because the passion she has for things she enjoys can bubble over and send her off-track. That’s part of the identification process and Molly’s vulnerability in sharing her ADHD journey sheds light on how we can turn what may seem chaotic or difficult into a very unique ability that only we possess._Contact Molly Beyer: MKBeyerBooks.comMKBeyerConsults.comFacebook: MK Beyer Books—

  28. 5

    Growth Edge: Challenge and Accountability

    Molly Beyer invites us to think about our growth edge in this episode. What is our growth edge? It’s when old patterns are disrupted and we’re challenged to do more to grow our business. Molly explores what challenge looks like, how to meet it as a solo entrepreneur, and why supportive non-competitive competition is key to success.  One of the biggest advantages to our growth edge is challenge but we are only ever truly competing against ourselves, so how do we grow when our only competition is us? How do we focus on the incremental improvement in ourselves and in our business if we have no comparison on which to base that growth? Molly describes the advantages of competing alongside others with ourselves. Entering a challenge with peers and colleagues not to compete against them, but to have support in the journey of competing against ourselves.One of the ways to do this is to have an accountability team, according to Molly. Mentors, coaches, and other people who are meeting similar challenges ahead of us from whom we can learn, or behind us that we can help. Molly discusses healthy side-by-side challenges, the importance of support and accountability, and why giving also involves receiving in order to achieve our best growth edge. Join Molly on this new path in the journey to business growth.__Contact Molly Beyer: MKBeyerBooks.comMKBeyerConsults.comFacebook: MK Beyer Books—

  29. 4

    Time Tracking for Goals and Productivity

    Molly Beyer digs deeper into the benefits of time tracking in your business in this episode. Last episode she explored why time tracking is so useful as a pricing tool, helping us figure out how much time we spend on products and services to ensure we price them correctly. This time she goes a little deeper and talks about why time tracking benefits goals and productivity by highlighting opportunities to innovate, automate, and delegate tasks.  When Molly separates her processes into “buckets” of time to identify everywhere she’s spending time, she also color codes those buckets. Her categories are things like administration, professional development, client work, and so on. Color coding them enables her to assign a specific color that relates to her zone of genius, her areas of strength, to tasks that she needs to keep doing while also identifying those tasks that maybe could be automated and those that definitely need to be automated or delegated.With green as the zone of interest, yellow as can do but maybe later reassign, and red as must delegate or automate, a simple graph will detail exactly how much time we are spending on things we don’t need to be doing. This is where time tracking helps us with what to delegate, what to automate, and what to focus the bulk of our time on. Are we doing things that a virtual assistant or team member could do? Are there tasks our CRM could do automatically? Where are we losing time on things others could do and how do we realign our time distribution? Join Molly to answer those questions and grow business productivity.  __Contact Molly Beyer: MKBeyerBooks.comMKBeyerConsults.comFacebook: MK Beyer Books—

  30. 3

    Time Tracking for Pricing and Decision-Making

    Molly Beyer addresses the importance of time tracking in today’s episode. While there are many metrics that can be used to track progress, set targets, or measure success, time tracking is both crucial and often overlooked. Find out why time tracking is a fundamental pillar of every successful business as Molly walks us through ideal tracking methods and how they help. Molly has divided time tracking into seven important steps to both understand time tracking and set your system up for maximum effectiveness. She talks in detail about each of the seven: tracking all business-related time, utilizing digital tools, dividing tasks into key business buckets, color coding, breaking tasks down to the granular level in tracking, and determining when and how the best work is done.Why bother time tracking if you have sales metrics? Why is time tracking necessary if targets are being hit? Those are exactly the kinds of questions Molly answers in this episode and her experience, advice, and step-by-step breakdowns of how tracking time benefits a business will convince anyone of its importance. Join Molly, then, to reassess existing time tracking methods or create efficient new ones based on her knowledge. __Contact Molly Beyer: MKBeyerBooks.comMKBeyerConsults.comFacebook: MK Beyer Books—

  31. 2

    Financial Foothold: Navigating Small Business Fiscal Cliffs

    Molly Beyer took us on a journey through a foreign land in the last episode but in this episode, we’re going to climb a mountain with her. She shares eight basic steps that are necessary in starting to build a successful business. And the steps are remarkably similar to preparing to climb a mountain. Both endeavours require careful thought and planning, as Molly explains. The eight steps set us up for business success. Step one, build up the basics. Step two, pick a target. Step three, get some training. Step four, build a solid plan. Step five, outfit your operation. Step six, prepare for complications. Step seven, plan, plan, plan. And step eight, build slowly. What do these mean for a business? How do we apply them? What sorts of documentation and knowledge do we need? Join Molly to learn the answers to every question that comes to mind about the steps. She explores the meaning behind each one and how it affects the foundation of a business. Ensuring that preparations are made with forethought and in a specific order will give our businesses a better chance at success. And they allow us to pour resources into the right places and not drain funds and energy on things that aren’t needed until our business is off and running. Resources in this episode:Resource Guide For New Business Owners & Independent Contractors__Contact Molly Beyer: MKBeyerBooks.comMKBeyerConsults.comFacebook: MK Beyer Books—

  32. 1

    Business Plans as a Roadmap to Success

    Host Molly Beyer talks about the necessity of creating a solid business plan in this episode. Likening owning a business to being a traveller in a foreign land, a map is the key to success on the journey. A business plan is exactly that: the map of how to navigate our business to success. Molly walks us through the first questions to answer that define our businesses.Molly acknowledges that different types of business plans cater to different goals. A traditional plan with data and financial projections is vital when we’re seeking financing or funding, but a lean startup plan can accommodate some of the information in the traditional plan in a less in-depth, more story-based way. The main structure of defining a business, however, remains comparable.Join Molly to learn exactly what the executive summary and market analysis portions of a traditional business plan examine. This information is the minimum of what we should know before starting a business. Molly walks through the first eight questions in the business plan questionnaire provided with the episode, explaining what they ask and how she answered for her own business as a demonstration of what we need to know. This is vital information for any business owner looking to start or revise the goals of their business.Resources in this episode:Business Plan Questionnaire__Contact Molly Beyer: MKBeyerBooks.comMKBeyerConsults.comFacebook: MK Beyer Books—

  33. 0

    What is Success?

    Host Molly Beyer welcomes us to The Ambiguous &: Business Basics and Beyond podcast in this inaugural episode. Molly breaks down the definition of success in her signature frank and holistic conversation style, exploring the differences between each individual’s idea of success. Through sharing part of her own life and business journey with us, Molly introduces us to the idea that success is truly fluid.The goals we set for ourselves that define what success means to us do not always stay in place. The goalposts can move as life happens to us and we may have to alter our perception of what we want from our business or career. Molly’s journey through unexpected job loss, health challenges, and family priorities redefined her original imagining of how her life would turn out and it’s through this insightful lens that she discusses why we need to be flexible in outlining our success goals. Join Molly as she shares the struggles that shifted her career path, the goals she started with versus the goals she has now, and why defining success fluidly allows us more happiness as life unfolds. She challenges us to answer questions about our own business goals and views on success in this thought-provoking first episode. —Contact Molly Beyer: MKBeyerBooks.comMKBeyerConsults.comFacebook: MK Beyer Books—

  34. -1

    Trailer - The Ambiguous &: Business Basics & Beyond

    Business success is dependent on a solid financial foundation & success looks different to everyone & there is a lack of equity of access to resources and information for small business owners and independent contractors & there is a societal narrative making us believe “balance” is our ultimate goal & … There are so many “&”s that impact being your own boss. Let’s have some frank discussions on the basics of business with a holistic focus on everything that helps business owners define and find success.Contact Molly Beyer: MKBeyerBooks.comMKBeyerConsults.comFacebook: MK Beyer Books

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ABOUT THIS SHOW

Business success is dependent on a solid financial foundation & success looks different to everyone & there is a lack of equity of access to resources and information for small business owners and independent contractors & there is a societal narrative making us believe “balance” is our ultimate goal & … There are so many “&”s that impact being your own boss. Let’s have some frank discussions on the basics of business with a holistic focus on everything that helps business owners define and find success.

HOSTED BY

Molly Beyer

Frequently Asked Questions

How many episodes does The Ambiguous &: Business Basics & Beyond have?

The Ambiguous &: Business Basics & Beyond currently has 34 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.

What is The Ambiguous &: Business Basics & Beyond about?

Business success is dependent on a solid financial foundation & success looks different to everyone & there is a lack of equity of access to resources and information for small business owners and independent contractors & there is a societal narrative making us believe “balance” is our ultimate...

How often does The Ambiguous &: Business Basics & Beyond release new episodes?

The Ambiguous &: Business Basics & Beyond has 34 episodes. Check the episode list to see recent publication dates and frequency.

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Who hosts The Ambiguous &: Business Basics & Beyond?

The Ambiguous &: Business Basics & Beyond is created and hosted by Molly Beyer.
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