The Call Box Podcast

Celebrate our nation's 250th birthday this Fourth of July safely! Find out more from Phoenix Fire Cpt. Rob McDade & Phoenix Police Lt. Brian Rimsza as they discuss fireworks and a change in city ordinance with co-hosts SrPIO Jon Hansen & Lt. Vince Lewis. Visit phoenix.gov/celebratesafely. 

Summer break is in full swing, and e‑bikes are once again becoming a growing concern in our community. In this episode of The Call Box, we break down what you need to know about e‑bike laws and safety. Plus, we spotlight one of our ongoing cold cases with insight from Silent Witness. Tune in to stay informed and help keep our neighborhoods safe.

"Did you know you can be eligible for a reward by submitting anonymous crime tips to Silent Witness? This week on The Call Box Podcast, Silent Witness Program Coordinator and Phoenix PD Public Information Officer Jen Zak talks about open cases impacting our community."  

Did you know you can be eligible for a reward by submitting anonymous crime tips to Silent Witness? This week on The Call Box Podcast, Sergeant Jen Zak talks about open cases impacting our community.  

Want to make your property safer? Join hosts Vince Lewis and Rob Scherer as they sit down with Sergeants Lorraine Fernandez and Jen Zak to discuss Crime Prevention Through Environmental Design (CPTED)—a smart approach to reducing crime by shaping your surroundings. ✅ Learn practical tips ✅ Understand CPTED principles ✅ Protect what matters most Tune in and start safeguarding your space today!

"In May, we celebrate mothers and honor National Peace Officers Day. PIO Jen Zak joins hosts Sgt. Rob Scherer and Lt. Vince Lewis on The Call Box to reflect on both."

CSI: TV vs reality. Our newest Crime Lab Administrator Ben Swanholm joins co-hosts PIO Sgt. Rob Scherer & Lt. Vince Lewis to discuss.   

Join Silent Witness for a night of Trivia and fundraising. Executive Director Johnny Martinez and program coordinator PIO Sgt. Jen Zak join host Lt. Vince Lewis with the details.

From the new Phoenix Police Headquarters at 100 W Washington St., our newest Senior Public Information Officer Jonathon Hansen shares some facts and history about the new and old PPDHQs with host Lt. Vince Lewis.

It's Telecommunicators' Week! We celebrate our Communications Operators, dispatchers and 911 operators. Our newest Police Administrator over the Communications Bureau, Alexandra Edwards joins co-hosts PIO Sgt. Rob Scherer & Lt. Vince Lewis to discuss.  

April is Autism Awareness Month. Local father & son, Matthew & Simon, share their experiences living and raising a loved one on the spectrum, joined by co-hosts PIO Sgt. Rob Scherer & Lt. Vince Lewis.

Lieutenant Vince Lewis and Jen Zak sit down with Police Administrator Amy Lundquist to discuss the Public Records Unit’s upcoming move to its new home at 100 West Washington. They explore what the transition means for staff, services, and the community.

Lieutenant Vince Lewis and Jen Zak sit down with Police Administrator Amy Lundquist to discuss the Public Records Unit’s upcoming move to its new home at 100 West Washington. They explore what the transition means for staff, services, and the community.

Earn cash for anonymous crime tips to Silent Witness. Visit SilentWitness.org. Program Coordinator and PIO Sgt. Jen Zak joins host Lt. Vince Lewis to discuss open cases.

In honor of International Women’s Day, Sergeants Lorraine Fernandez and Jen Zak host a special Call Box takeover. They speak with Phoebe Crump about highlights from the Police Annual Awards Ceremony, then welcome Jeff Cichosz to discuss the department’s new E‑bikes and their impact on the community.

Do you have a spirit of service? Phx Police & Fire come together to host the 2nd annual Police & Fire Career Experience; Sat. Mar 7, 9a-12p at the Fire Academy. Phx Fire Cpt. Richie Robnett & Sr.PIO Stacie Hainke join co-hosts PIO Sgt. Rob Scherer & Lt. Vince Lewis to discuss.  

Phoenix Police Reserve officers volunteer their service as fully sworn peace officers almost everywhere on the Department, in addition to their day-jobs, family life, and community service. Reserve Assistant Chief Joe Klima shares more information about the Reserve Bureau with host Lt. Vince Lewis.

During this Valentine's season, we spotlight our relationship with the community which we cherish. Det. Trey Sueing with the Community Response Squad talks 1st amendment activities and the Police Chief's Advisory Boards with co-hosts PIO Sgt. Lorraine Fernandez & Lt. Vince Lewis.

Join Lieutenant Vince Lewis, PIO Sergeant Rob Scherer and PIO Sergeant Lorraine Fernandez as they break down the latest improvements in public safety, from modernized data systems and NIBRS compliance to innovative programs like Community Connect and behavioral health response. Learn how Phoenix Police is embracing transparency, technology, and community feedback to deliver the service our city deserves.

Join Lieutenant Vince Lewis, PIO Sergeant Rob Scherer and PIO Sergeant Lorraine Fernandez as they break down the latest improvements in public safety, from modernized data systems and NIBRS compliance to innovative programs like Community Connect and behavioral health response. Learn how Phoenix Police is embracing transparency, technology, and community feedback to deliver the service our city deserves.

Lieutenant Vince Lewis talks with Senior PIO Stacie Hainke about police recruiting, the application process, and career opportunities—both sworn and professional—at Phoenix PD. Learn what it takes to join the team and how the department is building a diverse workforce.

A recent change to Phoenix City Ordinance 36-128 no longer requires a warning by police before a citation can be issued for pedestrian violations like standing on a median. What does this mean for traffic and pedestrian safety? Lt. Seth Jahnke with the Vehicular Crimes Unit joins co-hosts PIO Sgt. Rob Scherer & Lt. Vince Lewis to discuss.

Want to make your property safer? Join hosts Vince Lewis and Rob Scherer as they sit down with Sergeants Lorraine Fernandez and Jenn Zak to discuss Crime Prevention Through Environmental Design (CPTED)—a smart approach to reducing crime by shaping your surroundings. ✅ Learn practical tips✅ Understand CPTED principles✅ Protect what matters most   Tune in and start safeguarding your space today!

As 2025 draws to a close, Police Chief Matt Giordano reflects on his first 100 days in office with host Lt. Vince Lewis.

As 2025 draws to a close, Police Chief Matt Giordano reflects on his first 100 days in office with host Lt. Vince Lewis.

Getting you the right resource for your unique emergency, our communications operators ask detailed questions upfront when you call 911. Police Administrator Allie Edwards discusses the details with cohosts PIO Sgt. Lorraine Fernandez & Lt. Vince Lewis.  

Celebrate Safely this holiday season. Learn which fireworks are legal. Remember, celebratory gunfire is illegal and deadly. Lt. Brian Rimsza discusses more with co-hosts PIO Sgt. Jen Zak & Lt. Vince Lewis.

If you or someone you know is in danger of domestic violence, call (800) 799-SAFE (7233). Family Advocacy Center Supervisor Michelle DeAlba talks with co-hosts PIO Sgt. Rob Scherer & Lt. Vince Lewis about DV services.

This week we discuss holiday safety; how to stay vigilant, courteous, and spirited during this holiday season. PIO Sgts. Lorraine Fernandez & Jen Zak join co-hosts PIO Sgt. Rob Scherer & Lt. Vince Lewis to discuss.

This week we discuss holiday safety; how to stay vigilant, courteous, and spirited during this holiday season. PIO Sgts. Lorraine Fernandez & Jen Zak join co-hosts PIO Sgt. Rob Scherer & Lt. Vince Lewis to discuss.

Increased transparency through reduced visibility? Let us explain. To address a backlog of publicly released videos, Phoenix Police will join other Valley agencies by adding an initial medium blur to the video, thus getting it to you sooner. Revised requests for specific sections will then have standard redaction. Police Administrator over the Public Records & Services Bureau Amy Rundquist joins co-hosts PIO Sgt. Jen Zak & Lt. Vince Lewis to discuss.

We thank our US Veterans serving at home and abroad for their service. This week, US veteran and PIO Sgt. Brian Bower joins fellow veterans currently serving the Phoenix Police Department to discuss. 

Do you know which movie supposedly ended the film career of the Phoenix Police Department? Phil Bradstock from the Phoenix Film Office joins co-hosts PIO Sgt. Brian Bower & Lt. Vince Lewis to discuss movies filmed or set in Phoenix.

What is “de-escalation” in the context of modern policing? Lt. Brian Coudret with the Force Evaluation & Review Unit joins co-hosts PIO Sgt. Rob Scherer & Lt. Vince Lewis to discuss.  

Crisis Intervention Training is about getting the right resources to those in crisis. Find out more about the program and the role of police from Det. Sabrina Taylor as she joins co-hosts PIO Sgt. Rob Scherer & Lt. Vince Lewis.

Your input helps to shape Phoenix Police policy. Find out how to review and comment on draft policies. Sgt. Chris Berrelleza joins co-hosts PIO Sgt. Rob Scherer & Lt. Vince Lewis to discuss.

Online school threats are no joke—even today. Students are still being arrested, and parents can be held financially responsible for thousands of dollars. The Phoenix Police Department continues to take every school threat seriously, with each case thoroughly investigated. In this episode, originally aired on September 29th of 2024, Sgt. Kane Kimble from the Violent Crimes Bureau joins host Lt. Vince Lewis to discuss why this issue remains just as critical now as it was then.

"Let's talk traffic and patrolling on a motorcycle with Ofc. Adam Gjelhaug. He also discusses competition riding with host Lt. Vince Lewis. "

Breaking bread & building bridges with the community. We learn about the Community Response Squad from Det. Trey Sueing, as well as his history growing up in South Phoenix, along with co-hosts PIO Sgt. Lorraine Fernandez & Lt. Vince Lewis.  

This week, we discuss updates on the Road to Reform along with information on the Silent Witness program with co-hosts PIO Sgt. Brian Bower and Lt. Vince Lewis.  

It's a Call Box Takeover for Women in Law Enforcement Day (Sept. 12, 2025). Co-hosts PIO Sgts. Lorraine Fernandez & Jen Zak are joined by Academy Sgt. Melissa Soliz, Bomb Squad Det. La'Teana Heuer, and Patrol Ofc. Annie Batway to discuss a little history and their experiences on the job. 

"Our 43rd historical memorial marker for Fallen Officer Zane Coolidge will be located on McDowell Road, just east of 16th Street to commemorate his ultimate sacrifice when he gave his life in the line of duty on September 6, 2024, to protect Phoenix. Police Chaplain Jim Williams joins co-hosts PIO Sgt. Rob Scherer & Lt. Vince Lewis to discuss."

“We talk recruiting numbers and incentives with PIO Stacie Hainke and Sgt. John Childress from the Employment Services Unit.”

Newly appointed permanent Phoenix Police Chief Matt Giordano introduces himself to the community and the media during a recent press conference. Host Lt. Vince Lewis walks you through some of the questions and answers.

“Welcome to The Call Box. It’s where you go for police info. On our first episode, we interview Police Administrator Allie Edwards who runs the Communications Bureau, the home of our 911 call takers and dispatchers inside the brand new Police HQ.”  

"Back to School" means more students, school busses, and bicycles around cars. Find out the rules regarding school zones, crosswalks, and how to stay safe on the road during this busy time of year. Motor Sgt. Justin Wood and Ofc. Steve Reeves from the Traffic Safety & Education squad join host Lt. Vince Lewis to discuss.

"Report, Don't Re-post" online school threats. Find out why it's important not to re-post online threats. Assaults Sgt. Kane Kimble joins co-hosts PIO Sgt. Rob Scherer & Lt. Vince Lewis to discuss.

Scan the street for wheels & feet! It's back to school time. Watch out for pedestrians, cyclists, and new drivers. PIO Sgts. Lorraine Fernandez & Brian Bower join co-hosts Sgt. Rob Scherer & Lt. Vince Lewis to discuss.

"Organized retail crimes...". Find out what goes into these large scale investigations. Detectives Mark Holtzen and Jacob Kellander join cohosts PIO Sgt. Rob Scherer and Lt. Vince Lewis to discuss.

Hosts Vince Lewis and Rob Scherer sit down with PIO Brian Bower to discuss Monsoon Safety.