The CX Breakroom podcast artwork

PODCAST · business

The CX Breakroom

Welcome to The CX Breakroom, Infobip’s podcast where we step away from the slides and talk about what’s really changing in customer experience.Each month our host, Kim Johal, sits down with industry leaders from across Europe, Africa and the Middle East, to unpack the big shifts shaping the industry, from agentic AI to the realities of running modern customer engagement.If you want real‑world conversations about everything CX, subscribe to join us in the breakroom for your monthly CX reset.

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ABOUT THIS SHOW

Welcome to The CX Breakroom, Infobip’s podcast where we step away from the slides and talk about what’s really changing in customer experience.Each month our host, Kim Johal, sits down with industry leaders from across Europe, Africa and the Middle East, to unpack the big shifts shaping the industry, from agentic AI to the realities of running modern customer engagement.If you want real‑world conversations about everything CX, subscribe to join us in the breakroom for your monthly CX reset.

HOSTED BY

Infobip

Produced by Earworm Agency

Frequently Asked Questions

How many episodes does The CX Breakroom have?

The CX Breakroom currently has 0 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.

What is The CX Breakroom about?

Welcome to The CX Breakroom, Infobip’s podcast where we step away from the slides and talk about what’s really changing in customer experience.Each month our host, Kim Johal, sits down with industry leaders from across Europe, Africa and the Middle East, to unpack the big shifts shaping the...

How often does The CX Breakroom release new episodes?

The CX Breakroom is no longer actively publishing new episodes, but the existing catalog remains available.

Where can I listen to The CX Breakroom?

You can listen to The CX Breakroom on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.

Who hosts The CX Breakroom?

The CX Breakroom is created and hosted by Infobip.
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