The DigIn Podcast

Daniel Herrington, chief AI officer at The Zebra, explains how this new role helps insurers integrate AI across their processes and departments.

Capgemini's Samantha Chow looks at the future of life insurance and how the customer experience and coverage itself will continue to evolve.

 Bill Martin, president and CEO of Plymouth Rock Assurance, addresses why legacy insurers are the best insurtechs.

Michelle Worrall, Global Director of Insurance Product for Resilience, focuses on AI and data privacy, its impact on cybersecurity, and  the implications of AI legislation.

Michelle Buswell, COO of Legal & General America (LGA), discusses market growth and focusing on digital transformation.

Sarah Thompson, head of cyber, North America, for MSIG USA, discusses the evolution of cyber insurance, managing third-party risks and more.

Andy Moss, CEO of SEND, looks at the evolving role of AI in the insurance industry and the future of the insurtech landscape.

INSTANDA CEO Tim Hardcastle shares some of the lessons he's learned from launching an insurance technology firm.

Digital Insurance speaks with Rob Evans, director, claim process technology at Broadspire, about how technology is being deployed in workers' compensation.

Lee Elliston, chief operations officer - claims and UK for Aspen Insurance, examines how AI, data and other technologies are changing insurance claims.  

Astrid Malval-Beharry discusses the value of partnerships between carriers and insurtechs, and growth opportunities in today's technology market.

An increase in significant weather events requires a proactive approach to mitigate risks and help customers find coverage. Nikki Devlin, CEO and co-founder of RIC, discusses how policyholders can use parametric insurance to recover from extreme weather events.

Cayce Lynch and Bob Tyson of Tyson & Mendes will discuss the implications surrounding the rise in nuclear verdicts and the legal impacts associated with the increased use of emerging technologies like AI.

Jennifer Wilson, cyber leader at Newfront, explains  how AI is changing the risk landscape for businesses and its impact on the cyber insurance space. 

Valkyrie Holmes, co-founder and CEO of Faura, discusses how AI and analytics are helping carriers identify and manage weather risks.

Owen Williams of Plymouth Rock Assurance explains how the company is taking a proactive perspective to its adoption of IoT technology for homeowners.

Dr. Bradley Heltemes, VP and medical director of R&D at Munich Re Life US, and Dr. Tim Meagher, Vice President and Medical Director Munich Re, Canada (Life) provide insights on how AI and technology are playing a more prominent role in the life insurance sector and improving patient outcomes related to cancer.

Jamie Warner of Plymouth Rock Assurance focuses on the use of data and technology in the insurance space, and the STEM job opportunities available for today's graduates.

Dave Cunningham, senior case manager for Alvaka shares insights on ransomware attacks, how to avoid them and what victims should do if they are targeted.

Brett Laker, head of North America for UnderwriteMe focuses on trends he's seeing for 2025 and how AI will empower underwriters with data for faster decision making.  

Prudential's Bob Bastian looks back on the company's 150-year history and focuses on the opportunities ahead for the insurance industry.

Joan Woodward, president of the Travelers Institute discusses the shifting dynamics of the modern workplace and the importance of focusing on our mental well-being.

Mark Debus, clinical manager of behavioral health at Sedgwick shares how disasters like the California wildfires affect the mental health of first responders, residents and others involved in the massive loss.

Carol Laufer, North American Head of Liability at Allianz Commercial focuses on three major risks that have affected the insurance industry and three to watch in 2025.

Mark Debus, clinical manager of behavioral health at Sedgwick shares how social media and other technologies are affecting our mental health in today's world.

Christa Johnson, Team Lead - Cyber at Gallagher Bassett, addresses changing cyber risks and highlights new risks to watch.

  Jason Turner, founder, president, and Chief Executive Officer of Venbrook Group, LLC, discusses the factors critical to a successful M&A integration.

Matt McGrillis, CPO and co-founder of insurtech SEND, discusses how carriers are using AI in the commercial insurance space.

Lee Ann Thigpen of Robins Kaplan examines how AI is affecting underwriting in the property & casualty space.

Amy Cooper, founder of RISE and VP of Carrier Practice at Gallagher Bassett discusses the importance of attracting the next generation to the insurance industry.

Andy Watts, business development director for INSTANDA, explains embedded insurance and why its popularity is growing.

Howard Altschule, CEO of Forensic Weather Consultants discusses the current hurricane season and how technology is changing the ability to predict weather events.  

Bryan Davis, EVP and head of VIU by HUB shares how brokers are utilizing technology and details its impact on the customer experience. 

Lee Elliston, Chief Operating Officer/Group Claims for Aspen Insurance provides a global perspective on the adoption and utilization of technology in the claims process. 

Ken Kinard, founding partner, RKE Partners, shares insights on the power and importance of coaching in the workplace.  

Jess Keaney, chief product & technology officer of Duck Creek, discusses how technology is making the insurance process more transparent and even more empathetic for policyholders   

Garret Gray, president of Global Insurance Solutions at CoreLogic discusses the role of artificial intelligence and its impact across the insurance ecosystem.

A host of factors have affected our daily work lives, but the recent pandemic changed how and where we work. Ken Tolson with Crawford & Company discusses the talent challenges and how to succeed in a new environment.

Insurtech is having a major impact on life insurance, allowing agents to bind policies faster and more accurately. Bethany Jansen, strategic technology program manager at American Family Insurance and a Women in Insurance Leadership NEXT honoree, discusses how insurtech is changing life insurance.

Allison Arzeno of Assurance IQ A shares how GenAI is affecting the insurance process, and discusses job opportunities in the industry and the increased role of technology.

A conversation with Kathy Kranz, vice president and chief financial officer of Pinnacol Assurance on workers' comp insurance for small businesses.

The DigIn podcast returns on every other Wednesday featuring conversations with industry leaders on insurtech usage, AI, the talent shortage and much more.

Like in the industries its reporters cover, the lack of Black representation in business and financial media has created blind spots. Predominantly white newsrooms often miss stories about systemic racism or fail to reach an audience of more than one demographic.  In the wake of this summer's Black Lives Matter protests, there are serious implications for financial services, the reporters covering them — and an emerging group of professionals creating their own media. What can journalists like us learn from these Black voices?

Asset and capital allocations often exacerbate systemic racism across the financial services in some surprising ways. Innovators in the fields of asset management, banking, impact investing and pensions suggest there are also many ways to disrupt the cycle. Shifting the flow of capital could help reduce or eliminate institutional barriers and racial discrimination.

The lack of Black representation in the financial services stems from two interconnected problems. Black professionals face significant hurdles once they break into the industry. And the presence of nearly 175,000 Black financial professionals displays that their widespread absence at the upper executive ranks isn't a product of there being an insufficient talent pool. 

Racism at the branch and in the workplace makes it harder for Black Americans to gain access to financial services. In the second episode of the Access Denied podcast, innovators and researchers from the fields of human resources, banking and wealth management explain how industries leave people out — and what needs to be done to change it.

In this featured episode from the Arizent special series, net worth disparities and the roles housing and mortgage discrimination play in Black homeownership show how it's impossible to close the gaps without eliminating racism.

The pandemic allowed Argo Group to ramp up an already evolving IT and digital organization, Jeff Strohschein, SVP and Global CIO, tells the podcast this week.

In the post-COVID-19 era, IA Capital's Andy Lerner anticipates more investment in low-touch capabilities that allow insurers to acquire customers less invasively.

Deloitte's Gopi Billa joins the show to talk about what the insurance workplace will look like as COVID-19 restrictions are lifted and carriers make choices about their workforce.