The Missing Ingredient

Brandie Miller and Will Miller are the Co-founders of Mochi Love, a company expanding how mochi shows up in grocery stores with fresh, non-ice cream formats and upcoming shelf-stable products. Brandie is a 17-year CPG veteran recognized as a Supermarket News Disruptor and Progressive Grocer Top Woman in Grocery, known for spotting trends and building retail-ready brands. Will, with a background in engineering, tech, and operations, brings a systems-driven approach to scaling the business and integrating tools like AI into operations. Together, their complementary skill sets and shared passion for innovation have helped Mochi Love carve out a unique position in modern snacking. In this episode… Building a food brand is rarely just about the product. It's about timing, intuition, and the willingness to bet on something people don't realize they want yet. So what happens when experience meets experimentation at the dinner table? According to Brandie Miller and Will Miller, success comes from creating products that surprise and delight while building the systems needed to support growth. As experienced operators across retail, supply chain, and technology, they combine creative intuition with operational discipline. They emphasize testing where a product fits in-store, working within existing retail systems, and prioritizing quality to drive repeat purchases. Will focuses on building systems that support scale, while Brandie highlights the importance of treating retailers as true partners to unlock long-term growth. Together, their approach shows that balancing experimentation with structure is the key to building a scalable business. In this episode of The Missing Ingredient, CJ Bruce is joined by Brandie Miller and Will Miller, Co-founders of Mochi Love, to discuss building a modern mochi brand from the ground up. They break down how their complementary skill sets shape the business, why merchandising next to sushi unlocked early growth, and how they approached manufacturing for quality at scale. Brandie and Will also talk about navigating supply chain challenges and using AI to streamline operations.

Jeff Smith is the Co-founder and CEO of JS2 PR, a Los Angeles–based agency specializing in branding, public relations, and communications for food, beverage, and hospitality brands. With more than 30 years of experience, Jeff has helped launch and grow some of the nation's most recognized consumer brands, including Starbucks, Jamba Juice, Arclight Cinemas, and Whole Foods Market. Known for his results-driven leadership and "whatever it takes" approach, Jeff has built a team with deep industry expertise, helping clients earn meaningful media coverage and long-term brand visibility. In this episode… Great PR isn't about blasting messages into the void; it's about knowing exactly what story deserves to be told and when. In a world flooded with content, what actually makes people care enough to pay attention? For Jeff Smith, a seasoned communications strategist, the key lies in relevance, relationships, and timing. He believes that strong PR comes from deeply understanding your brand's story and aligning it with what's already happening in culture, media, and consumer behavior. From tapping into seasonal trends to creating moments around launches, anniversaries, or even "National Food Days," Jeff emphasizes that the best stories aren't forced — they're discovered and shaped with intention. Ultimately, great PR isn't just about getting coverage; it's about building sustained visibility that compounds over time. In this episode of The Missing Ingredient, CJ Bruce is joined by Jeff Smith, Co-founder and CEO of JS2 PR, to discuss mastering PR in the food and beverage industry. Jeff breaks down how to generate ongoing story hooks, balance earned media with influencer strategy, and measure PR ROI beyond vanity metrics. He also shares advice on preparing your brand before hiring a PR firm.

CJ Bruce is the Founder and CEO of The Missing Ingredient, a marketing agency dedicated to helping food and beverage brands grow through performance marketing, brand building, influencer partnerships, and AI-driven strategies. Under his leadership, The Missing Ingredient has helped brands 5x their sales over five years, and CJ himself is recognized for building marketing systems that drive measurable results and long-term impact. With a background in film, political science, and hands-on culinary experience, CJ brings a unique, creative perspective to food and beverage marketing.  In this episode… Great food brands rarely scale on taste alone. Behind the scenes, growth often comes down to understanding what the data is quietly revealing about customers, channels, and timing. So how do successful brands turn marketing data into real-world momentum? According to CJ Bruce, a marketing strategist focused on scaling food and beverage brands, the answer starts with grounding every decision in data. He explains that effective campaigns begin with deep audits of existing marketing data, competitor activity, and consumer trends before testing ideas in the market and iterating based on real results. That process often uncovers surprising insights, like micro-influencers outperforming massive creators or simple user-generated content beating expensive productions. The lesson is clear: data doesn't just guide marketing decisions, it constantly reshapes them.  In this episode of The Missing Ingredient, CJ Bruce is interviewed by Chad Franzen of Rise25 to discuss scaling food brands through data-driven marketing. He explains how marketing audits and competitor analysis shape strategy, why micro-influencers often outperform larger creators, and how storytelling and performance marketing work together to drive growth. CJ also talks about using AI to streamline marketing workflows and unlock new creative opportunities.