The OKR Podcast

Lisa Om of USDM Life Sciences shares where and how to start on the AI journey – and why you need to start now if you haven't. She talks about the rising importance of clarity, focus, alignment and iteration in the age of AI and why WorkBoardAI helps her achieve it.

Imagine everyone rating internal meetings as a 10 out of 10?  That's exactly what Pax8 has done using OKRs that clarify direction, the L10 meeting framework to structure and focus discussions, and WorkBoard to eliminate unnecessary meetings and follow through from the important ones.  It's simplified work and freed up the Pax8 global workforce; hear Strategic Initiatives Manager Rory Thompson's playbook in this podcast.

In this episode, Milan Červenka, Product Line Lead of Strategic Management at MSD, shares what it takes to modernize strategy execution across a 130-year-old, 75,000-person enterprise. He offers a candid look at the real costs of fragmented OKR practices across the organization, and how the pivotal shift to a single system with WorkBoard is enabling teams to execute the strategy with confidence and consistency. Milan outlines how standardized data, transparent outcomes, and streamlined operating rhythms are strengthening alignment, accelerating decision velocity, and enabling teams across continents to focus on the work that drives impact.

In this episode, Deidre sits down with AssetMark CEO Lou Maiuri to discuss the CEO as pace setter, setting ambitious goals, and adapting strategic priorities quickly in a hyper dynamic world.  Hear the role honest conversations have in accelerating results, how Lou uses WorkBoardAI himself, and how AI enables their team to reach higher.

In this episode recorded live at Accelerate 2025, AO Smith CEO Steve Shafer joins Deidre Paknad to discuss how leaders keep strategy moving when markets shift faster than traditional planning cycles. Steve shares how he connects long-range goals to quarterly OKRs and how WorkBoard supports his teams in staying aligned and focused. From adjusting priorities to using real-time execution insights, this conversation offers a practical look at keeping strategy current and actionable.

CEO and Co-founder Deidre Paknad and Sameera Moinpour, Global VP Customer Success & Services, give a debrief from WorkBoard's Fall Executive Advisory Board session with the CEOs of AO Smith and Aprimo, Chief Product Officer of DaVita, Chief Operations Officer of 8x8 and Chief People Officer of Q2 Inc.  They asked these execs for their success models, shared the failure patterns and got their advice on how to help more executives succeed at their strategy execution ambitions.

Recorded live at WorkBoard’s Accelerate 2025 conference, this episode covers how organizations have matured their approach to OKRs, strategy execution and the connection with individual performance over the past few years and what's changing next. With startling stats on AI use today and the pace of change, WorkBoard CEO and co-founder Deidre Paknad paints a vivid picture of how AI is radically improving strategy execution and how you can take full advantage of it.

Sam Wilson, CEO of 8x8, discusses strategy execution and why WorkBoard is essential to his success.  He shares how they thread long range strategy to current quarter strategic priorities and OKRs, to the operational meetings and 1on1s that move people and decisions forward.  For Sam, WorkBoard is to strategy+execution what Salesforce is to sales, Workday is to HR, and NetSuite is to finance – the essential system and foundation for driving transformational strategy achievement.

Deidre Paknad, CEO of WorkBoard, shares how the company runs its business using its own platform. She outlines the full operating rhythm—from long-range strategy and quarterly OKRs to weekly scorecards, leadership ‘deep thinks’, and cross-functional reviews. Hear how AI helps the team move faster, stay aligned, and focus on what matters most.

Harry Blease from British telecom giant Virgin Media O2 started with the “why” of OKRs as the foundation for his implementation. He anchored on what leaders hoped to accomplish with OKRs – alignment, accountability, transparency – and then focused on making it very simple for teams to engage and reap the benefits. This powerful combination of purpose and simplicity led to fast wins including transparency on what teams are trying to achieve in the quarter and more honest conversations about challenges.Are you in the UK? Join fellow WorkBoard users in London on May 15th for a networking meetup and happy hour!

Jaclyn Pedersen, Director of OKR Strategy and Alignment at GHX, lays out how she's improving alignment and execution in 2025, from strategy execution workshops with cross-functional VPs, to really intentional retrospectives focused on learning and actually making changes, to making accountability easier for everyone.  She shares her secrets to getting everyone to embrace her OKR practices and being of real value to the CEO.  Don't miss this episode - it's overflowing with ways to raise your impact this year!

Bharath Oruganti, EVP at Q2 Inc, has a real drive for leadership excellence.  Changing his management model and cadence, he's eliminated any confusion about the strategic priorities, simplified work for his team, and ensures he spots risks to those priorities in less than a week to maximize his outcomes. Hear his leadership epiphany and the high functioning operating rhythm that is propelling his organization's success.

Deidre shares her thoughts on OKRs to kick off 2025 and get dialed in on the victories and advantages we want to create at our companies this year.  They're powerful drivers of peak enterprise performance, but can be a double edged sword if you're over-zealous.  She hits all the “versus” topics – strategic change vs BAU, KRs vs KPIs, outcomes vs outputs – suggesting we replace “versus” with “and” to stay true to first principles and continuous improvement rather than grasping for rigid second principles or false perfection over real progress.

Guest Alexis Kearns, Chief People Officer at GHX, shares her approach to OKRs and performance management, the hard conversations, team OKRs and effective managers, and the CEO-CHRO partnership.  She starts with first principles to authentically elevate performance, with healthy respect for the worthy but difficult work of managing people and teams.

This episode features a fireside chat with Aprimo CEO Erik Huddleston about the importance of a structured operating model for driving strategic execution, recorded live on stage at the 2024 Accelerate Conference.  Read Deidre's companion blog article on driving peak performance with operating rhythm and rigor.

In this episode, Deidre Paknad sits down with Tina Murphy, CEO of GHX, to discuss the potential of genAI as a transformative force to accelerate GHX's mission of providing affordable quality healthcare. They discuss the challenges and opportunities of adopting AI, addressing employee fears, and fostering AI fluency within the organization, as well as the broader implications of AI in driving organizational efficiency and innovation.

Tiffany Christner, Chief of Staff - Cloud Platform and Engineering at Boeing discusses how WorkBoard, the OKR framework, and consistent operating rituals create a safe space for her organization to collaborate on driving aspirational outcomes.

Deidre shares her own operating rhythm including defining strategic ambitions, orchestrating execution, setting the pace, and managing the awkward pauses that drive great performance. Setting OKRs is the easy part, driving the execution drumbeat is the real work and the real win!

As the VP of Execution and Transformation in the Office of the CEO at VMWare, Joel Neeb led the operating model transformation with stellar results. In this episode, Joel and Deidre talk about better alignment between CEOs and CHROs and the power of managers in the middle to unlock strategy achievement.

Your CEO wants a performance culture, but are your managers prepared to be effective in a super dynamic world? In this episode, WorkBoard CEO Deidre Paknad shares what’s changed and the signs that your managers may not be prepared to succeed.

Sooner Safer Happier author Jonathan Smart joins Deidre to talk new ways of working, minimizing time to learning, and maximizing time to value. Don't miss this excellent discussion on value streams and OKRs and why this pivot is important now. (Learn more in Jonathan's book, Sooner Safer Happier: Antipatterns and Patterns for Business Agility.)

Strategy execution is much harder now. The tried-and-true management models that drove your success for the last two decades may not get you where you want to go in the next 5 years. In this episode, WorkBoard CEO Deidre Paknad and VP of Customer Success Sameera Moinpour discuss their learnings about how successful companies executed their strategies and transformations in 2023, and make predictions about what the journey will look like going forward.

3M President Steve Shafer discusses the power of his forward-facing management model and the clarity, urgency, and focus it creates in his Automotive & Aerospace Division. He avoids the reactive trap that backward facing reporting and management cause and creates the conditions for success and simplicity.

In this episode, John Glander, Senior VP at JP Morgan Chase, and Duncan Hawksbee, Director of Strategic Execution at Trimble, sit down with WorkBoard CEO Deidre Paknad for a conversation before a live audience of strategy execution professionals at the Accelerate 2023 conference. Both share their organizations' very different OKR journeys and the profound insights they've gained on how to improve enterprise strategy execution. Their wide-ranging conversation covers why focus makes all the difference for a successful program, how one CEO's "rule of 3" made focus possible, and why leaders must adopt new strategy execution tactics before asking others to do so.

In this episode, WorkBoard CEO Deidre Paknad is joined by Patrick Thompson, former Chief Information & Digital Transformation Officer at Albemarle, for a special fireside chat live from Accelerate 2023. Patrick has played a pivotal role in building multiple Fortune 500 companies, most recently contributing to the tripling of revenues from $3B to $9B in just two years.If you've refreshed your strategy for the next year, it's time to be highly intentional about strategy execution, and this episode is not to be missed. Patrick shares the keys to the success of the last five Fortune builds, emphasizing the importance of incorporating both lead and lag metrics, along with maintaining alignment with a 52-week cadence to drive accountability.

In this episode, Deidre first discusses 4 common communication fails that undermine strategy operations leaders and executives and the simple word judo moves that work. Spoiler alert: "Do OKRs" is one of the biggest fails! She then zooms out to discuss how to communicate to mobilize people by meeting them where they are. Deidre provides a framework and guide based on your audience’s scope of responsibility and their change readiness which you can also read here. Knowing why people would change will help you communicate why they should change!

Bryan Hope, Director of Unified Communications & Collaboration at VMware, joins Deidre Paknad to discuss the importance of harmonizing Team and Personal OKRs for greater impact, why and how VMware is doubling down on Generative AI to increase productivity and automation for both employees and customers, and how an efficient operating rhythm is the most critical, and often overlooked, component of great strategy execution.

Summers Hutchings, Director of Product Delivery & Portfolio Management at CarMax, joins host Deidre Paknad to share how CarMax has leveraged OKRs to bring their corporate and product strategies to life, and emphasizes the importance of empowering cross-functional teams to solve problems and create great outcomes that are connected to the corporate strategy.

What every executive needs to know about OKRs: The power of learning and iteration and the 6 executive failure modes you can avoid from the outset. WorkBoard CEO and OKR Podcast host Deidre Paknad shares her expertise and advice on this podcast so you can gain the wisdom of hundreds of enterprises that have gone before you to elevate your strategy execution and OKR discipline.Download the companion slides.

Tarun Chopra, Vice President of Product Management, Data and AI at IBM, sits down with Deidre to explore the power of OKRs to build strategic clarity and cross-functional alignment in product orgs tasked with continuous innovation, why leaders must model the right OKR behaviors to drive accountability across the org, and the opportunity to use OKRs as a collaborative coaching tool.

Brianna Ringen, Director of Performance Management, Global IT & Digital Business Office at National Grid, sits down with Deidre to discuss how a single source of truth on strategy execution ‘make lives easier’ while increasing accountability, and the best practices National Grid adopted to implement WorkBoard and OKRs, drive fast adoption, and realize value in less than one quarter.

Jeff Gothelf, business agility and OKR framework expert, organizational designer, author and speaker, sits down with Deidre to share his unique approach to cultivating a product-focused mindset across large, complex enterprise organizations. Jeff uncovers how agile organizations that manage to outcomes are fundamentally in opposition to legacy, command and control leadership practices - and more importantly, how leaders can empower their people with the right framework for autonomy, discovery, and learning.Jeff’s Recommended Reads:Jeff Gothelf.com - BlogSense and Respond - Jeff Gothelf & Josh SeidenContinuing Discovery Habits - Theresa TorezLean UX - Jeff Gothelf & Josh Seiden

Anthony Coppedge, Principal Agile Digital Sales Global Transformation Lead at IBM, sits down with Deidre to share how he introduced OKRs across Sales and Digital Marketing to ensure the creation of customer value is the focus of every employee in the org, and why a self-directed culture is at the core of successful business transformations. Running his business on fact-based data enables Anthony to validate business goals, navigate with headlights, and inspire deep trust amongst his people.

Cindy Hoots, CIO at AstraZeneca sits down with Deidre to share her unique perspective on driving innovation at speed and scale. Cindy shares the importance of operationalizing the strategy and how it helped get everyone aligned and focused on outcomes.

5 ways OKRs go sideways and why. Tried OKRs and they didn't work or hearing that from a colleague? This podcast talks about why OKRs fail, the root issues, and gives a fresh perspective gaining their true value.

Cathy Benko, Former Vice-Chair and Managing Partner at Deloitte, shares her wisdom on the implications of the way we work and the steps leaders, CEOs, CIOs, and CHROs can take to prepare themselves and their organizations for a thriving and more resilient future.

This week, Deidre welcomes Vikas Butaney, Chief Product Officer and GM at Cisco. Vikas shares how Cisco implemented OKRs, the power of every employee being aligned on the mission, and advice for new business leaders who need to connect distributed teams.

Zendesk CIO Colleen Berbue says "it's just how we run the business" as she shares how OKRs flow into WorkBoard Biz Reviews and they ensure every major initiative has an OKR that clearly aligns to the company objectives. Teams, time, and effort align and they're building stronger accountability muscles as they grow from 6k people to 10k.

Margo Georgiadis, former president of the Americas at Google for 8 years, leads a master class for executives on why the choice of measures is really a strategic decision, and how clarity and alignment on the right measures are growth fundamentals. Her examples from leading Google's ad business and YouTube are priceless and her experience bringing OKRs to Ancestry.com as CEO and to 40-person startups is equally insightful.

Tina Murphy, President of GHX, joins Deidre for a discussion on the leadership lessons of 2021. She shares how GHX reset its operating rhythm from annual plans and QBRs to iterative OKRs and MBRs, and the power of purpose to galvanize greatness.

Hootsuite CEO Tom Keiser joins Deidre for a CEO to CEO chat on cohesion in chaos, the changing nature of connection and community, and leading the way forward in transformative times. Tom and Deidre first met when he was COO at Zendesk launching their OKR program on WorkBoard several years ago, and he brought it with him as he took the helm as CEO at Hootsuite.

Iterable's Chief Operating Officer, Jeff Samuels, and Chief of Staff, Nicole Watkins, join Deidre Paknad in this week's OKR Podcast to share how they are maximizing inflection points at their rapidly scaling company by accelerating lateral and vertical alignment and learning with OKRs and WorkBoard. For Iterable, using the OKR framework has had a significant impact on their ability to operationalize their strategy by providing each team with transparency, a real purpose, and meaning in their everyday work.

3M Automotive & Aerospace Division president Steve Shafer shares his observations on the potency of momentum to accelerate transformation and outcomes. It's hard to define, obvious when you see and when you don't have it -- but it's what winning teams have in common. Hear how Steve uses OKRs and a growth mindset to amplify his organization's best possible outcomes.  

Sameera Moinpour, VP - Strategic Services and Susan Mallaney, Manager - Strategic Services have coached thousands of product and engineering teams to great OKRs. In this podcast, they discuss common OKR questions, concerns, learnings and aha's, across many product and engineering organizations.  

Denise Kanfield drives the OKR and results program at Cisco. Before that, she was a business agility and transformation leader at Thomson Reuters for three years. Denise has done OKRs at three different companies, and she intentionally sought out a role to lead OKRs and results management. We sat down with her to tap the breadth and depth of her knowledge in the OKR space.  

I first met Rob when he was working with Cisco on their move to agile and I was working with them on the move to OKRs — peanut butter and chocolate! We discuss how strategy and execution improve and accelerate with these frameworks.

Erin talks about alignment and measurement muscle, how shared OKRs drive the One Microsoft vision, and why learning is the key to, well, everything.    

Tony Merritt talks about the cost of drift and the power of time and purpose to accelerate transformation. After more than two years with OKRs and WorkBoard, he shares how Secureworks shifted from reporting results to elevating them and how his team increased their own velocity.  What started as "ivory tower OKRs" in a spreadsheet has become a business and transformation accelerator.   

Artificial harmony leads to artificial alignment — hard discussions and risks are avoided, passive decisions are made and choices aren’t. Exec coach Jocelyn Kung offers simple steps leaders can take to create trust, healthy conflict and better outcomes.

Chris Cravens, former CIO of Zynga and Uber as well as former VP, Software Engineering for Splunk shares what he learned about OKRs from Zynga, his passion for clarity, and how servant leadership leads to better business outcomes. Chris is one of few people who has ridden three high growth rockets -- his lessons are worth learning, including how ruthless prioritization helps people thrive as fast growth companies scale.