The Parts + Labor Podcast

Welcome to your replenishment reality check. BOOK A CALL WITH US HERE!

When was the last time you made an intentional price increase in your salon? If you had to think about it… it might be time to take a closer look.In this episode, Alicia and Whitney dive into one of the most uncomfortable - but necessary - conversations in the beauty industry: raising your prices. While nearly every other industry adjusts pricing regularly to keep up with rising costs, many salons hesitate, hoping to absorb increases instead of passing them along. But the reality is, if your expenses are going up and your prices aren’t, your profit is quietly disappearing.They break down why price increases shouldn’t feel reactive or stressful, but instead be a strategic and intentional part of running a sustainable business. From product costs and inflation to the simple fact that even places like Dollarama (yes, the store with “dollar” in the name) have raised their prices, the message is clear: if they can do it, so can you.Alicia and Whitney share practical insights on how to evaluate when it’s time for a price increase, how often salons should be reviewing their pricing, and why waiting too long can hurt both your business and your confidence behind the chair.If you’ve been putting off raising your prices or aren’t sure where to start, this episode will help you rethink pricing as a normal, necessary part of running a profitable salon.BOOK A CALL WITH US HERE!

What if the real problem isn’t your pricing… but your financial clarity?In this episode, we’re joined by Erin from SOLO by Qnity, and we’re talking about the money conversations the beauty industry desperately needs.We cover:Why revenue isn’t the same as incomeThe biggest financial blind spots for solo stylistsHow knowing your numbers creates confidenceThe difference between being booked out and being profitableBOOK A CALL WITH US HERE!

What if some of the biggest beliefs in the salon industry are actually the reason so many salons struggle to stay profitable?In this myth-busting episode, you'll hear the most common pricing and backbar myths we hear from stylists and salon owners every day - and breaking down what’s really true behind the chair.From “product should always be included” to “waste is just part of the job,” we unpack the mindset shifts that can completely change the way you run your business.This episode is a must-listen if you want more clarity, more confidence, and pricing habits that actually supports a profitable salon. BOOK A CALL WITH US HERE!

We’re so excited to welcome Lacey Broocke to the podcast - Wealth Building Educator & Coach, public speaker, published author, and beauty & wellness entrepreneur. She’s also the co-author of Secrets of a Six Figure Stylist alongside Kylie Phillippi, and the founder behind Beauty Concierge.In this episode, Lacey shares what she’s learned from years of helping stylists and salon owners shift out of survival mode and into true business ownership. We talk money mindset, building sustainable income, and what it really takes to create long-term success in the beauty industry.This is a must-listen for anyone ready to price with confidence, grow smarter, and build a career that supports the life you actually want.🎧 Listen now and don’t forget to share it with your stylist bestie.BOOK A CALL WITH US HERE!

In this episode, we’re letting our customers do the talking.From clearer pricing decisions to increased confidence, profitability, and peace of mind, we’re reading real testimonials from salon owners and hairstylists who use SalonScale every day.If you’ve ever wondered what it’s actually like to implement SalonScale behind the chair or inside a salon business, this episode gives you an honest, unfiltered look at the results, the mindset shifts, and the moments that matter most.Because sometimes, the best proof isn’t what we say - it’s what our community experiences.BOOK A CALL WITH US HERE!

In this episode we look back at Alicias predictions for the industry from previous years and explore how they compare to where the industry is today. Which ones held true? Which ones shifted? What does that tell us about the year ahead?We share reflections, lessons and fresh insights as we look toward what 2026 might bring and how stylists and salon owners can prepare for the changes coming next.BOOK YOUR CALL WITH A SALONSCALE EXPERT HERE!

In this episode, we’re unpacking one of the salon industry’s most debated topics: product deductions. Are they fair? Are they outdated? And most importantly - is there a better way?We dig into what “fair” actually looks like when it comes to charging for color. Spoiler: it’s not a flat fee, it’s not a guess, and it’s definitely not coming out of a stylist’s paycheck.Join us as we break down:Why product deductions cause confusion and frustrationThe difference between charging fairly and charging blindlyHow usage-based pricing protects both stylists and clientsThe simple mindset shift that changes everything about salon profitabilityIf you’re ready to ditch deductions, embrace transparency, and price services with confidence, this episode is your new must-listen.START YOUR FREE 14-DAY TRIAL TODAY!

In this powerful and inspiring episode, we sit down with Megan and Brad, owners of Studio M Salon and Spa, who open up about the defining moment that nearly ended their business. Just six weeks away from closing their doors, and with 20 employees depending on them - they made the bold decision to transform the way they ran their salon.Megan and Brad share their honest, behind-the-scenes story of financial stress, tough conversations, and what ultimately became their turning point: implementing SalonScale. Hear how shifting to a data-driven approach helped them regain control of their numbers, rebuild profitability, and create long-term stability for their team.Whether you're a salon owner facing similar challenges or simply looking for a story of resilience and revival, this episode is a must-listen. Tune in to learn how Studio M went from the brink of closure to thriving again with clarity, confidence, and the right tools.START YOUR FREE 14-DAY TRIAL TODAY!

We had the pleasure of sitting down with one of our earliest adopters and one of the most inspiring leaders in the salon industry - Celene Dupuis from @revampyxe in Saskatoon, SK. 💫⁠⁠As a mentor with our friends at @highperformancesalon and award winning speaker, salon owner and coach, Celene knows what it takes to lead real change. In this episode, she shares how her team embraced SalonScale from day one. The challenges, the breakthroughs, and the culture shifts that came with transparent pricing and empowered leadership.⁠⁠🎙️ Whether you’re a salon owner or stylist that is ready to level up, this conversation will light a fire in you.⁠START YOUR FREE 14-DAY TRIAL TODAY!

In this episode, we explore what it truly means to own and operate a salon in the Great White North. From navigating the unique challenges of Canadian business regulations to embracing the tight-knit beauty communities across provinces, we uncover the realities and rewards of salon ownership in Canada.START YOUR FREE 14-DAY TRIAL TODAY!

What if breaking the “rules” is exactly what your business needs to thrive? Netflix was once known for being ad-free. Now, it makes millions from commercials. Uber promised no tipping. Today, tips are core to its revenue. Both giants pivoted when growth stalled, and customers stayed because the value was still there.In this episode, we draw a direct line from those shifts to the salon industry. Salon owners often resist passing color product costs to clients, fearing backlash. But just like Netflix and Uber, your guests will adapt when the value is clear. We’ll unpack why product costs should never come out of your pocket, how transparency builds trust, and why charging for product is not an “extra”, it’s the foundation of a sustainable, profitable business model.Tune in for a mindset reset that will challenge your assumptions, show you how to reframe the conversation with clients, and help you build a salon business that lasts.START YOUR FREE 14-DAY TRIAL TODAY!

Running a salon is more than creating great hair. It’s running a business. But do you really know what your business is costing you, or is it a guessing game year after year?START YOUR FREE 14-DAY TRIAL TODAY!

Salon culture looks a little different these days. With the rise of solo suites, hybrid models, and traditional commission salons all coexisting, many are wondering: is the culture we once knew gone for good? In this episode, we chat about how each model is shaping the future of salon culture, the pros and cons of each, and what it means for owners, stylists, and clients alike.✨ Ready to build a business model that actually works for you? Click the link in the show notes to get started with SalonScale today.START YOUR FREE 14-DAY TRIAL TODAY!

We’re asking the hard question: Are you actually making money—or just fully booked and burning out? We break down the difference between salon busyness and true profitability, uncovering where most owners and stylists get it wrong when it comes to pricing, expenses, and backbar usage. You'll learn how to assess your real profit margins, why being busy doesn't always mean you're successful, and what changes you can make today to stop leaving money on the table.Whether you're behind the chair or running the whole show, this episode will help you shift your mindset from hustle to healthy growth.PARTS+ LABOR 101 COURSESTART YOUR FREE 14-DAY TRIAL TODAY!BOOK A 1-1 DEMO HERE

It's about time we explore the major disconnect between how med spas and salons approach pricing—especially when it comes to variable costs like injectables vs. hair color. While med spas charge by the unit (think: 20 units of Botox = 20 units charged), many salons still guess or undercharge for the amount of color used.We break down the core pricing equation every salon owner should understand, discuss the most common pricing mistakes that are quietly killing your profits, and offer a better way forward: parts + labor pricing.You’ll learn:Why precision pricing = sustainable profitHow to navigate fluctuating product usageThe key to optimizing every service for maximum growthPLUS — don’t miss our free live webinar on August 11th, where we’ll walk you through exactly how to implement this model in your salon. This is your blueprint for pricing with confidence, boosting your bottom line, and finally saying goodbye to the guesswork.PARTS+ LABOR 101 COURSESTART YOUR FREE 14-DAY TRIAL TODAY!BOOK A 1-1 DEMO HERE

Do you get the feeling that your staff mixes extra bowls of color and "forgets" to ring it in? You’re not alone—and it’s costing more than you think. In this episode, Alicia and Whitney unpack four common (but totally fixable) reasons stylists avoid charging for that extra mix. We’re shedding light on the habits that sneakily chip away at a salons profits. Whether you're a stylist or a salon owner, this episode will have you rethinking your next formula top-up.PARTS+ LABOR 101 COURSESTART YOUR FREE 14-DAY TRIAL TODAY!BOOK A 1-1 DEMO HERE

In this episode, Whitney and Alicia welcome their very first guest to the podcast—Jason Everett, founder of High Performance Salon Academy (HPSA). Together, they dive into the Profitable Backbar Method—a powerful strategy that helps salon owners turn their backbar from a cost center into a profit driver.From real-world pricing tips to shifting your mindset around costs and leadership, Jason brings a fresh and motivating perspective on what it really takes to run a financially thriving salon. Whether you're a stylist, owner, or manager, this conversation is packed with practical advice and bold insights you don’t want to miss.PARTS+ LABOR 101 COURSESTART YOUR FREE 14-DAY TRIAL TODAY!BOOK A 1-1 DEMO HERE

From the wild idea that sparked it all to becoming a staple in salons across the world, SalonScale just turned seven! 🎉 In this special anniversary episode, Whitney and Alicia sit down to reflect on everything that’s happened over the past seven years—both in the beauty industry and behind the scenes at SalonScale.PARTS+ LABOR 101 COURSESTART YOUR FREE 14-DAY TRIAL TODAY!BOOK A 1-1 DEMO HERE

Running a salon can sometimes be about facing the hard truths. In this episode, we’re breaking down 6 tough pills to swallow that every salon owner needs to hear. From navigating price increases and stylist pushback to tackling expired inventory and inflation, we’re holding nothing back. If you’ve ever felt alone in the tough calls or second-guessed your leadership, this one’s for you. Because growth doesn’t happen without a few reality checks—and this episode is packed with them.PARTS + LABOR 101 COURSESTART YOUR FREE 14-DAY TRIAL TODAY!BOOK A 1-1 DEMO HERE

From roller sets and perm rods to balayage and backbar breakdowns—this week, Alicia and Whitney take you on a nostalgic (and eye-opening) journey through the eras of the salon industry. In this episode of The Parts + Labor Podcast, we explore the evolution of salon services, pricing strategies, and the rise of different business models—from traditional commission salons to the solo suite boom and the rise of hybrids. Whether you're a seasoned salon owner or a stylist just starting out, this episode offers a fresh perspective on where we've been, where we’re headed, and how to future-proof your business in every era.PARTS+ LABOR 101 COURSESTART YOUR FREE 14-DAY TRIAL TODAY!BOOK A 1-1 DEMO HERE

In this episode of The Parts and Labor Podcast, we’re getting into why the beauty industry has been one of the last to adopt technology—and what that means for salon owners and stylists today.From streamlining pricing to personalizing the guest experience, we explore how embracing tech can transform daily operations and elevate every appointment. It’s not about replacing the artistry—it’s about empowering it.PARTS+ LABOR 101 COURSESTART YOUR FREE 14-DAY TRIAL TODAY!BOOK A 1-1 DEMO HERE

Let’s be real—introducing change in your salon can feel like walking into a storm. Stylist pushback is real. In this episode, we’re breaking down exactly how to handle the “but we’ve always done it this way” mindset.Learn how to lead with confidence, get your team on board with new systems (like charging separately for color usage), and turn tension into transformation. Real talk, smart strategies, and the tough love you need to move your salon forward.PARTS+ LABOR 101 COURSESTART YOUR FREE 14-DAY TRIAL TODAY!BOOK A 1-1 DEMO HERE

In this episode, Alicia opens up about her own journey with burnout—what it looked like, how it crept in, and the toll it took both behind the chair and in her everyday life. If you’ve ever felt the weight of your passion turning into pressure, you’re not alone.Whitney and Alicia share the intentional shifts a person can make to protect their energy without losing the love for the industry. From setting boundaries to redefining success, this episode is a must-listen for anyone navigating burnout in the salon world.Because caring for your craft shouldn’t come at the cost of caring for yourself.PARTS+ LABOR 101 COURSESTART YOUR FREE 14-DAY TRIAL TODAY!BOOK A 1-1 DEMO HERE

Think you're losing money because of waste? Think again. In this episode, Alicia and Whitney flip the script on one of the most misunderstood issues in the salon industry. It's not about waste—it's about numbers. We're diving into the real reason your color costs are out of control and how shifting your focus from “what’s left in the bowl” to “what’s going in the bowl” can radically transform your profitability.Tune in to learn: 💡 Why waste isn't your biggest problem (and what is) 📊 How tracking what you use beats trying to control what you lose 💰 Actionable tips to price smarter, not stricterPARTS+ LABOR 101 COURSESTART YOUR FREE 14-DAY TRIAL TODAY!BOOK A 1-1 DEMO HERE

You can’t control everything in your business—but you can control your pricing, your systems, and how prepared you are to handle the hits.In this episode, we’re talking about how to build a salon that’s profitable on purpose. From raising your revenue with smart pricing strategies, to managing your expenses with lean inventory and cost tracking—we’re breaking down how to make sure you’re not left guessing if you made money this month.If you're tired of waiting till the end of the month to find out if you can pay the bills, this one's for you.Would you rather know you made a profit when your client walks out the door—or cross your fingers and hope for the best?Let’s future-proof that bottom line. 💸PARTS+ LABOR 101 COURSESTART YOUR FREE 14-DAY TRIAL TODAY!BOOK A 1-1 DEMO HERE

Success in the salon industry isn’t just about skill—it’s about mindset. In this episode of The Parts and Labor Podcast, Alicia and Whitney dive into the shifts you need to make to think (and earn) like a CEO. They’ll break down the key differences between working in your business versus on it, how to embrace a profit-first mentality, and the daily habits that set successful salon owners apart. Whether you're a stylist, a salon owner, or dreaming of building your empire, this episode will challenge you to level up your mindset—and your bank account. 💡💸PARTS+ LABOR 101 COURSESTART YOUR FREE 14-DAY TRIAL TODAY!BOOK A 1-1 DEMO HERE

Feeling the pressure of rising costs? You’re not alone. In this episode of The Parts + Labor Podcast, Whitney and Alicia break down what the recent economic changes mean for your salon—and why you don’t need to panic. With the right strategy, you can stay profitable, and SalonScale is here to help.Tune in and take a deep breath—because we’ve got you. 🎧PARTS+ LABOR 101 COURSESTART YOUR FREE 14-DAY TRIAL TODAY!BOOK A 1-1 DEMO HERE

What exactly is Parts + Labor pricing, and why is it changing the game for salon owners? In this episode of The Parts + Labor Podcast, we’re diving deep into the method—breaking down how separating product costs from service charges creates transparency, ensures profitability, and eliminates the guesswork in pricing. Whether you’re new to the concept or looking to refine your approach, this episode will give you the insights you need to future-proof your salon’s pricing strategy. Tune in and discover why Parts + Labor isn’t just a trend—it’s the method that works.PARTS+ LABOR 101 COURSESTART YOUR FREE 14-DAY TRIAL TODAY!BOOK A 1-1 DEMO HERE

In this episode of The Parts + Labor Podcast, hosts Alicia Soulier and Whitney Jones take you behind the scenes of how SalonScale came to life. From the early challenges of salon ownership to the "aha" moment that sparked a game-changing idea, they dive into the why and how behind SalonScale’s journey. Hear firsthand how a simple need to track color costs evolved into an industry-shifting solution, empowering salon owners to take control of their profits. If you’ve ever wondered about the story behind the tech that’s transforming backbar management, this episode is for you.PARTS+ LABOR 101 COURSESTART YOUR FREE 14-DAY TRIAL TODAY!BOOK A 1-1 DEMO HERE