PODCAST · society

The Relational Approach: In Seniors' Care

by Deborah Bakti

Let’s face it – Senior's Care is a complex business that provides a much-needed service to residents and families during a tough chapter in their lives. The beginning of this key relationship can be filled with anxiety, stress and worry and yet, there is a better way to bring residents, families and staff together.Staff and leadership of Senior Care Facilities need an incredible amount of support when it comes to managing residents/seniors and their family relationships. This podcast will provide a framework and open up discussions around The Relational Approach™.The Relational Approach™ System is a practical and easy-to-use framework for leaders and staff in Senior Care Homes to build stronger connections with families. It’s based on three guiding principles that focus on trust, respect, and working together as partners in care. The system also helps raise awareness of six common relational roadblocks that can cause tension. Once these roadblocks are identified, simple strategies