Troubleshooting Technicians

In this episode, you’ll meet Kevin, a technician with a background in construction and nanotechnology. Kevin discusses his transition from construction to vacuum technology, highlighting his education at Erie Community College and the Kurt Lesker vacuum certification. Kevin shares troubleshooting experiences at RIT, including fixing a plasma etcher by identifying a leaking gate valve. Kevin emphasizes the importance of understanding vacuum systems and knowing when to seek expert help. He also talks about starting his own company and how working in research has challenges and opportunities compared to working in production.

In this episode, you’ll meet Peter from Kurt J. Lesker. Peter shares his journey from Sweden to the U.S., where he began working in a vacuum company and eventually became an assembly supervisor. Peter outlines the general steps for troubleshooting vacuum systems: defining the problem, collecting data, analyzing it, and working on solutions. Peter emphasizes the importance of cleanliness and precision, especially during the build process. He discusses common issues like failing to reach base pressure, the role of seals and pumps, and the use of helium leak detectors. Peter advises technicians to keep good track of the data they collect for service calls and stresses the importance of due diligence in maintaining vacuum systems.Links from the show:SUNY Erie Vacuum Technology Program: https://www.suny.edu/microcredentials/programs/1000001001/Normandale Community College Vacuum and Thin Film Technology (AAS) Degree Program: https://normandale.smartcatalogiq.com/en/2025-2026/course-catalog/programs-of-study/vacuum-and-thin-film-technology-aas/Intro Music: District Zero by Raz Burg provided by Artlist, License Number - 2h3htV 

In this episode, we hear about troubleshooting from Jason who works at Pfeiffer Vacuum. Jason has 25 years of experience in the vacuum industry. He emphasizes a modular approach to troubleshooting, starting with understanding the system's history and functions. Jason advises documenting all details, consulting manufacturer support, and ensuring cleanliness and organization during maintenance. He also stresses the importance of knowing equipment, resources, and manufacturer contacts for efficient troubleshooting.Links from the show:Pfeiffer Vacuum: https://www.pfeiffer-vacuum.com/us/en/SUNY Erie Vacuum Technology Program: https://www.suny.edu/microcredentials/programs/1000001001/Normandale Community College Vacuum and Thin Film Technology (AAS) Degree Program: https://normandale.smartcatalogiq.com/en/2025-2026/course-catalog/programs-of-study/vacuum-and-thin-film-technology-aas/Intro Music: District Zero by Raz Burg provided by Artlist, License Number - 2h3htV 

Sean from Pfeiffer Vacuum talks about troubleshooting vacuum systems. When troubleshooting, Sean emphasizes the importance of defining the problem, collecting data, and hypothesizing potential causes. He suggests isolating vacuum components and using leak detectors to identify issues. Sean advises documenting every step for future reference and highlights common vacuum system issues like leaks and contamination. He stresses the need for a structured approach and continuous learning by students and technicians working in the vacuum industry.Links from the show:Pfeiffer Vacuum: https://www.pfeiffer-vacuum.com/us/en/SUNY Erie Vacuum Technology Program: https://www.suny.edu/microcredentials/programs/1000001001/Normandale Community College Vacuum and Thin Film Technology (AAS) Degree Program: https://normandale.smartcatalogiq.com/en/2025-2026/course-catalog/programs-of-study/vacuum-and-thin-film-technology-aas/Intro Music: District Zero by Raz Burg provided by Artlist, License Number - 2h3htV