All Episodes
Culture Change RX — 119 episodes
Culture Bytes: Rural Health Transformation: Strategic Opportunity or Distraction?
Are you using your data - or just reporting it? (Courtney Kloehn)
Culture Bytes: Small Hospitals Winning in Workforce & Marketshare
IQ, EQ… and the Leadership Quotient You Haven’t Considered (Christy Pretzinger)
Rethinking Hospital Week and Other Celebrations (Julie Coneset)
Culture Bytes: Why Customer Service Training Isn’t Working
Safety in Healthcare: Rising Risks & Elevated Expectations (Tony York)
Should You Really Partner? The Decision That Shapes Your Hospital’s Future (Chris Benson)
Culture Bytes: The Leadership Trap: Lots of Effort, Too Little Progress
The Experience Initiative: Part 6 A New Path Forward (Ben Davis, CEO)
Culture Bytes: Leading Change Without Breaking Your People
Beyond the Search: Finding Providers Who Stay (Shannon McKay)
Culture Bytes: We’ve Always Done It That Way
From Initiative to Identity: When Transformation Changes the Leader (Heather Schragg)
Culture Bytes: Season 3: Culture, Care, and Community
Culture Bytes: Your Leadership Success Depends on These 7 Relationships
Culture Bytes: Stronger Systems: Less Strain, Better Results
Building a Culture of Safe Handoffs (Christina Hazekamp)
100 Episodes - 9 Critical Themes
Culture Bytes: 4 Hidden Upsides of Challenging Goals
Inside the Capstone Playbook: Helping Hospitals Begin Their Transformation (Julie Coneset)
Culture Bytes: Losing Peers is Heavy in Healthcare
Culture Bytes: The Advantages of Being a Small Hospital
Culture Bytes: The Power of an Organization’s Pre-Planned Year
Culture Bytes: When Culture Carries Providers, Not the Other Way Around
Clarity Over Chaos: Making Strategy Work in Rural Healthcare (Doug Morse)
Connecting People to Places: Inside Rural Recruitment (Stephanie Senger)
Culture Byte: When Strategy Becomes Legacy: Rewriting the Future
The Experience Initiative: Part 5 A New Path Forward (Ben Davis, CEO)
Culture Bytes: The Secret Behind Teams That Keep Getting Better
Change Isn’t Resisted—It’s Misunderstood (Natasha Todorovic)
Culture Bytes: Isolated Success Won’t Save Your Hospital
Culture Bytes: When a Housekeeping Team Shifted Culture Through Goals
Culture Bytes: Culture Change in an Envelope: Thank You Notes
Staff-Led Community Outreach That Works (Halle Pardun)
Culture Bytes: From Standouts to Standards: Service Patients Can Count On
Beyond Semantics: Mission and Vision as Strategic Force (Michelle Franklin)
Culture Bytes: Financial Uncertainty & Company Culture
Under Construction: How One Organization is Reimagining Rural Healthcare (Theresa Sullivan)
Culture Bytes: Practical Moves for a Toxic Office Makeover
75 Years Strong: How SMH Leads with Culture and Community (Sara Giles)
Fix the Team at the Top (Courtney Kloehn)
Culture Bytes: The Alignment Advantage: Strategy, Systems & People That Work Together
Culture Bytes: Ready to Lead a Safer, Stronger Team?
Culture Bytes: The Formula Behind Your Hospital’s Future: Fading or Rocket Fuel?
Culture Bytes: Crisis-Proofing Culture Through Trusted Leadership
Culture Bytes: Doing It Well. Doing It Often. How Real Change Happens
Culture Bytes: Lead a Movement. Leave a Legacy.
The Experience Initiative: Part 4 – A New Path Forward (Ben Davis, CEO)
Culture Bytes: The Cultural Bottom Line: Is Your Organization in the Red?
Culture Bytes: Lessons from Organizations That Get Culture Right
Culture Bytes: Avoiding Stagnation and Recklessness: Strategy Execution That Works
Culture Bytes: How Overwhelm Undermines Leadership – and the Way Out
Culture Bytes: The Key to Progress? Stop Starting Over.
Employee Engagement: Start with Listening, End with Impact (Christin Tenbusch)
Culture Bytes: Change Management That Works: 3 Practical Moves
What Crisis Taught Us: Innovation, Engagement, and Grit (Jessica Nuutinen)
Culture Bytes: The Missing Link to Healthcare Excellence: Behavior Change
Maximize Leadership Training: Tactics You Probably Overlooked (Julie Coneset)
Culture Bytes: From 'Too Big' to 'Game-Changing': Rethinking Goal-Setting
A Leadership Event That Changed Everything (Tami Chambers)
Culture Bytes: Silence, Anonymity, and the Fear of Speaking Up
From Event to Execution: Making Leadership Learning Count (Courtney Kloehn)
Connecting Employees with Our Brand Promise (Amy Yaeger)
Culture Bytes: Leading Change: Communication, Training, and Campaigning
Stay or Stray? How Total Rewards Impact Retention (Carol Breen)
Culture Bytes: From Average to Exceptional: Building a Strong Core in Healthcare
Authentic Leadership in Action: Lessons from Rural Healthcare (Greg Opseth)
Culture Bytes: Building Resilient Teams: The Magic of Well-Being Rituals
The Experience Initiative: Part 3 – A New Path Forward (Ben Davis, CEO)
Culture Bytes: Ditch the Drag - Make Executive Meetings Work for You
1-on-1s Done Right: Build Culture, Performance & Relationships (Dr. Rob Lion)
How Attitude and Words Create Ripple Effects in Healthcare Culture
Culture Bytes: Build a Leadership Improvement Strategy: 3 Targeted Tiers
How Rural Hospitals Build Leaders and Approach Change
Culture Bytes: Insider Insights into Capstone's Culture Transformation Success
Make Your Strategy Visible and Effective – Here’s How
Culture Bytes: Crushing Silos: One Tactic Every Leader Needs to Know
How Employee Teams Improve Patient Satisfaction
The Art of Meaningful Employee Evaluations
Company Values: How a Purple Wall Changed Everything
Culture Bytes: Confidence in Senior Leadership is Critical
Fuel for Further Growth
Culture Bytes: A Feedback-Rich Work Environment
Part 2 - The Experience Initiative: A New Path Forward with CEO Ben Davis
Culture Bytes: Exploring Failure - The Good, The Bad, and The Ugly
Culture Bytes: Introduce with Impact - Managing Up
Culture Bytes: Building Engaged Teams and Committees
Culture Bytes: Unpacking Workplace Negativity: Strategies for Change
Culture Bytes: Unpacking "Flavor-of-the-Month" Change Failures
6 Elements of a Culture of Excellence
Culture Bytes: Many leaders aren’t really leading
Support Staff Recruitment and Retention
Culture Bytes: Friendly Faces, Friendly Places: Caring Starts in the Hallway
Employee Training Reimagined
Culture Bytes: 4 Categories of Silo Busting Actions
Investing in Leaders: A Pathway to Organizational Excellence (Michelle Franklin)
5 Hacks from 40 Years as a Leader (Jane McLeod)
Culture Bytes: 3 Leadership Training Traps
The Experience Initiative: Part 1 A New Path Forward (Ben Davis, CEO)
Culture Bytes: Trust Builds as We Deliver on Plans and Goals
Time Well Spent: The Power of the 5P Model (Courtney Kloehn)
The Service Culture Journey (Teresa Feidt)
Culture Bytes: From “Working Short” to “We Show Up For Each Other”
Improving Culture and Care With a Goal Cycle (Kevin Stranberg)
Teamwork Boosters: Belief, Connection, and Consistency (Jane McLeod)
Culture Bytes: Shift From Chaotic to Consistent Communication
3C Method: A Prescription for Combating Workplace Bullying (Dr. JoNeil Conley)
Better Behaviors, Better Workplaces (Courtney Kloehn)
Culture Bytes: A Trust Deficit Will Hamper Momentum and Undermine Progress
Be Your Best . . . Trustee, Leader, Employee (Charisse Oland)
Employee-Driven Improvements, Communication, & Training (Julie Coneset)
Culture Bytes: The Readiness Myth
A Winning Approach: Fueling Growth and Forging Excellence (Dan Rohrbach)
Growth and Culture Accelerators: Nimble Planning and Continuous Learning (Doug Morse)
Culture Bytes: Strengthening Healthcare's Intangible Forces
Cultural Insights from the Bedside to the Boardroom and Back (Jane McLeod)
The Role of CFOs in Culture Change (Matt Streeter)
Trailer: Introducing Culture Change RX!