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All Episodes

CXM Academy Podcasts — 27 episodes

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Title
1

Table Stakes - Designing AI with care - With Sune Selsbæk-Reitz

2

Table Stakes - How to build a real CX Strategy - with Joan Sardà

3

Table Stakes - From handle time to human time - with Luke Jamieson

4

Table Stakes - Mind the Gap - with Graham Hill

5

Table Stakes - Testing alone will make you lose - with Nils Stotz

6

Table Stakes - Promises are made to be broken - with Amalia Goux

7

Table Stakes - Don't just collect data - with Mikkel Korntved

8

Table Stakes - Don't bring the CEO to CX - with Anna-Maija Tanninen

9

Table Stakes - Your customer don't want your product - with Eckhart Boehme

10

Table Stakes - Your CX is too simple - with Helge Tennø

11

Table Stakes - Your personalization feels fake because it is - with Rasmus Houlind

12

Table Stakes - The Workshop formula that works with Dimitri Jambé

13

Table 7 in Sweden: Design Delight At Christmas (Christmas Special)

14

Table Stakes - The Myth of Loyalty with Dale W. Harrison

15

Table Stakes - Metrics that Predict Program Success with Anouk Devriese

16

Table Stakes - Employee-led transformations are the BEST with Ed Murphy

17

Table Stakes - Stakeholders that make or break it with Jannecke Drangert-Hveding

18

Table Stakes - Getting CX Buy-In Without The Battle with Alain Thys

19

Table Stakes - Beyond the Survey Trap with Frances Chapireau

20

Table Stakes - Using Research to Drive Conversions with Daniël Granja Baltazar

21

Table Stakes - Make Data Drive Change with Brent Dykes

22

Table 7 in Norway - Where the fjords meet choices

23

Table Stakes - From Career to Entrepreneur

24

Table 7 in Bulgaria - Where CX is Being Built

25

Table 7 in Poland - You Can See the Future From Here

26

Table 7 in Belgium: Delight Defined by Differences

27

Table 7 in Denmark: Michelin Stars & Marketing Minds