All Episodes
Dental Business RX — 244 episodes
Ep. 243: Should You Use an Associate Agreement?
Ep. 242: Financial Arrangements Revisited
Ep 241: Turning Your Treatment Coordinator into a Superstar!
Ep. 240: The Most Dangerous Words in Your Practice: 'I Think It's Because...'
Ep. 239: The 7 Biggest Mistakes When Buying a Dental Practice
Ep. 238: Financial Goals
Ep. 237: AI in Dentistry and Dental Marketing: What's Real Now, What's Coming, and What's Just Hype
Ep. 236: More Pre-Auth Requests Lately? Here's What It Really Means – and What to Do About It
Ep. 235: How Much Should You Spend Marketing Your Dental Practice?
Ep. 234: Case Acceptance: How to Get Patients to Want What They Need
Ep. 233: The Four Steps of Selling
Ep. 232: Creating a Financial Surplus
Ep. 231: Are You Trying to Solve Profitability with Volume?
Ep. 230: Are You Solving the Wrong Problems?
Ep. 229: The New Rules of Dental Staffing (Whether You Like Them or Not)
Ep. 228: Cross Training Your Dental Team – Smart Strategy or Slow-Motion Chaos?
Ep. 227: Here We Go Again... The Officer Manager Problem.
Ep. 226: Case Acceptance – Making it Easier!
Ep. 225: The Real Reason Patients Say Yes
Ep. 224: Five Steps to Finding the Right Associate for Your Practice
Ep. 223: I Need More "High Quality" New Patients!
Ep. 222: Silent Money Traps Killing Dental Practice Profitability
Ep. 221: Big Cases... Big Problems?
Ep. 220: How to Plan Your Best Year Yet: A Clear System for Dental Practice Growth
Ep. 219: A Day in the Life of a Dental Treatment Coordinator
Ep. 218: Dental Marketing Trends for 2026
Ep. 217: The Truth About Outsourcing Insurance Billing — When It Works, and When It Doesn't
Ep. 216: The First Step to Increasing Treatment Acceptance
Ep. 215: Why Everything in Your Practice Eventually Falls Apart (and How to Stop It)
Ep. 214: Is Your Team Checked Out? Here's How to Get Them Back In!
Ep. 213: The Real Reason Your Overhead is so High
Ep. 212: How to Handle Out of Network and Shopper Calls
Ep. 211: Why Your Dental Practice is Underperforming: A Case Study
Ep. 210: The Office Manager Daily Checklist
Ep. 209: Why Your New Patient Numbers Suck
Ep. 208: Using Statistics to Take Control of Your Practice
Ep. 207: Marketing to Your Existing Patient Base
Ep. 206: Reviving Struggling Areas of Your Practice
Ep. 205: 5 Ways to Fix Your Schedule And Improve Production
Ep. 204: Patient Disapproved For Financing? Here's How to Save the Case
Ep 203: These 4 Mistakes May Be Holding Your Practice Back
Ep 202: How Much Should a Dental Hygienist Produce?
Ep. 201: 12 Customer Service Mistakes That Drive Patients Away
Ep. 200: Don't Write Off Another Penny: A System to Fix Your Collections Process
Ep 199: Consistency is the Key to Success
Ep. 198: Getting Comfortable Presenting Treatment
Ep. 197: Eight Ways to Fill Openings in the Doctor's Schedule
EP 196: How to Fill Last Minute Openings on the Hygiene Schedule
Ep. 195: Confirmations, Cancellations, and No-Shows
Ep. 194: From Debt to Ownership: A Roadmap for New Dentists
Ep. 193: State of the Dental Industry 2025
Ep. 192: When to Invest in Staff Training
Ep. 191: Are You Hiring for the Person or the Position?
Ep. 190: Is There Really a Shortage of Hygienists?
Ep. 189: Why Patients Actually Say No – and How to Fix It
Ep. 188: Opportunity Cost: The Money You Don't Even Know You're Losing
Ep. 187: Why Younger Dentists Aren't Buying Practices - and How to Change That!
Ep. 186: 3 Things You Can Change Today to Boost Your Collections
Ep. 185: When to Walk Away - Escaping the Sunk Cost Trap
Ep. 184: Are You Ready to Open a Second Location?
Ep. 183: Tracking and Retaining Recall Patients: Strategies for Success in the Hygiene Department
Ep. 182: Dental Practice Purchases: Navigating Brokers, Buyers, and Big Decisions
Ep. 181: Overworked & Overwhelmed? The 4 Biggest Causes of Stress in Dentistry - Solved
Ep. 180: Creating & Maintaining Profitability
Ep. 179: Step-by-Step Guide to the Hiring and Interview Process: Part Three
Ep. 178: Step-by-Step Guide to the Hiring and Interview Process: Part Two
Ep. 177: Step-by-Step Guide to the Hiring and Interview Process: Part One
Ep. 176: 5 Biggest Mistakes with Staff Training
Ep. 175: The Group Interview: Process and Tips
Ep. 174: Treatment Presentations: 5 Biggest Mistakes
Ep. 173: Make 2025 the Year You Get Out of Network
Ep. 172: Barriers to Study
Ep. 171: Should You Extend Your Office Hours?
Ep. 170: The Three Biggest Problems in Dentistry Right Now with Jeff Santone
Ep. 169: Top Dental Marketing Trends for 2025 with Dan Brown
Ep. 168: The Four Keys to Unlocking Dental Practice Growth
Ep. 167: The Definitive Guide to Patient Reactivation
Ep. 166: New Patient Coordinator: Do You Need One?
Ep. 165: The Daily Duties of a Treatment Coordinator
Ep. 164: How Many New Patients Does Your Practice Really Need?
Ep. 163: 6 Reasons Why Your Overhead Might Be Too High
Ep. 162: Listener Q & A: Insurance, Overhead, Profit, & Debt
Ep. 161: Overstaffed? Understaffed? How Many Staff Should I Have?
Ep. 160: Finding the Right Practice to Associate In
EP. 159: Toxic Patients... When is it Time to Move On?
Ep. 158: Setting and Reaching Productivity Goals in Your Practice
Ep. 157: Your Next Move: Why Now is the Time to Buy a Dental Practice
Ep. 156: The Importance of Controlling Your Overhead
Ep. 155: Dental Partnerships - The Do's and Don'ts
Ep. 154: Using AI to Hack Efficiency and Reduce Staff Turnover
Ep 153: Recapturing Lost Treatment Opportunities
Ep. 152: Patient Retention – Why Your Practice Isn't Growing
Ep. 151: Simplifying the Case Acceptance Process
Ep. 150: All About Dental Implant Funnels
Ep. 149: Common Mistakes Dentists Make with Google Ads
Ep. 148: Is Adding an Associate Doctor the Right Move for You?
Ep 147: 5 Mistakes When Acquiring an Additional Practice
Ep. 146: Adding New Procedures to Your Practice
Ep. 145: Do You Suffer from Being Too "Reasonable"?
Ep. 144: Are You Offering a Job or a Career?
Ep. 143: How to Make Your Marketing More Effective
Ep. 142: Rethinking Hygiene as You Go Out-of-Network
Ep. 141: State of the Dental Industry 2024
Ep. 140: Why You're Not Seeing More Referrals
Ep. 139: The Top 5 Practice Management Myths
Ep. 138: Step by Step Guide to Going Out-of-Network
Ep. 137: Customer Service – When Average is Great
Ep. 136: Charting Your Path to Fee-for-Service Dentistry
Ep. 135: Buying Another Dentist's Charts—Is it a Good Idea?
Ep. 134: Acquiring Multiple Practices with Rushi Trivedi
Ep. 133: The Most Difficult Part of Case Acceptance
Ep. 132: Closing Big Cases with Dr. Artin Barzgar
Ep. 131: Has Your Practice Hit a Plateau?
Ep. 130: The Pros & Cons of Prepaying
Ep. 129: What to Do When Nothing is Working
Ep. 128: What You Don't See in Your Dental Office
Ep. 127: When to Look at Your Practice Metrics
Ep 126: Good Debt vs. Bad Debt
Ep. 125: Should Your Associate Present Treatment Plans?
Ep. 124: What's the Best Appointment Length for New Patients?
Ep. 123: The Missing Ingredient in Patient Retention
Ep. 122: Stop Wasting Your Marketing Money!
Ep. 121: How Far Out Should the Doctor's Schedule be Booked?
Ep. 120: Setting Goals for the New Year
Ep. 119: The Office Manager's Daily Routine, Part 2
Ep. 118: The Office Manager's Daily Routine, Part 1
Ep. 117: Do You Need a Treatment Coordinator?
Ep. 116: Demystifying Practice Profitability
Ep. 115: Office Culture & Preventing "Toxicity" in Your Workplace
Ep. 114: Optimizing Your Case Acceptance Process
Ep. 113: The Practice Owner's Core Job Duties
Ep. 112: Finetuning Your Hiring Process
Ep. 111: Recent Industry & Economic Trends Dentists Should Know About
Ep. 110: Proofing Your Practice Against Cancellations
Ep. 109: The Biggest Barriers to Finding Good Staff
Ep. 108: Finding the Right Office Manager for Your Practice
Ep. 107: When Change Isn't a Good Thing
Ep. 106: Staff Turnover: When a New Hire Isn't a Good Fit for the Job
Ep. 105: The Right & Wrong Way to Bring in a Specialist
Ep. 104: Patient Financing – The Do's & Don'ts
Ep. 103: Your Biggest Monthly Expense
Ep. 102: Improving the Productivity of your Team
Ep. 101: Q&A – Finding a Hygienist, Problematic Staff, and New Patients
Ep. 100: Q&A – PPOs, Teambuilding, and Raising Collections
Ep. 99: The New Patient Management Action Checklist
Ep. 98: The Cycle of Booms & Depressions
Ep. 97: Six Reasons You're Not Making Your Production Goals
Ep. 96: Practice Health Check
Ep. 95: The Law of Diminishing Returns
Ep. 94: Doubling Your New Patients by Using "Social Proof"
Ep. 93: Top 3 Reasons Your Dental Office isn't Making More Money
Ep. 92: Are You Being Embezzled From? And How to Avoid It.
Ep. 91: Is Direct Mail Marketing Dead?
Ep. 90: Are You Solving the Wrong Things in Your Practice?
Ep. 89: The Wrong Approach to Presenting Treatment
Ep. 88: Four Reasons DSOs May Be in Trouble
Ep 87: Why There's Never Been a Better Time Economically to be a Dentist!
Ep. 86: The REAL Solution to Cancellations & No-Shows
Ep. 85: Building a Great Team Despite Recent Hiring Struggles
Ep. 84: Staying Profitable as Your Practice Grows
Ep. 83: Scaling Up Your Practice – What's the First Step?
Ep 82: Case Acceptance: How to Address Patients' Objections
Ep. 81: Should You Stay in PPO Plans or Get Out Now?
Ep. 80: Hiring Staff with No Prior Dental Experience
Ep. 79: Delegating Effectively to Enable Practice Growth
Ep. 78: Implementation: How to Turn Those "Great Ideas" into Tangible Changes in Your Practice
Ep. 77: How to Get Tons of Online Reviews for Your Dental Practice!
Ep. 76: Employees: What to Do When It Isn't Working Out
Ep. 75: 4 Actions for a Successful Practice in the 2020's
Ep. 74: Streamlining Case Acceptance in Your Office, Part 2
Ep. 73: Streamlining Case Acceptance in Your Office, Part 1
Ep. 72: How to Work with Your Spouse (or Other Family Members) Successfully
Ep. 71: Four Ways to Reduce Staff Turnover
Ep. 70: How Good is Your Receptionist? 10 Criteria for Grading Their Performance
Ep. 69: Six Things Every Dentist Should Know About Marketing
Ep. 68: The 10 Biggest Mistakes When Purchasing a Dental Practice
Ep. 67: Dental Team Training Tips
Ep. 66: 4 Ways to Increase Your Average Transaction Value
Ep. 65: Listener Q&A about Finding & Hiring Employees
Ep. 64: Practice growth stalled? How to move to the next level!
Ep. 63: Transitioning from Chairside to CEO
Ep. 62: Should You Sell to Corporate?
Ep. 61: Employee Checklists to Speed Up Your Onboarding Process
Ep. 60: Creating Financial Policy that Works for Your Practice
Ep. 59: All About Associate Doctors, Part 2
Ep. 58: All About Associate Doctors, Part 1
Ep. 57: Changing the Way You Hire for Today's Environment
Ep. 56: 12 Steps to Getting Out-of-Network & Creating a Fee for Service Practice!
Ep. 55: Recession-Proofing Your Dental Practice! Part 2
Ep. 54: Recession Proofing Your Dental Practice! Part 1
Ep. 53: The Top 6 Profitability Killers in a Dental Practice, Part 2
EP. 52 - The Top 6 Profitability Killers in a Dental Practice, Part 1
Ep. 51: Listener Q&A about Case Acceptance
Ep. 50: Designing the Ideal Schedule for Your Dental Practice, Part 2
Ep. 49: Designing the Ideal Schedule for Your Dental Practice, Part 1
Ep. 48: Building the Perfect Dental Receptionist
Ep. 47: Arvind Philomin, DDS – Building a 100% Fee-for-Service Practice
Ep. 46: Getting Serious About Your Hygiene Department, Part 2
Ep. 45: Getting Serious About Your Hygiene Department, Part 1
Ep. 44: How Well Do You Understand the Inner Workings of Your Business?
Ep. 43: Management Time: The Key to Practice Growth
Ep. 42: Case Acceptance: The Financial Discussion
Ep. 41: The 4 Elements of a Great Dental Practice Website
Ep 40: Dental Team Hiring Tips
Ep. 39: Practice Sales & Transitions
Ep. 38: Organizing Your Front Office to Maximize Efficiency
Ep. 37: Update on Dental Staffing Issues & Labor Market Trends
Ep. 36: Overlooked Growth Opportunities in Dentistry in the Coming Years
Ep. 35: Four Big Mistakes Dentists Make with Finances
Ep. 34: Making Your Morning Huddle More Productive
Ep. 33: Four Steps for Reducing Office Drama
Ep. 32: Five Ways to Improve Customer Service
Ep. 31: Designing a Productive, Efficient Schedule that Works for You!
Ep. 30: Creating a Bonus Plan for your Dental Practice
Ep. 29: What to Do When an Employee is Underperforming
Ep. 28: Improving Employee Initiative & Responsibility
Ep. 27: One Thing You Can Do Right Now to Increase Case Acceptance
Ep. 26: Is It Time to Raise Your Fees?
Ep. 25: Getting & Staying Profitable in the 2020s
Ep. 24: Multiple Practices – The Do's and Don'ts
Ep. 23: The Top 5 Ways to Market Your Dental Practice
Ep. 22: When Should You Actually Deactivate a Patient?
Ep. 21: Weekly Management Meetings
Ep. 20: No New Patients? Why Your Marketing Isn't Working
Ep. 19: What an Office Manager Does and Why You Need One.
Ep. 18: Should You Share the Numbers with Your Team?
Ep. 17: Finding a Hygienist in Today's Market
Ep. 16: 6 Metrics for Practice Success, Pt 2
Ep. 15: 6 Metrics for Practice Success, Pt 1
Ep. 14: How Much Should a General Dentist Produce Per Day?
Ep. 13: Is Your Payroll Too High?
Ep. 12: SEO - Things to Know Before Hiring a Dental Marketing Company
Ep. 11: Patient Retention & Reactivation, Why Dentists Lose 50% of Their Practice
Ep. 10: How Should You Be Paying Your Associate?
Ep. 9: Dental Marketing Trends for 2022
Ep. 8: Inflation is Soaring! What to Do About it In Your Dental Practice
Ep. 7: Dental Insurance Plans—Is it Really Possible to Not Participate?
Ep. 6: Three Ways to Get More New Patient Referrals
Ep. 5: The Dental Treatment Coordinator - What Should They Do?
Ep. 4: The Economic Future of the Dental Industry
Ep. 3: A New Take on the Dental Receptionist Position
Ep. 2: What's Going on with the Labor & Staffing Market?
Ep. 1: Four Simple Ways to Improve Case Acceptance
Trailer: Dental Business RX