All Episodes
Home Care Hindsight — 82 episodes
How I Stopped Leading Without Understanding Myself and Started Building Teams That Actually Worked — Tiffany Dutcher
How I Stopped Ignoring Management and Started Empowering My Team — Emily Isbell
How I Stopped Building a Practice and Built a Company Instead — Stephen Tweed
Quality over Quantity - How the Right Referral Sources Make All The Difference in Home Care – Sarah Barker
How I Stopped Fearing the Payer Mix and Scaled Referral Volume — Steven Gonzalez
How I Stopped Saving Everyone and Saved My Agency — Bob Roth
How I Stopped Hiding My Wins and Started Branding Myself — Nancy Gillette
How I Stopped Keeping Wrong People and Built a Stronger Team — Diana Tucker
The $19 Million HR Mistake (And Why Arbitration is Your Flood Insurance) — Angelo Spinola
How I Stopped Chasing Activity Metrics and Started Teaching Referral Partners Instead — Melanie Stover
How I Stopped Trying to Do Everything and Built a Leadership Team Instead — Sandi McCann
How I Stopped Being the Bottleneck and Built a Team of Heroes Instead — Sara Wilson
Home Care Hindsight Book Club #1 - The Coaching Habit
The Broken Applicant Experience & Why Software Isn't a Magic Pill — Yvan Castilloux
I Let Likability Blind Me to Competence (How I Fixed My Hiring Process) — Adam Sall
The $10-an-Hour Hire That Saved My Business (And Why I Waited Too Long) — Lisa Fausey
Don't Copy-Paste Your Growth Strategy (And Other Lessons From Scaling Into NYC) — Mordechai Wolhendler
How I Stopped Chasing Too Many Things and Mastered Focus — Matt Kroll
How I Stopped Caring About "Tech" And Focused On What Works — Shauna Sweeney
My Fear of Risks Slowed My Career Down — Michelle Cone
My Misaligned Entrepreneurship Approach Burned Me Out — Jessica Nobles
I Trusted Passion Over Process and It Broke My Business – Kristen Duell
My Failed Acquisition Pushed Me To Do More Due Diligence – Kevin Smith
On Death and Dying in Home Care Part 2 – Gabrielle Pumpian and Nicole Soares
On Death and Dying in Home Care Part 1 – Gabrielle Pumpian and Nicole Soares
The "Frankenstein's Monster" Team That Forced a Culture-First Fix – Victor Hunt
The $10,000 Mistake That Forged a Stronger Partnership – John "Moz" Mozdzien
Hiring the Wrong Person Taught Me About Building a Better Team – Becky Reel
Stop Waiting for January: Strategic Growth Planning – Steve "The Hurricane" Weiss
The $100,000 Partnership Mistake I Was Too Stubborn to Quit – Clayton Foutch
What I Wish Every Home Care Owner Knew – Steven Gonzales
I Wasted Hiring 7 Salespeople Before I Got It Right – Gregg Mazza
Find Someone 2-3 Years Ahead of You (Here's Why) – Lucas Carroll
The Two Jobs I Wish I'd Focused On Sooner – Chuck Bailey
Stop Thinking Like a Manager when You're an Owner – Emily Isbell
Why I Stopped Trying to Lead Alone – Guy Tommasi
Blind Optimism Cost Me Two Years (Here's How We Fixed It) — Randy Platt & Rodney Burris
Don't Forget Owner Involved Employee Recognition (like I did) – Rachel Gartner
I Wasted Two Years on the Wrong Thing (Here's How I Pivoted) — John Soltys
I Overcomplicated Medicare Advantage (And Found a Simple Fix That Worked) — Fady Sahhar
How My Control Freak Tendencies Almost Sank My Deals (And What Fixed It) — Bruce Vanderlaan
Exclusivity Almost Killed Our Culture — Jensen Jones
How Chasing Growth Nearly Broke My Business (And the Process That Saved It) — Dr. Greg Sanchez Jr.
Metrics Made Me Blind: The Culture Lesson That Saved My Business — John Bennett
The Control Trap That Stalled My Growth (and How Positive Psychology Broke Me Free) — Aaron Marcum
Why I Acted Like a One-Talent Leader (and What Snapped Me Out of It) — Todd Allen
SEO, Google Ads, and AI in Home Care — Jeremy Fuller
Why Your Best Employees Quit (And How to Keep Them) — Krystal Wilkinson
This Franchise Training Mistake That Almost Broke Our New Owners — Christina Chartrand
Saying 'No' Can Save Your Business — John Lariccia
The $5,000 Training Mistake That Led to a Breakthrough — Andrew Dubler & Gary Skole
Your Online Reputation is Killing Your Home Care Business (And How to Fix It) — Welton Hong
Don't Let Perfect Be the Enemy of the Good — Betsy Milne
The Work-Life Balance Mistake I Made (and How to Avoid It) — Steve "The Hurricane" Weiss
Staying the Course for 90 Days, Not 90 Seconds — Adam Berry
Don't Make Your People Do Jobs for Robots — Mike Doughty
Don't Get Distracted. Keep Pushing the Two Main Buttons — Matthew Thompson
The F-Word That Will Ruin Your Senior Living Relationships — Gina & Tim Murray
The Hiring Mistake That Cost Me Time & Money — Dana Charumbira
Don't Only Focus On Gross Profit. What To Do Instead — Gregory Bean
Hire Slow, Fire Fast To Avoid Costly Hiring Mistakes — Dustin DiStefano
Why Delegation Is The Key To Growth (What I Wish I Knew) — Jeff Salter
The Mindset Difference Between Owners And Worker Bees (Don't Miss This Like I Did) — Chris Trempe
How To Build Trust With Caregivers Without Just Having Blind Faith — Lance A. Slatton
How Saying "Yes" To Everything Hurt My Business – Nick Bonitatibus
How Micromanaging Held Me and My Business Back – Amy Petersen-Smith
The Price I Paid for Not Investing in My Business – Ryan McEniff
A Compassionate Caring Person: My Greatest Strength and also Weakness – Bob Roth
Don't Assume Caregivers Aren't Tech Savvy (like I did) – Ravin Shah
Don't Get Stuck in the Friend Zone – Gabrielle Pumpian
Why I Chose Wrong: Building a Practice Instead of a Company - Stephen Tweed
The Shocking Truth About Home Care Branding – Marissa Snook
How I Dealt with Burnout and (Kind of) Found Work-life Balance – Casey Rausin
How I Lost $30,000 My First Year in My Business – Justin Currie
How to Stand Out from the Crowd with Referral Sources
What Hiring the Wrong Person Taught Me About Building a Better Team
Quality over Quantity - How the Right Referral Sources Make All The Difference in Home Care – Sarah Barker
Your P&L is your truth teller. I didn't like what mine said – Matt Ericksen
Stop Thinking Like a Manager when You're an Owner– Emily Isbell
Don't Forget Owner Involved Employee Recognition (like I did) – Rachel Gartner
Why the Caregiver Shortage is a Myth - Julio Briones
Hiring Tips that "Unstuck" my Career Growth – Amber Monroe