All Episodes

Ep. 86 - The AI System One IDD CEO Is Already Using w/ G.N. Janes

Ep. 85 - The Retention Strategy Most CEOs Haven't Tried w/ G.N. Janes

Ep. 84 - Thirty-six DSPs Waiting in Line for More Training w/ JW Gibbs

Ep. 83 - Why You Can't Hire Your Way Out of This w/ JW Gibbs

Ep. 82 - The Leadership Skill That Reduces Stress

Ep. 81 - Why Supervisors Avoid Hard Talks (And How to Fix It)

Ep. 80 - Dealing With Difficult Employees: 4 Situations Every Leader Faces

Ep. 79 - Never promote an "ask twice" employee... Do THIS instead

Ep. 78 - Great Leaders Create Moments Like This (w/ DSP Magnet)

Ep. 77 - You Hired 100 DSPs… Where Did They Go? (w/ DSP Magnet)

Ep. 76 - Why Staff Retention Feels Impossible (and What Great Leaders Do Differently)

Ep. 75 - Why Team Parties Won’t Fix Your Retention Problem w/ Holli Beth Clauser

Ep. 74 - Stop Hiring Fast. Start Hiring Right. w/ Holli Beth Clauser

Ep. 73 - How to Measure Staff Wellbeing (Before They Quit) w/ Paige Raetz

Ep. 72 - How Wellbeing Reduces Turnover w/ Paige Raetz

Ep. 71 - Disability Provider Advocacy Shouldn’t Be This Easy w/ Libby Vinson

Ep. 70 - DSP Workforce Stability Starts With Leadership, Not Fixes w/ Libby Vinson

Ep. 69 - What Culture Really Feels Like to Your DSPs w/ John Dickerson

Ep. 68 - Rebuilding Culture Beyond Compliance w/ John Dickerson

Ep. 67 - Only 11% Turnover: How Melmark Onboards Staff

Ep. 66 - How Melmark Builds Supervisors Who Retain Staff

Ep. 65 - Why Some Providers Finally Win the Turnover Battle

Ep. 64 - The Gift – An Unexpected Leadership Surprise for IDD Leaders

Ep. 63 - The Long Game Behind Sustainable Services w/ RCPA

Ep. 62 - The Connection Every IDD Leader Needs w/ RCPA

Ep. 61 - The 7 quiet danger signs your supervisors are burning out their teams

Ep. 60 - Why DSP Turnover Isn’t “The Cost of Doing Business” w/ NADSP

Ep. 59 - From the Oval Office to the Pope: How NADSP Is Transforming DSP Work

Ep. 58 - The New Rules Shaping DSP Pay and Policy w/ NASDDDS and HSRI

Ep. 57 - The State of the DSP Workforce (And Why It Matters) w/ NASDDDS and HSRI

Ep. 56 - What Really Keeps Staff in Disability Services w/ CHI Friendship

Ep. 55 - One Simple Question Doubled Staff Retention w/ CHI Friendship

Ep. 54 - How “Professional Neighbors” Are Transforming IDD Care w/ Dr. Mike Strouse

Ep. 53 - The Retention Strategy No One Talks About w/ Dr. Michael Strouse

Ep. 52 - Your Turnover Isn't "That Bad"? Think Again. w/ UMN Direct Support Workforce Solutions

Ep. 51 - From High Turnover to Thriving Workforce w/ UMN’s Direct Support Workforce Solutions

Ep. 50 - From Family Startup to IDD Industry Standout - w/ CARES of Western PA

Ep. 49 - From 4 Employees to 100: How This IDD Agency Scaled Without Losing Their Heart

Ep. 48 - Fixing Leadership Blind Spots that Hurt IDD Teams w/ NLC

Ep. 47 - The Leadership Aha Moments That Change Everything - w/ Nat'l Leadership Consortium

Ep. 46 - Better Client Outcomes: Autism and IDD Leadership Fixes w/ Dr. Peter Gerhardt

Ep. 45 - "Don't believe your own press" & more leadership lessons w/ Dr. Peter Gerhardt

Ep. 44 - Turning Organizational Values Into Daily Actions w/ Dr. Syard Evans

Ep. 43 - Leveraging AI in human services w/ Dr. Syard Evans of Arkansas Support Network

Ep. 42 - Tackling staff turnover w/ Dr. Dennis Reid

Ep. 41 - Supervisor training that actually works w/ Dr. Dennis Reid

Ep. 40 - From "too many vacancies" to "fully staffed" - How to recruit more DSPs

Ep. 39 - How to recruit more DSPs and reduce your job vacancies

Ep. 38 - 3 Secrets to Increase your Staff Retention

Ep. 37 - Hired an underperformer: fire them or change them?

Ep. 36 - Stop staff burnout before it starts

Ep. 35 - The 3-sentence script for any tough employee conversation

Ep. 34 - Work/life balance for leaders? From pipe dream to reality

Ep. 33 - What Happens When You Invest in Your People? w/ Core Services

Ep. 32 - Improve team performance in 15 minutes a day

Ep. 31 - Why most supervisors struggle (and how to change that)

Ep. 30 - Please Don’t Go: How to Retain Employees (and Supervisors) on the Verge of Quitting

Ep. 29 - Fix the employee experience: 5 small changes with big results

Ep. 28 - Staff empowerment elevates retention w/ DSP Council from Welcome House

Ep. 27 - No Good Options? Tough Staffing Decisions for Leaders

Ep. 26 - Turnaround staff turnover in 60 days

Ep. 25 - Person-centered care for staff: the secret to a less stressful workforce

Ep. 24 - How one provider transformed their onboarding - Interview w/ leaders from VTC

Ep. 23 - Turn around a struggling team with data. It sounds crazy, but...

Ep. 22 - Five Things Toxic Organizations Say to Staff (And How to Fix Them)

Ep. 21 - Staff retention at a new organization w/ Julie Bisi

Ep. 20 - Three Easy Employee Retention Strategies

Ep. 19 - Give frontline supervisors more skills, not more trainings

Ep. 18 - Stop *doing* staff retention initiatives - Instead, build a culture

Ep. 17 - Resources to help you fight staff turnover

Ep. 14 - Transform the DSP employee experience with 1 simple method

Ep. 13 - Common pitfalls with performance-based incentives (and how to avoid them)

Ep. 12 - How NOT to increase staff retention at the holidays

Ep. 11 - How to stop the next 100 fires before they start

Ep. 10 - The real costs of DSP turnover

Ep. 9 - The #1 barrier to increasing your staff retention

Ep. 8 - Addressing Performance Issues

Ep. 7 - Stop losing staff: Top 5 changes you can make

Ep. 6 - Three ways to avoid the pitfalls of the struggling new supervisor

Ep. 5 - Why didn't your staff retention initiative work? And what works instead?

Ep. 4 - Are your DSPs about to "break up" with your agency? Your onboarding says a lot

Ep. 3 - Is this strategy the silver bullet of DSP retention? Not quite, but almost

Ep. 2 - Start here: The first steps to reduce turnover

Ep. 1 - What's it really like? How the employee experience can make or break your staff retention