All Episodes
Mayo Clinic Key In To Quality — 85 episodes
Putting Patients First—Clinically and Financially
Episode #92: When Home Becomes the Hospital
Speaking Up Saves Lives: Psychological Safety for Residents
Why Human Connection Is Essential to Quality Care
From Protocol to Practice: Lessons in Inpatient Hypoglycemia Management
The Power of Provider-Patient Conversations
Beyond the Diagnosis: Why Listening and Explaining Matter in Patient Outcomes
Belonging Starts Here: Welcoming New Nurses with Intentional Enculturation
Celebrating Good Catches: Employee Recognition That Saves Lives
Multidisciplinary Strategies for CAUTI Prevention
Standing Strong: Outpatient Falls Prevention
Stay With Me: Fall Prevention Initiatives
Safe Mobility Champions
A Unified Approach: Safe Patient Handling and Falls Prevention
Safety Huddles and Visual Management: A Creative Fusion for Healthcare Culture of Safety
Revolutionizing Sepsis Care, Pt. 2: Saving Lives with AI
Championing Equity in Sepsis Care: The CARES Initiative
From Insight to Action: Addressing Delirium Head-on
Addressing Delirium: A Path for Preventing Workplace Violence
From Silence to Safety: Transforming Healthcare Culture
QI Learning with a Twist: Mayo Clinic's Flipped Classroom
Pawsitive Healing: Animal-Assisted Services in Healthcare
Reporting to Save Lives: Transforming Safety Systems at Mayo Clinic
Beepers, Needlesticks, and Building a Safer Workplace
Elevating Patient Experience: Insights from Mayo Clinic, Pt. 2
Elevating Patient Experience: Insights from Mayo Clinic, Pt. 1
Design Thinking in Healthcare: Putting the Patient Experience First
Hazards in Healthcare: Exploring Industrial Hygiene with an Expert
Going for Gold: Quality Improvement at the Front Line
Improving Safety Culture and Solving Problems Through Daily Huddles
Systematic Mortality Reviews: Looking Back to Improve the Future
The Future of Safety in Nursing: Voices from the Frontline
Beyond the Basics: Transforming Hand Hygiene Compliance in Hospitals
Robotics Rx: Revolutionizing Healthcare, Safely
Tackling Workplace Violence in Healthcare
Staff Ergonomics: Keeping care givers in ‘fighting form'
Addressing Abusive Behaviors in Healthcare: A Deep Dive
Radiation Safety: Protecting Patients and Providers
Promoting resilience: connecting to purpose in work
Quality Academy: The Heart of Mayo Clinic Quality Improvement
Radiology: Transforming Practice and Creating Value
Cultivating a Quality Mindset
Improving organizational culture through staff empowerment
The Power of Practice Collaboration in Quality Improvement
Tech with Heart: Navigating Innovation and Compassion in Healthcare
Experience Relationship Design: The Convergence of Technology, People, and Process
Unsung heroes-healthcare volunteers
Mining for patient experience gold
A provider voice on patient experience
Human Experiences in Healthcare Delivery
Back to Basics in Healthcare Quality - Part 3
Back to Basics in Healthcare Quality - Part 2
Back to Basics in Healthcare Quality - Part 1
The Evolution of Patient Safety – a Proactive Approach to Focus on What’s Going Right
Pursing a Dream for Health Equity
Science Bound Scholars Program - Improving Diversity in STEM
Health Equity Through the Lens of Accreditation
The Evolution of Mayo Clinic’s Health Equity and Inclusion Office
Workplace Violence Prevention in Healthcare: Security Operations and Systems
Workplace Violence Prevention: Leveraging Clinical Systems to Support Health Care Workers
Healthcare Workplace Violence: Stories from the Front Line
Data Storytelling isn’t a Fable
Quality, IT and the EHR: a Collaboration Trifecta
Quality or Counterfeit? The Science of Quality Measurement
Keeping Pace with Accreditation Standards
Total Recall - what to do when devices fail
Opioid Prescribing Practices - Reducing the Risks and Saving Lives
Antimicrobial Stewardship - It Takes a Village
Advancing Anticoagulation Medication Safety
New approaches to reducing readmissions from skilled nursing facilities
Improving the heart of patient experience
Applying machine learning to improve patient safety
Incidental findings – developing processes to ensure follow up
HELP! I need support! The Healing Emotional Lives of Peers (HELP) Program at Mayo Clinic
When Quality Isn’t Equal – Shedding Light on Disparities
Quality is not a department – engaging all staff in improvement
The Importance of Getting a Great Start in the OR
One Less Diagnostic Error—Reducing Specimen Errors
Responding to Patient and Visitor Misconduct
Deepening the Mayo Clinic Experience by Design
Identifying and Rescuing the Deteriorating Patient
Kernels of Wisdom: reflections from a career in quality leadership
Engaging Leaders and the Practice in Real Change to Improve Patient Experience
High-Level Disinfection of Medical Instruments
Novel Approaches to Reaching Vulnerable Populations