All Episodes

#82 - Why Positivity Matters in Healthcare

#81 - GP Reference Checks.. Are they a thing?

#80 - RBA Surcharge Changes: What Your Practice Needs Know

#79 - You’re Carrying More Risk Than You Think

#78 – Spot Checks That Actually Protect Your Practice

#77 – True or False: What Actually Drives Practice Performance

#76 – Hiring Friends & Family Without Breaking Your Business

#75 - Flu Clinics Done Properly: Setup, Systems and Execution That Actually Work

#74 - Persistent Recurring Practice Problems and How to Fix Them

#73 - Nurse/Doctor Ratio's... Explained

#72 - Navigating Facility Fees in Healthcare Practices

#71 - Industry Data Analytics with James Gillespie, CEO of Cleanbill

#70 - Leadership Avoidance - The Cost of Dodging Responsibility

#69 - Day In The Life of an Admin Leader

#68 - Part Two - IT Overhaul with Jeff Hawkes

#67 - Part One - IT Overhaul with Jeff Hawkes

#66 - Happy New Year - Welcome to 2026

#65 - Rejections, Rejections, Rejections (insert facepalm)

#64 - Owners and Leaders... Without Ego

#63 - Part Two - Essential Eight with Jeff Hawkes (Your IT Desk)

#62 - Part One - Essential Eight with Jeff Hawkes (Your IT Desk)

#61 - Delegating or 'Dump Trucking'?

#60 - Praise & Recognition In Your Practice

#59 - Seasoned Staff Promotion

#58 - Managing Up

#57 - How Would I Prepare For A New GP

#56 - Guest Episode Part 2 | Chris Smeed - Cubiko

#55 - Guest Episode Part 1 | Chris Smeed - Cubiko

EXTRA - MBS Changes from 1st November 2025

#54 - Preparing For End Of Year

#53 - The Importance Of Attention To Detail

#52 - How Your Reception Is The "Front Cover" Of Your Practice

#51 - Guest Episode Part 2 | Darren Compton - DXC Medical Recruitment

#50 - Guest Episode Part 1 | Darren Compton - DXC Medical Recruitment

#49 - Reviewing the Stock Take Processes In Your Practice⁠

#48 - Closing Meetings Effectively – Why It Matters

#47 - How Many IT Systems Is Too Many

#46 - Building a Business, Not a Charity

#45 - How Underperforming Staff Affects Your Clinic

#44 - Increasing Your Clinic's Fees

#43 - Guest Episode Part 2 | Navigating the GPCCMP

#42 - Guest Episode Part 1 | Navigating the GPCCMP

#41 - Appraisals

#40 - Handling Complaints Effectively

#39 - Improving Access In Your Appointment System

#38 - Outsourced or In House Reception

#37 - Dashboards That Matter – What Practice Managers Should Be Tracking Daily

#36 - Forecast the Future – Why Your Numbers Matter

#35 - From Mate to Manager – Making the Shift

#34 - Accreditation – Not Just a Tick-Box Exercise

EXTRA - Upcoming Changes to Chronic Condition Management (GP CCM) - Update!

#32 - Work-Life Balance... If That’s Even a Thing

#31 - Reception Roster Myths – Ratios That Actually Work

#30 - Budget Like a Boss - Cut Costs Without Cutting Corners

#29 - Assigning Medicare Benefits – Why It Matters & How to Get It Right

#28 - Accountability At The Nurses Station

#27 - Minisode: HR Wouldnt Approve - But We're Asking Anyway

#26 - Updates to Bulk Billing Changes

#25 - All Things Promotions... What does it take?

#24 - Cracking the Code on GP Recruitment

#23 - Back to Basics - Cutting Through the Chaos

#22 - Lofty Ideas into Action and Implementation

#21 - Proposed Medicare Changes Discussion

#20 - Celebrating 1000 Downloads

#19 - Bulk Billing to Mixed Billing - Implementation Phase

#18 - Doctors Orientation Done Right

#17 - Maximising Outcomes: Practice Nurses

#16 - Results and Recalls

#15 - Mastering Third Party Accounts

#14 - Breaking The 'Busy' Mindset

#13 - Point Of Difference: “The why choose us factor”

#12 - Know Your Business: Why Owners Need to Understand It All

#11 - The Grant Game: Maximising Funding Opportunities

#10 - Two Views, One Vision

#9 - The Director's Chair: Insights and Learnings with Ami Assigal

#8 - Promote Your Practice: Tips, Tricks, and Compliance

#7 - Mastering PDSA: The Key to Quality Improvement

#6 - Facility Fees Unpacked: Profits, Stock, and Efficiency

#5 - Recruitment Unpacked - Finding the Right Fit

#4 - Proactive Health in Action

#3 - HR Hiccups

#2 - Lights, Camera, Induction!

#1 - Leadership Unlocked

Trailer - Practice Partners Podcast