All Episodes
Serving Success — 144 episodes
How to Stay Connected to Your Team as a Seasoned Leader
How to Build Purpose into Your Day with One Simple Habit
How to Lead More Effectively with Emotional Intelligence
How to Balance Accountability with Empathy
How to Recognize Your Team in a Way That Actually Matters
How to Create a Workplace Where People Can Bring Their Whole Selves
How to Improve Retention with One Leadership Habit
How to Inspire Your Team by Creating the Right Energy
How to Stay Emotionally Connected During High-Stress Service
How to Avoid the Biggest Mistakes When Building Culture
How to Drive Performance with Compassion and Encouragement
How to Make Your Team Feel Seen and Supported
How to Connect Emotionally Before You Manage
How to Lead with Hospitality
How to Build a Restaurant Culture That Actually Works
How to Align Passion, Purpose, and Process
How to Lead with Empathy in Hospitality (and Still Get Results)
How to Spot the Patterns Shaping the Industry
How MAJC Expert Sessions Connect Operators to the Best in the Business
How MAJC Office Hours Provide Real-Time Support
How to Build a Hospitality Community That Actually Helps
How MAJC Is Redesigning Hospitality Support
How to Reclaim Control When Your Business Is Running You
How to Keep Your Team Truly Aligned
How to Build Systems That Actually Work
How to Recognize When It’s Time to Close Your Restaurant
How to Lead Without Micromanaging
How to Prepare for Restaurant Ownership Before You Open
How to See the Operator Role for What It Really Is
How to Raise Capital Without Giving Away the Business
How to Offer Equity to Employees Without Losing Control
How to Structure Partnerships That Actually Work
How to Take on Investors While Avoiding Legal Pitfalls
How to Avoid Common Legal Mistakes
How to Structure Ownership as Your Restaurant Group Grows
How to Avoid Costly Mistakes While Scaling Your Business
How to Build a Franchise Playbook That Actually Works
How to Protect Your Brand While You Scaling
How to Rethink the Biggest Misconceptions About Franchising
How to Know If You’re Ready to Franchise
How to Build Systems That Support Scalable Growth
How to Know When You’re Ready to Expand
How to Monitor Unit Economics for Long-Term Success
How to Master P&L Literacy to Protect Profitability
How to Build Strong Financial Systems from Day One
How to Plan for Every ‘What If’ in a Business Partnership
How to Decide Between a Lease and a Management Agreement
How to Choose the Right Location for Your Concept
How to Legally Prepare for Business Growth
How to Raise Capital for a New Restaurant
How to Structure Your Business to Protect Personal Assets
How to Stay Compliant with Labor Laws When Hiring
How to Avoid Common Mistakes in Licensing and Contracts
How to Protect Your Name, Logo, and Recipes
How to Offer Equity Without Compromising Your Business
How to Negotiate a Partnership Agreement with Confidence
How to Choose the Right Legal Structure for Your Restaurant
How to Execute Written Warnings the Right Way
How to Document Performance Issues Effectively
How to Protect Your Business from Wage and Hour Lawsuits
How to Handle Health Disclosures with Care and Compliance
How to Design a Bonus Structure Everyone Understands
How to Connect with Gen Z Employees
How to Train Teams That Want to Stay
How to Use the Employee Handbook the Right Way
How to Give Feedback That Lands
How to Run One-on-Ones That Empower Employees
How to Plan for Succession on Your Team
How to Write Job Descriptions That Actually Work
How to Talk About Compensation from Day One
How to Always Be Hiring Like a Pro
How to Have Difficult Conversations with Staff
How to Create a Truly Safe and Respectful Workplace
How to Turn Exit Interviews into a Growth Tool
How to Fire Someone the Right Way
How to Navigate Conflict with Confidence
How to Manage Teams Without Losing Your Mind
How to Build a People-First Restaurant Culture
How to Find Balance in a Business That Never Stops
How to Open Your First Restaurant
How to Keep Calm When You’re In the Weeds
How to Handle Dietary Restrictions With Hospitality
How to Utilize Customer Feedback
How to Create a Memorable Dining Experience
How to Turn a Dish into a Signature Staple
How to Roll Out a New Menu While Empowering Your Team
How to Balance Creativity with What Guests Want
How to Design a Menu That Works
How to Run a More Sustainable Restaurant
How to Manage Stress by Prioritizing Balance
How to Lead and Mentor as a Black Owner-Operator
How to Mentor with Purpose
How to Manage People and Set Them Up for Success
How to Create Consistency in the Kitchen
How to Grow an Authentic Social Media Presence
How to Stay Relevant and Keep It Fresh
How to Run a Profitable Restaurant with Smart Strategies
How to Balance Food Trends with Timeless Technique
How to Adapt as the Restaurant Industry Evolves
Lessons From Lamar Moore’s Culinary Journey
How to Survive the Worst Job of Your Career
How to Turn a Job in Hospitality into a Lifelong Calling
How to Turn Hospitality Hopes and Dreams into Reality
How Fine Dining Has Evolved
How to Build a Restaurant Around Its Origin Story
How to Open a Restaurant in NYC the Right Way
How to Understand Las Vegas’ Evolving Food Scene
How to Win Big When Opening a Restaurant in Vegas
How to Create the Ultimate Tailgate Menu
How to Build a Career Through Meaningful Mentorship
How to Cook the Perfect Steak at Home
How to Harness the Power of Technique in Cooking
How to Balance Technique and Innovation in the Kitchen
How the Next Generation of Chefs is Redefining Creativity
How to Scale a Restaurant Concept Successfully
How to Choose the Right Location for a Restaurant
How Heritage and Palate Shape the Way You Cook
How to Cook from Your Roots
How to Write a Cookbook with Personal Meaning
Lessons from Michael Mina’s Culinary Journey
How to Balance Fatherhood, Career, and the Chaos in Between
How to Make the Perfect Chocolate Chip Cookies
How to Get the Most Out of Your Home Kitchen Appliances
How to Create a Pantry That Makes Home Cooking Better
How to Channel the Entrepreneurial Spirit and Build Beyond the Kitchen
How to Make Technology Work for You in the Kitchen
How to Thrive as Fast-Casual Redefines The Way We Dine
How to Practice the Hospitality We Preach Within the Industry
How to Define ‘Chef’ in a World of TV and Social Media Stars
How to Handle the Rise of 'Chefluencers' and Stay True to the Craft
How to Help Young Cooks Slow Down and Master Their Skills
Lessons from Michael and Bryan Voltaggio’s Culinary Journeys
How to Rethink Traditional Restaurant Pricing Models
How to Handle Dietary Restrictions with Genuine Hospitality
How to Use a ‘Finsta’ to Find Food Inspiration and Fresh Ideas
How to Create Balance by Implementing a 5-Day Work Week
How to Maximize Flavor with the Art of Woodfire Cooking
How to Craft a Culture Focused on Continuous Improvement
How to Standardize Dishes to Ensure Quality
How to Design Menus That Foster Team Ownership
How to Bridge the Gap Between Owners and Chefs
How to Retain Top Talent in the Kitchen
How to Build a Career Blueprint for Long-Term Happiness
Lessons from Jonathan Sawyer’s Culinary Journey