All Episodes

Barbara Muckermann - Kempinski Hotels | The Good Life Business Model, Asset-Heavy Plays & The Power of Heritage

Eu Chin Fen - Frasers Hospitality | Real Talk on Career Growth, Human Judgment & The Value Chain

Jan Heringa - Leonardo Hotels | From Brand Launches to Construction Curveballs

Lennert De Jong - Another Star | Flipping the Script on Brands, Tech, and the Marriott Move

Rafat Ali - Skift l Building a Travel Media Empire That Actually Matters

Dirk Bakker – Colliers | The Money Moves Behind Hospitality’s Hottest Destinations

Elie Milky – Radisson Hotel Group | Talking Global Growth, Lifestyle Hotels & Branded Residences

Christopher Hartley & Simon Naudi - GHA & Corinthia | Loyalty, Luxury & Grand Boutique Hotels

Ian Di Tullio - Minor Hotels l Spreadsheets, Sky Miles & Suite Dreams

Samuel Njoroge - Millenium Hotels l From Phone Operator to Planet Protector

María Zarraluqui - Melia Hotels l From Legal Life to Luxury Hotels with a Spanish Twist

Richard Hyde - SLH | Swiping Right on Luxury & Small Hotels

Adam Crocini – Hilton | Crafting Iconic F&B Experiences & CIA Anecdotes

Glenn Haussman - No Vacancy | From Hip-Hop to Hospitality and Hustling Behind the Mic

Glenn Mandziuk - World Sustainable Hospitality Alliance | Leading the Green Revolution in Hospitality

Nick Cavanaugh | Weather Proof Bookings: From Stormy Clouds to Stress Free Travels

Emma Sleight | Behind the scenes of the World's 50 Best Hotels

John Blanco - Capella Hotels & Resorts | Winning The World’s 50 Best Hotels & inspiring excellence

Felicity Black-Roberts – Hyatt | The Hyatt Way of Hotel Development

Pier Paolo Righi - Karl Lagerfeld | From Runway to Hospitality

Mieke Berkers on Breaktime | Independent Hotel Show goes Munich

Daniel Afonso | Senior VP of People & Culture at Radisson | Empowering talent in hospitality

Jonathan Worsley - The Bench & FHS | Shaping Hospitality Development through Investment Events

This is SMACK

Simon Mayle – PROUD Experiences | LGBTQ+ travel experience: traveling under the rainbow flag

Chris Nader – ENVI Lodges | Sustainable luxury, outdoor hospitality & his entrepreneurial journey

Fahad Abdulrahim Kazim - Millennium Hotels & Resort | Insights & stories about hospitality in the Middle East

Caroline Tivéus - Pandox | A Mastermind of Numbers behind Sustainability

Alexi Khajavi – Questex | Connecting hotel real estate owners with brands, trends and tech

Atul Chopra – FreshOn Table | Minimum emissions, maximum nutrition – harvest on demand

Sir Rocco & Lydia Forte | Rocco Forte Hotels – A family business and a way of life

Patrick Mendes – ACCOR | SMACK Live! at YHS-Pre-Event

Jillian MacLean - Drake & Morgan | A female-influenced bar & restaurant empire

Bill Heinecke – Minor Hotels | An overnight success that took 55 years

Josiah Mackenzie – Hospitality Daily | Two hosts, countless tales, and a daily dose of hospitality

Hubert Viriot – YOTEL | From Gatwick Airport to the world: A success story

Gabriela Schmidle – MTS Marketing | The mystery of Christmas Markets & mulled wine maneuvers

Dr. Ellen Madeker – Airbnb | Balancing acts: tourism regulations, politics & female leadership

Mark McCulloch – Hospitality Rising & Supersonic Marketing | Kick-ass employer branding for hospitality

Emma Banks – Hilton| Buffet hype & the importance of F&B in sustainability

Dr. Jeffrey O – St. Justine & IHI | From humble beginnings to hospitality powerhouse

John Langford – AEG | The meaning & impact of live music

Tao Tao – GetYourGuide | Digitalizing Travel Experiences & Founding a Billion Dollar Company

4 Hosts 4 Seasons – A recap of how everything started and our favorite moments of SMACK-history

Ronisha Goodwin – Hyatt Corporation | The heart of Diversity, Equity and Inclusion in Hospitality

Jeremy McCarthy - Mandarin Oriental Hotel Group | The core of wellness, positive psychology and tech in the spa-industry

Donald Leadbetter – U.S. National Park Service | Managing National Parks, creating experiences and understanding nature

Dimitris Manikis - Wyndham hotels | The importance of caring for people in hospitality

Wybcke Meier - TUI Cruises | The unique experience of traveling with cruises

Deborah Rothe – Messe Berlin | ITB 2023 and the exhibition business

Alex Schneider - Nikki Beach | Local cultures, breaking traditions & becoming a global hospitality brand

Christoph Hoffmann – 25hours Hotels | Creating outstanding atmospheres, concepts and designs

Torgeir Silseth – Nordic Choice Hotels | Cultural differences, the battle of the giants and employee turnover in hotels

Shannon Knapp - The Leading Hotels of the World | Remarkably uncommon hotels & the latest buzz around luxury hotels

Pascal Jenny – Arosa Tourism | Swiss tourism, employee satisfaction and reducing ecological footprints

Mieke Veldhuis – The Social Hub | Hybrid hospitality and the importance of people & culture

Dr. Josef Vollmayr – Limehome | Disruption hospitality, alternative accommodation and tech-enabled hospitality products

Sébastian Bazin – Accor | ALL, the Heartist concept and the secret to success in hospitality

S3E18 (DE) - Hirmer Hospitality and the importance of shared values with Edith Gerhardt

S3E17 (EN) – Raus, innovation and nature escapism with Julian Trautwein

S3E16 (EN) - Marriott, changes in travel habits and loyalty programs with Satya Anand

S3E15 (EN) - Dorchester Collection, Learning & Development with Kayleigh Wiltshire

S3E14 (EN) - Sustainability and reduction of food waste with Naomi MacKenzie

S3E13 (EN) – ennea capital partners, innovations, and future travel with Jan Valentin

S3E12 (DE) – Developing hotels & Amano Hotel Group with Ariel Schiff

S3E11 (EN) - Hosco and entrepreneurship with Olivier Bracard

S3E10 (EN) - JLL Hotels & Hospitality, human capital and revolution of technology with Gilda Perez-Alvarado

S3E09 (DE) – Breidenbacher Hof, high-end luxury hotels and the aftermaths of Covid-19 with Cyrus Heydarian

S3E8 (EN) - Montreux Jazz Festival, legacies and hospitality DNA with Mathieu Jaton

S3E7 (EN) – The Student Hotel business model with Charlie MacGregor

S3E6 (EN) – Meta aka Facebook, consumer behaviour and virtual reality with Jan Starcke

S3E5 (DE) – ÖHV, tourism politics and work 4.0 with Michaela Reitterer

S3E4 (EN) – Steigenberger and new horizons with Marcus Bernhardt

S3E3 (DE) - Tyrol, winter season and sustainability with Florian Phleps

S3E2 (DE) - Traveler- and employee engagement with Thomas Edelkamp

S3E1 (EN) – citizenM, development & values with Michael Levie

S2E21 (EN) – Concept development and chasing a dream with Veerle Donders

S2E20 (DE) – Tradition, Leadership & TV-talks with Caroline von Kretschmann

S2E19 (EN) - Fair travel and future trends with Michael Ros

S2E18 (EN) - Entrepreneurship, funding & Cloudbeds with Richard Castle

S2E17 (EN) – Wellness, Sustainability & Six Senses with Neil Jacobs

S2E16 (DE) – New Work and Development with Isabell Fuss

S2E15 (EN) – Concepts, strategies & sustainability with Marloes Knippenberg

S2E14 (DE) -HSMA and developing a hotel group with Haakon Herbst

S2E13 (EN) – The future of (business) travel and loyalty programs with Chris Hartley

S2E12 (DE) – Travelling & Changing Workplaces with Boris Radke (part 2/2)

S2E12 (DE) – Travelling & Changing Workplaces with Boris Radke (part 1/2)

S2E11 (DE) - Corporate Communications with Anne Wahl-Pozeg

S2E10 (EN) - Hospitality Education & EHL with Joshua Gan

S2E9 (DE) - HotellerieSuisse & Union Work with Dr. Ueli Schneider

S2E8 (DE) - Stadium Management with Katharina Kienemann

S2E7 (EN) - Airline Management during Covid-19 with Lorenzo Stoll

S2E6 (EN) - Hotel development, real estate & entrepreneurship with Chalana Perera.

S2E5 (EN) - Resorts with Robert Herr

S2E4 (EN) – Expanding a new hotel brand with Michelle Walder

S2E3 (EN) - Digital Touchpoints in Hospitality with Chi Chan

S2E2 (DE) – Rocking the rental car world with Roy Himmelreich

S2E1 (EN) - Digital Transformation in Hospitality with Timothee Semelin

#17 (EN) - Pricing & E-Commerce for luxury hotels with Wilhelm "Wilko" Weber

#16 (EN) - Human Resources during & after Covid-19 with Ingrid Eras-Magdalena

#15 (EN) - Revenue Management during Covid-19 with Lukas Peter

#14 (EN) - Hotels during & after Covid -19 with Pierre Perusset

#13 (DE) ON TOUR SEASON 1 - Digital Panel @ Deutscher Hotelkongress

#12 (EN) - The art of ultra luxury hospitality with Frank Marrenbach

#11 (EN) - Vacation rental homes & competing or complementing the hotel business with Tobias Wann

#10 (DE) ON TOUR SEASON 1 - Next-Gen Panel @ Deutscher Hotelkongress 2020

#9 (DE) - C&B, local communities and women in hospitality with Tina Brack

#8 (EN) ON TOUR SEASON 1 – Young Hoteliers Summit (YHS) 2020 Intro

#7 (EN) – Hospitality Education & Innovation with Nicole Rosenkranz & Ian Millar (EHL)

#6 (EN) - Loyalty Programs, rates & GM of a Luxury Hotel with Gregor Andreewitch (Waldorf Astoria Berlin)

#5 (EN) – Social Change & private member clubs with Mark Somen (The Conduit)

#4 (EN) - Employee retention & HR with Adam Rowledge (Rowledge Associates Ltd.)

#3 (DE) - How to become the coolest GM with Philip Ibrahim (The Student Hotel)

#2 (EN) - Originality in hospitality with Beat Fornaro (Design Hotels)

#1 (EN) - Getting started in hospitality with Florian Montag & Fritz Dickamp