All Episodes
Talk Like a Leader — 195 episodes
Commas and Periods
The Best Way to Resolve Conflicts that Develop by Email
How You Listen Matters as Much as How You Talk
People Are MORE Important than Things
It's Good to THINK Before You Speak
[Re-Release] Leading Remotely: The Importance of Intentionality
How to Get People to Listen to You
Capture and Confirm Attention
Final Thoughts from The Rules of Civil Conversation
Getting Past Your Filters: The Halo Effect
Getting Past Your Filters: The Curse of Knowledge
Getting Past Your Filters: Fundamental Attribution Error
Avoiding Logical Fallacies: Ad hominem and Genetic
Avoiding Logical Fallacies: Black-or-White and Middle Ground
Reaching Shared Understanding
How to Disagree Without Being Disagreeable
Feedback Sandwiches Usually Taste Bad
Stop Using Constructive Criticism and Do This Instead
Separate Impact from Intent
Is Conflict Always a Bad Thing?
Six Questions for Collaborative Communication
Kind is not Weak
Vulnerability Makes Connections
[REPOST] How to Be Assertive Without Being a Jerk
Overcoming the Pull of the Past – Dealing with Leadership Undertow
Oh No, I Made a Mistake I Knew How to Avoid!
Resolving Conflicts with Other Leaders in Your Organization
How to Discipline and Employee After You Tried Everything Else
Longing for the Past vs Looking to the future
The Impact of Relationship, Message, and Context
Three Steps for Handling a Persistently Negative Team Member
Assume (at least) Benign Intent
How to Coach a Team Member Who is Doing Nothing Right
Consider Alternate Stories
Short, Frequent Conversations Beat Long, Infrequent Ones
The Power of Meta Conversations
Experience Can Numb You to the Struggles of Others
Expectations vs. Reality
Faith vs. Fear in Communication
Faith vs. Fear in Communication
Get on Their Side of the Table
Use Affirmative Statements
Have the Difficult Conversation
6 Books for Your Reading List
More Context on Selling Change You Don't Like
[Re-release] Three Communication Resolutions
How to Sell a Change You Don't Like
Why I Work Hard to NOT Get Angry
The Problem with Email and Instant Messaging
Identifying Your Blindspots So You Can Guard Against Them
Three Questions You Can Use for Coaching Conversations
We All Have Blindspots
More Than Just Words: Tone, Body Language, Timing, and Environment
What CAN You Do?
Facilitate Connection
Beware the Sideways Comment
Confirm Understanding Before You Respond
The Danger of Assumptions
Maximizing Your Communication Power
[Re-broadcast] Data Tells and Stories Sell
Know Your Source of Communication Power
How You Can Blow Another Person's Mind
Remember to Close the Communication Loop
[Re-release] Three Ways to Irritate Others and How to Correct It
The DISC Style That Makes the Best Leader
Beware of Either-Or Interpretations
Five Communication Strategies to Stop Using and What to Do Instead
How to Ask Questions Without Backing People into a Corner
The DISC Model is a Good Enough Model Not a Perfect One
How to Be Assertive Without Being a Jerk
Using Stories to Coach with Impact
Control What You Can
Focus on Similarities More Than Differences
All People Are Motivated
Use Person First Language
Work the Problem
The Future of Work with Kevin Eikenberry – Episode 2
The Future of Work with Kevin Eikenberry – Episode 1
If You Do Only This One Thing, Your Communication Will Improve
How Suggesting Ways for People to Improve Can Backfire on You
How Suggesting Ways for People to Improve Can Backfire on You
The Power of Communication or Personality Models
The Problem with Every Communication or Personality Model
It's Better to Disarm Than to Strongarm
Dealing with Two Potential Communication Challenges
Learning from Skilled Negotiators
Disagree Without Being Disagreeable
Four Ways to Improve Your Communication Effectiveness
Two Sides of the Need to Be Heard and Understood
Put Reciprocity to Work
Building Relationships in a Remote World with Kevin Eikenberry
Building Trust in a Remote World with Kevin Eikenberry
The Meaning of Ethical Visibility with Kevin Eikenberry
Team Member to Team Mate with Wayne Turmel
100 Episodes - Looking Back and Looking Forward
What it Means to Talk Like a Leader - Revisited
You Can Never Be Too Clear
The Seven Deadly Sins of Conflict Resolution
Be at Peace
Joy in the Journey
Love in Leadership
Creating Hope
Defer with an Explanation
In Search of Positive
Head Mistakes vs. Heart Mistakes
Start with "Yes"
Make Leadership Communication a Habit
Not All Feedback is Negative
Communication Blindspots Intensified by Remote Work
Can Your Personality Change Over Time?
Lessons from Politicians: What NOT to Do in Leadership Communication
Make Yourself Non-Threatening
If You Can Name It, You Can Tame It
Coaching Isn't Telling: A Lesson Learned the Hard Way
Leading Remotely: The Importance of Intentionality
Chronic Conflict: It Gets Worse Before It Gets Better
More Than Techniques - The Importance of Character
Be Patient and Persistent
Speak to Actions and Results Rather Than to Character and Intelligence
How the DISC Model Can Cause Problems for You
Avoiding Confirmation Bias - Stay Curious
The Coaching Mindset with Carl Smith - Cautious Style
The Coaching Mindset with Carl Smith - Supportive Style
The Coaching Mindset - Inspiring Style
The Coaching Mindset - Dominant Style
The Coaching Mindset with Carl Smith
What Mindsets Do You Use to Form Your Frames?
The Importance of How You Frame a Problem with Kevin Eikenberry
Provide Data Both Accurately and Honestly
Learn to Listen Accurately
Learn to Speak Accurately
Make Yourself Accessible
Beware of Transferred Aggression
Fix the Problem Not the Blame
Be Sensitive to Your Team's Environment
Provide Context When You Share Data
Business Critical or Personal Desire
Understanding Time Perspectives - People Orientation
Understanding Time Perspectives - Task Orientation
When You Suddenly Find Yourself Leading Remotely
Different Ways That People View Time
The Do's and Don'ts of Coaching Conversations
The Pancake Theory of Communication
Championing Change
Speaking of Change
Impact of Trust
Thoughts on Building Trust
What it Means to Talk Like a Leader with JJ Brun
With or For Rather than To
Three Communication Resolutions
Think Beyond THIS Conversation
These Ideas Work with Family Too
What It Means to Talk Like a Leader with Don Mann
The Power of Questions
Overcoming Other People's Perceptions of You
Focusing on Gratitude to Talk Like a Leader
Leadership Communication Mindset with Carl Smith
Managing Expectations and Building Trust with Carl Smith
Accept, Approve, and Appreciate Others
Unintentional Threat Triggers - Cautious Style
Unintentional Threat Triggers - Supportive Style
Unintentional Threat Triggers - Inspiring Style
Unintentional Threat Triggers - Dominant Style
How Do You Talk to Yourself?
Five Ways to Deescalate Conflict
Communicate in a Way that Does NOT Convey Threat
Three Things to Consider in Written Communication
Listening - The Other Side of Communication
What It Means to Talk Like a Leader with Eric Levos
Three Things to Consider Before You Choose a Communication Technique
What it Means to Talk Like a Leader with Kevin Eikenberry
Stay Positive, Avoid Negative
Talk About What You DO Want
Why Use Communication Models and Why I Use DISC
What Talking Like a Leader Means to Me
Using the Power of Apology
What It Means to Talk Like a Leader with Tom Butera
Three Ways to Deal with an Angry Person
Watch What You Say (About People)
What NOT to Do with the DISC Model
Learn to Manage Expectations
Focus on the Future
Try to Relate to Your Opponent
How to Empower by DISC Style with Carl Smith
How to Equip by DISC Style with Carl Smith
Keep Learning and Searching with Carl Smith
How to Engage by DISC Style with Carl Smith
How to Encourage by DISC Style with Carl Smith
What It Means to Talk Like a Leader with Carl Smith
The DISC Model of Human Behavior
Question What You Know is True
Six Questions for Collaborative Communication
Three Ways to Irritate Others and How to Correct It
Emotions are the Barrier to Change
Data Tells and Stories Sell