All Episodes

The Infrastructure of Trust: Spirit Airlines’ AI Journey with CIO Sapana Patel

REPLAY: Linguistic Exploration & The Future of Conversational AI with Alan Nichol

Measuring Conversational Quality: Sentiment, LTV, and the Future of Customer Support with Etie Hertz

Agents That Scale: Nick Thomson of Got Bot

Designing Better AI with a Playwright’s Eye: Smart Search, Raters & Guardrails (Soo‑Jin Lee)

How to Build Voice AI People Trust with Ludwig Sickert

Designing Trust into Conversational AI: Lessons from the Field with Hans Joachim Belz

Linguistic Exploration and the Future of Conversational AI with Rasa's Alan Nichol

Welcome to The Dialogue Architects