All Episodes

193: How We’re Filling Our Books Without More Clients

192: How I Got My Team to Actually Take Action With Quarterly Bonuses

191: Share this client experience training with your team

190: This Is What High-Performing Stylists Actually Look Like: Interview with Alexis Steen

189: Small Leadership Shifts That Instantly Improve Your Salon

188: Part One: The Foundational People Patterns Running Your Salon

187. How to Regulate Your Nervous System So You Can Lead With Clarity

186. Creating a Five-Star Salon Experience Through True Hospitality

185. The Phone System That Changed Everything for My Salon

184. How to Have Constructive Conversations With Your Team (Without Creating Conflict)

183. Stop Avoiding This One Thing With Your Team In 2026

182. How I'm Getting Off The Hamster Wheel In 2026

181. This Episode Will Make You Think Differently About This TikTok Scandal

180. A Salon Owner and Stylist’s Guide to Maximizing Your Earning Potential

179. How I Structure My Training Program (And Why It Works & Saves Me Money)

178. Luxury Isn't A Vibe, It's A Standard

177. Listen To This Before You Switch Booking Systems

176. I Don't Believe In Motivating My Team, Here's What I Do Instead

175. 3 Independent Stylists Came To Work At My Commission Salon, Here's Why

174. Why Most Salons Miss The Mark: Lessons In Luxury From Alinea

173. I Got 40 DMs In One Week With Clients Wanting To Book At My Salon

172. The Revenue Made Me Ignore The Red Flags

171. This Is Modern Recruiting

170. The Survey That Stung (And What I Did About It)

169. Why You Need A Leadership Program For Your Salon (And How To Create One)

168. You Need A Front Desk. Period.

167. Don't Destroy Your Career

166. Destroyed to Dominating (Kaili Nihil)

The Future Of The Elevate Podcast

165. It's Time To Focus On Your Team

164. 10 Questions I Wish I Answered Before I Opened My Salon's Doors

163. Grow Leaders Or Deal With Divas

162. A Tax Specialist Shares Why W-2s Are The Best Option (with Lena Mar Reitz & Omar Herrera)

161. I Got Audited & You Can Too. Here's How To Run Your Salon The Right Way (with Lena Mar Reitz & Omar Herrera)

An Important Update About The Elevate Insider

160. Unlocking Your Team's Full Potential

159. This January I Saw A 56% Increase In Revenue, Here's My Exact Strategy

158. Sliding Scales Work, Here's Why

157. Why Hiring For Culture Is More Important Than Hiring For Talent

156. The Art Of Booking Clients For Maximum Retention

155. If You're Not Doing Monthly 1-1 Stylist Meetings, Here's How I Do Mine

154. I Break Down Exactly How To Have A Million Dollar Year

153. My 2025 Marketing Strategy: I Don't Give A F#@k If I Annoy You

152. If Owning A Salon Has Been A Constant Struggle, Listen To This Episode (with Jennifer Alvarez)

151. The New Year Planning Strategy Every Salon Owner Needs

150. The Ugly Side Of Beauty (with Rachel Nixon)

149. If You're Blaming The Economy Because Your Salon Is Slow, This Episode Is For You

148. If You Want To Build A Resilient Business, You Need To Station Share

147. How My Brand New Stylist Is 75% Booked In 3 Months (with Maggie Cusack)

146. The One Thing Keeping Your Stylists From Building

145. The Biggest Mistake Salon Owners Make

144. The Truth Behind Perceived Value

143. How I Would Handle This TikTok Nightmare

142. How To Dramatically Improve Customer Service Inside Your Salon

141. You May Be Losing Potential Team Members Without This

140. 5 Reasons Your Clients Are Leaving

139. How Core Values Create Your Salon's Culture

138. 9 Ways You're Crushing Your Stylists' Motivation

137. I Was Surprised By These Salon Owners' Responses

136. What To Do When An Employee Leaves & Some Tea

135. How Salon Ownership & Suite Rental Are Not The Same

134. How Stylist Freedom Negatively Affected My Team's Growth & My Business

133. How To Set Up Your Salon For Success

132. How To Improve Your Communication

131. How To Become A Hybrid Extension Specialist (with Emma Kamarauskas)

130. How I'm Saving For Retirement

129. How To Successfully Onboard Your Team To Improve Employee Retention

128. Why You Should Quit Renting Your Salon Space & Purchase Commercial Real Estate (with Paul Neal)

127. Everything You Need To Know About Your First Year Of Salon Ownership (with Erynn Russell)

126. Why Your Salon Needs An Operations Manual

125. A CFO Shares Everything You Need To Know About Successful Financial Planning (with Janell Borrero)

124. How To Make Your Brand Stand Out In A Saturated Space (with Pascale Ricchetti & Kate Sharp)

123. I Created New Roles For My Stylists & My Salon Has Never Been Better

122. How To Radiate Big Brand Energy (with Katrina Owens)

121. Carving Your Own Path In Our Industry (with Nick Mirabella)

120. How To Retain Clients

119. How To Look At Your Salon With A Business Mindset (with Tammy Johnston)

118. How To Create A Simple But Super Effective Email Marketing Strategy (with Amy Kuphal)

117. If Your Salon Doesn't Have The "Wow Factor," It's Time To Rethink Your Experience

116. How To Rank Your Salon Higher On Google [And Other SEO Tips] (with Lindsay May)

115. My Stylist Wants To Rent A Suite

114. This One Service Changed My Whole Business

113. Why I Celebrated My Stylist's Redo

112. My Opinion On Sliding Scales

111. My $50K Mistake

110. Do You Need A Salon Dress Code?

109. Not Everyone Is Meant To Own A Salon

108. My Favorite Business Tools

107. How I Work Through Failure

106. What You Need To Know If You Want To Open A Salon

105. After 3 Years, I'm Saying Goodbye To Traditional Hourly Pricing

104. My Experience At Disney Reshaped How I Think About My Salon

103. The Real Side Of Rental: What To Consider Before You Make The Switch

102. Create Your 2024 Budget With Me

101. How To Be A Proactive Leader

100. I Picked My Lawyer’s Brain About Non-Compete Agreements, Trade Secrets & More (with Dave Anders)

99. My Top Lessons In 2023 & How You Can Learn From Them

98. I Took A Major Step Back From My Business This Year To Work On My Marriage, Here's What Happened

BONUS: I Interviewed My Top Stylist About Affiliate Links, Why She's Been Working At My Salon For 5+ Years and More (with Melanie Gorman)

97. Affiliate Links Just Aren't That Effective

96. The Hardest Lessons I’ve Learned As A Leader

95. Want To Build An Even Better Salon? Work On Your Emotional Intelligence

94. How To Choose The Perfect Coach For You (with Brooke Bauer)

93. Taking Starbucks’ Strategies & Applying It To Your Salon For More Success & A Better Client Experience (with Melody Justen)

92. "I Got Sued For $100K Over A Non-Compete Agreement, Now I Share My Story To Help Other Stylists" (with Dana Wexler)

91. Owning A Rental Salon Isn’t As Glamorous As You Might Think (with Tracy Powers)

90. Why Blindly Following What Other Salons Are Doing Might Be A Big Mistake (with Rob Hinds)

89. My Real Thoughts About Hourly Pricing (with Sheli Dodaro Hernandez)

88. Rental, Commission or Hybrid, Here's My Honest Feedback

87. How To Make Your Salon Stand Out With SEO & Google Ads (with Chris Sheppard)

86. Lessons From A Toxic Situation

85. Ways To Enhance Your Client Experience (Without Spending Extra Money)

84. The Secret To Success In Life & Business Is Discipline

83. Are You Running An Authentic Business? (with Sheli Dodaro Hernandez)

82. Is Reactivity Ruining Your Business?

81. How To Utilize Visualization To Create Your Own Success

80. Ways To Improve Your Money Mindset Behind The Chair

79. It's Not Luck, It's Resilience

78. "I Opened A Salon Twice, Here's What I Did Differently The Second Time Around" (with MJ Jackson)

BONUS: Transforming Your Lack Mentality (with Joy LaMay)

77. An Exclusive Look Inside The Collective: Resolving Conflict In Your Salon

76. Are You Holding Yourself Back? Here Are The Top Ways I See Salon Owners Stunting Their Growth

75. I Used To Be A Toxic Salon Owner, Here's What I Changed

74. Conflicts Are Inevitable. Here's How To Handle Them In Your Business

73. We Got Duped- How To Determine If A High-Level Program Is Worth The Investment (with Tiffany Wheelhouse)

72. Regulating Your Emotions Is One Of The Best Things You Can Do For Your Business

71. Rebuilding Tips & The Power Of Being A Commission Salon Owner (with Christen Barrs)

70. Not Everyone Will Understand Your Vision- And That's Okay

69. My Journey From Stylist To Owner & What I Learned Along The Way

68. Why It's Always A Great Idea To Invest In Yourself And Your Business (with Emma Bennett)

67. Carving Your Own Path In The Beauty Industry (with Christian Gaytan)

66. How To Be In Your Business For The Long Haul (with Sheli Dodaro Hernandez)

65. How To Diversify Your Marketing Strategy, There's So Much More Than Social Media

64. How I Start A New Month With Intention

63. The Bullying In Our Industry Needs To Stop (with Cyd Charisse)

62. Bad At Setting Boundaries? This Episode Is For You

61. This One Trait Will Make You A Better Leader

60. Being A New Parent & Salon Owner Isn't Easy, Here's Our Advice (with Rebecca Mason)

59. The Best Extension Method Is The One That's Best For Your Clients (with Christy Stewart)

58. The Myth Of Having It All (with Laurie Gery)

57. Multiple Income Stream Ideas For Salon Owners & Stylists (with Sheli Dodaro Hernandez)

56. Why Commission Salons Are So Powerful (with Joy LaMay)

55. How To Create More Time In Your Business

54. Why Short Form Video Content Needs To Be Part Of Your Social Media Strategy (with Hilary Billings)

53. How To Build A Business That Truly Aligns With Who You Are (with Morgan Bullock)

52. How Authenticity Will Enhance Your Brand (With Riley Craig)

51. How Systems Create Freedom In Your Business (with Vhance Valencia)

50. The Secret To Creating Your Best Year Yet

49. Are You Running Your Business Out Of Fear?

48. The Truth About Owning A Salon (with Sheli Dodaro Hernandez)

47. How To Create Superfans In Your Business (with Brittany Hodak)

46. How Servant Leadership Will Transform Your Salon (with Ken Lewis)

45. How To Stay Mentally Strong As An Entrepreneur (with Sheli Dodaro Hernandez)

44. Making The Most Of Your Online Presence (with Megan Heurich)

43. Don't Limit Yourself Behind The Chair: Thinking Outside The Box (with Ethan Flores)

42. How To Organically Attract Your Team

41. How To Put Yourself On The Fast Track To Success (with Kristie Broadway)

40. Why Leaders Need Emotional Intelligence Now More Than Ever, And How To Become More Emotionally Aware (with Kate Kent)

39. An Open, Honest Conversation About The Extension Industry (with Natalia Bolanos)

38. The Secrets Behind Massive Growth (with Abby Warther)

37. Million Dollar Salon Strategy

36. How Hiring A Social Media Manager Made Me More Money & Gave Me More Time

35. You Are Capable Of Consciously Building Your Confidence

34. Stop Playing Small: Challenging Your Comfort Zone (with Sheli Dodaro Hernandez)

33. Time For A Price Increase? How To Raise Your Prices In A Stress-Free Way

32. Manifesting The Business Of Your Dreams

31. How Systems Will Save Your Business (And Sanity)

30. Holding Your Team Accountable Does Not Make You The Bad Guy (It Creates A Better Culture, Thriving Team & More Revenue)

29. Why You Need A Personal Brand In 2022

28. Your Salon Owner Isn't Meant To Fill Your Books- How To Create Your Client Funnel

27. On The Verge Of Leaving The Industry To Doubling Income: Rebuilding With Purpose (with Amanda Frenzel)

26. You Have the Power to Attract Incredible Team Members

25. The Best Digital Tool for your Business

24. What's Human Design & How can it Impact your Business? (with Lindsey Means)

23. How to Build your Books at a Rapid Rate

22. Why Social Media is Nonnegotiable Today

21. Core Values Audit

20. Ways to Overcome Burnout as a Stylist or Salon Owner

19. Recession? Here's How I Diversify My Income

18. Why Small, Consistent Steps Matter

17. Things They Don't Tell You About Running A Business

16. Why Extensions And How They Changed My Business

15. Stop Micromanaging And Be The Leader Your Team Needs

14. Transform Your Lack Mindset To Create Success

13. How To Get Your Team On Board With Social Media

12. Eliminate Limiting Beliefs

11. Do This To Grow Your Business At A Rapid Rate

10. Are You Setting Yourself & Your Guests Up For Success?

9. Pricing Your Extension Services

8. Four Reminders Every Extension Artist Needs

7. Five Simple Ways To Boost Social Media Engagement

6. The #1 Way To Convert Followers To Clients

5. Red Flags To Look For When Looking For Extension Education

4. How To Produce Real Results From Your Social Media

3. The One Thing That May Be Holding You Back

2. 3 Tips To Grow Your Business In 2022

1. Three Simple Ways To Elevate The Client Experience