All Episodes - The G-Spot by Gillian James

The G Spot is a monthly podcast from Gillian James, founder of SignalCX, for senior leaders who care about culture, customer experience and the people caught in between.Each episode takes a single idea, something observed, researched or argued about in the real world of business, and follows it somewhere honest. No panels, no guests, no fluff. Just a point of view, some evidence, and the occasional uncomfortable question that most leadership conversations carefully avoid.If you have ever noticed that something gets lost between what organisations say they stand for and what it actually feels like to work for them, or buy from them, this might be for you. Hosted on Acast. See acast.com/privacy for more information.

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