All Episodes

Five-minute Deming: Zero defects

Five-minute Deming: Employee retention

Five-minute Deming: Profit

Five-minute Deming: Control charts

Five-minute Deming: Plan-Do-Study-Act

Five-minute Deming: Quality before inspection

Five-minute Deming: "Common sense"

Five-minute Deming: Annual performance reviews

Five-minute Deming: Putting out fires

Five-minute Deming: "Me" vs. "We" thinking

Five-minute Deming: Innovation

Five-minute Deming: Copying competitors

Five-minute Deming: Blaming the worker

Five-minute Deming: Pay vs. performance

Five-minute Deming: Awards & public recognition

Five-minute Deming: The Deming chain reaction

Five-minute Deming: Drive out fear

Five-minute Deming: The danger of sub-optimization

Five-minute Deming: Why improve if everything's great?

Five-minute Deming: Annual growth targets

Five-minute Deming: Leading people vs. leading a system

Five-minute Deming: Quotas, commissions, and sales targets

Five-minute Deming: Teaching the system

Five-minute Deming: Psychology

Five-minute Deming: Theory of knowledge

Five-minute Deming: Understanding variation

Five-minute Deming: Appreciation for a system