All Episodes
The Orita Podcast — 76 episodes
Absolute Advantage: Building an Agency That Outlasts Every Platform
Uncorking Real Retention: A CRM playbook from Sephora to the Wine Biz
Electric Eye on Shopify: Systems, Conversion, and What Comes Next
Stop Emailing the Wrong People: Building Orita’s Intent Engine
From Checkout to Doorstep: Marketing ShipBob’s Fulfillment Engine
Revenue Rocket Science: Retention Systems from Klaviyo to Shopify
Thread Count: What Moves the Needle in DTC
Brief Encounters: Tommy John x Rivo on CX-Led Retention
Deploy the Agents: AI agents for Omnichannel Retention
SuperAngel Signals: Picking Commerce Winners Before the Crowd
Treats, Tech, and Tactics: CRM Lessons from BARK
Bad Content Is a Tax: Shopify, Operators, and AI-era Growth
One Site Per Customer: Marko Bon on Domaine’s Experience-First Shopify Scale Machine
The Partnership Era: Building Strategic Alliances That Unlock Growth Worldwide
Family Threads: How The Normal Brand Blends Legacy, Loyalty, and Leading-Edge Tech
Designing E-Commerce Success: John Surdakowski's Journey from Freelancer to Founder
Inbox Alchemy: Turning EMEA Email Programs into Predictable Revenue
Beyond CRO: The Growth Experiment Mindset
Entertain to Retain: Humor, AI & Customer Loyalty
Founders Who Deliver: The Package That Sparked a Unicorn
Crossing Borders, Cracking Logistics: Inside the Shipping Wars
Killing the Popup: What 2,000+ Shopify Brands Taught Me About Conversion
Community Over Competition: Inside the $10B Disruptor Economy
From Jets to Unicorns: The Architect Behind Billion-Dollar Brands
Schlep Happens: How Hulken Rolled Its Way to 8-Figures
Off Topic to On Target: Leadership, D2C’s Evolution & the Creator Economy
Swipe, Buy, Ghost: Fixing Post-BFCM Churn Before It Starts
Cutting Through the Noise: UX, ROI, and a Straight Razor
Bootstrapping a Billion-Dollar CRM: Growth, Guts & the Power of Owning Your Data
The Flywheel Strategy: How to Turn AI into ROI for DTC Brands
Sticky Strategies: Secrets to Customer Retention and DTC Growth
Beyond the Funnel: Building Smarter DTC Brands
From Pop-Ups to IPO: Jake Cohen on Klaviyo’s Rise and What’s Next for Commerce
The Agency Whisperer: Rachel Jacobs on Building Community & the Future of Agencies
Retention, Reimagined: Data, AI, and Building Brand Loyalty
Active Ingredients: How U Beauty Blends Luxury Storytelling with Data-Driven Growth
Growing Up CPG: Lucas Ballasy on Scaling Brands and Barrel
Retention Royalty: Two Experts Turning Email and SMS Into Revenue Machines
The Guy Big Brands Call: Rick Watson on What He’s Learned Advising the DTC 1%
House Slippers to Household Name: Bianca Gates on Building Birdies
AI-Driven Retention: The Next Era of Lifecycle Marketing
Rescue, Revive & Thrive: How Fan Bi Turns Around Overlooked Brands
Slice, Scale, Repeat: Inside Misen’s DTC Evolution
Fresh Cuts, Bold Moves: How ButcherBox Blends Value, Data, and Loyalty
Unlocking the Ops Edge: Scaling DTC Through Smart Operations
From Sharp Edges to Soft Gels: Storytelling, Growth, and Longevity Marketing
Partners, Personalization & Performance: How Collaborations and Data Keep Brands Ahead of the Curve
Cookware, Capital & Contrarian Bets: Caraway’s Rise, Sticker’s Playbook, and the New Rules of Growth
Domaine Knowledge: Helping DTC’s Biggest Brands Future-proof with Shopify
Hot Takes & Hard Truths in E-Comm
Fighting Fraud and Fueling Loyalty: Lessons in Trust, Community Building, and Durable Growth
The New Standard in Retention: How a Next-Gen Agency is Rewriting the Rules of Loyalty
Borrowed Brains, Big Wins: Why Fractional Talent is the New DTC Growth Hack
Direct Mail = BFCM Game-Changer: Uncover Untapped Buys and Boost Holiday Revenue
Laughs, Data & Denim: Inside The Perfect Jean's DTC Playbook
Hard Calls, Clear Advice: Why Tina Bou-Saba is a Founder's "First Call" for Strategic Shifts
AI, But Make It Profitable: Octane AI's Ben Parr on Turning Data Into Dollars
Make Your List (And Warm It Twice): Your BFCM Email Retention Plan Starts This Summer
Sweet and Sticky Retention: How FlowCandy and Sticky Digital Keep Customers Coming Back
Build Smarter, Retain Better: What's Working in Shopify in Right
Sales Tips. From $10m - $100m. Like, really really really good sales tips.
Slim Stacks, Strong Brands: Secrets of eCommerce Success
The "Write" Way to Build Community: How Great Writing Can Be Your Best Retention Strategy
Accelerating Shopify Stores and Turning Pro: From Storefront Optimization to Lessons in Leadership
Commerce That Converts: How to Design and Build Better Digital Experiences
From Wishlists to Wallets (Quick Wins for Shopify Retention)
From Sewing Socks to Voice-Controlled Jackets: Building Through Tariffs, with Aman Advani and Orita's Aaron Schwartz
DTC is a Dumpster Fire (But Make it Profitable), with Matt Fier, Elliot Kovac, Zac Fromson, and Orita's Aaron Schwartz
Operations in the Time of Tariffs, with Prince Ghosh, Justin Seidenfeld, and Orita's Aaron Schwartz
The Lifecycle Loop (Win, Keep, Repeat, High Five), with Jess Chan, Melanie Balke, Jessica Levinson, and Orita's Aaron Schwartz
The Truth About Retention: Why Most Brands Are Doing It Backwards, with Karly Craig and Daniel Brady
The Hidden Opportunities VCs Are Betting On, with Caitlin Bolnick Rellas and TJ Mahony
No Signals, No Safety Net: How Founders Make Risky Decisions Anyway, with Kyle Bertin & Yaw Aning
How to Make Big Bets When You Have No Idea If You’re Right, with Kyle Hency and Rishabh Jain
While You're Obsessing Over Email, Your Competitors Are Mastering This Emerging Channel
Why You Need To Start Leaving a Little Mystery With Your Customers, with Peyton Fox, Lenin Batista, and Gabrielle Pitman