All Episodes
The Restoration & Remediation Ask the Expert Podcast — 243 episodes
Women in Restoration: Leadership, Training, and Industry Impact
Meet the RIA Volunteer of the Year, Darren Hudema
Women in Restoration: Leadership and Building a Family Business
How the Restoration Golf League Builds Connections and Networking in the Restoration Industry
Rethinking Operator Led Growth in the Restoration Industry
Women in Restoration: Marketing, Communication, and Building Trust
Why Contents Insurance Claims Break Down and How to Prevent Delays
The Restoration Triangle: Improving the Claims Ecosystem with Technology
Women in Restoration: Leadership and Industry Impact
The Future of AI in Restoration: How Technology Is Transforming the Industry
Women in Restoration: Career Growth and Industry Impact
How Restorers can Use AI and Partnerships to Improve Their Operations
Expert Insights on Commercial Drying in Restoration
T&M Billing, ROMs, and CAT Events: Managing Large Loss Restoration Projects
Why Restoration Growth Is Shifting from Market Count to Market Density
How to Build, Scale, and Future Proof Your Restoration Business
Leadership, Franchise Growth, and the Future of Restoration
ProKlean Talks Rebranding, Chemistry, and Choosing the Right Solutions for You
How Cross Industry Collaboration Strengthens the Home Service Customer Experience
How Franchising Drives Growth in the Restoration Industry
Asbestos 101: What Restorers Need to Know About Testing, Work Practices, and Compliance
Building Trust and Awareness with Homeowners in Restoration
Advancing Modern Restoration Through Education and Collaboration
How Restoration Contractors Can Overcome Cash Flow Challenges
What Restoration Professionals Need to Know About HVAC Systems and Indoor Air Quality
How Drones Can Transform the Restoration Claims Process
Empowering Restoration Businesses Through Collaboration and Strategic Growth
INTRConnect – Intelligence Beyond Bounds with Garret Gray
How Restoration Companies Can Scale for Future Disasters
How CAT Response Is Evolving for 2026 Disaster Seasons
Empathy and Emotional Intelligence Drive Restoration Success
Leveraging AI and Technology for Growth with Nick D’Urbano of Distance
Margin vs. Markup: The Costly Confusion in Restoration
Kaylin Glaspie on Winning R&R’s 2025 Technician Award
Referral Partnerships: A Strategic Growth Tool for Restoration Companies
The Hidden Health Impacts of Indoor Air Quality with Dr. Iyad Al-Attar
Smart IT Solutions for Restoration: Growth, Security & Automation
From Laborer to Leader: Jesús Miranda’s Restoration Journey
Inside the Cost of Doing Business Survey: What It Means for Restoration Companies Today
How to Launch Software That Sticks: A Human-Centered Approach
Mold Remediation Resources & Field Strategies
Leveraging Technology to Grow Your Business
How Wildfire Smoke Impacts Indoor Air Quality
Rebuilding Your Sales Team: The Blueprint for Restoration Business Growth
Disaster Response, Community Impact and Restoration Leadership
Large Loss Contents Restoration: Expert Insights from Blue Kangaroo Packoutz
Plan to Win: Inside Violand’s Business Retreat Experience
Building a Legacy Through Culture and Community
Clicks, Calls & Conversations: Smarter Marketing with AI and Google Ads
Built for Restoration: How In-House Dev Drives Better Tech
Redemption, Restoration and Rebuilding after the Storm
Scaling Your Restoration Business and Empowering Veterans
Balancing the Scales: Water Damage Claims, AOB and Documentation Strategies
Standards Not Mandates: Building a Smarter and Stronger Restoration Ecosystem
Climbing with Purpose: A Chat with R&R Ladder Award Winner Caleb Parrotte
Beyond the Box: Contents Restoration with Strategy, Empathy and Expertise
Compassion in Biohazard Remediation: Restoring more than just Spaces
Layers of Safety: Navigating Contractor Responsibilities and PPE on the Jobsite
Leighton Healey on AI, Cash Flow and Restoration Resilience
Educating Consumers and Bridging Insurance Gaps
The Art and Strategy of Contents Restoration with Jeff Milligan
From Local Roots to Lasting Impact: Building a Restoration Brand
Bridging the Gap: Transparency and Technology with Lindsay Bunker
Best Practices, Emotional Impact and the Future of Flood Response and Restoration
Nominations for the 2025 R&R Technician Award are Open!
Beyond the Spray: Disinfectant Protocols That Work with Clay Hernandez
RIA Leaders Share Industry Trends, Advocacy and More!
What You Need To Know About: Fentanyl, Forensic Restoration & Human Decomposition
Brand, Culture and the Next Generation of Professionals
Franchise vs. Independent: What Every Business Owner Should Know
Employee Retention: How to Keep Your Best People
Streamlining Documentation with 360 Documentation
Estimating to Close: Strategies for Faster, Smarter Claims Resolution
Revolutionizing Contents Restoration: How AI is Reshaping Estimating and Inventory
How Tech Is Transforming Fire Restoration and Documentation
Weathering the Storm: Expert Water Damage Prevention Tips with John Otero
Catastrophe Panel – Back to the Basics Part 2
Scaling with Purpose: How CRS Grew to 60 Locations in 3 Years
CAT Season Strategies: Readiness, Response and Recovery
From Corporate Burnout to Entrepreneurial Freedom: Dan Gordon’s Journey
Streamline Your Claims: Stop Leaving Money on the Table
Inside RIA: Restoration Strategy & Vision
From the Unknown to Making a Difference: AJ and Becky's Journey
Transforming Business Operations: Insights from Leighton Healey
Unlocking Efficiency in Water Damage Restoration
Catastrophe Panel – Back to the Basics Part 1
The Role of Veterans in Franchising with Kevin Schramm
Driving Excellence in Restoration with Stephanie Suchocki
Exploring Contents Restoration and Catastrophe Preparedness with Stefan Figley
Honoring Leslie Anderson’s Extraordinary Career in the Restoration Industry
INTRConnect Recap with Garret Gray
Contents Restoration: What You Need to Know
Utilizing AI for Your Business with Phill McGurk
Contents Restoration after a Natural Disaster with Adam Lyszczarz
How Remote Monitoring Is Saving Restoration Pros Time & Money
Mastering Talent Acquisition: Insights from Jenny Andrawis
Addressing Labor Shortages with On-Demand Solutions
Electrical Fires During Hurricane Season with Barry Rice
Transforming Restoration: AI's Impact on Operations by 2025
Exploring the Synergy of Inspection, Cleaning and Restoration with Industry Expert Claudia Lezell
The Future of Disaster-Resistant Housing: Insights from an Industry Expert
Leading Causes of Commercial Water Damage: Insights from Shawn Havalotti
The Noise of Business Marketing: Expert Insights from Ben Ricciardi
The Road to Seven Figures: Your Guide to Home Service Success with Eric Sprague and Katie Harris
The Key Role of Industrial Hygienists in Restoration: A Discussion with Dr. Alex LeBeau
Debunking the Asbestos Cut-off Myth: A Discussion with Kevin Hutton and Russell Vent
Specialized Training and Emotional Support in Restoration with Danessa Itaya
Enhancing Commercial Sales in the Restoration Industry: Insights from Jeff Carrier
Nominations are OPEN for the 2025 Women in Restoration Award!
Preserving Antiques, Heirlooms and Historical Artifacts: Insights from Stefan Figley
Supporting Veterans in the Restoration Industry: Insights from Steve White
Mastering the Art of Estimating: Insights from Industry Experts Kevin Mardegian and Tess Huge
Introducing Kayla McGowan: R&R's New Editor-in-Chief
Transformative Leadership in Restoration: Honoring Raj Manickam
Building a Future for the Restoration Industry
The “Cost of Doing Business” study unveiled by KnowHow and the R.I.A.
A Chat with 2024 Ladder Award winner Eduard Mirzoian
Hurricane Season Preparedness
The Crucial Role of Sales in the Restoration Industry
High-level Overview: Specialty Restoration
Mold and the Need for Attic Restoration
Meet R&R's 2024 Women in Restoration Award Winner, Lori Jones!
Tips on having a thriving company throughout economic hardship
IICRC S590 Standard for Assessing HVAC Systems Following a Water, Fire or Mold Damage Event
Preparing Homes against Power Outages
Education and Contents Restoration
Tips on Gaining Water Restoration Jobs
Mold and Mycotoxins: What they are, their function and most importantly their impact on the environment
Training & Trust when Building a Business
Technology Innovations in the Insurance Claims and Restoration industry
Meet 2023's Ladder Award winner Andrew Dobson!
R&R Magazine Partners with Restoration Networks!
How to Build Your Dream Business
Bridging the Gap in the Restoration and Remediation Industry
The Importance of a Well Working Relationship between Franchisee and Franchisor
Introducing Cora Alexander: The Drying Diva
Generations in the Restoration and Remediation Industry
The Team Behind The Experience Conference and Trade Show
Advice on navigating job retention in the Restoration and Remediation industry
Meet 2023’s Women in Restoration Award Winner: Debbie Bogar, CFO of Woodard Cleaning and Restoration
What Does It Take to Be a New Franchise Owner? Ask the Expert.
Fentanyl: New Training to Decontaminate/Neutralize the World’s Most Dangerous Contaminant
What Are This Year’s Goals for the Indoor Air Quality Association?
Joe Tolzmann, Founder of RocketPlan: How Does This App Help Restorers Do Their Jobs More Efficiently?
What Is It Like to Open a Restoration Franchise in Puerto Rico?
Andrew Titley: What Goes into Running a Contents Restoration Business
Leighton Healey of KnowHow: Why Employees Leave and What Restoration Contractors Can Do to Keep Them
Ashley Taylor of Content Recovery Specialists: A New Franchise Responds to the Growing Need for Content Restoration
2022 Ladder Award Winner: Nicholas Hopkins and the Future of Historic Restoration
Ductz: The First Female President for the HVAC Restoration and Duct Cleaning Firm
Paul Davis of Louisville: Contractor changes his approach after kitchen fire
The Experience Finds a New Home
Construction Comedy School: Teaching Serious Topics in a Humorous Manner
VetCor: Franchisor Created by Veterans Creates Opportunities for Those Who Served
Call for 2022 Ladder Award Nominations!
Secrets to Successful Software Adoption for Restoration Companies
Advocating for the Policyholder
Safety Best Practices for Restoration Companies
Meet 2022 Women in Restoration Award Winner Diana Rodriguez-Zaba!
Real Stories: Finding Your Niche in a Competitive Restoration Market
IICRC Standards: What Every Restoration Contractor Should Know
The State of Restoration Technology
Bioterrorism: Restoration Professionals Are Uniquely Situated to Respond, But Are They Ready?
Real Stories: Scaling CAT Restoration Services With Avelina Lamb
Past Women in Restoration Award Winners Share Secrets to Success
Achieving 150x Growth: How Kustom US Is Bringing New Thinking to a Third-Generation Business
REPLAY: Advancing Women and Minorities in Restoration
Editor’s Note: Soft Skills in a Hard Industry
Rethinking Recruiting in Restoration: Attracting A Players and Nurturing B’s
The Experience Conference & Exhibition Heads to Cincinnati
Behind the Scenes: Two ATI Restoration Acquisition Journeys
Real Stories: Growing Through Grit With Scott Harding
NeXus 2022: An Event Preview
CAT Restoration in Tornado-Ravaged Mayfield, Kentucky
A Blueprint for Staffing Success: The Story of Paul Davis Restoration of Greater MSP
Editor’s Note: A Wider-World View of Workforce Trends
Real Stories: Advancing From Employee to Owner in Asbestos Abatement With Jesse Mount
Claims Estimating Q&A: Trends, Best Practices and Verisk Elevate Preview With Mike Fulton
Meaningfully Marketing to Homeowners: Gaining More Leads, Jobs, Word of Mouth
Real Stories: One-Woman Show to National Biohazard Cleanup Brand With Laura Spaulding
IAQA 2022 Annual Meeting & Expo Preview
RIA Leadership Talks Plans for Industry Education, Advocacy, Elevation in 2022
Case Studies in Cleaning, Disinfection, Health and Safety With Dr. Gene Cole
Top Trends in Restoration Business Transactions
The Market for Helping Mold-Sensitized Individuals
IICRC Update: Four Areas of Focus for 2022
Property Restoration Pros Share 2022 Goals
10 Property Restoration Pros Share Top Takeaways from 2021
Editor’s Note: First Impressions from a Restoration Industry Newbie
Beyond Mold: What’s New With NORMI
First-Ever Workforce Restoration Survey Goes Live
Getting Work Yourself: Win-Win Relationships With Insurance Agents
Real Stories: Honing Your Strengths With Nasutsa Mabwa
Responding to Hurricane Ida
Introducing Field Notes, Shining a Spotlight on Restoration Technicians
Real Stories: Training at Scale with Leslie Anderson
Real Stories: A Formula for Growth and Domination With Benjamin Surdi
Creative Marketing Strategies for Restoration Companies
Real Stories: Putting the Customer First With Ivan and Karina Oliver
Advancing Trauma Scene Cleanup Through Regulations and Training
Insights From the Other Side: Advice From a Contractor-Turned-Adjuster
Opportunities in Healthcare and Commercial for Restoration Contractors
Call for 2022 Women in Restoration Award Nominations!
Healthy Buildings America 2021 Conference Sneak Peek
Data Security for Restoration Contractors: 1st Party vs. 3rd Party
Future Leaders in Restoration Roundtable
Making restorative drying simple
Media Blasting in Restoration: What Every Contractor Should Know
How to Treat Field Technicians as Assets
Real Stories: Jim Kowalski on Competing as a Family-Run Restoration Business in a Landscape of Franchises
Annual Business Planning 101 for Property Restoration Contractors
Real Stories: Advancing Women and Minorities in Restoration and Remediation with Jennifer Todd
Next Gear Solutions Founder, CEO Talks Being Acquired by CoreLogic
Real Stories: Restorer’s Digest With Sean Scott
A Next-Level Approach to Forensic Restoration Training
What Do Workers Want from Restoration Companies?
Meet 2021 Ladder Award Winner Andrea Stenberg!
Healthy Buildings America 2021 Event Preview
Meet R&R’s New Editor, Valerie King!
Ask the Expert: The Industry Stance on Pricing
Niche Clientele + Napoleon's Table
The Show Must Go On | Safety Measures at Trade Shows in 2020
Ask the Expert: Trending Topics in Restoration
FIRST ONSITE: Building a Billion Dollar Brand
Ask the Expert: Advocating for the Industry
Ability to Evolve | A Discussion with IICRC Leadership
The Value of Hiring Veterans
COVID-19: The Second Wave
Ask the Expert: Proper Ventilation with Disinfection Services
Ask the Expert: Xactimate Tips & Tricks with Seth Harrison!
Ask the Expert: Enhanced Cleaning for Coronavirus
Ask the Expert: Managing Your Restoration Company during the Coronavirus Outbreak
Ask the Expert: Best Practices for Soft Contents Cleaning
One Franchise Network's Response to the Coronavirus Pandemic
Ask the Expert: Orchestrating an Effective Coronavirus Response
ATI's Coordinated Coronavirus Response
Ask the Expert: Liability Insurance Recommendations for Coronavirus Cleaning
Dr. Gene Cole Discusses Past Pandemics, Current Cleaning Protocols, Safety, & More
Ask the Expert: Coronavirus Contents Cleaning Tips
More Remedies
Inspiration
August 14, 2017 Subject: Requiem
Dave Dybdahl at Connections Convention and Trade Show 2012