All Episodes
This Commerce Life — 477 episodes
Vancouver Chef Robert Belcham on Restaurant Survival, Pricing Truth & Why Cheap Food Costs Someone Dearly
The Queen of Cookies on 28 Years at Leclerc, Breaking Into Mexico & Why Independents Still Matter
Why Retailers Want a Distributor (Not You) — Inside UNFI Canada with President Stacey Kravitz
Why Your Brand Looks Like Frankenstein (And How to Fix It) ft. Kevin Sotto
The Real Cost of Getting Into Stores — Umami Crave the Fifth's Retail Journey
From Deloitte Partner to Canada's Only Horseradish Producer | Marc Whitmore
Retiring Grocer Reveals the Secret to Local Brand Success: Peter Boyd on Food, Community & What Retailers Really Want
From Tinder to Acquisition to North America's First Clear Vegan Protein — Melissa L'Heureux-Hache of Vegain
We're Not Just a Podcast Anymore | This Commerce Life Update
How Startup TNT Is Getting Regular Canadians to Invest in Early-Stage Companies | Jesse Wiebe
From Canoes to Continents: Canada's Wild Rice Legacy with Matt Ratuski of Floating Leaf Fine Foods
Brewery to Bubbles: How Diana of Callister Soda Turned a Side Project Into a Thriving Craft Beverage Brand
From Istanbul to Grocery Aisles: Arda and the Hummzies Story
Corporate Marketing to Pasta Sauce | Natasha Chawla, Greens & Beans
From Rescue Horses to Retail: Building Topline Feed and Farm Supply in Rural Ontario
From Salt Spring Island to Small-Town Retail: Angela Donnelly on Running Raise the Root Organic Market
From Zero Research to 175 Stores: Building Peak Beverage Co.'s Premium Fruit Soda Brand
Building Canada's Next Generation of Retail Leaders with Dr. Janice Rudkowski
Challenge to Success: How Market 49 Fine Foods is Revolutionizing Frozen Meals in BC
From Quebec Grains to World-Class Spirits: The Dunrobin Distilleries Story
The Business of Boxes: Inside Commercial Packaging with Glenmore Printing
We catch up with Sonia Strobel, Co-Founder & CEO Of Skipper Otto - Canada's Largest Community-Supported Fishery
Mushroom Gummies and Market Strategy: How Mycelyum is rethinking functional wellness
Not Too Sweet: Building a Better-For-You Beverage Brand on Vancouver Island
From Corporate to Coach: Sarah Kinlin's Journey of Grit, Grace & Goals
Shannon & Sarah: Two "Sisters" Building a Smarter Homeopathy Brand with Curated Medicine Kits
Breaking Into Canadian Retail with Simran Kaur
Eye-Friendly Beauty: How an Optometrist is Revolutionizing Cosmetics with Dr. Nieka Sabeti
Knucklehead Interviews
From Crisis to Creation: How Lupus and Scleroderma Led to a Natural Skincare Brand
From Auto Mechanic to Artisan Sausage Maker: D-Original Sausage Haus Story
From Cologne to Canada: What We Learned Walking 10 Football Fields at Anuga
Shauna Fidler, founder of Design Farm and producer of the Basin Food Summit
From Ice Cream Cart to National Brand - The Hazel's Ice Cream Story
Scaling CPG Brands with Roadmap CPG's Michelle Prychidny and Koreann Webster
aspiring surgeon to herbal wellness entrepreneur: Sanaz Bahrami
From Stadium Cleaner to Craft Brewer - The Latina Beer Story
The Kristina Farrell Episode: Fighting for Canada's Food System from the Inside
CHFA Now Toronto 2025 Preview with Aaron Skelton & Lynsey Walker
From Bartending Tips to 24 Locations: The Foxy Box Story
A celebration of success. Re-sharing Caitlin Vanderhaeghe's episode
Mid-Summer Update - Road Trips, Trade Shows, and What's Next
Amy Rempel - From Third-Generation Grocery to Pioneering Kids' Skincare
Trading Cards to Facebook Fame: How One Collector Built a Digital Empire
Burgoo Restaurant's Justin Joyce on 24 Years of Comfort Food & Vancouver's Evolving Food Scene
Food Fraud and Authenticity Testing with Deleo De Leonardis, CEO of Purity IQ
Automating Food Safety: From Paperwork to Profit with Normex CEO Tanguy Etoga
Hot Sauce Without the Heat - Viggy from Tocha Foods
Ashlyn Newlove, Founder of SmartSip
Getting Graded: Inside the Wild World of Card Authentication with TGA's Tyler Stilborn
Kyle Schumacher of Caliente Hot Sauce Company
The Newfoundland Chocolate Company
Sarah Harper and the Fiery World of Stoke The Fire Hot Sauce
From Restaurant Owner to Tea Entrepreneur with Nicole Keats
Owner of Wild Moon Organics Sean Smith looks at brands, owning a bone broth company a little differently.
Nathanael Hollands and Kinvest Impact Foundation are building market innovations in Rural Africa
Dinner with Christos. The founder of Aelo, talks about their new launch, Limoncello and how this one is special
Throwback episode. We walked the Kelowna Farmer's Market with Peter Boyd
Off Script with Phil & Kenny: April Events Preview Join Phil Chang and Kenny Vannucci as they discuss upcoming food industry events and initiatives in Canada this April
Frozen Assets: How TransCold Distribution Is Revolutionizing the Ice Cream and Frozen Food Industry
Brittany from HIVE Naturals and Jeff Doucette from Field Agent Canada to announce their groundbreaking partnership: the world's first hybrid merchandising agency.
Lisa Simonsen packs eggs for a living...just kidding. If you're looking for a designer's view of front of pack labels that are upcoming, this is the episode for you.
We're smiling ear to ear - Nadia Toledo plus talking about tamales is a win/win!
She found me with one of her buttermilk biscuits in my mouth. Dawn Chapman owner and CEO of Toronto's Lazy Daisy's Café and inaugural winner of WXN Canada's Most Powerful Women: Top 100 Food Industry Award, presented by Skip
Rochelle Minagawa, Founder of MotherLove Ferments jumps in to talk about the ending of the year, and what comes next for the business.
How to know what you don't know? Brody Hanson, CEO of Work Water talks about jumping into beverage making, starting from scratch with no industry experience
Taking control. We don't have a lot of it, but a chance to take a breath, make changes and continue to push for changes
Things you can do in your day to day to change the conversation around tariffs. Places and resources that you can go to find local brands, Canadian brands.
Jennay Oliver is a fourth-generation farmer, that runs Paynter's Fruit Market in Kelowna.
Mike Nunn comes on to talk automation, AI and how to help companies save some time and free up their folks to do other things.
She's committed to the economic advancement of women. Natalie Frederick Wilson is from Barbados, raised in New York City, and currently living in Halifax, Nova Scotia.
We finish the year with the fabulous Kyla King, CEO and Founder of Rad Jamz.
Claudio Perazzo started Italian Meat Master with one goal in mind: to make a positive impact on Canadians' diet, cleaning and improving iconic comfort foods like sausages and cured meats
President of Stong's Brian Bradley started working at Safeway in high school, initially with no plans to stay long-term
People are always thirsty. Wolseley Kombucha is on track for it's best year ever. Michelle talks about their success and what's next.
Tatsuo Kan is the owner of Kojo, and founder of Kizuna.
He retired, started a business, retired again. Ran a triathalon, got his bike stolen, bought a bar and the rest is history
We take a tour of Pealow's Your Independent Grocer with Brian Pealow
Rochelle teaches us about kombucha. Phil meets Oprah
Stephanie Horman has a plan to give back. It's called Cabin 5 granola, and it's awesome.
Cam Bruce, owner of Famous Foods in Vancouver talks about coming to retail late in life, and what it takes to be successful as an independent grocer
From 1 to 150. Ben Osmow talks about the Osmow family hustle, building a business from scratch and introducing Ontarians to shwarma.
We talk to Kurstin Leith and Christine about helping brands, how to know when you're ready for expert help like Agency Brand Management.
We hung out with Marie Morden and Haddas Lederman to talk about Ontario Made
There's always time to talk about coffee. Founder of Smoking Gun Coffee Brandon Liton talks about moving from social work to roasting coffee.
We get a chance to talk to Bill van Nes, founder of St Brigids creamery, it might be the best butter we've ever tasted.
We get a whole episode this time with Tareq Hadhad, Founder of Peace by Chocolate.
"All tomato school stories stay in tomato school." Dwayne Boudreau talks about challenges for brands growing up in Atlantic Canada.
In 1999, it all started as a labour of love with Nova Scotian entrepreneurs Gerry McConnell and the late Dara Gordon.
We're walking the show in today's episode. If you ever wanted to know what retail folks talk about during show walks, this is the episode for you.
Paloma & Andrew created a place where culture, quality and respect come together as Paz Bakery
Rob & Geraldine Brouwer didn't start out thinking they would create a dog food company
Michael Clark is the Winemaker, General Manager and co-owner of Clos du Soleil
We're on a roadtrip. We get some real feedback on wine in the Okanagan valley, and the BC Fruit Grower's situation.
David Giffin shares his journey in establishing a hemp business
Andrew Elliott, former President of Foley's Chocolates comes on to talk about growing companies and the importance of leadership.
ast to coast podcast. Patrick Griffin, the Founder of the Oat Company joins us from Newfoundland.
We catch up with Michael Mazur, President at Freshfield Naturals, Inc. Freshfield won the 2024 CHFA Launchpad award in Vancouver
Spreading the popcorn gospel. Tanner Townsend talks about switching crops, and becoming Canada's largest popcorn grower.
Retailing is an art and a grind. Kristina Cavallari has both - the art to retailing and the grit to grind it out in retail.
Food Banks Mississauga partnership with Kimberly Clark Canada
Steve Rad, CEO of Abacus comes on to talk AI, how Steve is using AI and how he and Abacus thinks about AI and the future
Carmen Wakeling, Co-Owner of Eatmore Sprouts comes on to talk about sprouts and turning the tide on a 25 year old incident.
Sam Wong, Data executive at Marc Anthony leading organizations to work smarter with Data and AI.
Max saw the future of trading cards before we all caught on
Mike Nunn is the CEO of TLC Solutions. We talk about how to keep yourself cyber safe, and the things that brands and businesses should worry about
Mitch Cobb is the founder of Libra Non-Alcoholic Craft Beer. We talk about his experiences "crossing over" from Upstreet Craft Brewing to the non-alcoholic side.
Michelle Mckay-Prychidny is the CRO at Shelfgram. She talks about super-charging the store visit, and the new thing they've built for students.
"Why can't I have a craft (non-alcoholic) beer with my friends?"
Special episode today. We named him "Amazon Master" but in truth, Deepak is really really good at Amazon.
Kristin Matthews, CEO of Tom&Sawyer comes back to tell us about her new partnership and product launch with Dr Joe Inglis.
Always be ready. Toronto based Shop Shndy got discovered in Scarborough, and is being featured in Paris Fashion Week 2024.
We meet up with the remarkable Winnie Hsu. Founder of Vision2Reality Foundation & CEO of NexGen Accounting
We catch up with the amazing Corwin Hiebert. We talk about his podcast, the work he does and how to stay focused on your consumer.
John Doherty has to put up with us city mice. Stonepost Farms’ mission is to farm ethically
Mitch needs a hug. The founder of Rviita talks about starting in the CPG world from scratch
Our first food scientist! Lara Tiro comes on to talk about our favorite topic...FOOD!
Kieran and Brent talk about what it takes to run a farm in southern Ontario
Jared talks about: being a dad, an ex-CPG founder, relationship builder, researchers & strategist. We do not talk about him being a really tall guy
Melanie MacInnes talks about being flexible, nimble, the irrational fear of losing the farm
Jan Stenc, Co-Founder and Head Distiller at Copperpenny Distilling Co. teaches us about gin, and also sorts of yummy alcoholic things.
Aeryon came on to talk about lady bits and chlamydia
How hard is it to get good data?? Nimesh finds your data, fixes it, and helps you tell the story.
Happy 10th birthday to Moonshine Mama's! Mel Divers talks about putting summer in a bottle.
He has 18+ years of real estate development, and he knows music spaces. But now, he knows kitchens too. COO of Coho Collective Kitchens, Amrit Maharaj talks about one of our favorite subjects - food!
Daniel Rabu is an aquaculturist.Don't know what exactly that is? Neither did we.
We get naked and saucy (sortof) with Founder Paul Gill.
John Danyluk and Michael Rende from Earth's Own come on to talk milks - oat, almond and we get a bit of masterclass in how to look at category analytics.
We spend some time with Hope Aylen. We learn a few things and see how a designer sees the process of designing our hopes and dreams in packaging and labels.
We brought her back to talk about her! Cheryl Grant, the founder of Vitality comes on to talk about her journey.
Former broadcaster Patrice Mousseau started making eczema lotion, and now she's moving into helping other businesses.
Tamara Wensley sent us the best pork rinds we'd ever had. The founder of Primal Sisters talks about how a vegetarian nutritionist got into pork rinds.
They got voted off the island...literally. Salt Spring Island Founder Mickey McLeod comes on to talk about their origin story, regenerative farming, organic, fair trade standards.
He likes to break down silos and move between things. Michael Mikulak, Executive Director of Food and Beverage Manitoba comes on to talk about his winding path to helping food processors and brands today in Manitoba.
She's done a fast thought with us, but we finally got a chance to hang out for real with her. This started with a journey to switch the family to vegan, and she realized how hard it was to get healthy, tasty and relatively to make.
Cedar Valley founder Ameen Fadel talks about how he got started at 16 and how he and his family have built a national business
Looking for a Christmas treat? HINT - listen to this episode. A colouring cookie kit. Who knew? Chris Goodrow and his wife, Kristy, that's who.
They bought their uncle's business, got orders by fax machine, and didnt' know who their end customers were. It took a pandemic, and a timely instagram post by Ryan Reynolds, and a lot of sweat and selling to get this business into what it is today.
A father/daughter podcast on families in business together. Randy and Kamryn Sihota talk family business
Aaron Chin always knew that he wanted to be in the business of helping others. Watching his dad build Organika served as role model for what he's trying to do with the business today.
CEO and a partner of Unity Brands Inc., David Lui comes on to talk about the company he cofounded with Joe Mimran and Frank Rocchetti.
Let's talk about her Noods - Mayumi Bae and her siblings are committed to bringing Asian inspired, innovative plant based products to market.
Sonia Strobel talks about supporting Canadian fishing families and keeping small-scale fishing alive in BC and providing transparency around what they are catching, where and how.
92% Canadians said they love having small businesses in their community, but only 13% do most of their shopping at small businesses
"Who the heck cuts out sugar??" This got her thinking. Alice Grey talks about finding monk fruit, and making the best chocolate she can make with monk fruit.
Chocxo just won an award at BCFB. Wondering what their story is? Scott Sulz comes on to talk about great chocolate.
The CEO of Vitality, Cheryl Grant sounds the alarm on Health Canada putting more red tape on our world class supplements process.
She inherited her dad's meat smoker and decided that she'd smoke tofu instead.
We're talking to a functional expert you can call or ask questions of. Bryan Horsley is a CA/CPA who has an accounting background, consulting and been a retailer.
"People want real tangible holistic frameworks for healing" Angela and Yarrow Willard talk about Harmonic Arts, how they became a national brand, and the shift from being a small business owner to a business leader.
For every dollar they've given a company, those companies are able to attract another $64. Who is NPC? Sue Coulesan explains
Mitsoh ("Eat" in Cree Nehiyaw) was founded by Ian Gladue of Wabasca's Bigstone Cree Nation in Alberta.
If you had 250,000 people at your disposal what would you ask for? Jeff Doucette talks about some of the retail wishes he and Fieldagent fulfill every week for brands.
A what? A dacquoise + macaron = Dacaron. Jimmy Kim talks about their journey to bring the Dacaron to Canadian consumers.
Riaz Meghji, Author of Every Conversation counts comes on to talk about conversations, journaling and connections.
Karen Danudjaja the founder of Blume comes by to talk about startups, not knowing retail and celebrating wins
We get the '101' about chocolate and social enterprises. Mara Mennicken is the 'GOOD' in the The GOOD Chocolatier. After studying about social enterprises, she wondered why companies don't give back every step of their journey to growth.
She takes risks. She loves learning and she's made a habit of sharing her wins and mistakes. Bro-Dough founder Erica Rankin comes on to talk about learning CPG and selling a product that she loves.
One of his greatest fears is that he will talk without saying anything. That isn't true - while he was with us, VP Strategic Partnerships / Ethical Food Group Corwin Hiebert has a lot to say about helping brands grow.
This guy finally makes it onto the podcast. Kirk Homenick talks about getting kicked out of London Drugs in his first week, and the long hard road back to being a Canadian made, hand-crafted snack.
Near 90 years of farming in Pitt Meadows BC, Hopcott Farms continues to thrive as a Family Farming Business
It's not about fear, it's about being aware. Mike Nunn from TLC Solutions walks us through the threats we face today in the world of Cybersecurity
We catch up with our CPG Industry Recruiting Guru, Trevor Baker. A chat about the workplace today, post Covid, the job market now and what people are looking for in employees and employers
We meet a fan, become fans. Sarah Kinlin will be a world reknowned speaker, coach and educator. We're proud to be her first podcast.
Mushrooms! We talk mushrooms and building a mushroom farm from scratch with Bryan Thomas.
"It's like running up a down escalator" CEO of BC Food and Beverage James Donaldson talks about member challenges, being a not-for-profit industry association representing food and beverage manufacturers in British Columbia.
A ballet dancer, model, actress, and scuba instructor turned to beverage maker. GnuSante Chief Strategy & Ideation Officer Autumn Kendrick talks about making kid friendly, nutritional drinks.
Dean Yachison jumps in to talk about Health First network
We take a road trip to Fancy Food show in New York City. Favorite brands, how we think about imported products and costing are a few of the things we talk about.
Emily and Kyle have made it their mission to knock down barriers to eating a plant-based diet by making accessible vegan versions of traditional products
He's a CPA by training, but he was employee #2 with Choices. It turns out that retail stuck, and now Arif Ahmed runs two stores, and has ambitions for more locally focused, community driven stores.
Jeff Ball talks about his family, and their journey thru farming. Trudi-Ann and Jeff talk about the process of getting Thrive Provisions to market, and packaging wagyu beef as a snack.
Retailer Spotlight: Peter Boyd, YIG Kelowna. Peter Boyd is a local legend, and a brand favorite grocer - he's helped so many brands, retail folks, store folks to find their feet, we were honored to have him on the podcast.
She'd never made guacamole before. While mashing the avocados, Dyana saw a bottle of Aji condiment, a speciality in Colombia and South America. The rest, they say is history.
She's an OG. Took us awhile to bring her back. Kelly Ison updates us from episode 27 and what's happening today at Einstein Pets.
She got fired from being an admin assistant job, but rocked a sales job. She wondered if she was going to sell olive oil forever. Instead, she built Hive, the merchandising company that helps brands be visible and standout on shelf.
A recipe for yeast based salad dressing turns into a gluten free product that solves Paul Kleinschmidt's health concerns and puts flavour back in his food. Yeshi starts in Paul and Barbara's kitchen and now is found nationwide.
Ken Anderson, friend to the podcast and long time CPG guy (now retired) comes on to give a history lesson on how and why retailers do what they do that makes us so mad.
A tech guy and a forensic accountant decide to make fresh cooked dog food. We talk to Co-founders Peter Zakarow and Kristin Matthews about Tom & Sawyer
Founder, Agency guy, he's gonna tell you the way it is Jared Kilgerman is a smart guy that will talk to you about your business without pitching you.
She's not a baker. She's an entrepreneur. Jenna Ross and her Co-Founder saw a need and decided to jump in. As tourist season arrives in the Maritimes, you'll find her lighthouse shaped shortbread cookies all over Nova Scotia.
This team of students built a brand that supplies food banks and schools with fruit snaps. In the process, they won the Canadian Nationals, placed in the world finals. And..while they're not winning, they sell apple juice to grocery stores and markets.
"What the hell does Scott do?" First time caller, long time listener, Scott Miller finally gets to explain what he does for a living.
Co-Founder + Chief Executive Officer at TMRW Foods, Dean Blignaut comes to talk about tomorrow, and how to effect change in the way we eat, and the way we think about 'protein'
Most grocery stores now carry Greenhouse Juice Co. We talk to Hana James about where and how this all started.
How to use new tools to understand trends that are coming, or to find out what you're missing. Jeff and Bram come on to talk new innovation
Helping brands find their footing, Pareen Hassanally is doing what she loves.
A pink slip on the fridge started a journey that wound up with Kurt running The Organic Grocer
Sam Rayner is a purpose driven marketer that wants to leave the world better than she found it. As the Co-founder of Better Basics, she's taking plastic out of the world, by offering simple eco swaps help you say no to plastic
Eat For Life Grocery Store Founder, Cookbook Author, Solopreneur Coach, Speaker Marsha Hebert talks about doing too much and how that's just enough. Marsha has an incredible journey.
Jocknerd Marc Wandler took his love of sport nutrition and accidentally on purpose started rescuing spent grain from breweries and transforming it into delicious baking mixes that the whole family can enjoy.
A retailer's point of view. We talk to Beth Potter, Marketing Manager, Community Natural Foods about how she got to CNF, and the role that Natural Health Stores play in local markets and the Canadian retail landscape.
She's designed snowboards, shoes and wanted to open a restaurant. Sonya Laurenssen talks about taking over Jusu and the brand's origin story.
Founder of P3 Natural Muscle & Joint Pain Relieving Cream, Registered Massage Therapist, Sports Therapist, owner of multiple clinics, lavender farmer makes John Forde an interesting guest.
They could have bought a McDonald's in 1976, but his dad and his brother chose to get into granola instead. Fast forward, Randy Sihota is still in the family business
It started because she wanted to get her mom her favorite chocolate bar and discovered it had been discontinued. Crystal Regehr Westergard talks about becoming a Heritage chocolate bar brand specialist.
If you're celebrating a Dry January, this episode with Cristina and the knuckleheads talk about Lyre's and the growing non-alcoholic spirits segment. Cristina talks about her time growing up at J&J, and her journey to this new emerging category.
He started as a bag boy at Save-On Foods. Kyle Leslie, President of Star Marketing talks about helping amazing brands
He'd never farmed before. When he had the opportunity to buy Alvin Filsinger's farm, he jumped at it. Filsinger's is named for it's founder Alvin Filsinger - one of the first six organic farms in Canada
Gage Mitchell on, he runs Modern Species - he helps impact-driven CPG brands grow through strategic branding, sustainable design, and community.
Just the Knuckleheads today. We talk about what we want out of the podcast this year, what to expect from the podcast this year. We also do something we don't do well - we ask for what we want.
Making farming cool again. First timers on the podcast, Avi and Binny talk about Good Karma Farming from the Okanagan. One is a pharmacist and the other an engineer, but wind up taking over Avi's parents' farm
She started her retail journey starts at 7 in Shakespeare Ontario.
Creating an Answer Where None Exists: A Hopeful Story - CEO of Kidstar, Caitlyn Vanderhaeghe
He always wanted to be an entrepreneur. Scott Currie talks about what the journey looks like after drinking the corporate cool aid.
Drew Butterworth talks about doing something worthwhile and doing something better than working for money
Christos Kalaitzis is the Founder of OPUS and he talks about expertly handcrafted cocktails and the rocky road to making and selling alcohol free drinks
Two Bears talks about doing things that you love versus doing what everyone expects of you. What happens when you do? Coffee - cold coffee, hot coffee, oat milk, oh my!
she's just won the 2022 BCFB Award for Woman Entrepreneur of the Year . Jade Herrmann talks about the path to making great, non-dairy, thick, creamy and delicious alt yogurt.
Rattan Bagga is a Forty under 40 Winner in 2021, and is the CEO of Jiva Organics. We talk to Rattan about the heritage and legacy of being part a family business and how he and his family approach work and family life together.
Jim Shopland comes back to about his business coaching, integrating family and business together
They're dedicated to make the healthiest and tastiest fermented and powered by plants drinks. Pierrich talks about the focus on the best drink they can deliver
Social Media Marketer, formerly incarcerated, to Entrepreneur. Emily O'Brien talks about Comeback Snacks
VP Sales & Marketing at Cascadia Seaweed and Kove Ocean Foods, Desirée Dupuis talks about working with indigenous tribes and the in and outs of growing one of the world's most sustainable crops.
First zoom, first podcast. Tim Moorhead comes on to give an independent small business perspective
What would Laurie do? Actually, what did Laurie do? We talk to Laurie about the changes she's made, and she talks about her pivot and getting back into business with her husband Jim.
Danny Ferraro talks about a lifetime of retailing - his and his family's passion for serving the consumer and finding the best products.
What does a fraction CFO, a brand, a podcaster, and the head of an Ecomm and Omnichannel business have in common?
Gavin Mah talks about Finlandia and 48 years of building amazing relationships through great customer service
Lorna Vanderhaeghe comes on the show. We talk history and what it takes to succeed in the Natural Health Industry
He leaves a big CPG, jumps into a small business and 50 years later, he's helping brands of all shapes and sizes.
From fighting forest fires to driving buses, Jamie Park reminisces over the sound of percolated coffee and replicated that memory for all coffee lovers
Kenny is worried about Wendy Yeung. The knuckleheads get together and talk for the first time in a month.
An early pioneer to the natural products industry in Canada. Michael Theodor's story has some intrigue and lots of ingenuity and straight up sweat equity
When a pancake...isn't a pancake. Andrew Maida is building a breakfast brand that brings delicious, healthier choices to the consumer
Devin Powell, GM @ Pulp & Press North America stops by to talk juice
He didn't want to be a snake oil salesman. SierraSil Health President Michael Bentley talks about pioneering research on bioaccessibility and bioavailbility
CEO and CMO of Five Strands, Austin Collins talks about taking career left turns, seeking better ways to help customers feel healthier
A salty chip snack in a compostable bag. Alicia and Jeff Lahey talk about their journey to having purpose, being parents and chasing passion
VP of Sales Justin Osborne of Eat & Beyond Global Holdings talks about company that helps, owns and grows emerging natural brands
What would you ask Chef Dennis? We asked him about what it takes to grow an audience
Chief Commercial Officer of Pacific Rim Michele Rebiere dishes on what it takes to break into a new regulated industry
She survived Kenny's basement from the old days and didn't go blind from his homemade wine. COO of BC Food & Beverage Alisa Hutton talks about the learning journey and helping people and how that brought her to where she is now.
Serial Entrepreneur Jerin Mece gets serious about entrepreneurs and helping brands grow
A Registered Holistic Nutritionist & Natural Health Brand Educator, mom, marketer, now Sales & Marketing leader, Chelan Wilkins talks about learning, reinvention and embracing new challenges.
Would you rather be right than rich? Tazz talks about providing the opportunity for retailers to get out of their own way
Three Farmers, Two Sisters, One Vision. CEO Natasha Vandenhurk talks beans, peas and lentils oh my!
She's building an alternate dimension for cheese. CEO of Blue Heron Creamery Karen McAthy goes visionary on the knuckleheads
Founder of Betterwith ice cream Lori Joyce on her journey to making wickedly good ice cream.
"You love my gelato more than I do" a handshake starts the journey to Righteous gelato
Special Edition: Actual, viable, delicious business for sale. Jeanette Miller talks about selling a successful business.
The House that Matt Built. Matt LeBeau talks about representing brands
David Perry is the CEO & Co-Founder of the eCommerce Network Carro
we stop fooling around. Steve Rad prepared to be taken seriously. New merch, new toys, virtual reality kicking up a notch
Made with Local founder Sheena Russell is serious about creating positive social and environmental impact with every step
Live At CHFA West...the Knuckleheads take the act on the road. Reactions, trends, some guests
A nutritionist goes tech startup and decides to start her own startup. Founder & CEO of Chiwis, Sarah Goodman talks Kiwis
A CHFA special - CEO of CHFA Aaron Skelton and Hayden from the Pack Heavy Podcast come on to talk about trends and show topics
the knuckleheads are going on the road!
Talking healthcare and healthy trends with CEO of Jamieson Vitamins Mike Pilato
the opposite of sitting still. Good Juju founders Alexa and Lisa are tired. They came on the show to rest
Long time marketer first time podcaster. Chloe Holyman talks natural products, coming from Australia to Canada
CEO of Ange MacCabe talks about helping existing and emerging leaders figure out who they are as leaders.
First time someone compares us to the Beatles. Lorne Craig thinks this time is our Hamburg
Games! Everyone loves games. Casey Karls talks about Wilder Games and success during the pandemic
Plantable pencils! CEO of Sprout World Michael Stausholm talks about plants and pencils and sustainability
Serial Entrepreneur Dean Mosca talks about a lifetime of building businesses
knuckleheads on choosing a distributor, retail trends and whats upcoming for the next few months
Did we interview him or did he interview us? The host of the Pack Heavy Podcast, Hayden Thomson comes on to talk packaging and sustainability
Seeing the business from the other side...CEO of Alive Publishing Group Ryan Benn talks being a partner to the industry
first time guest, long time listener. Sasha Rajamani, Founder of Umy Brands comes on the show
Start of the year. The two knuckleheads talk burn out, resting and what's in store this year
Family owned brands teaches us about how success looks different for everyone
Social Nature founder Annalea Krebs and Marketing Smartie Jessica Malach talk about helping amazing brands
Neil is the real deal. Co-founder Neil Sandler talks about the first 200 stores and doing things by hand
Co founder of Yellofruit Andrew Kinnear talks about building a dessert from scratch, understanding unit economics
Rohan Marley comes on the show to talk football, Marley coffee and finding success
A family run restaurant that serves a community for 20 years wonders what they can add to the show
The unique selling opporunities for a passion project, it's never too late to reinvent yourself...The last month in review.
Owner of Dirty Jane, Amy Remark talks about retailing women's biking gear
Serial Startup Entrepreneur Kemp Edmonds comes on to talk culture and the Canadian Workplace Culture Index
He follows his passion and builds an online and bricks and mortar pet business in 2.5 years
Intuity Performance comes on, Founders Ange and Scott talk people and how to inspire employees
Owner and Artist of Ave Mariabell Designs comes on to talk inspiration building from scratch
Jeff B Smith retires from running a Fortune 100 company, starts 8 brands and an incubator
COO at Ethical Bean Coffee on going from independent brand to being part of a big company
Patrick Higgins President of Propel Natural Brands talks growing brands and healthy growth
Nick Saltarelli, Co-Founder of Midday Squares talks about funding, building a Quebec based mega company
Liza Amlani talks about Retail X, the first in person retail conference of the year in Chicago
Will and Shoshauna Routley, Founders of The Functional Beverage Group come to talk dreams
Kerrie Hansler, co-Founder of Sweet Reads Box talks about building an experience around novels
Two and a half knuckleheads tonight. Kenny and Phil talk about the podcast, where they'd like to see it go
Neha Charnalia, co-Founder of SwitchGrocery talks about finding great products and building an online grocery store
We finally get an accountant on. Denise Wong straightens up the knuckleheads
What would you do if you could have the retail intelligence you need in 48 hours? General Manager Jeff Doucette comes on to talk about helping brands QUICK and often.
The Merchant Life comes back to talk a retail smorgasboard: 3D printers, ketchup chips, the future of shopping malls and much more.
"If you knew you couldn't fail, what would you do? " Tim Dumas, Dreamer, Leadership Coach and Speaker comes on to talk about figuring out how to do what you love.
The Justin Timberlake of snacks, Jake Karls from Mid-Day Squares comes on to talk new categories for snacks and taking this as far as it can go
Shelfgram evolves, Bram comes on to talk improvements, usages and how brands, brokers and retailers are taking advantage of pictures of planograms
Laser focused on a second career. John Antulov talks about turning a retail career into Professional Soccer
President and CEO of CHFA, Aaron Skelton comes on to talk about pandemic effects on health food retail.
He retired, then unretired. Then he did it one more time. Now, he's a driving force in making Remedy Brands a recognized leader
Fardad Moayer comes back! We talk re-branding, re-launching products and the impact of supply during the Pandemic
She wanted to work for no one, but wanted to get paid fair, good money. Serial Founder Colleen Imrie comes on to talk Nooks Canada
Peter Rodriguez, Built Brand Igniter and now he's back to talk about the next step to building your own brand
Special Episode: Kyle Ewing, Founder of Terraslate comes on to talk about the persistence required for success
VP of Partnerships & Insights of Social Nature, Jessica Malach talks about the half-million natural shoppers and their discovery platform
The founders of Good Juju, Alexa and Lisa come on to talk zero all-natural, plastic-free home & body products
President and Founder of Hippie Snacks, Owner of Left Coast Naturals Ian Walker
The Shoplands make and appearance and they have news! (Laurie and Jimmy!)
Just the knuckleheads - Kenny and Phil talk what it costs to be in a Canadian retailer
Co-Founder & CEO at Clearbanc Andrew D'Souza comes on to talk about Clearbanc and the launch of ClearAngel
A recast of an older episode, Peter Rodriguez MBA, Chartered Marketer joins the boys. They talk about personal brand marketing, and why it's so important.
Alain Tungul, Founder of @crystalcr3me, only sells his creme brulee on Instagram
Trevor Baker Recruiter and Coach from Macdonald's Search Group talks about digital skills and making career changes
Kenny brought his lawyer. Tim Murphy, Founding Partner of Murphy & Company comes on to talk about how lawyers can help businesses
Sarah (Brazier) Rochacewich, Owner of Aunt Sarah's Chocolate shop talks about leaving CPG to open her own shop
Bag designer for FIFA 2002, Founder and Principal of Retail Strategy Group, Liza Amlani comes on to geek out on retail
Opera Singer turned banker, retailer then went Startup. Alys Richards talks about her learning journey
CEO of Rebellious Infusions, Doug DuMars comes on to talk about going from BIG companies to a startup that disruptes the drink space
Nicole Murphy, Vice President of Growth at Bell Curve comes on to talk career, email marketing and how Bell Curve is doing things different
Shelby Taylor, Founder, CEO at Chickapea comes on to tell us about her unconventional journey to success
Wondering what you do with classic CPG skills? Angie Baker comes on to talk about using her strategic skills for helping children
First episode of the year is just the boys. Getting their sh*t together, Philly's pro-tip for the month, Google Adwords analytics improvements
2020 Holiday Hangout! We opened the Zoom Room and podcast guests of old came and hung out!
VP Of Business Development at Daiya Foods, Chris Bailey comes on to talk career path and leading edge plant based food innovation
The Boss makes an appearance! The pandemic from a manufacturer's perspective
A return visit by Intelocate's CEO Yulia Vasilyeva, to talk about her new round of funding
A simple, economical online ordering system for restaurants built by a software company. Parachute Software co-founder David Linton explains what this is all about
Philly doesn't pay full price for anything...Shane Pounder from Flipp helps to fuel Philly's shopping ways. We talk online flyers, black friday and more
Doing things differently; Premier Tuition Centre Owner AnneMarie Brosnan talks Covid and the effects on her business
We talk to a Unicorn - Winnie Mittal comes on the show to talk multicultural marketing
the knuckleheads talk innovation and what comes next in this pandemic era
Mike Roberts, VP at Purity Life Health Products comes on to talk distribution during Covid and what small brands need to know
COO of Green Planet Wholesale, Mark Walman talks about Cannabis, the emerging industry and the future of weed
Kelly Pigeon started with the big "WHY," founds two game changing platforms -Dresst, then Loopt.
How to shift gears from being a solopreneur to being an owner and running a company with great people.
Consultant turned Pet Food Brand Founder. We head to Africa to learn from "Fats" Diamini, Founder of Maneli Foods.
Joe Tarnowski gives us two episodes in one. The power of virtual meetings and what ECRM can do for vendors and retailers and a masterclass in content creation.
All hands on deck: Bed Bath and Beyond Mexico CEO Stephen Sotto talks about great retail during the pandemic
Founder of Manitoba Harvest, Mike Fata comes on to talk about his remarkable journey to making hemp mainstream again
Imagine doing 700 virtual store tours without leaving your laptop. Bram explains how Shelfgram aims to do just this.
This one is all about us. Philly breaks his own rules, Kenny leans into less-than-40-hours...
PSA: Calling all Entrepreneurs: Highline Beta and Intuit Accelerator closing Sept 4th
Wondering what a good influencer / industry expert looks like? You'll like what Pindy has to say.
50 accounts to 10,000: Daryna Kulya, Co-Founder at OpenPhone comes on to talk about changing the business phone for modern businesses.
We head to Singapore to meet Richard Loat about his journey of learning and what brands can learn about going overseas
She makes a treat in her kitchen, and 3 years later, it's Treatsmarts and listed at Whole Foods and 16 other retailers
Kenny is STOKED. Arjan Stephens, President of Que Pasa Mexican Foods and EVP for Nature’s Path Foods comes on the show
WWLD_Laurie Shopland quotes Wonderman "I have super powers and I'll use it for good"
Fardad Moayeri, Executive VP, Janitor & Chief Esthetics Officer at Parissa talks about making the world a smoother place and the effect of TikTok
From 0 to 18,000 locations supported since 2015. Intelocate founder, Yulia Vasilyeva comes on to explain how and why so many companies and locations use Intelocate.
Special Episode. Cheryl Policastro from TPN Retail talks to the guys about 'The Future of the Buy' a BOPIS study done during Covid-19.
The boys "plan" an episode. This episode is all about Kenny and Phil. The new "About Us Episode"
We talk to a long time fan, first time caller, Mark Stirling about a brand's perspective on COVID-19
Cherry Yang, a 70 year old trapped in a 28 year old's body, is a connector extraordinaire. Airtable expert, general smartie pants.
Tazz Latifi, owner of Petropolis comes on the show. They talk about her retail store, and her consulting business.
WWLD! Philly talks about being out and on his own again - Laurie is LIVE! Kenny wants to be Phil
600 doors to 20 000 in 3 years. Smart Sweets is the Queen of the #kicksugar movement. We talk to Koreann Webster about their sweet success
Kenny gives Jake gas. We talk to Mid-Day-Squares Chocolate about success (over a million bars sold) and adjusting for Covid-19
Covid retailing continues. A retailer/wholesaler/distributer comes on. Struggles of government subsidies, rent subsidies and how to adapt without precendent
COVID retailing. We talk to a small retailer that is open during Covid, all the things that retailers have to deal with during Covid.
Philly does a disappearing act on Kenny, the guys talk cybersecurity, the additional market effects of Covid and how the market will look when things open
Businesses need to adjust to Covid and an extended period away. More importantly, they need to adjust to the fact that shopping behaviour won't be the same again at all.
WWLD - Give it air time, and give equal air time to thinking the opposite. COVID-19 is different now, not worse, just different
Jordan Rogers, Guru of plant based products stops in to chat with the guys on the plant based segment of the market
Steve Rad founder of Abacus Brands comes on the show to talk about Virtual Reality, teaching kids and how brands can use this technology.
Where do you leave your laptop? Social Isolation and the impacts on work balance. The guys talk about how things change, experiential marketing in new times.
Covid 19 and supply chain challenges that come with that. Digital media comes with some responsibilities. Things that you can and should be doing to keep up some social interaction during this pandemic.
WWLD Laurie talks about her business, and how to think about Covid 19. A special offer for This Commerce Life folks
Short special episode. Things that small medium retailers can do to help during Covid-19
Net effect of Coronavirus, a sticky situation with an owner
The Global Pet Expo Episode. Kenny and Philly meet in person to record. A buyer's perspective on tradeshows and Global Pet Expo
New setup for Philly. We talk about the importance of bricks and mortar, and how they have a competitive edge over online stores.
WWLD Kenny tunes in from Mexico, Laurie's thought work turns into an unanticipated opportunity
Will the real Phil stand up? Thank you - a new mic - thanks for your patience
Peter Rodriguez MBA, Chartered Marketer joins the boys. They talk about personal brand marketing, and why it's so important.
Finding innovative ways to pitch a buyer a new product. Philly has a new mic and sounds like Kermit the frog (with a cold)
Philly seeks balance - trying to make changes and have it all. Qualifying jobs, how to find balance
Kenny goes pro - new equipment, looks like a podcaster. We talk digital minimalism, getting focused on what you love
WWLD turns the podcast upside down. Laurie needs coaching, Kenny drops wisdom, Philly is speechless.
Philly's marketing plan comes together,
The guys have the founder of Ener-C, Richard Pollock on the show.
WWLD is back. Kenny gets some help finding focus, and Laurie uses palm trees as part of her calming strategy. (works on Philly)
No pop filter on Kenny this week. Overstretched Kenny needs to find the balance between entrepreneurship and happiness. Philly finds an awesome boutique brand
Did you buy anything for Black Friday? The importance of a pitch deck for creating business, how to build a business to scale
This is the Thankful episode. Big thanks to Geoff Wong, being thankful for a wonderful year - the importance of celebrating wins.
EPISODE 100! We celebrate our milestone with our first "WWLD" (What would Laurie Do?)
Meet Philly's friend Lan Trinh, full time CPA turned entrepreneur.
Philly tries a macbook. The guys take the session to talk about podcasts that they love. Eventually they talk retail and carrying inventory.
Kenny lookin' and feelin' better. Getting out of the weeds and back into the clouds....er the strategy. How to make the rest of the team better.
Kenny sounds different, Philly talks about new startups that he's working with. They talk Global Pet, WWLD
Kenny feeling a little tired and has a lot to do. When and who to outsource to. Your "expert" isn't the expert at everything.
WWLD picks up steam. Kenny starts following his own advice. Philly's marketing efforts are coming together
Philly apologizes for loses his sh*t. GDPR, privacy - taking it seriously. Kenny talks about office resources, and job resourcing
Philly loses his sh*t. Kenny helps him vent, they talk about lost opportunities, and what to do when a PR opportuntity happens. A standing offer to our listeners...
Early morning podcast. Trade shows, a philosophical look at retail, the future of natural health... Linkedin promotions
Kenny under the weather. Philly talks about travel, Kenny gets fixated on "experiential"
Maturing, evolving and growth. Philly talks about someone whose found the perfect job but doesn't know it. He talks about his marketing campaign coming together
Cooking with Chang. Looking for mentors - do you need 'em? Finding, looking for places that have peers, mentors and sounding boards.
The guys talk about elevating their game, and figure out Kenny's "why." Philly talks about finding more balance. Big Announcement at the End!
Tim Dumas from Jak's Liquor stops by to talk customer service, looking after employees and teaching great customer experience.
Philly stops to do something fun. Kenny pushes for return on investment. The guys talk about the roles that little stores play in consumers' minds.
The guys answer questions, talk about when to outsource email automation, Kenny starts forecasting for next year
Kenny gets overloaded and takes on more. (naturally) The boys talk about privacy, social networks and Linkedin. What Kenny looks like out of control
Carrie Doyle makes an appearance. She talks about leaving her big job at a big company and what's next.
Philly and Ken make good on their vacation promise. How to tell if you should be looking for a new job. Philly does email automation and what the heck that means
How entrepreneurs work while on vacation. The art of prioritizing and staying away from hot topics.
Shnane has arrived. Vive Social in the house, the boys talk PR, social and digital representation, and what small/medium businesses should be doing on awareness.
The boys podcast thru the NBA Finals, Game 6, talk gap analysis, on the sales and the marketing side. Philly talks marketing numbers.
Kenny poo poos Phil. Philly talks SEO and outrunning old content.
Marketing and the pressure to bear fruit early. Philly and Ken talk about getting the right information to make the right content
Phil takes a trip - comes home with stuff to do. Philly and Ken get hot and heavy over price increases.
Barry comes on the show. More on transitions and how he made the jump from corporate life to entrepreneurship
Ken wants Philly to get in touch with his feelings but can't take a compliment. Laurie continues to haunt Kenny.
How social media is like cleaning toilets. We bring expert help on the show. Laurie Shopland talks about how to power through the things that are blocking your way
What to do when you need to change what you're working on. Ken picks on Philly
Interview with Granola Girl. Hobby maker turned entrepreneur from giving out samples to 300 stores. Philly and Ken walk through April's journey.
Websites, merchandising, CRM and experiential oh my!
Philly looks inside Ken's head to find out what a buyer sees when they do store visits
Marketing spend....it's not enough. Philly and Ken talk about the vitamin company that they're working with.
The guys talk Global Pet Expo, Kenny plays career counsellor. Philly talks about creating content in the middle of the night.
Marketing budgets, clearout show, plant based protein, how trade shows spark ideas
What happens if Ken and Philly go to the same show? Ken guests from the Natural Expo West
Kenny gets dressed up, everyone gets confused. The value of knowing your 'why' and how that helps the team around you.
Kenny the Amazon guy. A plus content. Philly lives breathes and dreams about brand stories.
The famous Linda Webb makes her debut. First of many (we hope) Tips on what you need to do to get to production
Philly rants on why everybody needs to look after their own careers. Kenny plays nice guy. To quote or not to quote a job?
Know your customer...really. Do you have buyer personas? Looking after the basics to ensure you know who you're building a plan for
Sku rationalization, marketing messages, Google Ads and seasonal businesses. The guys are all over the place today.
Philly has some news. The guys get geared up to help a business on a joint venture. The power of Linda Webb.
What to do when your seasonal business has no season? The importance of paying it forward and helping others.
Start the year with the right audience. Does your marketing plan match your consumer? Looking for a new word for a new type of agency.
Happy New Year! We kick it off with a pretty serious discussion about investment and where to spend cash to grow a business.
Kenny goes straight to WordPress. Philly resurrects Kent's SEO consultancy and creates a ranking for SEO experts in the world
A re-take on a botched episode. The guys talk about taking on bigger projects, bringing on people they can trust to outsource. An open invite for Linda Webb to jump on the show
The evolution of freelance - when you start choosing who you work with, and what happiness looks like.
An apology to Kent, the importance of cash flow and what happens when you get a customer that doesn't pay you or the business goes bonkers
All laughs and SEO. Phil talks keywords and organic SEO, how to find, build and rank keywords for your business.
Getting past the gobbly gook of "content marketing," using Instagram to ask your audience for insights. Geo-tagging the bar and the importance of video.
Phil and Kenny talk about how amazing small business are and the potentials for explosive growth. They talk about return on investment and proper spending in the right buckets to make businesses grow.
What retailers value and how to deliver it without giving everything away. Coffee preferences and how freelancers network.
The Linda Webb love fest continues. This week we catch up with the fabulous Laura Dunkley who tells us about her marketing and PR skills and the ONE Network
A walk down buyer-memory-lane. Kenny and Phil talk pricing, pitch decks and what makes a buyer cranky. Kenny celebrates freedom and they both wonder if having their faces on Youtube negates any SEO benefits
Old school trade shows, cricket powder, Youtube, and brand takeovers.
Phil and Kenny start this episode salty. Phil and Kenny talk about winning the holidays and Phil's webinar with Intelocate on "Hacking the Holidays, Keep calm and retail on." Phil shares a pro tip for when to get great discounts to buy an item
Our first Youtube video on content creation and social media testing...Phil, Jim and Laurie go to M'eat, a big thank you to Linda for looking after Kenny.
Are marketers uncaring opportunists? Maybe, but we're really nice people. Really. Intricacies of a price increase, What A/B testing really means.
School gets started, Philly is looking for live test subjects. Basic PR steps for holiday season, webinar secrets and Philly and Ken reveal their GOT obsession
Kenny forgets Phil. Phil gets ready for school, Cathy gets her house back. The importance of building the retail equation, Amazon buy box, seller central and buyer central
Seriously, wtf is content and how do we do it?? Kenny conquers the mic, Phil gives away his batch of Mama Vannucci's biscotti to Linda.
The podcast ditches Skype, we talk threesomes and Zoom, the anatomy of a sales deck, and ageism in the retail industry.
Who wins? Kenny or the microphone? Content strategy and how to reach a wider audience. We go deep on promotional spend, and knowing when to jump in with your Customer
What tomato plants and retail have in common. PR - how to make it happen, what to do with it when it does. Private label, sangria and angry Italian men
What now? Where to drive traffic if Facebook isn't it. Always selling your brand? Keep doing it, the role of brokers. Shout out to the Mississauga Business Enterprise Center
Retail price people! Phil interupts Kenny mid-rant. They talk retail pricing, distributors, direct to store door delivery, high/low and Every Day Low Price strategies.
Kenny wanders through Big Sky Country and gets a new sound. We talk small town businesses and the benefit of having someone with a different point of view. Phil gets excited about Flexday
Mama Vannucci's biscotti, Phil gets paid, Kenny is on the road, doing what's right for the customer and what happens when buyers get together
Influencers and Microphones. Kenny is on point! Kenny ups his social game, Phil and Kenny talk cannabis, and three cool apps make the list this week
Kenny keeps his clothes on, Phil distracts Kenny with new apps that every entrepreneur needs. Wait for it...Phil plays Project Manager
Our guest, Kelly Ison talks about the importance of strategy and vision, and lessons learned. Kelly and Kenny pick on Phil's corporate ways.
Penny Profit vs lowest price, Mary Meeker's Internet Report, the lonely life of an entrepreneur and Google's Adword review policies
Do you know the cost of your products? Phil left speechless by Kenny's story. Google Adwords driving traffic, but the right audience? We answer questions from last week.
How to beat the Amazon effect, the sports industry, and Einstein Pets. Phil and Kenny talk experiential and how small biz wins.
Kenny gets embarassed, Phil and Kenny explain the difference between markup and margin, and how to drive traffic to Kenny's website. Phil tells you where not to drop your drawers
Phil geeks out and gets excited about email marketing. Kenny and Phil talk about how important it is to be able to outsource things and to learn new things
Kenny talks about being useless and Phil bestows him the title of 'Retail Badass' Kenny abolishes the term 'retail mark-up' and Phil talks about his crazy sleep patterns
Guest episode. In honor of #smallbusinessweek Kent comes on the show and Kenny and Phil get super excited about cash flow, out of stocks, assortment planning.
Kenny re-orders biscotti, Phil feels left out because his mom doesn't make him cookies. Both Kenny and Phil love Ikea's Omnichannel experience. They're also looking for their Japanese listeners.
It's Q&A episode, Kenny and Phil answer some listener questions on cash flow, and where to buy 420 grasshopper gourmet. Kenny and Phil decide they have faces made for radio.
Meeting Lia Ollo. We talk to a super smart guest with a bright future, who shares a little bit of her brain with us. We talk about Point of Sale systems, what small business owners need to worry about and how to choose a POS system.
Facebook. The cost of personal data, #deleteFacebook. Kenny and Phil and special guest Lia Olla talk about Facebook's gaffes and what it means to them.
This episode is all about getting into the buyer's head, the secret dialogue they're having while you're presenting. Phil talks about getting yelled at, and Kenny confirms they have no feelings
Traveling podcasters. Phil is in Orlando at Global Pet Expo and Kenny is in Portland. Voodoo donuts, pet store owners, and how brands drive online traffic to their retailers
Phil and Kenny talk about the anxiety of being small business owners. Phil talks about the lessons he's teaching at Global Pet Expo and being alone.
Phil talks about leaving Hubba, explains what the heck omnichannel means, and Kenny confirms he's not dead.
Results from the Tradeshow, a community gathering at the coffeebar, what do to when you get listed?
New Format. 2 Things to think about. Paid loyalty and Trade Show season
Funny Story, Price Fixing, Facebook News Feed and how it affects your small business
Re-doing your brand story. (always) How small business is going to win against Amazon
Brokers...what are they? What can they do for you? Kenny and Phil and special guest Jim Shopland talk about brokers
Complexities of launching a new brand. Kenny talks about launching his new brand.
Small brands - You had a great idea...when is it time to call it quits?
Whole Foods return to Traditional Grocery, Explanation of Pay for Play
Amazon and Walmart
Retail Apocalypse, Sears and the Hip
So...about us...This Commerce Life