All Episodes
Uncommon Sense - Tools to Improve your Work Forever — 95 episodes
Toyota Kata and the Shift to Better Thinking
Using PDSA With Your AI Use Cases
Johari Window: What Don’t You Know About… You?
Connecting Strategy to Process Management
The AI Questions Leaders Are Struggling With
Has Strategy Deployment Lost Its Lean?
Building Trust as a Leader
When Improvement Projects Don’t Progress
The Role of Leaders in AI Adoption
From Unconscious Incompetence to Consciously Competent
Process Confirmation: Catching Drift Before It Becomes a Gap
Implement, Standardise, Review
Is/Is Not: The Overlooked Problem Solving Tool
Roles in Agile and Lean Six Sigma
FMEA Beyond Manufacturing
Lean Is Not About Efficiency, It’s About Abnormality at a Glance
AI for Smarter Problem Solving
When Is 8D the Right Problem-Solving Approach?
Correlations: Unravelling Relationships
5 Leadership Pitfalls
The Purpose of Process
The Challenges of Defining Value Add
Design of Experiments: How to Read Between the Lines
Decode Ambiguity with Operational Definitions
Simplifying Sampling Strategies
How to Onboard an Improvement Team Effectively
Change or Chance? Understanding Hypothesis Testing
The Value of Capability Analysis
Identifying The Right People For Your Team
Understanding Capability in Process Performance
How Are Histograms Different to Bar Charts?
SPC Charts: Driving Sustainable Performance Gains
Reporting and Reviewing Performance
Why Quality, Why Today?
Quality Driven Agile
Agile Visual Management
Agile Meets Lean Six Sigma: A Case Study
What Is Agile Improvement?
How To Get The Best Out Of Your Improvement Team
What Gets In The Way Of Adopting SPC?
Applying Lean In Service
Communicating Results with Impact
Use X Matrix to Determine the Vital Priorities
A Model for Improvement at Any Level
Organise and Sequence Improvement Ideas Using AD and ID
Use Force-Field to Understand the Perspectives, Actions and Consequences of Change
Evaluate your strategic position with SWOT
Understand External Influences using PESTEL
Competitive Analysis Through Porter's 5 Forces
Strategy and the Responsibilities of the Leadership Team
Adapting VoC to Establish Voice of the Business
Psychology Essentials That Leaders Need to Know
Common Control Chart Fallacies
Evolving to Control Charts
Control Charts: Walter Shewhart's Gift to Quality
How Effective Leaders Support a Learning Organisation
Process Operators: Driving Continuous Improvement
Why Leaders Need to Understand Variation
Mastering Process Management
Systems Thinking From a Leadership Perspective
Navigating Process Management Roles
The Power of Retrospectives
Working Successfully With Your Sponsor
Managing Variation in Customer Demand With Heijunka
What is Lean Six Sigma?
How SMED Can Improve Setup Times
Overall Equipment Effectiveness (OEE) to Measure Performance
Dr Deming - A Relevant Philosophy for Today? With Jan Gillett
Process Redesign and the 5Rs
Kanban - Triggering Optimal Levels of Inventory
System Transformation Using TPM
The Utilisation Measure – Aligning to Flow and Lean Principles
Throughput Yield: Right First Time?
Developing Customer Insight Using Value Proposition Statements
Understanding the Voice of the Customer
Mood's Median Test and ANOVA
Why The 5 Whys Are The Mindset You Need
How to Get The Best Out of Your Sponsor
Scatter Diagrams For Visualising Relationships
Encouraging Divergent Thinking with Cause and Effect
Knowing Your Internal Customer
Key Steps to Successful Project Planning
The Who, the Why & the How of Engaging Stakeholders
Don’t jump, test first! Piloting Solutions for Maximum Impact
Visual Management: You Can't Manage What You Can't See
Idea Generation For Better Solutions
Quick Wins For Early Success
Why Your Process Needs a SIPOC
Going to Gemba
Selecting a Problem
Visualising with Value Stream Mapping
PDSA and Disconfirming Evidence
Taking Out Waste May Not Make You Lean
The Humble Pareto
The Process Mapping Approach