All Episodes

Consumer Ninja: When customers talk back, companies go quiet

Consumer Ninja: When online orders go wrong - Why fixes matter more than mistakes

Consumer Ninja: When Google search results cost small businesses customers

Consumer Ninja: Cartrack fined and ordered to refund consumers in NCC settlement

Consumer Ninja: After a two-year battle, Standard Insurance finally pays up

Consumer Ninja: Homeowner wins insurance battle, but still no payout after tribunal ruling

Consumer Ninja: When one wrong detail leaves you uninsured

The fine line between search marketing and misleading consumers

Consumer Ninja: Romance scams hit overdrive this Valentine’s week

Consumer Ninja: Paying for the Past - The hidden cost of forgotten fees and subscriptions

Consumer Ninja: How The Money Show helped a listener buy their first home

Consumer Ninja: The garage card that wouldn’t die - hidden fees draining accounts

Consumer Ninja: Checking your credit record

Maintenance failures raise homeowner risk

Consumer Ninja: Banks forced to refund R60m after surge in digital fraud complaints

Consumer Ninja: Why the start date of your car’s warranty and service plan matters

Consumer Ninja: Are banks charging you extra without you knowing? The hidden cost of Default Instant Payment

Consumer Ninja: Used-car dealerships feel the heat from the courts

Consumer Ninja –Should EV manufacturers in South Africa stock battery components locally?

Consumer Ninja – So you think your car insurance covers you ?

Consumer Ninja –BNPL boom or bust? Takealot adds PayJustNow amid growing debate

Consumer Ninja – The buy now, broke later crisis

Consumer Ninja – FNB’s eBucks shake-up: Loyalty or letdown?

Consumer Ninja – Every day, everyone is hustling: 1 in 3 South Africans have side hustles

Consumer Ninja – “Sign here, regret later”: The hidden risks of blind contract signing

Consumer Ninja – Refund or not? Cancelling travel for family illness

Consumer Ninja – From showroom to second-hand, how car buying is shifting

Consumer Ninja –The costly scam that won’t quit: Business email compromise strikes again

Consumer Ninja – Dealing with surprise step-payment loan plan

Consumer Ninja – Lock screen loophole: How criminals can still access your OTPs

Consumer Ninja – misleading grocery reward texts from lenders

Consumer Ninja - fraudsters running circles around watchdogs

Consumer Ninja - Be wary of the creeping cost of convenience

Consumer Ninja - Scammed into debt: The fake NCR website scam

Consumer Ninja -Deposit Delays: When letting agents drag their feet

Consumer Ninja - Broker liability in disputed claims

Consumer Ninja - The hidden costs of cellphone contracts: What you need to know

Consumer ninja - What we need to know about the class action suit against banks' repossessions

Consumer Ninja - When tech helps or hurts

Consumer Ninja: South African youth's car buying habits revealed

Consumer Ninja - Banking on safety: What happens when threats turn into financial nightmares?

Consumer ninja - Hidden interest charges on 'late' home loan payments

Consumer ninja - High Court cracks down on unfair credit insurance practices

Consumer ninja - Paying for fugazi service fee on garage cards

Consumer ninja - Insurance dropouts: The high cost of filing claims

Consumer ninja- The car insurance trap: What you need to know about tracking devices

Consumer Ninja - Buying a car? Trust yourself, not the dealership!

Consumer ninja - The hidden debt trap: Unpaid shortfalls after repossession

Consumer Ninja - False promises: When salespeople don't deliver

Consumer ninja - Hyundai's paintwork problem: A decade-long defect exposed

Consumer ninja - Navigating real estate pitfalls and disclosure dilemmas

Consumer ninja - Are you wasting your money on insurance?

Consumer Ninja - nominated driver policies

Consumer Ninja: Scam Alert: Bogus supply companies targeting small businesses and schools

Consumer Ninja -Fake Profiles, Real Danger: The Rise of Impersonation Scams in Finance

Consumer Ninja - Banks have a right to insist on a insurance policy on your car

Consumer Ninja - How Banks Protect ‘Abandoned’ Properties with Caretakers

Consumer Ninja - Debt Review Deceit: How Unscrupulous Agents are Preying on Vulnerable South Africans

Consumer Ninja -The Hidden Cost of Unused Credit Card

Consumer Ninja - The Receipt Revolt: Know Your Rights as a Consumer

Consumer Ninja - Why banks still send payment demands despite advance payments

Consumer Ninja - Something fishy with the counterfeit Lucky Star pilchards

Consumer Ninja - The Hidden Dangers of Car Hire Small Print: What You Need to Know

Consumer Ninja - Insurance Gap: The hidden risk in car financing

Consumer Ninja - The Funeral Cover Paradox: Balancing quick payouts with fraud prevention

Consumer Ninja - The high cost of 'finger trouble': Avoiding electronic funds transfer mistakes

Consumer Ninja - Compulsory Cover: Navigating homeowners insurance

Consumer Ninja: Should banks be stepping up to curb rampant online gambling?

Consumer Ninja - Floods and Fury: The devastating cost of climate change in SA

Consumer Ninja: Standard Bank's account number recycling policy sparks concern

Consumer Ninja - Bond cancellation costs: What to expect

Consumer Ninja - Automatic short-term insurance increases

Consumer Ninja - Lies for commission: The unscrupulous world of sales agents

Consumer Ninja - Dealing with scammers and fraudsters

Consumer Ninja - Third party insurance

Consumer Ninja - What happens to financial losses suffered by banking customers following a kidnapping?

Consumer Ninja - Modus operandi of the 'work from home' Facebook scams

Consumer ninja - Short-term insurance claims loss ratio on smaller items

Consumer ninja - Internet banking fraud and phishing remains top category of complaints.

Consumer ninja- Warning a banks about impending crime

Consumer ninja - Can doctors and hospitals charge you for compiling a medical report? Short answer: yes, but they must disclose the fee upfront.

Consumer Ninja - car repossession and early settlement of vehicle finance

Consumer ninja - Roadworthy cars: Misleading Assurance, Hidden Damage

Consumer ninja 22 May 2024

Consumer ninja - Are you unwittingly paying service fees on a garage card or extra credit cards which you or your significant other hasn’t used for years?

Consumer ninja - Bank assessor is not giving structural integrity of a property the thumbs-up - they're assessing its VALUE only

Consumer ninja - full proof of payment from a service provider

Consumer ninja - Consumer frustration: Forced in-person visits to access telesales call recordings for contract disputes

Consumer ninja - BEC - Business email compromise

Consumer ninja - If a relative is not specified in a will, they could have a hard time claiming anything from the estate

Consumer ninja: Computer says no - many companies quick to take our money unjustifiably, slow to pay it back

Consumer Ninja: Blame game between Payfast and SnapScan

Consumer ninja: Loyalty programs

Consumer ninja - Homebuyer takes on seller

Consumer ninja, 3 March 2024

Consumer ninja - An “admin issue” at a vehicle finance arm of a bank causes big problems

Consumer ninja - The case of domicillium address and the banks

Consumer ninja - Man shocked to find stranger listed as his life insurance beneficiary

Consumer ninja - The duties and responsibilities of brokers extend beyond “a mere conduit or postbox” for their clients’ transactions with insurers

Consumer ninja - Two issues: What happens if you go to cancel a beneficiary on your policy and find they were never listed; and what if a bank stops covering bank charge refunds for a small business?

Consumer ninja - Dotsure runs foul of Advertising Regulatory Board