083 Better Bug Squashing (New Issue Tracking Tool) with Kirk Deis

Kirk Deis talks about "Better Bug Squashing (New Issue Tracking Tool)" in this episode of ColdFusion Alive Podcast, with host Michaela Light. Show notes What is the problem with how you find bug issues now? User emails User phone calls Text messages Lack of complete info to reproduce the bug PM tools can track bugs Asana, Basecamp etc Bug and Issue trackers can help you prioritize issues JIRA, Bugzilla, Fogbugz Pay by team members and sites User anger over reporting bugs Why you need a pro tool for bug reporting What is The Bug Squasher? More fun to use - modern sexy clean design Lean Screen capture Future video capture too App info auto sent Fun with marketing Bug Squashing Rap video To install - Add header to website Can restrict by IP who can report - great for live apps How did you come up the idea for The Bug Squasher? Bad user reporting His story Film School - Dream of being Screenwriter 9-5 job SEO and ad agencies From marketing on the side projects to full service marketing agency Lots of tech: Web development, PPC, Video production, Email Marketing, Content Creation His thoughts on the Tech Gig economy Upwork, Fiverr etc Why are you proud to help squash bugs? WWIT to make CF more alive this year? Coupon Code 20Alive for 20% Off Mentioned in this episode Bug Squashing Rap video   The Bug Squasher Listen to the Audio Bio Kirk Deis Kirk Deis (pronounced “Daysss”) is the CEO of two companies based in Newport Beach, California. Treehouse51.com (ad agency) & TheBugSquasher.com (universal web app). He has been featured in Forbes, online publications and other podcast shows. Website Links The Bug Squasher Treehouse 51 Social Links The Bug Squasher: Instagram Facebook Twitter Youtube YouTube Rap Video Treehouse 51:  Facebook Instagram Youtube Twitter Best way to reach Kirk Deis is to message via the contact form on either site. Option 2 would be to email Kirk Deis at [email protected] Interview Transcript: Michaela 0:01 Welcome back to the show. And today we're going to look at better bug squashing if I can get the words out, it's a new issue tracking tool. It just came out a few weeks ago. And I'm here with Kirk dice, who's the CEO of the bug Scotia. And also he runs a whole tech marketing agency called treehouse 51, so we're going to look up what the problem is, with how you're currently getting bugs reported to you, and why the maybe a better way to do it, and we'll look in detail of what the bug squatter can do, and how he came up with the idea of it. And also will, if we have time we'll have we'll ask them about the tech gig economy. Because I know a lot of folks listening sometimes deal with folks on up work or five or whatever. So there's some interesting discussion there as well. So welcome, Kirk. Thanks for having me. Are you doing? Yeah, great. Happy. I probably mispronounced naming names for now. days, right? Yes. Kirk Deis 1:00 Kirk Deis Yeah, yes. Michaela 1:02 All right. So what is the problem that listeners, you know, they probably are getting bugs reported to them on their apps. But why? What are they doing that not as efficient as it could be? Kirk Deis 1:15 So I guess I guess the best way to answer that I told the story of why we why even go through all this stuff. And all of it started spent about 11 months and developments. And we had a client, it was an older lady in her 70s. And she understood the concept of turning on a computer. And that was about it from that, from that point forward. It was like, You guys got to solve mistakes. And we were designing a website for her. And she sent sent me this email. That was no joke. It was like, 10,000 words, single space. It was just, it was a nightmare. And I open it and it's like this long. And then the the bug, the error was all the way in the middle of the message. And it was a slight changes one thing, and I was like, I was like, Thank You, Jesus, that I found it. But then the next thing is, I have to diagnose the problem. So I had to ask her all these follow up questions. Hey, are you on a mobile device? Or you're on a Mac windows? Are you on Chrome? Firefox? Of course, she was on Internet Explorer. So Read more   And to continue learning how to make your ColdFusion apps more modern and alive, I encourage you to download our free ColdFusion Alive Best Practices Checklist.Because… perhaps you are responsible for a mission-critical or revenue-generating CF application that you don’t trust 100%, where implementing new features is a painful ad-hoc process with slow turnaround even for simple requests.What if you have no contingency plan for a sudden developer departure or a server outage? Perhaps every time a new freelancer works on your site, something breaks. Or your application availability, security, and reliability are poor.And if you are depending on ColdFusion for your job, then you can’t afford to let your CF development methods die on the vine.You’re making a high-stakes bet that everything is going to be OK using the same old app creation ways in that one language — forever.All it would take is for your fellow CF developer to quit or for your CIO to decide to leave the (falsely) perceived sinking ship of CFML and you could lose everything—your project, your hard-won CF skills, and possibly even your job.Luckily, there are a number of simple, logical steps you can take now to protect yourself from these obvious risks.No Brainer ColdFusion Best Practices to Ensure You Thrive No Matter What Happens NextColdFusion Alive Best Practices ChecklistModern ColdFusion development best practices that reduce stress, inefficiency, project lifecycle costs while simultaneously increasing project velocity and innovation.√ Easily create a consistent server architecture across development, testing, and production√ A modern test environment to prevent bugs from spreading√ Automated continuous integration tools that work well with CF√ A portable development environment baked into your codebase… for free! Learn about these and many more strategies in our free ColdFusion Alive Best Practices Checklist.