#083 - How to Build a Profitable Customer-Centric Business

Our guest today is Ilenia Vidili.Ilenia Vidili helps organizations to become customer-centric.We talked about her previous career and how she became an independent consultant. You will discover the atypical way in which she started her consulting business.She also has a very unconventional opinion on how an organization has to become customer-centric. Topics covered with Ilenia:Why she started to travelHow she started her own consultancy Her vision of what being a customer-centric company really isher book "Journey to centricity"What does having a Consulting Lifestyle meanResources:https://www.linkedin.com/in/ileniavidili/https://www.ileniavidili.com/https://thesmartercrew.com/Get in touch with your host Diogène Ntirandekura at:Email: [email protected]: [email protected]: https://www.linkedin.com/in/diogenentirandekuraSupport the show (http://patreon.com/diogene)Support the show (http://patreon.com/diogene)Support the showTo get in touch with Diogene Ntirandekura, the host of the show:Linkedin Profilecommunity pagefor coachingInstagram profile