11 Things To Improve Your Client Retention This Week
Episode 50 of the Non Negotiable podcast, hosted by Stephen cain, titled "11 Things To Improve Your Client Retention This Week" was published on March 22, 2024 and runs 12 minutes.
March 22, 2024 ·12m · Non Negotiable
Summary
To do list for amazing client rentention Live events / virtual events Weekly loom videos End of month reports Excel sheet to track churn rate Track client results Trophies made for milestones Welcome pack (t shirt handwritten card)Kick off call road map their journey (lifestyle)Double down onboarding Community group post wins Tons of social proof ------------------------------------------------------------------------------------- LET’S CONN...
Episode Description
To do list for amazing client rentention
- Live events / virtual events
- Weekly loom videos
- End of month reports
- Excel sheet to track churn rate
- Track client results
- Trophies made for milestones
- Welcome pack (t shirt handwritten card)
- Kick off call road map their journey (lifestyle)
- Double down onboarding
- Community group post wins
- Tons of social proof
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