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110 - That Chick-Fil-A Changed Its Drive-Thru

An episode of the The Art of Noticing podcast, hosted by Johnny B. Truant, titled "110 - That Chick-Fil-A Changed Its Drive-Thru" was published on March 26, 2024 and runs 10 minutes.

March 26, 2024 ·10m · The Art of Noticing

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Today I noticed a recent change in the drive-through setup at Chick-fil-A. They've replaced the usual hand-through windows with door-like structures, so they can step right up to the car.

The creative lesson I took from this Noticing is the way service and design are always changing and becoming more efficient. In art, we can do the same: always finding new ways to develop our work, to get better and more optimized at it. Doing so is all about flexibility and creativity adapting our methods to better engage the audience.

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