#203: Negotiating with Review Terrorists

Last week Apple made a major change to the App Store to allow developers to respond to reviews. Today we talk about this change, consider how helpful it will prove to be, and discuss how we plan to use this new tool to help our individual businesses. Release Notes 2017 We’re happy to announce that Release Notes 2017, the third edition of our conference, will be happening October 16-18, 2017 – and this time we’re taking the show on the road to Chicago! We’re really excited about the move to Chicago and the extra opportunities that the change in venue will provide. More details will be announced on the conference website at 2017.releasenotes.tv and on our mailing list in a month or two. In the mean time, mark your calendars. We hope to see you there! Mailing List Every month there are more great articles and content about the business of Mac and iOS development than we have time to discuss on the show. If you’d like to receive our monthly newsletter with the best of these links, be sure to sign up for our mailing list at http://releasenotes.tv/mailinglist. Show Notes and Links Lemon Lyman: Josh Discovers the Internet – A great supercut of the West Wing episode Joe referred to. Slopes Diaries #19: App Store Review Replies by Curtis Herbert Sponsor We’re sponsored this week by Zendesk. It’s a snap to put customer support right in your app, with Zendesk’s mobile SDK. Learn more about the Zendesk mobile SDK and start your free trial at http://zendesk.com/releasenotes. Get $177 off Zendesk Support, which is equal to month for a team of 3 on the Professional plan. Start a free trial and then enter promo code RELEASE0417 at the end of your trial.