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214: What We’ve Learned From Being Ghosted

Episode 215 of the LEVEL UP: A Wedding Photography + Videography Podcast podcast, hosted by Taylor Petrinovich & Kelley Gilster | The Level Up Co., titled "214: What We’ve Learned From Being Ghosted" was published on June 5, 2025 and runs 35 minutes.

June 5, 2025 ·35m · LEVEL UP: A Wedding Photography + Videography Podcast

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Have you ever wondered why some creatives seem to book effortlessly while others are left staring at an inbox full of ghosts? In this episode, we’re pulling back the curtain on one of the most frustrating parts of running a wedding business, getting ghosted. We’re diving into what’s really going on when a client doesn’t respond, what it might be saying about your brand, and how small shifts in your inquiry process can create big wins in your booking rate 💌 Because here’s the truth: it’s not...

Have you ever wondered why some creatives seem to book effortlessly while others are left staring at an inbox full of ghosts?

In this episode, we’re pulling back the curtain on one of the most frustrating parts of running a wedding business, getting ghosted. We’re diving into what’s really going on when a client doesn’t respond, what it might be saying about your brand, and how small shifts in your inquiry process can create big wins in your booking rate 💌

Because here’s the truth: it’s not always about your work. Sometimes it’s about the way you show up. How you connect. How you communicate your value and lead the conversation with confidence.

We’re talking inquiry systems, website strategy, pricing transparency, and the mindset shifts that separate luxury creatives from everyone else. Whether you’re stuck in a feast-or-famine cycle or just tired of chasing leads that go nowhere, this episode will help you reconnect with the parts of your business you can control and remind you that your next level doesn’t require more hustle… it requires more alignment.

Let’s fix the ghosting problem, for good.

Timestamps:
[00:00 – 03:35] Personal Updates, Community Wins, and the Power of Support Systems
[03:36 – 06:47] Why Clients Ghost and What You Can Do to Prevent It
[06:48 – 10:13] Transparency in Pricing and the Psychology Behind It
[10:14 – 15:24] Responding Quickly and Humanizing Your Inquiry Process
[15:25 – 23:57] Website Strategy, Qualified Leads, and Managing Inquiry Volume
[23:58 – End] Email Templates, Communication Style, and Booking with Confidence

The next round of The Luxury Mastermind will start in Spring 2026! We are thrilled to welcome you inside our signature 8 week program. Learn more + save your seat here >> https://thelevelupco.com/mastermind

📲 Love this episode? Screenshot and share it on social media! Tag us on Instagram at @TheLevelUpCo and let us know your biggest takeaway.

The Level Up Co. Resources:
- Wedding Planner Email Templates: https://thelevelupco.com/planner-email-template-bundle
- Elevated Client Experience Bundle: https://thelevelupco.com/client-experience-bundle
- Elevated Shot List: https://thelevelupco.com/elevated-shot-list
- The Luxury Framework Course: https://thelevelupco.com/theluxuryframework
- The Luxury Pricing Mini Course: https://thelevelupco.com/reset

Connect with Taylor , Kelley + The Level Up Co.:
🔗Instagram: https://www.instagram.com/thelevelupco/
🔗Taylor's Instagram: https://www.instagram.com/taylorpetrinovich/
🔗Kelley's Instagram: https://www.instagram.com/618studios/
💻Website: https://thelevelupco.com/

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