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433: Walmart Revamps the Painful Return Process

EPISODE · Mar 26, 2019 · 6 MIN

433: Walmart Revamps the Painful Return Process

from eCommerce Minute · host eCommerce Minute

Attempting to make your next trip to Walmart a more pleasant one, Walmart will allow shoppers to return purchases and get a refund without having to walk more than a few steps into a store.  Employees called “customer hosts” will personally process shopper returns by the front doors of select Walmart locations.  Greg Foran, President, and CEO of Walmart US, announced this new service at the UBS Global Consumer and Retail Conference on March 6. 

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433: Walmart Revamps the Painful Return Process

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