#53 How To Successfully Offboard A Client

We say farewell to clients for a number of reasons … some good (they’ve outgrown us) and some bad (you're not a great fit). But no matter the reason for saying adios, there is a serious of steps you need to take in order to off-board your client successfully and professionally. In this episode you’ll learn: Whether or not you should stick to your notice period.What you’ll need to hand back on your last day.What to do if your client is leaving on bad terms.When to provide a refund. Join the Scale It! Mastermind for established virtual assistants looking to level up their business. Make more money, get more clients and grow your team today! Sam + Jo xoxo