AI Revisited - part 2

Following up on an earlier conversation about AI, this episode shifts to the product side of the discussion. Host Kimberly Rhodes chats with 37signals CEO and co-founder Jason Fried about his daily AI use, what it's helped him do more efficiently, customer expectations, and how he's thinking about AI's role in future product updates.Key Takeaways00:12 – Putting AI tools to work06:42 – Using AI to reclaim time, not replace thinking12:19 – Where 37signals sees thoughtful implementation fitting in17:16 – Why rushing adoption can backfire18:25 – The ongoing debate from the customer perspective21:45 – Why workforce changes aren’t always tied to automation25:40 – Human interaction still mattersLinks and ResourcesThe owner's word weighs a ton by Jason Fried on Signal v. NoiseFizzy is a modern spin on kanban. Try it for free at fizzy.doRecord a video question for the podcastSign up for a 30-day free trial at Basecamp.comBooks by 37signalsHEY World | HEYThe REWORK podcastThe Rework Podcast on YouTubeThe 37signals Dev Blog37signals on YouTube@37signals on X