Building a Community

There is a way to bring your customers together in a meaningful way. In this episode of The REWORK Podcast, host Kimberly Rhodes welcomes 37signals' Support Team members Merissa Dawson and Ashley Bowe to discuss how the Basecamp Community came to life. They describe how they've connected with Basecamp customers and how they've connected customers with each other. They also offer a few tips for anyone looking to start their own community of customers and company enthusiasts.Key Takeaways:00:40 – Meet Merissa and Ashley from Basecamp Support01:54 – The Basecamp Community origin story05:03 – The Community as a place for sharing and collaboration07:20 – The 37signals team role within the Community09:08 – Starting a community without fear of failure13:27 – Tips for starting your own community of users and fansLinks and Resources:Join the Basecamp Community"Launch: 37signals Answers" from Signal v. NoiseHow Decent Espresso uses multiple tools in a single Basecamp projectBooks by 37signals30-day free trial of HEYSign up for a 30-day free trial at Basecamp.comHEY World | HEYThe REWORK podcastThe Rework Podcast on YouTubeThe 37signals Dev Blog37signals on YouTube@37signals on X