Building Interviewer Scorecards to Raise Your Talent Bar with Vanessa Paladini, Nubank

Great hiring outcomes start with great interviewers.Vanessa Paladini, Global Talent Acquisition Director at Nubank, joins Shannon to share how the world’s largest digital bank outside of Asia raised its hiring bar without slowing down growth. She walks through Nubank’s four workstreams, including structured assessments, technical bar raisers, and a data-backed interviewer scorecard.Vanessa broke down how her team measured interviewer assertiveness, linked decisions to 90-day ramp and 12-month performance, and reduced the interviewer pool to improve their skills. Key takeaways:Data builds credibility: Linking interview feedback to long-term performance helps TA influence the business.Use AI thoughtfully: Evaluate how candidates use AI tools during exercises instead of prohibiting them.Measure assertiveness: Track interviewer decisions against ramp time, retention, and performance data.Hiring is collective: Moving accountability beyond recruiters creates stronger business partnership.Timestamps: (00:00) Introduction(01:03) Meet Vanessa Paladini(01:40)   Three pillars of Nubank's Hiring Talent bar(03:15) Four workstreams to raise the talent bar(06:15)  Why companies should invest more on interviewer quality(08:19) Building and measuring interviewer scorecards(11:19) Defining the traits of a good interviewer(14:40)  Who has access to the Scorecards?(17:30)  Additional learnings from the Scorecard program(20:53)  How the Scorecard data is expected to impact conversions(23:44) Where to connect with Vanessa