Critical Incident Technique

...and now for another Human Factors Minute!Critical incident technique (CIT) is a research method in which participants are asked to recall and describe a time when a behavior, action, or positive or negative occurrence impacted a specified outcome for example, the accomplishment of a given task.The technique was developed by Flanagan and fellow psychologists from the US Aviation Psychology Program during the World War 2, and later by the American Institute for Research and the University of Pittsburgh. The CIT has become popular in the social sciences and has found applications in human–computer interaction research, because it facilitates the gathering of many detailed behaviors or events. These are useful in understanding critical requirements for roles, systems, and processes. For example, the C-I-T has been used to highlight characteristics of successful personnel like nurses, doctors, air-traffic controllers, as well as critical requirements for training programs and user interfaces.This has been another Human Factors Minute!Be sure to check out our main show at our official website: https://www.humanfactorscast.mediaSupport us on these platforms to get access to the entire Human Factors Minute library:Patreon: https://www.patreon.com/humanfactorscastBuy us a coffee: https://www.buymeacoffee.com/hfactorspodcastJoin us on Discord:https://go.humanfactorscast.media/DiscordFollow us:Human Factors Cast Merchandise Store: https://www.humanfactorscast.media/p/Store/Follow us on Twitch: https://twitch.tv/HumanFactorsCastFollow us on YouTube: https://www.youtube.com/HumanFactorsCastFollow us on LinkedIn: https://www.linkedin.com/company/humanfactorscastFollow us on Twitter: https://www.twitter.com/HFactorsPodcastFollow us on Facebook: https://www.facebook.com/HumanFactorsCastResources:Music by Kevin McLeod: https://incompetech.com/music/royalty-free/Mentioned in this episode:Support us on Patreon for access to the full library of Human Factors Minutehttps://www.patreon.com/humanfactorscast