Before They Pick Up the Phone episode artwork

EPISODE · May 24, 2026 · 28 MIN

Before They Pick Up the Phone

from Breaking the Silence · host Greg Cannon

This episode explores the critical importance of consumer education in funeral service, emphasizing the awareness gap and strategies to reach families before they need your services. Greg Cannon discusses how to effectively communicate, build trust, and educate communities to improve decision-making and service quality.

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Before They Pick Up the Phone

0:00 28:48

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How long is this episode of Breaking the Silence?

This episode is 28 minutes long.

When was this Breaking the Silence episode published?

This episode was published on May 24, 2026.

What is this episode about?

This episode explores the critical importance of consumer education in funeral service, emphasizing the awareness gap and strategies to reach families before they need your services. Greg Cannon discusses how to effectively communicate, build trust,...

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