EPISODE · Aug 15, 2024 · 20 MIN

Ep 19 | Victoria Fritz

from Mastering CS: Candid Leader Insights · host Custify | Customer Success

In this podcast, Irina Cismas welcomes Victoria Fritz, the Head of Customer Success and Support at SocialHub. She shares amazing insights about her journey in CS, the challenges she overcame, and the strategies she implemented. What you’ll learn: - How to make sure your team is aligned - How to keep the team united even if you work remotely - How to maintain a good relationship with sales - Crucial skills for customer success professionals - What to prioritize in customer success - The importance of customer feedback ---- With Custify, you can: ☑️ automate daily tasks through Playbooks ☑️ build individual customer #HealthScores ☑️ create customer segments ☑️ improve your customer communication strategy ☑️ streamline your onboarding process ☑️ track customers’ journeys every step of the way ☑️ get a 360 view of their progress Want to do great things with your customer success initiative? Keep in touch with us below: ⁠⁠⁠⁠Custify Website⁠⁠⁠⁠ ⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠ ⁠⁠⁠⁠Twitter⁠⁠⁠⁠ ⁠⁠⁠Facebook⁠⁠⁠ ⁠⁠⁠Contact Us⁠

NOW PLAYING

Ep 19 | Victoria Fritz

0:00 20:11

1×

Play in mini player Transcript not yet generated

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

Share this episode

Similar Episodes

How Financial Trauma Shapes Our Relationship With Money

Apr 24, 2026 ·43m

Why Financial Resilience Is the Next Evolution of Financial Literacy

Apr 21, 2026 ·41m

AI, Inflation and Interest Rates

Apr 20, 2026 ·12m

Why Human Connection Still Matters in an AI-Driven World

Apr 17, 2026 ·33m

How Women Use Money With Intention in Retirement

Apr 14, 2026 ·33m

The Latest News and the Economic Outlook

Apr 13, 2026 ·12m

Similar Podcasts

Reasonably Happy with Paul Ollinger Paul Ollinger Reasonably Happy is a podcast hosted by comedian and former tech executive Paul Ollinger who explores the intersection of money, meaning, and happiness through candid conversations with authors, thinkers, and creatives. With wit and depth, each episode offers insights into how we can lead more fulfilling lives—without chasing perfection. words.paulollinger.com Let's Talk Yoga Arundhati Baitmangalkar Welcome to the Let's Talk Yoga podcast—your ultimate online destination for everything yoga. Think of it as your virtual yoga school, offering something for everyone—whether you’re a seasoned yoga teacher, a dedicated student, or simply curious about the deeper layers of yoga.Join host Arundhati Baitmangalkar, an immigrant yoga teacher, studio owner, global mentor, and creator of some of the most sought-after yoga teacher training programs in the world. Each week, we bring you valuable insights, in-depth conversations with renowned yoga teachers, and an abundance of yoga resources designed to inspire, educate, and transform.From mastering the art of teaching to navigating the complexities of yoga philosophy and business, this niche podcast is your go-to resource for all things yoga. Ready to deepen your practice and expand your understanding? Hit subscribe now and never miss an episode of Let's Talk Yoga! IFS Zooms In: The Economy Institute for Fiscal Studies Step beyond the headlines with in-depth, independent analysis from the experts at the Institute for Fiscal Studies. Hosted by IFS Director Helen Miller, this podcast brings you objective insights from the researchers shaping the debate. Hosted on Acast. See acast.com/privacy for more information. Get Ready: Before Life Happens Podcast Tony Steuer Get Ready: Before Life Happens brings together diverse voices, guides, and changemakers from around the world who are helping people and professionals navigate life’s what-ifs with clarity, integrity and confidence. Hosted by Financial Readiness Advocate Tony Steuer, the show explores the insights, stories, and tools that strengthen financial readiness and reshape how we think about money, life, aging, caregiving, resilience, and purpose.Want more? Join The Get Ready Movement at www.tonysteuer.com[CLAIM:D51LCAQS]

URL copied to clipboard!