Ep 21: Tribal Knowledge Is Killing Your Revenue

What happens when your best rep leaves and takes your revenue with them? If your systems live in someone's head, you don't have a business, you have a bottleneck. In this episode, we break down why tribal knowledge kills scale and what to do instead.In this episode, you’ll learn:Why verbal SOPs are costing you dealsThe simple documentation mindset shift that scales revenueHow to fix inconsistency across sales, marketing, and onboardingA free tool that turns your best rep’s brain into a playbookYour revenue depends on repeatable execution, this episode gives you the system to start.Check out our AI SOP Guide here: https://hubs.li/Q03wh5y-0 Contact Us:Email: [email protected]: www.stringcaninteractive.comReach out to the hosts on LinkedIn:Jay Feitlinger: https://www.linkedin.com/in/jayfeitlinger/Sarah Shepard: https://www.linkedin.com/in/sarahshepardcoo/